Customer Service Coordinator
Cylix Technologies, Inc.
- San Juan, Philippines74 A Valenzuela Street, Brgy. Batis, San Juan City, San Juan, Metro Manila, PhilippinesSan JuanMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2016-12-30T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Interface with customers and sales representatives to handle both pre-sales and post-sales service functions;
- Provide outstanding customer service to improve customer satisfaction and relationship;
- Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner;
- Assist in product purchasing and order fulfillment activities such as taking orders, giving pricing information, determining appropriate shipping methods, routes, and rates, etc;
- Provide price and cost proposals in response to customer’s requests;
- Contact customers regarding contract cancellations to determine cause and possible corrective measures;
- Develop knowledge about each customer’s business model and requirements;
- Maintain competent understanding of company’s products, their functions, and alternatives;
- Coordinate, analyze and improve customer service functions to meet company goals;
- Manages schedule for client servicing;
- Sends our Servicing Schedule Notification on a daily basis;
- Escalates inquiry to proper authority, appropriately;
- Performs related work as assigned.
Trình độ tối thiểu
- Education - minimum educational requirement and/or specific course requirement for the position.
- A graduate of a 4-year course from a reputable college or university.
- Training and Experience - training and seminars, short courses required to perform the job.
- Relevant experience in customer service for at least 2 years.
- Familiar with office management systems.
- Adept with computer applications.
- Specific Skills and/or attitude
- organized
- keen to details
- good interpersonal skills
- can carry-out and relay verbal and written instructions
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Often
- Địa chỉ văn phòng
- 74 A Valenzuela Street, Brgy. Batis, San Juan City, San Juan, Metro Manila, Philippines
- Ngành nghề
- System Integrator and Service Provider for Security, Surveillance and Auxiliary Systems
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.cylix.ph/
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Về Cylix Technologies, Inc.
Established in November 2004, Cylix Technologies is committed to provide clients with solutions that meet their business needs, through products and services that comes with superior customer support.
We offer dependable solutions for your Security and Surveillance, Communications, and Information Technology requirements delivering innovative and practical solutions.
We are growing, and we are seeking driven individuals to join our organization.