Data Entry Agent  

KEY RESPONSIBILITIES

• Data Management Skills. Maintains the integrity of client's database through proper, accurate and timely entry/validation of shipping & logistics data received from client's office and other sites/locations.

• Coordination & Communication Skills. Proactively communicates/coordinates with the client's team through emails or calls on all matters related to handling processes involving shipping & logistics data.

• System Navigation Skills. Able to proficiently operate and navigate all major system applications related to shipping & logistics data entry, client's assigned databases and other software required to complete the work.

• Interpretation of Technical Terms. Assesses and interprets the shipping & logistics documents prior to entry in the database. Familiarity with shipping & logistics terminologies is a requirement.

• Auditing Skills. Ensures that the shipping & logistics data logs are entered and processed in a timely and accurate manner by conducting daily audits

Our Data Entry Agent(s) will be responsible for entering and maintaining database, record and verify data from a variety of source of shipping and logistics documents.

He/She will ensure accuracy in the interpretation, data entry, categorization, validation and dispatching/transmitting of all documents in the database and other related system applications.

FUNCTIONAL COMPETENCIES

• Must be proficient in various computer applications such as Microsoft office applications, internet browsing platforms, and Shipping & Logistics systems.
• Ability to understand and process information quickly and accurately
• Ability to extract useful data from various and large databases or data sets
• Ability to handle multiple projects that may be assigned from time to time
• Strong work ethics and enthusiasm with a can do attitude
• Organized and motivated individual who is able to work as part of the team and on own initiative with excellent problem solving ability
• Willing to go beyond the call of duty
• Ability to communicate at all levels within the company
• Ability to adapt to a multi-cultural working environment of assigned Clients

EDUCATION & WORK BACKGROUND

• Candidate must have Bachelor’s / College Degree in any field.
• Experience in database entry process
• Experience working with a fast-paced working environment
• Must have at least 1 year experience as a Data Entry Clerk /Agent or related field
• Preferably 1-4 years’ experience specializing in Customer Service or equivalent
• Fresh graduates are welcome to apply including High School Diploma, Vocational Diploma / Short Course Certificate

REQUIRED SKILLS

• Above average typing skills
• Excellent time management skills
• Effective Client service skills
• Strong interpersonal relationship skills
• Fluency in written and spoken English language
• Basic to advance working knowledge of computer systems
• Has excellent keen eye for details
• Strong data mining skills
• Must be able to work on a flexible shift including nights, weekends and holidays
• Has basic math and analysis skills

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