Technical Support Representative
Concentrix
- Davao City, PhilippinesDavao City, Davao del Sur, PhilippinesDavao CityDavao del SurPhilippinesPhilippines
- 27.000,00 PHP / monthPHP27000MONTH
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
Job Description:
In a world full of average, Concentrix stands out. To achieve extraordinary results for our clients, we’re disrupting the professional services market. We are absolutely obsessed with making our clients’ businesses better. To make transformative changes, we bring together the brightest creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. We are looking for a Customer Care Specialist that shares this mind-set.
Concentrix is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Make that bold move today! Join Concentrix as a Customer Care Specialist!
As a Customer Care Specialist, you will deliver support to the customers and clients of the world’s biggest and best brands. You will also be responsible for;
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilize various Concentrix and client-based tools and applications for customer management and servicing
• Provide cutting-edge service in a friendly, confident and knowledgeable manner
Trình độ tối thiểu
Basic Qualifications:
• At least HS Graduates, with BPO Tech experience
• Good English communication skills
• Working knowledge on computers
• Good customer service, multi-tasking and problem-solving skills
• Willing to work in shifting schedule
Đặc quyền và lợi ích
- Mobile Phone Discount
- Retirement Benefit Plans
- Special Leave Benefits for Women
- Single Parent Leave
- Gym Membership
- Paid Holidays
- Medical / Health Insurance
- Flexitime
- Legal Assistance Plans
- Paid Sick Leave
- Employee Discounts
- Performance Bonus
- Paid Bereavement/Family Leave
- Life Insurance
- Paid Vacation Leave
- Child Care Benefits
- Transportation Allowances
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Kỹ năng cần thiết
- Technical Support
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Đã tốt nghiệp THPT
- Nhà tuyển dụng trả lời hồ sơ
- Often
- Địa chỉ văn phòng
- Davao City, Davao Region, Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 100 vị trí tuyển dụng mới
- Trang web
- https://www.concentrix.com