Customer Service Representative | Email
BuildZoom
- Quezon City, PhilippinesQuezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
- We are looking for a highly organized and analytical person to join our growing content operations team and help us optimize the way we operate.
- This team is responsible for uploading content and photos to websites.
- Tracking shares and readership of our articles.
- Most importantly, managing email communications with contractors who we feature.
Trình độ tối thiểu
The ideal candidate will have excellent written and verbal communication skills, and should have substantial experience with client-facing email outreach and management, preferably within the U.S. To succeed in this role, you should be able to craft appropriate responses to emails without supervision and manage / learn to manage all communications efficiently using CRM software such as Streak. Additionally, the candidate should be interested in learning how to evaluate conversion and click-through rates data for optimization.
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Great written communicator
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Proven experience with client-facing email campaigns
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Strong attention to detail and skilled multi-tasker
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Excellent communication skills both internally and externally, verbally and written
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Outstanding time-management skills and adept at setting priorities
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Fast learner and self starter - takes the initiative to proactively solve problems
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Thrives in a fast-pace, goal-driven environment
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Familiar with basic CRM software and Google Suite applications-, particularly Google Sheets
Đặc quyền và lợi ích
- Work from Home
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Quezon City, Metro Manila, Philippines
- Ngành nghề
- Computer Software / Engineering
- Vị trí đang tuyển
- 2 vị trí tuyển dụng mới
- Trang web
- https://www.buildzoom.com/