Customer Care Professional
Citigroup Business Process Solutions
- Makati, Philippines27th Floor PBCOM Tower Ayala Avenue, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- 27.000,00 PHP - 31.000,00 PHP / monthPHP270003100027000MONTH
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2017-08-29T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
The Customer Care Professional is responsible for the following:
- Provide ‘world-class’ service excellence to Citi clients by offering consistent telephone banking experience.
- Attend to both inbound & outbound telephone calls in accordance with the company's Standard Operating Procedure (SOP).
- Process online banking transactions which include financial entries & data maintenance.
- Identify sales opportunities to further enhance Citi's client relationships.
Trình độ tối thiểu
- High school or college graduate with 1 year BPO experience.
- With work experience in an international BPO/Call Center setting.
- Above average English communication skills.
- Amenable to work in Makati and Bonifacio Global City, Taguig.
- Amenable working on shifts, holidays, weekends & extended work hours.
- Applicants should be Filipino citizens or hold relevant residence status.
Đặc quyền và lợi ích
Transportation Allowances
Medical / Health Insurance
Life Insurance
Retirement Benefit Plans
Paid Sick Leave
Paid Vacation Leave
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Đã tốt nghiệp THPT
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- 27th Floor PBCOM Tower Ayala Avenue, Makati, Metro Manila, Philippines
- Ngành nghề
- Banking / BPO
- Vị trí đang tuyển
- 100 vị trí tuyển dụng mới
- Trang web
- http://www.citibank.com.ph/careers
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
Về Citigroup Business Process Solutions
Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including Consumer Banking and Credit, Corporate and Investment Banking, Securities Brokerage, and Wealth Management.
Citigroup Business Process Solutions Pte. Ltd. (CBPS) provides best-in-class business process outsourcing, customer sales and service, and other off-shore services to various Citi businesses around the world in 15 lines of business including CitiPhone, Credit Operations, and Transaction Services.
www.citibank.com.ph/careers