Account Coordinator  

Summary:

• Report to Operations Supervisor and Operations Manager.
• Responsible for working with a portfolio of clients assigned to you to ensure all of their advertising and marketing requirements are met in an efficient and timely manner.

Key Responsibilities:

• Organize your clients' advertising requirements within the specified agency/publication deadlines including advertising bookings and supply of advertising material to publications.
• Assist clients with any questions they may have regarding CampaignTrack, advertising booking and material supply deadlines, or other general queries regarding their overall marketing
• Assist your clients in their design requirements that do not allow for online design including promotional and property advertising.
• It is important that you remain well informed about the use of CT’s online systems, CampaignTrack, and JobTrack.
• Hold a high level of expertise in policies and procedures relating to the clients brand, ensuring that you stay abreast of changes and updates to the client’s brand guidelines.
• Do quality check final high­resolution artwork files for spelling/grammatical mistakes and print requirements in adherence to the client’s brand guidelines.
• Provide exceptional customer service at all times and utilise the operations team whenever and wherever possible.
• Should any difficult or unknown situations arise, always communicate with the operations team.
• As an employee of CT, it is your responsibility to ensure you represent CT in a customer focused, courteous manner. Through your attire, presentation, and conduct we rely on you to promote CT as a professional advertising agency.

• Very organised, able to manage own time.
• High attention to detail.
• Ability to work to deadlines.
• Strives for high quality levels in work and is always willing to double check final output.
• Excellent verbal communication skills.
• Positive attitude.
• Well presented.