Customer Relationship Management | App Store
Cafe24 Philippines Inc.
- Mandaluyong, Philippines20F The Podium West Tower. 12 ADB Avenue, Ortigas Center, Mandaluyong City, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Handle customer inquiries promptly and professionally
- Handle customer complaints, provide appropriate and effective solutions and alternatives
- Communicate and work effectively with CSR, DEV, and HQ.
- Manage VOC reports
Trình độ tối thiểu
- Bachelors degree or above
- At least 3 years working experience in the ICT or E-commerce industry
- Fluency in English
- Excellent analytical and problem-solving skills
- Strong customer service focus
- Advanced knowledge in the use of Microsoft Office
Preference:
- E-commerce related work experience
- Korean speaker
Đặc quyền và lợi ích
- Single Parent Leave
- Medical / Health Insurance
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Paid Holidays
- Paid Vacation Leave
- Transportation Allowances
- Maternity & Paternity Leave
Kỹ năng cần thiết
- Processing Information
- Customer Service
- Microsoft / MS Office
Khóa học ưa thích
- Information Technology
- Management Information Systems
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- The Podium, Ortigas Center, Mandaluyong, Metro Manila, Philippines
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 2 vị trí tuyển dụng mới
- Trang web
- http://www.cafe24corp.com.ph
Về Cafe24 Philippines Inc.
Cafe24 Philippines has been leading many online business clients to success in the global e-commerce market for the past decade since its establishment in 2008.
We provide a full range of e-commerce services to help clients smoothly enter the global market and scale up.
Services include everything from technical support to online storefront design, overseas marketing and English customer support.
We shorten clients’ path to success through ceaseless innovation, technological development and e-commerce expertise.
Our services are continuously sophisticated in cooperation with Global E-Commerce Platform ‘Cafe24', which directly operates in Korea, Japan, and Vietnam. We also provide professional services through a network of local experts at our global offices including one in the Philippines.
In cooperation with Amazon, Alibaba, Google, Facebook and other global partners, we support clients to achieve maximum performance in global markets.
ㅁ Overseas Offices
Manila, Philippines (since Aug 26, 2008)
Yanji, China (since Nov 14, 2008)
Tokyo, Japan (since Sep 17, 2012)
Hangzhou, China (since April 19, 2013)
Fukuoka, Japan (since April 15, 2016)
Taipei,Taiwan (since Jun 15, 2016)
Ho Chi Minh, Vietnam (Since July 1, 2019)
Headquarters
Ortigas Center, Pasig City
Year founded
2008
Specialties
Development, Design, Global CSR, and Overseas Advertising