Technical Support Engineer | Iloilo
Brother International Philippines Corp.
- Iloilo City, PhilippinesCischo Building, Delgado St, Iloilo City Proper, Iloilo City, Iloilo, PhilippinesIloilo CityWestern VisayasPhilippinesPhilippines
- 18.000,00 PHP - 20.000,00 PHP / monthPHP180002000018000MONTH
- Toàn thời gianFULL_TIME
Đã hết hạn 6 years ago
2017-12-09T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Provide after sales service to both warranty and out of warranty Brother products
- Conduct in-house and onsite service in accordance with the set KPI’s
- Conduct product installations and product demonstrations to customers as needed
- Conduct rework, reboxing, and refurbishing as needed.
- Provide technical support to Customer Support Group, Corporate Sales, Channel Sales and Authorized Service Providers
- Provide 2nd level telephone support for calls coordinated by the Customer Support Representatives
- Prepare daily and weekly accomplishment reports on repairs
- Conduct customer satisfaction survey for in-house and onsite repairs
Trình độ tối thiểu
- A graduate of Electronics and Communications Engineering or any electronics or computer related courses
- Must have at least 1-year work experience in troubleshooting & repair of any Laser, Inkjet printers, and Fax Machines.
- Basic computer troubleshooting and networking
- Excellent in both oral and written communications
- Patient, highly driven, and highly motivated
Đặc quyền và lợi ích
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Life Insurance
Medical / Health Insurance
Employee Discounts
Free Lunch or Snacks
Gym Membership
Performance Bonus
Kỹ năng cần thiết
- Technical Skills
- Technical Support
- Computer Hardware Troubleshooting
Khóa học ưa thích
- Electronics & Communications Engineering
- Electrical Engineering
- Computer Communications [Networks]
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- CISCHO Building No. 2010 Delgado Street. Barangay Mabolo Iloilo City
- Ngành nghề
- Information Technology / IT and Services
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.brother.com.ph
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Về Brother International Philippines Corp.
Brother International Philippines Corporation. which was incorporated last 2000 is one of the sales subsidiary of Brother International Singapore Limited. The whole Brother group is under the umbrella of Brother Industries Limited who originated from Japan with head office located in Nagoya. The Brother Group started by providing repair services for sewing machines in 1908. The history began under the motto of “superior quality and diligent service” while core technologies have been accumulated based on the “spirit of independent development” through this history. And we will continue to provide superior value keeping the spirit of ‘At your side’ to place our customers first everywhere and everytime. Brother International Philippines Inc, carries the following products : Fax Machines, Laser Printers, Color Inkjet Multi Function Center, Mono Laser Multi Function Center, Color LED Multi Function Center, Mono Laser Multi Function Center, Home Sewing Machine, Home Embroidery Machines