Customer Service Representative (CSR)
Borland Development Corporation
- Cavite City, PhilippinesCavite City, CALABARZON, PhilippinesCavite CityCALABARZONPhilippinesPhilippines
- 15.000,00 PHP - 16.999,00 PHP / monthPHP150001699915000MONTH
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
The Customer Service Representative is responsible for managing customer queries and concerns and providing solutions to their problems in a professional and timely manner. Managing customer queries and concerns includes responding to customer through various channels, transmittal of documents and coordinating buyer’s concerns to the stakeholders. Providing solutions to customers concerns involve monitoring and constant follow ups until the problems have been resolved. Help the customer service section through attending monthly meetings and perform other duties necessary for the smooth operation.
Trình độ tối thiểu
The successful candidate for this role will have a strong command of the company’s customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers. Must have Bachelor’s Degree in any Business Administration course or equivalent and possess excellent communication and customer service skills. A work experience related to this position is an advantage.
Đặc quyền và lợi ích
- Retirement Benefit Plans
- Special Leave Benefits for Women
- Single Parent Leave
- Medical / Health Insurance
- Paid Sick Leave
- Employee Discounts
- Performance Bonus
- Paid Bereavement/Family Leave
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
Khác
SALARY OFFER INCLUSIONS:
- Basic
- Cola
- Meal Allowance (effective upon regularization)
Performance-based Bonuses
- MidYear
- YearEnd
Incentives
- Loyalty - every 5 years of rendered service
- Perfect Attendance (Quarterly and Annually)
- Christmas Grocery (all employees as of June 31 of the current year)
- Housing Loan Discount and Rebates
- Sick Leave & Vacation Leave (unused will be converted into cash)
- Health Card
- Uniform (effective upon regularization)
Company Sponsored Activities
- Recognition Day
- Company Outing (Including immediate family members)
- Sports Activities (basketball,volleyball,badminton,bowling)
- Team Building
- Christmas Party
Kỹ năng cần thiết
- Interpersonal Skills
- Customer Service
- Problem Solving
- Communication Skills
Khóa học ưa thích
- Business Administration
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- BDC Enterprise Center Block 2 Lot 10&11 Macaria Business Center Brgy. Mabuhay, Carmona, Cavite.