Customer Service Representative | Thai Speaking
Bigbear Productions, Inc.
- Pasig, Philippines99 Eulogio Rodriguez Jr. Avenue, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- 35.000,00 PHP - 45.000,00 PHP / monthPHP350004500035000MONTH
- Toàn thời gianFULL_TIME
Đã hết hạn 5 years ago
2019-03-30T16:16:05.296365+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Provide before and after sales support from different communication channels in a prompt manner
- After Sales Support – Handling inquiries from customers via e-mail and live chat. Verifying customer's account with submitted KYC documents
- Assist marketing team (English to Thai and vice versa translation in marketing research)
- Perform follow-up communication activities through different channels
- Ensure that required information is logged into the Backoffice system pertaining to players information and requests
- Assess and handle customer complaints
- Maintain competency level in terms of technical know-how and pass all functions certification assessments
- Work with team in managing day to day task activities
- Handle other projects and tasks as delegated.
- Adhere to goals and objectives set forth by the company.
- Practice and maintain department policies
Trình độ tối thiểu
- 1-year experience in a Customer Service or BPO environment
- Proficiency in reading and writing Thai language
- Able to assess and evaluate requests to aid in the decision making for processing of clients' requests to comply with policy and procedures
- Willing to relocate to Pasig City, NCR, Manila, Philippines
Đặc quyền và lợi ích
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Medical / Health Insurance
Performance Bonus
Free Lunch or Snacks
Housing
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- 99 Eulogio Rodriguez Jr. Avenue, Pasig, Metro Manila, Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 3 vị trí tuyển dụng mới
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Về Bigbear Productions, Inc.
Big Bear Productions, Inc. started its operations in the Philippines in 2014 as a business process outsourcing (BPO) company and is now rapidly expanding to serve the demands of its growing international market.
The company maintains a very casual and upbeat work environment that ensures work-life balance for its employees and the continuous fostering of camaraderie among colleagues of different nationalities.
The successful candidates will get vast exposure to working in a company catering to the international market, as well as generous leave benefits upon employment confirmation.