Customer Service Branch Malang
PT BFI Finance Indonesia Tbk
- Malang, IndonesiaMalang, East Java (Jawa Timur), Head Office - BFI Tower Sunburst CBD Lot 1.2 Jl. Kapt. Soebijanto Djojohadikusumo BSD City Tangerang Selatan 15322, IndonesiaMalangEast Java (Jawa Timur)IndonesiaIndonesia
- 3.310.000,00 IDR - 4.000.000,00 IDR / monthIDR331000040000003310000MONTH
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Menyelesaikan masalah pelanggan dengan cepat dan efisien.
- Memberikan informasi produk, layanan, dan kebijakan perusahaan kepada pelanggan.
- Membangun hubungan yang baik dengan pelanggan dan meningkatkan kepuasan pelanggan.
- Melakukan tugas administratif terkait layanan pelanggan.
- Memberikan umpan balik dan saran kepada manajemen untuk perbaikan layanan pelanggan.
Trình độ tối thiểu
- Wanita, usia maks 25 tahun
- Pendidikan minimal S1 semua jurusan
- Pengalaman kerja sebagai petugas layanan pelanggan atau posisi serupa diutamakan.
- Kemampuan komunikasi yang baik dan ramah dalam berinteraksi dengan pelanggan.
- Pelayanan pelanggan yang orientasi pada kepuasan pelanggan.
- Kemampuan dalam menyelesaikan masalah.
- Pemahaman dasar tentang produk atau layanan perusahaan.
Đặc quyền và lợi ích
- Mobile Phone Discount
- Retirement Benefit Plans
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Paid Bereavement/Family Leave
- Life Insurance
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Kỹ năng cần thiết
- Complex Problem-Solving
- Customer Service
- Communication Skills
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- BFI Finance KC Malang Kota - Jl. Tumenggung Suryo No. 42, Bunulrejo, Kec. Blimbing, Kota Malang
Về PT BFI Finance Indonesia Tbk
PT BFI Finance Indonesia Tbk (BFI Finance) was established in 1982 as PT Manufacturers Hanover Leasing Indonesia, a joint venture between Manufacturers Hanover Leasing Corporation from the United States and local partners. It is one of long-established multifinance companies in Indonesia as well as the first multifinance company to be listed on the Jakarta Stock Exchange and Surabaya Stock Exchange (currently known as Indonesia Stock Exchange or IDX). BFI Finance was listed in May 1990 with ticker code BFIN. After undertaking debt restructuring due to the Asian financial crisis started in 1998, BFI Finance officially changed its name to PT BFI Finance Indonesia Tbk in 2001.
Currently, 48.15% of BFI Finance's shares are owned by Trinugraha Capital & Co SCA consortium (which among others consists of Bravo Capital Holding owned by Jerry Ng, Northstar Group, Garibaldi Thohir, and other passive investors). The remaining shares are owned by local and international institutional shareholders as well as public shareholders.