Team Lead - Customer Care
BF Talent Solutions Inc.
- Quezon City, PhilippinesSouth Tower, Three Cypberpod Centris (Eton Centris), EDSA cor. Quezon Avenue, Diliman, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 8 years ago
2016-09-22T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Provide positive, consistent, fair and committed leadership to the team.
- Actively pursue a team environment focused on the achievement of
- the project’s high quality standards and high performance goals.
- Recognize team’s deficiencies and develop action plans to overcome them.
- Meet monitoring goals and completing related reports.
- Provide effective feedback and coaching to the agents.
- Recommend innovative suggestions on incentive programs to motivate floor staff
- Provide coverage on the floor as directed.
- Other duties and projects as required.
Trình độ tối thiểu
- Candidates will be assigned at Expert Global Solutions (direct employee) at Eton Centris, Quezon Ave. (Quezon City)
- Must have at least 2 years of relevant experience as a Team Manager is a BPO company.
- Willing to work in shifting schedules.
- Must have strong performance and relationship management skills.
Đặc quyền và lợi ích
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Single Parent Leave
Life Insurance
Medical / Health Insurance
Employee Discounts
Gym Membership
Performance Bonus
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Management and Consultancy
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- South Tower, Three Cypberpod Centris (Eton Centris), EDSA cor. Quezon Avenue, Diliman, Quezon City, Metro Manila, Philippines
- Ngành nghề
- Human Resources
- Vị trí đang tuyển
- 10 vị trí tuyển dụng mới
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
Về BF Talent Solutions Inc.
BF Talent Solutions Inc. is partnered with one of the major BPO companies in the Philippines that directly connects you to agent and non-agent positions they immediately require as their business expands. We're here to ensure that we would actively follow up and track your progress as you go forward with the recruitment process.