Client Relations Manager
BCI Central (Philippines), Inc.
- Makati, Philippines3rd floor, 111 Paseo de Roxas , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- 35.000,00 PHP - 40.000,00 PHP / monthPHP350004000035000MONTH
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
Archify is our newest digital platform designed to showcase the diversity of products & technologies within the building and construction industry. Covering a wide portfolio of projects, it will support design professionals to understand which products are the best fit for their projects.
We're looking for people who can help us to showcase this platform. If you're interested to be a part of our team, you'll be doing the following key tasks for this role:
- Actively search for potential members of our website and convert them into sign-ups.
- Ensure members know all of our platform's features and are familiar how to manage their account.
- Conduct product trainings to clients via telephone and face to face meetings (if necessary).
- Manage and maintain relationships with our members and maintain their satisfaction with our platform.
- Perform outbound customer care calls to members to help them optimize their use of the platform.
- Manage and handle member enquiries across all platforms (phone, email, social media and phone-chat platforms).
- Responsible for events organization and provide assistance for internal & external activities
- Build long term relationship with all relevant stakeholders, such as media, relevant organizations, local government, etc.
- Produce content for various speeches & events
What's in it for you?
- Opportunity to work with different nationalities & culture
- Opportunity to be part of a Global Company
- Opportunity for career advancement
Trình độ tối thiểu
- Prior work experience working in client management/customer service is preferred
- Proven track record of corporate and relationship management
- Excellent communication skills ( both in written & verbal form)
- Working knowledge on Internet search engine optimization, database management & MS office tools
- Experience in using various social media and phone chat platforms
- Knowledgeable on various trends in Architecture, Interior design, Building & Construction Industry
- Excellent organization skills necessary to present strategies, conceptual frameworks, and plan various activities to convince, persuade the target clients
- Handle various PR & marketing strategies
Đặc quyền và lợi ích
- Special Leave Benefits for Women
- Single Parent Leave
- Medical / Health Insurance
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
Kỹ năng cần thiết
- Sales and Marketing Knowledge
- Architectural Design
- Customer Service
- Search Engine Optimization (SEO)
- Social Media Management
- Account Management
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- 111 Paseo de Roxas Building, Paseo de Roxas, Legazpi Village, Makati, Metro Manila, Philippines
- Ngành nghề
- Consulting (Business & Management)
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.bcicentral.com/
Về BCI Central (Philippines), Inc.
BCI Central Group of companies is a subsidiary of BYGGFAKTA GROUP, a leading software, and information company within the construction industry, with a proprietary cloud-based service and a fully integrated data and software platform. The Group is a major player at the center of the construction ecosystem.
BCI Central (known as BCI Asia) was established in 1998 and was founded to create efficiencies and enhance transparency in the intrinsically complex construction industry. Our software solutions and related services achieve this while simultaneously enabling our clients to identify sales opportunities, make informed decisions and connect with key target markets. We play a crucial role in empowering businesses around the world with construction-centric tools to succeed.
Our Mission
To become the leading global, multi-platform, software-enabled pre-construction data service by combining our research expertise, industry knowledge and artificial intelligence to deliver transformative, industry-critical data products and software solutions.
Our Values
Boldness – we dare to go where the biggest challenges are. Our entrepreneurial spirit means we are not afraid to challenge the status quo in order to pioneer new business in previously unrivaled markets or to have the courage to dig deeper and persist in finding new opportunities.
Commitment – we are committed to our mission as it relates to our members, our team and the communities in which we operate. Our commitment extends to the quality of information we provide, to the level of service given, to being accountable to our team members and to the social and ecological welfare of our environment.
Integrity – we conduct ourselves with integrity in everything we do and adhere to the highest ethical standards in every interaction. This means we would rather forego an opportunity; lose an order or part ways with a staff member than compromise our integrity.