Customer Care Representative
Atalian Philippines
- Pasig, PhilippinesSan Miguel Ave, San Antonio, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2017-07-07T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Trình độ tối thiểu
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritise, and manage time effectively
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Often
- Địa chỉ văn phòng
- San Miguel Ave, San Antonio, Pasig, Metro Manila, Philippines
- Ngành nghề
- Facilities Services
- Vị trí đang tuyển
- 5 vị trí tuyển dụng mới
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Về Atalian Philippines
CBM forms part of the international FM company ATALIAN GLOBAL SERVICES.
This partnership provides customers the opportunity to benefit from service provision that encompasses international best practice with local knowledge and management. A major player in the European market of global services for businesses and communities.