Service Delivery Manager | Service Manager
ASTICOM Technology Inc.
- Mandaluyong, Philippines4th Floor, Globe Telecom Plaza Tower 1, Pioneer, Mandaluyong, National Capital Region, PhilippinesMandaluyongNational Capital RegionPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2017-10-03T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Manage the entire WIFI service infrastructure, network, and application of a Shared Platform and/or Managed service.
- Develop and maintain a Service Management Plan.
- Perform Problem Management and correlate recurring incidents.
- Perform Change and Release Management.
- Analyze, recommend, and implement continuous service improvement.
- Attend and complete technical training, leadership, and personal effectiveness program.
- Thoroughly review of transition activities to ensure that new services can be fully supported by Operations.
- Perform Service Continuity Management and Service Availability Management.
- Do Service Reporting of assigned Platform or Manage service.
- Collaborate and coordinate with other teams for projects.
- Perform project management as necessary and for small scale service improvement.
Trình độ tối thiểu
- Graduate of any 4-year course on Computer Science, Information Technology, or Engineering.
- At least 5 years experience in Service Delivery or Service Manager position.
- Previously worked in an IT/Computer group as a Service Manager or Network/System/Database Admin.
- Preferably with certification of the following:
- CMMI, WIFI Networking, Microsoft Certification, Java, SQL, Oracle, and ITIL v3 Foundation.
Tóm tắt công việc
- Trình Độ Công Việc
- Trình độ nhân viên cấp trung bình / cấp quản lý
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- 4th Floor, Globe Telecom Plaza Tower 1, Pioneer, Mandaluyong, National Capital Region, Philippines
- Ngành nghề
- Shared Services
- Vị trí đang tuyển
- 5 vị trí tuyển dụng mới
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Về ASTICOM Technology Inc.
ASTICOM TECHNOLOGY INC. (ASTICOM) is an HR solutions company established in March 2015. Formerly known as Ayala Systems Technology Inc and part of the Ayala Group of Companies, its services includes Recruitment, Payroll Administration and Management, and Outsourcing. We provide talents in the following talent segments: Sales, Marketing, Finance and Administration.
OUR SERVICES INCLUDE
Payroll Administration and Management
Project Employees Deployed to Clients
Outsourcing / Shared Service Model
OUR PROMISE
To provide all out clients with end to end client and employee engagement.
To provide dedicated account managers for our clients and dedicated area managers for our employees.
To provide services that will support the overall efficiency and cost targets of the company.
To align with our client’s values and service principles through on boarding and training
To provide the flexibility to manage operations through ASTICOM.
We have dozens of job openings for people who are interested in working with technology and IT. Start your careers in ASTICOM Technology Inc. today!