Medical Assistant | Healthcare Account  

CONSULTING ADMINISTRATION

• Compilation and preparation of Occupational Rehabilitation Reports including, but limited to, Initial Assessments, Worksite Assessments, Ergonomic Assessments, Progress Reports.
• Compilation and preparation of Return to Work Programs.
• Compilation and distribution of treater questionnaires.
• Peer reviewing reports.
• Booking appointments and assessments on behalf of a consultant.
• Calendar management and sending SMS notifications on behalf of a consultant.
• Follow up with stakeholders to obtain documentation required by the consultant, such as medical certificates, medical questionnaires, IME reports.
• Follow up with stakeholders to obtain signatures on relevant reports/return to work plans.
• Document scanning, electronic filing, and labeling. • Internal data entry such as (but not limited to) custom fields, file review summaries, FCE results.
• Positivum administration management (creation of worker profiles, assessments, and follow up of assessment results).

Qualification / Educational Profile:
*The following are desirable but not essential

• An undergraduate health-related tertiary qualification such as Occupational Therapy, Physiotherapy, Exercise Physiology, Rehabilitation Counselling, Psychology, Social Work, or Health Science.
• Certificate/qualification in health management.
• Experience in a health-related administrative setting
• Experience working in an administrative or clinical rehabilitation setting.

Skills / Attributes:

• Strong English written communication skills with a focus of documentation preparation and formatting.
• Proficiency in the use of Microsoft Word.
• Well-developed verbal communication skills with a focus of telephone conversations with external clients.
• Strong customer service focus.
• Proven organization and time management skills.
• Competent in the use of Microsoft Excel and Outlook.
• Working knowledge of the Microsoft Office suite.