Area Manager  

1. Coordinates with Retail Operations Manager, Franchisees and/or his designated representative in formulating action plans to ensure that the stores attain or exceed their sales targets and reach high levels of profitability.

2. Responsible for management of overall store operations performance of franchise stores in his/her assigned area.

3. Ensure that store operation is financially feasible and profitable in his/her assigned area based on targets set by management

4. Assist in developing and improving the Sales performance of the franchise stores in his/her assigned area to achieve the targets set by management.

5. Assist the FOA(s) in developing monthly activities to improve brand awareness and sales of the company owned store in his/her assigned area.

6. Monitor and ensure timely completion in terms of deadlines and achieving the results set for each planned activity of all company owned stores in his/her assigned area.

7. Communicate sales status, issues, and/or concerns with executive management, team members etc. for improvement of Franchise store.

8. Prepare and deliver executive presentations and reports to management on a monthly basis on whenever needed

9. Ensure performance improvements in the monthly compliance audits of the franchise stores in his/her assigned area.

10. Assist the FOA(s) in reviewing and/or selecting of Corporate accounts and monitor their monthly performance and contract compliance.

11. Maximize sales and help FOA(s) through effective management of retail space, stock control/inventory management and the highest levels of Customer Service.

12. Ensures that all requests by FOA/s related to their respective stores are within the company’s policies and procedures.

13. Approves all operational requests of Franchise stores within his/her assigned area as long as these are within his approval limits.

14. Assists in ensuring the timely processing of these requests to ensure the smooth and continuous flow of operations of the stores.

15. Create and maintain excellent internal and external working relations that promote the brand and company.

16. Continuously explore opportunities to affect additional cost savings & improve service standards.

17. Ensure effective communication between Store Supervisor and the Operations teams.

18. Assist Business Development team in determining new locations for franchise stores in his/her area

19. Assists Business Development team in negotiating and dealing with Lessors of properties leased by Franchise stores to ensure smooth operation of the stores in his/her assigned area

20. Ensure the timely and proper preparation of Incident reports for store personnel that have violated company policies and procedures.

All other duties and responsibilities that may be assigned from time to time.

• Bachelor’s Degree in any Business Related Course
• 5 years relevant experience as Store Supervisor of a retail store
  • Present experience as Operation Supervisor handling multiple stores/areas
  • Experience in the Pharma Retail industry would be a distinct advantage.
• Sales and Marketing-Oriented
• Customer Service-Oriented
• Excellent communication skills