Customer Service Representative (International Account)

Accom-Oz Contact Solutions

Makati, Philippines
Makati City, Makati, Metro Manila, Philippines
Makati
Metro Manila
Philippines
Philippines
18.000,00 PHP - 23.000,00 PHP / month
PHP
18000
23000
18000
MONTH
Toàn thời gianFULL_TIME

Đã hết hạn 7 years ago

2016-12-29T16:00:00+00:00

Công việc đã đóng.

Miêu Tả Về Công Việc

Details

We are looking for professionals who can work in a very dynamic environment. Servicing multiple clients simultaneous servicing accounts Australia, USA, Canada, UK and Asia.

We are currently in need of Customer Service Superstars with following qualifications:

Female
Completed at least 2 years in College, Vocational Diploma, Bachelor’s/College degree holder
Proficient in using English language both in oral and written - MUST BE FLUENT!
Can work under pressure with minimal supervision
Willing to be trained and a multi tasker
Must have experience with MS Office Suite, Live Chat, CRM, Help Desk and Call Center applications.
Open for coaching and feedback
Has at least 2 years working experience in BPO industry
Self-motivated, determined, trust worthy and reliable.
Must be willing to work graveyard shift and shifting schedule - Our Company operates 24/7

Trình độ tối thiểu

Details

We are looking for professionals who can work in a very dynamic environment. Servicing multiple clients simultaneous servicing accounts Australia, USA, Canada, UK and Asia.

We are currently in need of Customer Service Superstars with following qualifications:

Female
Completed at least 2 years in College, Vocational Diploma, Bachelor’s/College degree holder
Proficient in using English language both in oral and written - MUST BE FLUENT!
Can work under pressure with minimal supervision
Willing to be trained and a multi tasker
Must have experience with MS Office Suite, Live Chat, CRM, Help Desk and Call Center applications.
Open for coaching and feedback
Has at least 2 years working experience in BPO industry
Self-motivated, determined, trust worthy and reliable.
Must be willing to work graveyard shift and shifting schedule - Our Company operates 24/7

Đặc quyền và lợi ích

Performance Bonus

Kỹ năng cần thiết

Business Correspondence
Creative Thinking
Telephone Skills
Relationship Management
Conflict Resolution
Record Keeping
Information Ordering

Khóa học ưa thích

Business
Information Technology
Associate in Hospitality Mangement

Tóm tắt công việc

Trình Độ Công Việc: Phó Giám Sát/Giám Sát

Ngành Nghề: Customer Service

Yêu cầu học vấn: Văn bằng Cử nhân (S1)

Nhà tuyển dụng trả lời hồ sơ: Once in a while

Địa chỉ văn phòng: Makati City, Makati, Metro Manila, Philippines

Ngành nghề: Business Process Outsourcing

Vị trí đang tuyển: 3 vị trí tuyển dụng mới

Trang web: http://www.accomozcontact.com.au

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Về Accom-Oz Contact Solutions

Accom-Oz Contact Solutions is a recently established business in the Contact Centre and Virtual PA Services & Outsourcing Sector, part of the Accom-Oz Accommodation Group which operates accommodation in Darwin and an international travel agency. We are currently supplying administration and reservations department outsourcing as well as virtual personal assistant solutions to our sister companies and are expanding, now providing these services to small and medium enterprises throughout Australia primarily from our Philippines based Contact Centre. Whilst we are a relatively new business, our team has experience that is second to none, our team in our Manila facility have been with the company for more than a year, most within their second and sixth year with the company. Every member of our team has had between 5-15 years of experience with the large Telco’s including Telstra, Optus and Vodafone including positions as team leaders, as well as some major insurance firms within the USA. Since their commencement with Accom-Oz they have done extensive on the job cultural training to so they understand their target markets and can deal with clients, customers and the callers appropriately. Our Makati City Office currently operates with a team of 4 and we have the ability to scale up quickly to provide coverage for any client requirements.

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