Customer Service Representative (CSR) | Healthcare Account
Access Healthcare Services, Manila Inc.
- Taguig, Philippines, McKinley Hill Drive, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- 18.000,00 PHP - 25.000,00 PHP / monthPHP180002500018000MONTH
- Toàn thời gianFULL_TIME
Đã hết hạn 6 years ago
2018-01-19T16:15:04.197769+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Position will assist medical professionals in the US with their queries through inbound calls and emails
- Focus on First Call Resolution and Client Satisfaction
- Manage client electronic inquiries submitted online, review and either resolve or triage cases to appropriate operational team
- Champion monthly product (release) enhancement inquiries and escalate as needed
- Proactively collect, analyze, and report on trending data
Trình độ tối thiểu
- Excellent verbal and written English communication skills
- Strong customer service orientation
- At least 6 months BPO / call center experience
- Computer savvy
- Flexible to work on weekends and holidays
- Dayshift and Nightshift posts available!
Đặc quyền và lợi ích
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Life Insurance
Medical / Health Insurance
Medical, Prescription, Dental, or Vision Plans
Performance Bonus
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Health and Medical
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Often
- Địa chỉ văn phòng
- McKinley Hill Drive , Taguig, Metro Manila, Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.accesshealthcare.org
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Về Access Healthcare Services, Manila Inc.
We are Access Healthcare Services Manila, Inc., a leading provider of revenue cycle management services to medical billing companies, hospitals, physician practices and software providers. Access Healthcare partners with hospitals, physicians and healthcare providers to help their business succeed and develops customized solutions that reduce the overall cost to collect while accelerating their cash flow, and creating a thriving operational environment compliant to the healthcare industry regulations.