Customer Service Representative (CSR)
Access Healthcare Services, Manila Inc.
- Taguig, Philippines, McKinley Hill Drive, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- 18.000,00 PHP - 25.000,00 PHP / monthPHP180002500018000MONTH
- Toàn thời gianFULL_TIME
Đã hết hạn 6 years ago
2018-01-19T16:15:04.197769+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Assist medical professionals in the US with their queries through inbound calls and emails.
- Focus on First Call Resolution and Client Satisfaction.
- Manage client electronic inquiries submitted online
- Review, resolve, or triage cases to appropriate operational team.
- Champion monthly product (release) enhancement inquiries and escalate as needed.
- Proactively collect, analyze, and report on trending data.
Trình độ tối thiểu
- At least 6 months BPO / call center experience.
- Excellent English communication skills both verbal and written.
- Strong customer service orientation.
- Computer savvy.
- Flexible to work on weekends and holidays.
- Dayshift and Nightshift posts are both available.
Đặc quyền và lợi ích
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Single Parent Leave
Special Leave Benefits for Women
Retirement Benefit Plans
Medical / Health Insurance
Performance Bonus
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Hoàn thành khoá học nghề
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- McKinley Hill Drive , Taguig, Metro Manila, Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 50 vị trí tuyển dụng mới
- Trang web
- http://www.accesshealthcare.org
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Về Access Healthcare Services, Manila Inc.
We are Access Healthcare Services Manila, Inc., a leading provider of revenue cycle management services to medical billing companies, hospitals, physician practices and software providers. Access Healthcare partners with hospitals, physicians and healthcare providers to help their business succeed and develops customized solutions that reduce the overall cost to collect while accelerating their cash flow, and creating a thriving operational environment compliant to the healthcare industry regulations.