ServiceNow Consultant (Mid Level)
Accenture Philippines
- Mandaluyong, PhilippinesRobinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 5 years ago
2019-09-28T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
Accenture’s culture of equality nurtures innovation. We are committed to achieving a gender-balanced workforce by 2025. Be part of the future workforce. Join us!
Join our team, and you’ll be part of an industry-leading organization that champions innovation, leverages deep and cutting-edge messaging expertise and pioneer’s industry solutions to help transform the world’s leading organizations and governments.
YOUR EXPERIENCE
You will have experience with most of the following:
- Admin & Development experience on ServiceNow Modules
- Incident, Problem, Change, CMDB, Asset, SLM/SLA, Service Catalog, Service Portal
- Knowledge, Discovery, Performance Analytics, Orchestration
- Service Mapping, Event Management Integration, Mobile UI, Chat/Connect
- Cloud Management capabilities, Mobile App demo, Chat, GRC, HR & Barcode Scanner
- Maintenance, administration and version standardization of ServiceNow
- Experience with ServiceNow development/configuration/customization/enhancements
- Develop Applications on ServiceNow Platform & Upgrades
- Service Management Process development
- Third Party Management/Integration with other ITSM tools & 3rd Party tools
- Configuration of functionalities according to the best process & practices
- Serve as a highly technical skilled specialist resource within the ServiceNow domain to provide support on all the ServiceNow capability and modules
- Provide effective concise, timely, and consistent verbal and written communications to peers, customers, and management
- Establish and maintain documentation regarding standards and policies surrounding administration & development of SNOW as it applies to best practice industry standards
- Excellent Problem-solving and analytical skills.
- Excellent interpersonal & Team Management skills
Trình độ tối thiểu
SET YOURSELF APART (Preferred Skills)
- Knowledge of ITIL processes is a plus, ServiceNow Admin & ITIL V3 certification
- ServiceNow Service Watch, Procurement, Product Catalog, HR Case, Demand, Finance & Legal Management
- Other ITSM tools knowledge like BMC Remedy, HP SM
- Support in analyzing workflows and present solution possibilities
- Good verbal & written communication skills
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Robinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.accenture.com/ph-en
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Về Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.