ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Respond to questions.</li>
	<li>Keeps equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Maintain call center database by entering information.</li>
	<li>Take the customer through the sales process.</li>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Determine requirements by working with customers.</li>
	<li>Describe products and services.</li>
</ul>

Call Center Agent | Retail

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

The job description of a draftsman in the retail store industry typically encompasses a range of responsibilities related to the design, planning, and construction of retail spaces.

Job Responsibilities:

<ol>
	<li>Store Design and Layout:

	<ul style="list-style-type: disc;">
		<li>Develop conceptual designs and layouts for retail stores based on client requirements, brand guidelines, and industry standards.</li>
		<li>Create detailed floor plans, elevations, and 3D renderings using CAD software (such as AutoCAD, SketchUp, or Revit).</li>
		<li>Ensure compliance with building codes, zoning regulations, and accessibility standards.</li>
	</ul>
	</li>
	<li>Space Planning and Optimization:
	<ul style="list-style-type: disc;">
		<li>Analyze spatial requirements and optimize store layouts to maximize retail sales area, traffic flow, and customer experience.</li>
		<li>Collaborate with interior designers, merchandisers, and store planners to integrate fixtures, displays, and signage into the store design.</li>
	</ul>
	</li>
	<li>Material Selection and Specification:
	<ul style="list-style-type: disc;">
		<li>Research and recommend appropriate materials, finishes, and architectural elements for interior and exterior components of retail stores.</li>
		<li>Prepare material boards and specifications detailing finishes, colors, textures, and product specifications for construction documentation.</li>
	</ul>
	</li>
	<li>Construction/Renovation Documentation:
	<ul style="list-style-type: disc;">
		<li>Prepare comprehensive construction/renovation drawings, detailing architectural, structural, electrical, and mechanical components of retail store projects.</li>
		<li>Coordinate with engineers, consultants, and contractors to ensure the accuracy and completeness of construction documents.</li>
	</ul>
	</li>
	<li>Project Management:
	<ul style="list-style-type: disc;">
		<li>Assist in project coordination and management, including scheduling, budgeting, and procurement of materials and services.</li>
		<li>Conduct site visits and inspections to monitor construction progress, resolve issues, and ensure adherence to design intent.</li>
	</ul>
	</li>
</ol>

 

 

<ol>
	<li>Client Communication:

	<ul style="list-style-type: disc;">
		<li>Collaborate closely with Mall Admin, retailers, and stakeholders to understand their needs, preferences, and brand identity.</li>
		<li>Present design concepts, proposals, and project updates to clients through meetings, presentations, and visual aids.</li>
	</ul>
	</li>
	<li>Research and Innovation:
	<ul style="list-style-type: disc;">
		<li>Stay updated on current trends, technologies, and best practices in retail store design and architecture.</li>
		<li>Explore innovative design solutions and sustainable practices to enhance the functionality, aesthetics, and environmental performance of retail spaces.</li>
	</ul>
	</li>
</ol>

CAD Draftsman

CMG Retail is a house of brands empowering women to build confidence and creatively express themselves everyday.

Our portfolio spans boutiques (CLN, CMG, So Fab), department stores (Matthews, Figlia, Figliarina, Sorores, Marie Nicole, Shubizz), men's (Traffic, Uomo) and international (Dr. Martens, Staccato, Vizzano).

With over 40 years of experience in the fashion industry and more than 200 retail locations nationwide, we are a trusted partner of women from all walks of life.

We look forward to meeting you!

CMG Retail Group

Duties and Responsibilities:

1. Timekeeping

<ul>
	<li>Collection of attendance every cut-off</li>
	<li>Accurate checking of attendance complete with attachments and approval of department heads</li>
	<li>Submission of attendance summary to the payroll master</li>
	<li>Posting of attendance</li>
</ul>

2. Benefits

<ul>
	<li>Preparation of SSS, pagibig and Philhealth contributions for submission to the different government agencies every month.</li>
	<li>Processing of claims and reimbursements to all government agencies</li>
	<li>Processing of terminal pay of separated employees</li>
</ul>

3. On Recruitment

<ul>
	<li>Performs efficient sourcing, scheduling, screening, of all applicants.</li>
	<li>Conducts initial interview and test administration</li>
	<li>Timely deployment of personnel request</li>
	<li>Prepares appointment paper, employee clearance, and certificate of employment</li>
	<li>Prepares the 201 files of employees</li>
	<li>Maintains files of applicants’ pool with completed requirements.</li>
</ul>

HR Assistant

Job Overview: The position involves researching, evaluating, and purchasing raw materials, fabrics, trims, and accessories to manufacture clothing and related products. This position is crucial in ensuring that the company procures high-quality materials at competitive prices to meet production requirements while maintaining profitability and staying ahead of industry trends.

Key Responsibilities:

<ol>
	<li>Market Research and Analysis:

	<ul style="list-style-type: disc;">
		<li>Developed fabrics and trims needed on collection.</li>
		<li>Conduct market research to identify new trends, materials, apparel, and garment suppliers.</li>
		<li>Analyze market trends, pricing, and supplier capabilities to make informed purchasing decisions.</li>
		<li>Monitor competitors' strategies related to sourcing and purchasing of materials.</li>
	</ul>
	</li>
	<li>Supplier Identification and Evaluation:
	<ul style="list-style-type: disc;">
		<li>Identify potential suppliers for raw materials, fabrics, trims, and accessories.</li>
		<li>Evaluate suppliers based on quality, reliability, pricing, lead times, and ethical practices.</li>
		<li>Negotiate contracts and agreements with suppliers to ensure favorable terms and conditions for the company.</li>
	</ul>
	</li>
	<li>Cost Management:
	<ul style="list-style-type: disc;">
		<li>Work closely with the Merchandising team to develop and manage budgets for purchasing raw materials.</li>
		<li>Implement cost-saving strategies and propose alternative materials and suppliers without compromising on quality or production timelines.</li>
		<li>Monitor and analyze material costs to identify opportunities for cost optimization.</li>
		<li>Provide monthly expense report and price matrix of raw materials.</li>
	</ul>
	</li>
	<li>Inventory Management:
	<ul style="list-style-type: disc;">
		<li>Coordinate with production planning teams to forecast material requirements and maintain optimal inventory levels.</li>
		<li>Implement inventory management best practices to minimize excess inventory and stockouts.</li>
		<li>Develop and maintain relationships with logistics partners for efficient material handling and delivery.</li>
	</ul>
	</li>
	<li>Cross-Functional Collaboration:
	<ul style="list-style-type: disc;">
		<li>Collaborate with Creative, Production Planning, and Merchandising teams to understand their requirements and align purchasing strategies accordingly.</li>
		<li>Participate in cross-functional meetings to discuss product development, sourcing strategies, and market trends.</li>
		<li>Foster strong relationships with internal stakeholders to support overall business objectives.</li>
	</ul>
	</li>
</ol>

Purchaser or Fashion Buyer

Job Summary: The Retail Operations Manager, reporting to senior management, oversees and coordinates the operations of multiple fashion retail stores within a designated area. This role involves managing a team of Area Managers and ensuring each store operates efficiently, meets sales targets, and upholds brand standards.

Key Responsibilities:

<ol>
	<li>Area Manager Supervision:

	<ul style="list-style-type: disc;">
		<li>Directly manage, monitor, and guide a team of Area Managers responsible for individual stores within the designated area</li>
		<li>Responsible for the increase of store sales and net revenue, as well as minimizing sore overheads.</li>
		<li>Responsible for the increase of store sales and net revenue, as well as minimizing store overhead.</li>
		<li>Responsible for monitoring the number of stores.</li>
		<li>Set performance expectations and objectives for Area Managers and conduct regular performance evaluations.</li>
		<li>Provide coaching and support to help Area Managers achieve their goals.</li>
	</ul>
	</li>
	<li>Store Operations Management:
	<ul style="list-style-type: disc;">
		<li>Ensure that each store within the area follows company operational standards and policies.</li>
		<li>Oversee daily operations, including inventory management, visual merchandising, and customer service.</li>
		<li>Monitor and analyze store performance metrics, identifying areas for improvement.</li>
	</ul>
	</li>
	<li>Sales and Financial Management:
	<ul style="list-style-type: disc;">
		<li>Collaborate with Area Managers to develop and implement sales strategies and goals for each store.</li>
		<li>Analyze sales data and financial reports to assess store performance and make recommendations for improvement.</li>
		<li>Assist in budgeting and expense control to maximize profitability.</li>
	</ul>
	</li>
	<li>Visual Merchandising and Brand Standards:
	<ul style="list-style-type: disc;">
		<li>Ensure that all stores maintain consistent visual merchandising and brand presentation.</li>
		<li>Implement and enforce visual standards and promotional campaigns across stores.</li>
		<li>Collaborate with marketing teams to execute marketing initiatives effectively.</li>
	</ul>
	</li>
	<li>Staff Development:
	<ul style="list-style-type: disc;">
		<li>Oversee the hiring, training, and development of store staff, working with Area Managers to ensure they provide excellent customer service.</li>
		<li>Foster a culture of teamwork, excellence, and customer focus.</li>
	</ul>
	</li>
	<li>Inventory Control:
	<ul style="list-style-type: disc;">
		<li>Monitor inventory levels and turnover rates to minimize stockouts and overstock situations.</li>
		<li>Collaborate with Area Managers to implement loss prevention measures.</li>
	</ul>
	</li>
	<li>Compliance and Policies:
	<ul style="list-style-type: disc;">
		<li>Ensure all stores adhere to company policies, procedures, and compliance requirements.</li>
		<li>Stay informed about industry regulations and implement necessary changes.</li>
	</ul>
	</li>
	<li>Reporting and Analysis:
	<ul style="list-style-type: disc;">
		<li>Prepare regular reports on area-wide store performance, sales KPIs, and operational metrics.</li>
		<li>Provides market feedback on market reception to specific items and categories to MPCD (Merchandising, Planning, and Control) and Creatives.</li>
		<li>Analyze data to identify trends and opportunities for process improvement.</li>
	</ul>
	</li>
</ol>

Retail Operations Manager

<ul>
	<li>Handle customer queries via inbound calls and electronic messaging system</li>
	<li>Provide clear and concise responses to customer inquiries in a timely manner</li>
	<li>Guide and assist customers on process of product replacement, refund or tracking of shipment</li>
	<li>Provide appropriate solutions to customer concerns and ensure issues are followed through and resolved with utmost satisfaction</li>
</ul>

Customer Care Associates | Retail Business | McKinley Taguig

<ul>
	<li>Utilizes sales offers and techniques to ensure long-term retention of customers and services.</li>
	<li>Delivers superior customer service and sales support to existing and potential customers.</li>
	<li>Works with sales support team to ensure that all orders are completed in a timely manner.</li>
</ul>

Customer Sales Support Agents | Retail | Sucat Parañaque

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Main Purpose﻿

Attends and administer employee's grievances. ﻿Assist with labor relations and human resources matters, gathering, collecting, and maintaining documents and records required for contract and policy development, investigations, and negotiations.

Job Description

Handles and completes the end-to-end process of the administrative disciplinary cases/actions.

Prepares and submits ABU-NABU Case Summary Report

Helps and ensures achievement of ER Sections objectives on a monthly basis.

Attends, monitors and ensures timely response and closure of all employee concerns.

Attends grievance meetings/conferences and prepares the corresponding minutes of the meeting

Attends to all union and employee concerns and relays the same to the HR Manager.

Assists in ensuring that all ISO-related requirements are updated and complied with

Monitors status and ensures completion of all Admin Cases

Assists the ER Supervisor in the preparation and submission of the necessary reports.

Assists the ER Supervisor in the review of the corresponding Disciplinary Actions

Attends SENA, administrative hearings at DOLE, NLRC and other judicial courts once assigned.

Consults and obtains the legal teams advice, comments on the cases at hand.

Secures legal teams approval specially in cases meriting employee dismissal.

Holds deliberation meetings with the concerned department as need arises.

Maintains confidentiality of the employees personnel information and administrative cases.

Assists the HRD team in the conceptualization, preparation, implementation and evaluation of Corporate events.

Performs all other task that may be assigned from time to time.

Employee and Labor Relations Specialist

<ul>
	<li>Handle inbound calls for product or service inquiries</li>
	<li>Attend to customer's requests for replacement, refund, etc.</li>
	<li>Handle all customer information with confidentiality and treat each call with utmost courtesy</li>
	<li>Keeping records of interactions with customers, process accounts and file documents of customers.</li>
</ul>

Customer Service Representative | Retail Account | CDO

<ul>
	<li>Perform a variety of concurrent review of patient’s clinical information and retrospective utilization management reviews for efficiency</li>
	<li>Evaluates the patient’s situation against the hospital policies, insurance company’s standards and the cost of involved treatments</li>
	<li>Coordinates and communicates with providers, members, or other parties to facilitate optimal care and treatment</li>
</ul>

Compensation Package:

<ul>
	<li>Monthly salary and allowances P42,000 to P65,000</li>
	<li>Performance Incentives and bonuses</li>
	<li>Holiday pay</li>
	<li>Sick leave and vacation leave credits</li>
	<li>HMO Benefit</li>
</ul>

USRN Analysts | Dayshift | Cubao and Fort BGC

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

Join our dynamic team as a Part-Time Instructor and experience the flexibility of working remotely from the comfort of your own home. Share you industry expertise and passion directly with our students for only 4 hours every Saturday, for a duration of 3 to 6 months, depending on the course. 
 
As a Specialist Instructor, you'll play an important role behind our students' success in their career as you engage with them and share your extensive knowledge and real-world experiences in a virtual classroom. Your impact doesn't stop there, as you are given the opportunity to collaborate closely with our Specialist Team in shaping our course curriculum and ensuring it remains innovative and relevant in today's time. 
 
Inspire and empower the next generation by being part of our team! 
 
Responsibilities

<ul>
	<li>Curriculum and Instruction Development

	<ul>
		<li>Conduct classroom instruction and lesson planning aligned with the existing syllabus.</li>
		<li>Collaborate with the Specialist Team to develop the curriculum, instructional methods, and class operations.</li>
		<li>Demonstrate mastery of the content and teaching skills of the subject being taught.</li>
	</ul>
	</li>
	<li>Student Assessment
	<ul>
		<li>Determine the individual training needs of Specialist Class students, and Corporate Training students, when applicable.</li>
		<li>Provide learning materials, supplementary resources, and activities to facilitate student learning.</li>
		<li>Guide and coach students' learning development by giving meaningful and prompt constructive feedback.</li>
		<li>Administer oral, written, or performance tests to assess students' progress.</li>
		<li>Assist students in building a compelling final project demonstrating their learning capacity.</li>
	</ul>
	</li>
	<li>Classroom Management
	<ul>
		<li>Supervise and monitor students' use of necessary tools and software.</li>
		<li>Implement classroom management techniques to promote critical thinking skills, strong work attitudes, and positive life values.</li>
		<li>Innovate methods to enhance classroom management based on student feedback.</li>
	</ul>
	</li>
	<li>Administrative Tasks
	<ul>
		<li>Prepare and maintain student-related reports and records, including attendance rolls, grades, and training activity details when applicable.</li>
	</ul>
	</li>
</ul>

Game Development Instructor

<ul>
	<li>Responsible for reaching out to customers to collect payment for overdue invoices</li>
	<li>Handle resolution of customer billing issues</li>
	<li>Monitor accounts receivable balances with the objective of reducing delinquency</li>
	<li>Capture accurate, detailed notes of discussions and send follow up as required</li>
	<li>Collect, monitor progress and escalate high quality dispute information as required</li>
</ul>

Credit and Collections Specialist |  Mandaluyong

The Photographer is in charge of taking product and model shots of all assigned brands, through the guidance and assistance of the brand’s marketing and creatives team. The photographer is expected to take good quality photos and enhance them through editing, in order to meet high-class standards of the brand.

<ul>
</ul>

Photo Shoot

<ul>
	<li>Researches and keeps self updated with stylish shot trends and tests its application on the brand’s needs</li>
	<li>Sets-up photographic equipment and styling needs prior to start of shoot</li>
	<li>Conducts test shots prior to actual date of shoot to be more time efficient</li>
	<li>Shoots all assigned products as promptly as possible, servicing the urgent demands of the brand</li>
	<li>Recommends and assists in styling the shoot guided by the needs of the brand through the creatives/marketing team</li>
</ul>

Photo Editing

<ul>
	<li>Edits all photos as a product of any shoot, ensuring it is clean, visibly appealing, and file is of good quality</li>
	<li>Archives all edited photos properly categorizing each in a systematic way (i.e. by product, by brand, by chosen vs. outtakes)</li>
	<li>Recommends photos to use as content to the Digital Creatives Manager</li>
</ul>

Equipment Safekeeping

<ul>
	<li>Manages, maintains, and safekeeps all equipment (i.e. camera, lights, tripods, background sheets), making sure that it is in optimum condition whenever it is used</li>
	<li>Acts as point person in charge of the studio through managing its schedule and by being standby during any activity within it</li>
</ul>

Photographer

<ul>
	<li>Responsible for user-generated content submitted to the e-commerce platform.</li>
	<li>Review user-generated content to ensure the safety and privacy of online platforms.</li>
	<li>Reply to user questions and comments on social media posts, on the company’s blogs, and in forums</li>
	<li>Perform timely and adequate actions that are also essential in protecting the reputation of e-commerce platforms.</li>
</ul>

Content Moderator | Mixed Voice and Non voice CSR | Fort BGC

<ul>
	<li>Handle in-bound calls.</li>
	<li>Process hotel and travel reservations.</li>
	<li>Manage groups for meetings, conventions, and events.</li>
</ul>

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