information technology it management services business consulting services

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Process account activation, request for reconnection or new lines</li>
	<li>Respond to billing statement queries of the customers</li>
	<li>Assist customers with minor technical concerns</li>
</ul>

Customer Service Representative | Cable Services

INFOMAX is a wholly owned Filipino company that was incorporated and registered to SEC in February 1998. 
Infomax aims to provide world class solutions in the area of Content Integration and Business Intelligence.  Our goal is to maximize the IT investments of our clients by providing them with high-value solutions that will improve their business processes and increase their revenue stream. 
We aim to be the preferred Partner in their business initiatives.
We enable and empower our employees to render innovative and high quality services to our customers. We will empower our employees with industry skills and product knowledge to become highly respected professionals in their fields.

Infomax Systems Solutions and Services Inc.

<ol>
	<li>Performs business requirements gathering from external and internal stakeholders using elicitation techniques and ensures proper documentation of these business requirements</li>
	<li>Reviews, analyzes, and evaluates client's requirements to implement system solutions to support the client's requirements</li>
	<li>Translates client requirements into functional requirements in a clear manner that is comprehensible to developers or project team</li>
	<li>Conducts software design sessions with solutions architect and development team to define functionalities of a software for developed product and services</li>
	<li>Define project requirements by identifying project milestones, phases, and activities and creating a project timeline based on the milestones and activities</li>
	<li>Monitoring of the deliverables and ensuring timely completion of projects</li>
	<li>Function as a liaison between business users and the technical team</li>
	<li>Conducts regular checkpoints or meetings with the business users to ensure that issues are appropriately addressed</li>
	<li>Conducts functional testing of software releases and ensures that it is aligned with the business requirements</li>
	<li>Monitors software problems of developed products and services from problem reporting to resolution</li>
	<li>Supports project delivery by working with the project team to document and coordinate user acceptance testing and training plans</li>
	<li>Provides the necessary support to ensure that all issues encountered during user acceptance test are properly addressed and resolved on a timely manner</li>
	<li>Manages development of developed products and services, features, and enhancements as aligned with each product’s roadmap</li>
	<li>Conducts risk assessment with project team for identifying risks ang mitigating plans for each assigned project</li>
	<li>Consolidates and validates build packages and patches, as endorsed by the quality analyst for proper commercial versioning and documentation, and handover to the implementation team</li>
	<li>Formulates pricing strategies in delivering product to the marketplace</li>
	<li>Researches on new technologies for use in improving usage of the product</li>
</ol>

Business Analyst

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Conducts interview with users as part of the systems analysis stage of systems development

Coordinate with users in preparing data flow diagram and entity relationship diagram

Analyze user output requirements, present system process flow, DFD and ERD in preparation for data modelling activity

Prepare program specification if the proposed system including screen and report prototypes

Convey program specifications to programmer for development, or if necessary, handle coding of complex application programs

Prepares system level test scripts and test data

Conducts system level testing and ensure output requirements are obtained accurately

Lead project team in conducting user training program

Ensures that procedures for backup and recovery, for all deployed/implemented programs per application system assigned

IT Business Analyst

<ul>
	<li>Collect payments on past due bills.</li>
	<li>Organize list according to severity of delinquency.</li>
	<li>Call customers using telephone to inform clients of overdue accounts and amount currently owed.</li>
	<li>Utilize computer systems to handle skip tracing.</li>
	<li>Attempt to collect payment.</li>
	<li>Review terms of credit documents and ensure all customer information is correct, including phone numbers and addresses.</li>
	<li>Listen to customer's story and determine if debt can be collected.</li>
	<li>Set up repayment plans and new terms of sale.</li>
	<li>Offer advice or refer customers to debt counselors.</li>
	<li>Record new commitment to repay debt.</li>
</ul>

Sales and Marketing Knowledge

Customer Service

Communication Skills

Collection Representative | Financial and Banking Services | Taguig

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li>Development, implementation and maintenance of Security Programs, Policies and Procedures</li>
	<li>Supports in the development of applicable globally-accepted standards, guidelines and procedures to achieve compliance to security policies and programs</li>
	<li>Contributes in the formulation and enhancement of the corporate Information Security Policy</li>
	<li>Implements and maintains established information security management program of the company</li>
	<li>Maintains reliability and integrity of the IT infrastructure by developing, implementing and exercising:</li>
	<li>Comprehensive Business Continuity Plan (including documentation of detailed procedures) to help the organization achieve recovery capabilities at an alternate site (Disaster Recovery Center)</li>
	<li>Incident Management Process (including documentation of detailed procedures) how to handle security incidents</li>
	<li>Other security programs in pursuit of new regulatory or legal compliance as authorized and approved by the Management</li>
	<li>Development, implementation and maintenance of IT Risk Management Process for IT Infrastructure</li>
	<li>Assists owners/custodians identify, evaluate, assess and secure their information assets</li>
	<li>Assists in determining the security posture of IT systems, applicability and effectiveness of implemented controls</li>
	<li>Generates and submits compliance and security assessment findings, recommendations and reports to the department manager</li>
	<li>Research and development of applicable controls from emerging security trends and technologies</li>
	<li>Selects, evaluates, recommends security controls</li>
	<li>Monitors and generates reports of the security program implementation, business continuity and recovery testing and activities during security assessments</li>
	<li>Development, implementation and maintenance of Procedural and Technical Security Controls</li>
	<li>Implements recommended security controls resulting from the risk assessment</li>
	<li>Monitors and generates reports of system status, performance and security events of implemented security controls</li>
	<li>Resolves issues arising from problems encountered on implemented security controls and/or escalates to third-party technical support</li>
	<li>Monitors and handles security incidents in accordance to established Incident Management Procedure which may involve coordination with other departments and external parties</li>
	<li>Maintains technical security controls managed by the department by conducting regular maintenance activities not limited to backup of systems</li>
	<li>Develops and maintains processes, procedural documents and up-to-date inventory of deployed and implemented security controls</li>
	<li>Observes and facilitates change management process for equipment, facilities, hardware and software utilized in the IT infrastructure</li>
	<li>Extended Delivery of Security Services (Security Education/Awareness Program, Consultancy and others)</li>
	<li>Supports in the development and conduct of approved information security awareness program to all employees and third-party personnel engaged with the company</li>
	<li>Assists in providing technical consulting services in accordance with approved standards to other departments on matters related to information security</li>
	<li>Assists the department in coordination with the Legal Division to achieve regulatory and legal compliance</li>
	<li>Works with internal and external/third-party auditors and consultants</li>
	<li>Coordinates with other Technical teams so that reliable and secure services are provided to internal and external clients</li>
	<li>Supervises the activities of third-party personnel/consultant whenever they are working on-site</li>
	<li>Regularly attends conferences, professional association meetings and technology seminars to remain well-informed with the latest information security technological developments.</li>
	<li>Performs other job-related tasks and projects that may be assigned by his/her superiors from time to time.</li>
</ul>

Information Security Officer

<ul>
	<li>Provide value-added financial management, analysis, and advice to maximize the profitability of engagements.</li>
	<li>Advise/assist on forecast management activities (input collection, processing and report creation)</li>
	<li>Perform/assist with work plan reconciliation and reporting.</li>
	<li>Support and execute the account forecasting process, including ad hoc and internal stakeholder management requests.</li>
	<li>Execute all global and local statutory, tax, Internal Controls, and US GAAP requirements as described by policy to ensure full compliance.</li>
	<li>Perform Inventory and Receivables management, including monitoring of variances and follow-up on discrepancies.</li>
	<li>Execute/assist with balance sheet accountability, including tracking of capital assets and technology rental equipment, hardware/software costs, and other items.</li>
</ul>

Financial Management Analyst | Multinational IT Company

<ul>
	<li>Handle inbound calls about telephone or mobile phone service, wireless reception and dial-up Internet connectivity</li>
	<li>Investigate any connectivity problems or billing errors to resolve issues</li>
	<li>Treat customers with kindness, honesty and respect to retain their business</li>
	<li>Acquire thorough knowledge of the company's services and products to make a good first impression with potential customers</li>
</ul>

Customer Service Associates | Telephone Services | Commonwealth QC

Customer Service Associates | Telephone Services | Eastwood QC

Our group of companies range from services, food and beverage, retail and technology. We help companies go global by providing services that enable organizations to widen their reach, explore new ventures and most importantly communicate value to their customers. As a vertically integrated company, our values lie in our ability to innovate and our people.

Elite Worldgroup

● Bachelor’s degree holder, preferably fresh graduates. No experience required. 
● Can be trained and quick to adapt and absorb information 
● Detail-oriented, quality-focused, and meticulous 
● Well-organized and highly motivated with a strong work ethic 
● Good communication and strong comprehension skills in written and spoken English 
● Ability to work independently, cooperatively, and collaboratively as a team member 
● Ability to work on repetitive tasks efficiently and effectively with minimal errors 
● Can maintain the confidentiality of all information at all cost 
● Can handle stress and work under pressure

Language Annotation Specialist

facebook.com/ImpactTrainingConsultancy

IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.

IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

IMPACT - Training / Marketing / Consulting

The Business Development Officer is expected to do lead generation, product/ service pitching to food and store owners or merchants, and collect requirements from partnered merchants.

<ul>
	<li>Lead generation and research (both remotely over the phone and in-person pitching)</li>
	<li>Other lead generation activities such as flyering, attending trade events, etc.</li>
	<li>Scheduling for and pitching to restaurant owners, staff or managers.</li>
	<li>Conducting regular follow-ups with restaurant point of contacts to continue negotiations, ensure contract signing and proper transition to onboarding activities.</li>
	<li>Content onboarding, including but not limited to ensuring that data and documents collected are complete and in alignment with requirements, adhering to procedures and standards</li>
</ul>

Business Development Officer Bacolod

Geodata Systems Technologies, Inc. (Geodata Systems] is the premier provider of smart mapping and spatial analytics solutions in the Philippines. We deliver innovative geospatial services and solutions for every industry since 1991.

Geodata Systems is the Sole Authorized Philippine Distributor of Esri, the global market leader in geographic information systems (GIS] and the company that developed ArcGIS, the most powerful mapping and spatial analytics software. It has established business relationships with companies in the USA and the Asia Pacific, and local business partners for marketing, product development, and solution provisioning.

Geodata Systems’ diverse staff and network of consultants are trained and experienced in many disciplines, from geography and forestry to geology and economics. They are strategically teamed to provide sound and adequate counsel.

Geodata Systems is an ISO 9001:2015 certified company. Our Quality Management System conforms to the requirements of the International Organization for Standardization (ISO] that covers (1] Provision of Design and Development of Projects using GIS and Mapping Solutions; (2] Sales and Marketing of GIS Platform and Geospatial Content; (S] Provision of Training and Technical Support; (4] Provision of Survey, Mapping, and Geospatial Content Services.

Geodata Systems is the only IT partner of the Local Government Training Institute - Philnet and has multiple affiliations with certifying bodies. Our company is registered with the government electronic procurement system and accredited supplier of DBM.

Geodata Systems Technologies, Inc.

<ul>
	<li>Provide expert guidance and consulting services to clients on GIS implementation, data management, spatial analysis, and geospatial technology integration.</li>
	<li>Lead and manage GIS projects from initiation to completion, including project planning, resource allocation, progress tracking, and ensuring project objectives are met within budget and timelines.</li>
	<li>Perform complex spatial analysis tasks, including spatial data modeling, geoprocessing, and network analysis, to derive meaningful insights and support decision-making processes.</li>
	<li>Collaborate closely with clients to understand their business requirements, translate them into GIS solutions, and provide ongoing support and guidance.</li>
	<li>Stay updated on the latest advancements in GIS technology, tools, and methodologies, and apply relevant innovations to improve consulting services and deliver added value to clients.</li>
</ul>

Senior Consultant

<ul>
	<li>Receives and carries out trip itineraries, instructions and pertinent details regarding transportation mission assigned for the day;</li>
	<li>Cleans, inspects and maintains assigned vehicle to ensure that the vehicle is in good running condition so that it will reach its destination and return to the office trouble free;</li>
	<li>Ensures periodic schedule of vehicle maintenance is completed and reported;</li>
	<li>Prepares accident and incident reports as necessary;</li>
	<li>Checks delivery papers to determine the nature of load and verify for accuracy;</li>
	<li>Performs daily pre-trip and post-trip vehicle inspection;</li>
	<li>Transports employees and equipment to destination and ensures the safe and timely arrival to destination;</li>
	<li>Reports any vehicle part and engine trouble or apprehensions by law enforcers to Logistics personnel for appropriate action;</li>
	<li>Ensures that assigned Company vehicle has adequate gasoline supply for the day;</li>
	<li>Performs emergency roadside repairs such as changing tires, installing light bulb, spark plugs and other related tasks;</li>
	<li>Observes traffic and safety rules and regulations;</li>
	<li>Safeguards Company vehicle when parked outside Company premises;</li>
	<li>Keeps record of vehicle repairs and maintenance cost and prepares the needed expense report relative to his driving functions; and,</li>
	<li>Performs other job-related tasks that may be assigned by his superior from time to time.</li>
</ul>

Driver

<ul>
	<li>Provide exceptional customer service to customers</li>
	<li>Track and trace shipments as required</li>
	<li>Provide shipment quotes for customers and set up shipments as required by customers</li>
	<li>Ensure all customers' standard operating procedures are followed and updated</li>
</ul>

Customer Service Representatives | Delivery Services | Davao

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>
	Spearhead the design and modernization of a unique, innovative and forward-thinking Bachelor’s Degree Program in Computer Science (CS)/ Entertainment and Multimedia Computing (EMC)
	</li>
	<li>
	Ensure that the school is compliant with the CHED CMO and other government regulations and policies to offer related strands and courses
	</li>
	<li>
	Prepare and review course offerings, syllabi and reference materials that comply to the requirements of CHED and the Manual of Regulations for Higher Education
	</li>
	<li>
	Supervise the faculty pool for the program and lead the Academics Team in strategic planning, management, and faculty development for the program
	</li>
	<li>
	Create regular reports and updates for the Management Committee and School Board.
	</li>
	<li>
	Work with the different School Departments with regards to marketing, admissions, academics, students services and placement to ensure the success of student graduates. 
	</li>
	<li>
	Identify and establish strategic network linkages that would prove helpful to the success of the program and its graduates
	</li>
</ul>

Technology Program Head

The Account Management Executive communicates with food and store owners or partners to understand their needs to resolve complaints and prevent additional issues by proposing and implementing process improvements.

• Build strong and lasting relationships with customer/partners based on trust and respect. 
• Liaise with internal departments to facilitate partner’s fulfillment and grow partners’ business and revenue through offering marketing promos and expansion. 
• Identify and understand partners’ business needs to be able to customize product offerings. 
• Expand partner merchants’ business by offering other products and services to further create partnership value. 
• Keep accurate and updated records of account related information. 
• Maintain updated knowledge of company products and services.

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