It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Conducts interview with users as part of the systems analysis stage of systems development

Coordinate with users in preparing data flow diagram and entity relationship diagram

Analyze user output requirements, present system process flow, DFD and ERD in preparation for data modelling activity

Prepare program specification if the proposed system including screen and report prototypes

Convey program specifications to programmer for development, or if necessary, handle coding of complex application programs

Prepares system level test scripts and test data

Conducts system level testing and ensure output requirements are obtained accurately

Lead project team in conducting user training program

Ensures that procedures for backup and recovery, for all deployed/implemented programs per application system assigned

IT Business Analyst

Webcast Technologies, Inc. (WTI) is an Information and Technology company known for innovation and integrated positioning solutions with the use of Global Positioning System (GPS), Geographic Information System (GIS), and Telemetry System. Our services include GPS Tracking System, Software Development, Mobile Application Development, among others.

For over 20 years, WTI has been helping companies from different industries track their valuable assets. Some of our clients include Shell, Petron, Chevron, Unilever, Coca Cola, Maynilad, Cemex, LF Logistics and KFC.

WTI covers the whole Philippines with its main office located at 154 Panay Ave. Diliman, Quezon City and satellite offices in Laguna, Cebu, Cagayan De Oro and Davao.

The software and GPS Tracking System we develop are custom- designed to address our client’s specific business needs. At WTI, we put premium to quality service. Our team of outstanding professionals reflects the company’s standard in providing excellent work.

Webcast Technologies, Inc.

<ul>
	<li>Define, implement and maintain business processes and procedures to meet business objectives</li>
	<li>Analyze and identify opportunities for business process improvements</li>
	<li>Develop initiatives for continuous business process improvements</li>
	<li>Ensure in compliance with customer and company proposed standards</li>
	<li>Work with other process engineers in integration of new and existing business processes</li>
	<li>Use best practices to carry out business process analysis, re-engineering, process measurements and change management activities.</li>
	<li>Evaluate current business processes and recommend solutions for improvements</li>
	<li>Develop and maintain best practices to meet changing business needs</li>
	<li>Prioritize and execute projects for ongoing business improvements</li>
	<li>Provide technical advice on processing technology, capability, risks and costs</li>
	<li>Perform other duties that may be assigned by the Sr SDG Manager</li>
</ul>

Business Analyst

MaroonStudios is a technology company founded by enterprising computer scientists and electronics engineers with the mission of delivering strategic, affordable innovations for positive change. 

Hence our passion for AI: Affordable Innovations. In a world where 137 of the 196 countries are considered to still be developing, we strive to be part of the solution that will enable these countries realize and reap their full potential. 

We believe technology plays a crucial role in empowering society to lead significantly better lives, and that technological innovations, when done in a financially viable and sustainable manner, can transform how organizations work and serve the community.

MaroonStudios

The Business Analyst’s responsibilities are in scoping client requirements and designing IT solutions using his/her extensive knowledge of the products' parts, functions, and processes; and assisting the sales team where technical expertise may be required such as the presentation of the proposed solution

 
Job Responsibilities

<ul>
	<li>Develop an in-depth understanding of the company's products or services and stay up-to-date with industry trends and technologies.</li>
	<li>Engage with potential clients to assess their technical requirements and business challenges.</li>
	<li>Create and deliver compelling technical presentations, mockups, demonstrations, and proposals that showcase the value of the company's offerings.</li>
	<li>Collaborate with the product development team to tailor solutions to meet specific customer needs, ensuring alignment with technical capabilities.</li>
	<li>Stay informed about competitors' offerings and market trends to effectively position the company's products or services.</li>
	<li>Can confidently demonstrate HealthBlocks’ products and offerings and answer related technical questions from clients.</li>
	<li>Help in the preparation of Bill of Materials (BOM).</li>
</ul>

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StraightArrow Corporation is a creative process outsourcing company that supports creative and advertising agencies, marketing teams, and business owners by providing a repertoire of outsourced creative services to implement their marketing campaigns. 
Our primary clients are located in the US, UK, and Australia and enlist our services to execute and refine marketing processes, allowing them to focus on developing strategies and fulfilling core functions. We provide industry experience and insight, technical expertise, and, as a Google and HubSpot partner agency, technological support. 
Our in-house team of graphic designers, web developers, communication specialists, market researchers and analysts are backed up by a roster of over a thousand creatives from different fields. 
Our Services:
Graphic Design, Social Media Management, Website & Application Development, Content Marketing, Search Engine Optimization, Inbound Marketing, Business Analytics and Project Management. 
WHY JOIN US? 
StraightArrow Corporation's core service is to provide creative talent to support our clients. Our people are a happy mix of designers, copywriters, graphic designers, developers, analysts and marketers of other disciplines—all driven to deliver exceptional results through diligent, upstanding work. 
We envision ourselves as becoming one of the most admired companies in the Philippines: a pioneer in offshore creative services and a leader in the outsourcing industry. 
If you love innovation and hate mediocrity, if you wish to test and hone your skills, then come and challenge your limits with us—we’d be happy to have you. 
Our Benefits:
Monthly Pamper Benefit, Free Breakfast, Perfect Attendance Awards, Outpatient Reimbursement, Free Shuttle Service, Paid Holidays, Paid Vacation Leave, Paid Sick Leave, Maternity & Paternity Leave, Special Leave Benefits for Women and Life Insurance, Meal Allowance, Transportation Allowance, Medical / Health Insurance, 13th Month Pay, Night Differential, Birthday GCs</body></html>

StraightArrow Corporation

Overview

We're seeking two (2) sharp and experienced Business Analysts to join our Data &amp; Analytics team, spearheading insights and driving data-driven decision making for our B2B client.

Those in the Business Analyst role will be the bridge between client needs, actionable data analysis and marketing strategies, playing a crucial role in optimizing client marketing activities and maximizing client ROI.

 

Key Responsibilities

Collaborations

<ul>
	<li>Active engagement and collaboration with business users from all levels including senior managements.</li>
	<li>Understand client's business objectives and pain points within their business landscape.</li>
	<li>Translate client needs into measurable data requirements and analysis plans.</li>
	<li>Present data-driven insights and recommendations to clients, influencing strategic decision-making.</li>
</ul>

Data Acquisition and Processing

<ul>
	<li>Identify and source relevant data points from various marketing channels and internal systems.</li>
	<li>Perform data cleaning, transformation, and manipulation to ensure data integrity and analysis readiness.</li>
	<li>Work with the data operation team to establish and maintain efficient data pipelines.</li>
</ul>

Data Analysis and Reporting

<ul>
	<li>Craft insightful reports and dashboards using advanced data visualization tools (Power BI, Looker Studio, Tableau, etc.).</li>
	<li>Employ statistical analysis techniques to uncover trends, patterns, and correlations within data.</li>
</ul>

Marketing Activities Optimization and Performance Measurement

<ul>
	<li>Track and analyze key performance indicators (KPIs) for marketing activities.</li>
	<li>Identify areas for improvement based on data analysis and recommend actionable optimization strategies.</li>
</ul>

Knowledge Sharing and Training

<ul>
	<li>Collaborate with Marketing and Sales teams to educate them on data-driven insights and best practices.</li>
	<li>Develop and deliver internal training sessions on data analysis and interpretation.</li>
	<li>Stay up-to-date with the latest B2B marketing trends and advancements in data analytics tools and techniques.</li>
</ul>

Founded in 2003 by pioneers of the Philippine Global Sourcing industry, Pointwest creates value for its satisfied clients — including top Fortune 100 and local companies — with world-class IT and BPM services backed by international-standard methodologies, and innovative practices.

With leadership affirmed through the International ICT Awards’ Hall of Fame recognition for “Best Filipino-Owned Company,” and excellence pronounced in extensive industry experience in financial services, retail, transportation, logistics, travel, healthcare, utilities, media, and the public sector, Pointwest transforms businesses for the fourth industrial revolution with digital offerings in Analytics, User Experience, Enterprise Mobility, Omni-Channel Solutions Development, RPA, and Cloud Computing.

In addition to our excellent services and solutions, Pointwest carries digital products in healthcare, transportation, disaster management, e-learning and events engagement.

Pointwest supports its strong presence in North America, Japan, Singapore, Australia, and New Zealand, with its three delivery centers in Metro Manila and satellite offices in the United States. It incorporated Pointwest Global, LLC, in 2014 to further the company’s thrust to be a major global player in the ICT industry.

Pointwest Innovations Corporation

1. Project Initiation

a. Develops understanding of customer needs and applies it in researching potential solutions.

b. Participates in clarification, rationalization and documentation of project requests.

c. Participates in preparation of the Business Case, User Experience Flows, User Interface Prototype, Justification, RFI, RFP, Package Selection Recommendation and other project initiation documents.

2. Application Development

a. Analyzes and documents relevant business processes.

b. Conducts interviews with customers to define functional requirements.

c. Serves as intermediary between technical and non-technical teams to ensure items are developed to meet business needs.

d. Leads and/or participates during detailed design and/or configuration.

e. Participates in the software selection process, where applicable.

f. Participates in Integration Testing, including development of test plans, test cases and scenarios and documentation of results.

g. Facilitates and/or Conducts User Acceptance Testing.

h. Assists in the preparation of end user documentation, training materials, curriculum and schedule.

i. Conducts training classes, including train-the trainer, one-on-one and classroom style training.

j. Provides first line post implementation support to users regarding functional issues.

k. Participates in change management activities. 
 
3. Application Support

a. Takes ownership of functional issues by identifying underlying problems, analyzing potential solutions and implementing system resolutions, including workarounds when needed.

b. Participates in functional analysis for production support activities.

c. Applies department change control policies &amp; procedures.

d. Coordinates with other IT departments on integrated system support. 
 
4. Administration

a. Communicates plans, status and issues to management on a regular basis.

b. Adheres to department standards, policies, procedures and industry best practices.

5. Departmental Responsibilities

a. Self-driven with ability to adapt quickly to a constantly changing environment.

b. Ability to self-prioritize based on constantly changing needs ranging across projects and support initiatives.

c. Comfortable presenting in front of large groups and to Executive Management.

d. Proactively seeks and escalates areas of improvement that can help drive cost savings and other efficiencies for the client.

Frontend Business Analyst

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

1. Business Systems Analysis and Process Re-engineering

<ul>
	<li>Conduct business requirements gathering and analyzes procedures and policies to automate business transactions or to improve existing automated business transactions;</li>
	<li>Coordinate with other departments during the system development phase to ensure the creation of a good quality application;</li>
	<li>Prepare Change Request Forms, Requirements Clarification Forms, Functional Requirements Specifications and other requirements documents, technical reports, memoranda, and users/procedures &amp; technical manuals related to the project and other projects that may be assigned;</li>
	<li>Conduct User Acceptance Testing (UAT) with process owners, client representatives, and/or users;</li>
	<li>Coordinate with external clients and concerned support groups under various departments on migration and implementation of new application version and enhancements; and,</li>
	<li>Provide support to internal and external clients in matters relating to business rules and policies of of the projects handled.</li>
</ul>

2. Client Support

<ul>
	<li>Conduct briefings/walkthroughs/trainings to internal and external clients on functionalities of new application builds/system enhancements related to the project/s handled;</li>
	<li>Facilitate logistical requirements for seminars/trainings, workshops, briefings and meetings conducted for process owners and users; and,</li>
	<li>Conduct regular relationship management initiatives with the process owners.</li>
</ul>

3. Communication

<ul>
	<li>Prepare draft reply letters to government agencies on requests and/or issues raised related to the project/s handled for review of Sr. Business Systems Analyst; and,</li>
	<li>Coordinate and/or prepare reports as requested by government agencies/internal clients with the supervision of Sr. Business Systems Analyst.</li>
</ul>

Technical Writing

Requirements Analysis

Communication Skills

Data Analysis

Business Systems Analyst

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
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•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
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•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

All NCLEX review, exam fees and license activation to be shouldered by the sponsoring company while candidate receives full salary of a PHRN. Salary will upgrade to USRN upon passing of NCLEX. 

Terms:

<ul>
	<li>Free 3-month NCLEX review - fully shouldered by the company</li>
	<li>Free NCLEX exam - fully shouldered by the company</li>
	<li>Free activation and renewal of USRN license - to be shouldered by the company</li>
	<li>Salary during review: P18,000 - P25,000 per month during the NCLEX review period and exam</li>
	<li>Automatic upgrade to USRN Utilization Review position wth salary of P35,000 to P45,000 per month (plus incentives and benefits) after passing NCLEX</li>
	<li> For USRN Upskilling</li>
</ul>

Duties and Responsibilities:

<ul>
	<li>Coordinates with healthcare providers on patient admission and utilization of medical benefits</li>
	<li>Receives inbound calls from patients inquiring about healthcare coverage and medical claims</li>
	<li>Gather patient clinical information from specialists and healthcare providers in evaluating medical benefit utilization of patient</li>
</ul>

Nurse Analyst | Cebu

facebook.com/ImpactTrainingConsultancy

IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.

IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

IMPACT - Training / Marketing / Consulting

The Business Development Officer is expected to do lead generation, product/ service pitching to food and store owners or merchants, and collect requirements from partnered merchants.

<ul>
	<li>Lead generation and research (both remotely over the phone and in-person pitching)</li>
	<li>Other lead generation activities such as flyering, attending trade events, etc.</li>
	<li>Scheduling for and pitching to restaurant owners, staff or managers.</li>
	<li>Conducting regular follow-ups with restaurant point of contacts to continue negotiations, ensure contract signing and proper transition to onboarding activities.</li>
	<li>Content onboarding, including but not limited to ensuring that data and documents collected are complete and in alignment with requirements, adhering to procedures and standards</li>
</ul>

Business Development Officer Bacolod

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Job Description

Specific duties:

<ul>
	<li>Monitoring of Yearly Store Pcount Charges Summary</li>
	<li>Pcount Schedule Yearly/Monthly</li>
	<li>Monthly Pcount Status Monitoring</li>
	<li>Pcount Permit Boutique/Depstore</li>
	<li>Conduct Store Pcount</li>
	<li>Cash Advance / Liquidation - Pcount Transpo and Allowance</li>
	<li>Monitoring/Pull out / Delivery efore store Pcount</li>
	<li>Monitoring of Pending for Incoming / after DS Pcount</li>
	<li>Pcount Discrepancy Monitoring Status-Encoding</li>
	<li>Pcount Analysis/Discrepancy Report</li>
	<li>Manual Adjustment / After Department store Analysis</li>
	<li>Egress Zero Out Monitoring</li>
	<li>Sanction / Non Sanction Manual Adjustment</li>
	<li>Monitoring of Delivery Discrepancy / Adjustment</li>
	<li>Store Negative SOH Monitoring-Merchandise</li>
	<li>Store pending ASN Monitoring Pull Out / Delivery</li>
	<li>Pending ASN Delivery / DS Store Assigned</li>
	<li>Monitoring Provincial Deliveries ( Confirmation of Goods)</li>
	<li>Department Store Delivery Incoming</li>
	<li>Department Store Pull Out Incoming</li>
	<li>Monitoring of Pull out Discrepancy</li>
	<li>Pull out discrepancy Manual Adjustment</li>
	<li>Non- Merchandise Manual Adjustment</li>
	<li>Reverse Adjustment ( WH/ STORE )</li>
	<li>Weekly Sales Encoding / Monthly Balancing</li>
	<li>Monthly Monitoring of Actual Sales Vs. Portal</li>
	<li>DMIS Department AM/PM Monthly Summary</li>
	<li>Store AM/PM Encoding / Weekly Summary</li>
	<li>OTRS/BOX/IA Password Monitoring</li>
	<li>Brand Review / Update inventory concern</li>
	<li>WH Analysis / Category</li>
	<li>Warehouse Negative SOH Monitoring ( Merchandise / Non Merchandise)</li>
	<li>Clerance Monitoring</li>
</ul>

Inventory Analyst

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

M2.0 Communications leads a portfolio of four companies in big data, construction, communication, and business process outsourcing. As a group, we have a culture that emphasizes passion for learning and getting things done. Over the last 15 years, we’ve grown to a size where we have begun requiring specialized administrative teams to run the companies in our portfolios. As we create products and test new business models, we’ve come to learn that building a team of finance experts is a crucial part of our growth journey. This is where you come in.

We are currently seeking a dedicated Reports Analyst to join our team of professionals focused on providing exceptional data-driven communications products and services. The successful candidate will possess strong analytical skills and have the ability to effectively interpret and utilize data to create reports in making well-informed marketing and communication decisions.

Core Responsibilties:

<ul>
	<li>Familiarity with different business industries.</li>
	<li>Tracking news releases, broadcast coverage, and social media mentions on a daily basis using media intelligence and social listening tools.</li>
	<li>Summarizing stories and mentions, and determining whether they have a positive, negative, or neutral impact.</li>
	<li>Maintain databases and data systems to ensure accuracy and reliability.</li>
	<li>Identify trends, patterns, and insights in data and prepare reports and visualizations that communicate these findings to stakeholders.</li>
	<li>Developing more effective reports that provide a clear overview of media presence and campaign performance.</li>
	<li>Interpreting multiple media data and preparing reports in slide format.</li>
	<li>Conduct research and perform analysis to identify areas of opportunity for the organization.</li>
</ul>

Report Writing

Analyzing Data

Writing

Microsoft / MS Excel

Reports Analyst | M2

Prepares monthly reports

Prepares monthly Management Reporting Package (MRP)

Prepares strategic analysis such as balance sheet analysis and customer profitability analysis

Assists in Budget preparation including preparation of assumptions and templates

Helps in preparation of budget package schedules

Conducts year-end inventory count

Prepares financial ratios for suppliers' evaluation

Assists in monthly cost analysis

Prepares regular analysis of actual vs. budget results

Financial Analyst

Get Hooked 360 is a Philippines-based digital marketing agency committed to drive businesses forward by making smart and creative campaign ideas come to life.

Our mission is to empower brands to succeed through practical, flexible, and efficient use of digital that transforms brand awareness to brand advocacy.

We offer end-to-end digital marketing tools and solutions to suit business needs. Strategy, creatives, media, community management and technology are developed in-house allowing us to offer our services with better flexibility, competitiveness and customization.

Why Work With Us?

Our strength lies in years of experience in corporate marketing, creative servicing and information technology honing our skills to understand your brand and business objectives and choose the right messaging, digital tools, and channel to strengthen your digital presence and get to your target market.

Be Part Of Our Team

Get Hooked 360 strives to nurture a healthy and supportive work environment where everyone can thrive, enjoy rewarding personal relationships and work according to their abilities.

Redefining the working environment of an agency, we believe that the role of both the management and its employees working together results in not only productive business outcomes but also relationships where the overall wellbeing of everyone is valued and encouraged.

We value malasakit and we have a heart for our customers and our people.

We believe that when we take care of our people, our people naturally takes care of our organization.

We love life within and beyond work.

Get Hooked 360, Inc.

The General Accounting Analyst is responsible for the day-to-day support in operation and maintenance of the organization’s financial records (general ledger). S/He is accountable for creating journal entries and assembling supporting documentation, as well as for tracking the contents of accounts. S/He primarily provides support for Accounts Payable, Purchasing, Accounts Receivable, and other responsibilities.

<ul>
	<li>Prepare monthly journal entries and adjustments, including supporting documentation and appropriate descriptions</li>
	<li>Ensure the balance sheet accounts are properly reconciled to supporting documentation</li>
	<li>Ensure on-time filing and submission of BIR Tax payments which includes withholding taxes, VAT and income taxes</li>
	<li>Performs timely recording and maintenance of BIR applications: Alphalist Data Entry and VAT relief</li>
	<li>Prepares and validates esubmission reports monthly</li>
	<li>Processing of requests for payment.</li>
	<li>Prepares Check and secures releasing</li>
	<li>Filing of documents</li>
	<li>On-time filing and submission of statutory reports to avoid penalty, interest and surcharges</li>
	<li>Maintaining accurate records and analysis of Quickbooks accounts</li>
	<li>Liaising with both internal and external parties to ensure proper documentation of each financial accounts</li>
</ul>

General Accounting Analyst

Toyota Motor Philippines Corporation (TMP) is the largest automotive company in the country, with the widest vehicle line- up of 21* Toyota models. It has 71* dealers nationwide, including Lexus Manila, Inc., for its sales distribution and service centers.

TMP was incorporated on August 3, 1988 as a joint venture of the following business entities:
        GT Capital Holdings, Inc. (51%)
        Toyota Motor Corporation (34%)
        Mitsui & Co., Ltd. (15%)

TMP's head office and manufacturing plant are located inside the 82-hectare Toyota Special Economic Zone (TSEZ) in Santa Rosa City, Laguna. TSEZ is also home to a number of investors performing strategic roles in the manufacture and export of automotive products to ASEAN, Japan and other parts of the world. The Marketing Office of TMP is located at the 28th and 31st floors, GT Tower International, Makati City.

TMP currently produces the best-selling Innova and Vios. Its existing manufacturing plant has the capacity to produce over 55,000* units per year on two-shift production operations.

TMP operates with ten (10) organizational units: Marketing, Manufacturing, Production Control & Logistics, General Administration, Comptrollership, Treasury, Purchasing, Corporate Affairs, Vehicle Logistics and Affiliate Operations Support & Audit.

The company’s regular and outsourced manpower is composed of 3,695* Team Members.
—
*as of end-December 2019

Toyota Motor Philippines Corporation

Toyota Motor Philippines is looking for Financial Analyst to join our Dealer Development Department based in Makati City, Metro Manila, Philippines.

The Financial Analyst is a member of the Network Development and Sales Support Team that is responsible for creating financial analysis and reporting of dealer profitability, cash flow and improving dealer finance operations.

In this role, you are expected to be a domain expert in conducting financial studies, financial reporting, and project management.

Your role and responsibilities:

<ul>
	<li>Performs monthly analysis and reporting of dealer financial profitability, cash flow and credit standing of dealers</li>
	<li>Responsible in reporting optimal breakeven volume to top management</li>
	<li>Responsible in setting dealer accounting standards for uniform and comparable financial reports</li>
	<li>Highly involved in profitability assessment and feasibility study of Toyota Expansion Projects such as new dealers, service centers and Toyota Certified Used Vehicle facility projects</li>
	<li>Involved in risk management team who assess and evaluate tax implications</li>
	<li>Creates financial modeling templates for feasibility study and capital budgeting ratios</li>
	<li>Implements kaizen activities, and provides support in the dealer finance operations</li>
	<li>Conducts project documentation, plans and reports</li>
</ul>

<ul>
	<li>Handle customer queries via inbound calls and electronic messaging system</li>
	<li>Provide clear and concise responses to customer inquiries in a timely manner</li>
	<li>Guide and assist customers on process of product replacement, refund or tracking of shipment</li>
	<li>Provide appropriate solutions to customer concerns and ensure issues are followed through and resolved with utmost satisfaction</li>
</ul>

Customer Care Associates | Retail Business | McKinley Taguig

The purpose of this role is to provide a high level of customer service by acting as a liaison between consumers and the business, ensuring that all customers receive outstanding service. The Customer Support - Singapore Telco is in-charge of addressing issues, complaints, and inquiries and resolves it in a timely manner. Customer concerns may involve but is not limited to telephone service, wireless mobile, broadband internet connectivity, billing issues and queries regarding telecommunication products and services.

Responsibilities:

<ul>
	<li>Manage customer service, provisioning, and support activities, recognizing that these are closely connected with the day-to-day customer experience</li>
	<li>Provide exceptional customer service in every customer interaction (voice, chat, social media, and email) with the ultimate aim of providing first call resolution.</li>
	<li>Identify ongoing service issues and recommend solutions to the Head of Service</li>
	<li>Maintain an awareness of customer needs and potential service issues through regular telephone contact, including escalated calls</li>
	<li>Support the team in the identification of and action on potential selling opportunities to generate revenue, whilst providing suitable solutions to customers’ requirements.</li>
	<li>Ensure active promotion of products and services based on customer needs and the product options available</li>
	<li>Provide well-rounded, prompt, high-quality, and professional client service at all times</li>
	<li>Perform call-backs to key customers to ensure that they are happy with the telephone, wireless and/or broadband service and product received and investigate any arising sales/support opportunities as needed</li>
	<li>Examine work orders and identify and allocate necessary parts and equipment; track and inventory existing parts, deliveries, documentation, and orders</li>
	<li>Perform data entry to record supplies, jobs, and time spent</li>
	<li>Work with technical personnel as necessary to ensure trouble tickets are addressed quickly</li>
	<li>Deal with all calls and inquiries politely, courteously, professionally and assertively</li>
	<li>Handle and resolve customer complaints within the procedures and guidelines provided</li>
	<li>Action Customer Service inquiries/escalations as requested by various business team customers</li>
	<li>Liaise with vendors and/or third Party vendors when appropriate to ensure seamless service delivery</li>
</ul>

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