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We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

We are seeking an incredibly detail-oriented and organized Contract Specialist to join our Finance-Operations team. The successful candidate will be responsible for processing, managing, organizing, and maintaining the company's financial and operational documents. This role is pivotal in maintaining solid customer relationships specifically from a commercial-transactional perspective centered around our service agreements. The role is crucial in ensuring that our documentation is accurate, up-to-date, and compliant with regulatory standards.

Job Description

<ul>
	<li>Leveraging cloud applications to create, manage, store, and maintain company financial and operational documentation.</li>
	<li>Drafting and reviewing contracts and other organizational documents; </li>
	<li>Compile all initial assessments, special instructions, and manage internal/external correspondence.</li>
	<li>Tracking contract milestones, deadlines, and correspondence with all parties.</li>
	<li>Ensuring compliance with legal and regulatory requirements.</li>
	<li>Standardizing formats and templates, implementing version control and document archiving.</li>
	<li>Follow a basic contract lifecycle process for client service agreements, amendments, and variations.</li>
	<li>Collaborating with internal teams and stakeholders, providing feedback for all documentation requirements.</li>
	<li>Tactfully facilitate contract negotiation.</li>
	<li>Routinely generate and run accurate reports.</li>
	<li>Coordinate implementation of client setup requirements by reviewing them with internal stakeholders.</li>
	<li>Work alongside Business Development to maintain product-pricing-terms data is complete, accurate and up-to-date.</li>
	<li>Prove you have read this thoroughly and provide your favorite netflix series with your application.</li>
	<li>Work with organizational groups to ensure consistency of excellent documentation practice across the company.</li>
</ul>

Contract Specialist

<ul>
	<li>Understand client’s brand and performance marketing objectives to ensure that all communications and activities are aligned</li>
	<li>Use our internal task management system to ensure on-time submission of all client deliverables, and quickly create new tasks that come out of client meetings and email/phone requests</li>
	<li>Maintain an internal “marketing brief” to capture all branding guidelines, tone of voice, competitor strategies and general instructions from the client that are documented by the sales team, and passed to the implementation team. This brief also collects all learning as the implementation progresses so that new team members quickly ramp, and so that we capture knowledge and never repeat marketing experiments that did not work previously</li>
	<li>Will work closely with the senior members of the Client Success Management team while managing the implementation team to drive business results for clients.</li>
	<li>Quickly earn trust and eventually be the single point of contact for each client</li>
	<li>Facilitate weekly client meetings to clearly explain performance metrics and ideas to improve</li>
	<li>Adhere to strict service level agreements for communication with clients</li>
</ul>

Account Executive

PRU LIFE UK is part of Prudential PLC one of the world's oldest, largest and strongest financial and insurance company. Recognized by the Department of Finance - Insurance Commission, PRU LIFE UK is the pioneer of the unit-linked insurance in the Philippines (2002). 

Golden Empire Summit Life Insurance Agency under Alexandrite 2 district is the top and leading group in PRU LIFE UK nationwide and is the home of achievers. We welcome experienced and young professionals coming from various industries. We provide the best trainings and seminars to equip our financial consultants the best knowledge to guide them through a successful career.

Join us today and discover your potential in this career.

Golden Empire Summit Life Insurance Agency (GESLIA Pru Life UK)

Responsibilities: Providing financial guidance that's as sharp as your wit

<ul>
	<li>Crafting personalized plans that make clients' wallets smile</li>
	<li>Turning retirement dreams into retirement realities</li>
	<li>Making investments so good, even Wall Street would be jealous</li>
</ul>

 

Why Us:

<ol>
	<li>Cha-Ching, Cha-Ching!: Score a competitive salary that'll have you feeling like the MVP of the finance world.</li>
	<li>#LifeGoals: Achieve your own financial dreams while helping others reach theirs. It's like a double-dose of satisfaction with a side of high-fives.</li>
	<li>Hospital Hacks: In the unfortunate event of a hospital stay, our HMO has your back. Enjoy hassle-free admissions and priority treatment at partner hospitals, because your comfort and well-being are our top priorities.</li>
	<li>Jet-Set Lifestyle: As a Financial Consultant, you call the shots on where and when you work. Whether it's from your favorite coffee shop or a hammock by the beach, the world is your oyster (with extra pearls).</li>
	<li>Thriving Team: Join a group of young, fun and excellent finance aficionados who are as passionate about numbers as they are about memes.</li>
	<li>Brain Food Buffet: Keep those neurons firing with our unlimited supply of brain-boosting snacks and beverages. From turbocharged coffee to energizing treats, we've got you covered."</li>
	<li>R&amp;R Retreats: Recharge your batteries with company-sponsored retreats and team-building adventures. Bond over bonfires and brainstorming sessions in equal measure.</li>
	<li>Culture Club: Join a team where creativity and collaboration reign supreme. We're all about supporting each other's success and celebrating wins, big or small.</li>
</ol>

 

<ul>
</ul>

Strategic Financial Advisor

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

<ul>
	<li>Implement specific software related initiatives and projects.</li>
	<li>Develop, support, maintain and test software applications for business units and clients.</li>
	<li>Ability to develop software using programming language.</li>
	<li>Design, develop and implement various business-related applications such as security, analytics, workflow solution, database, etc.</li>
	<li>Ensure the implementation of software applications.</li>
	<li>Direct, guide and lead projects within the budget limits.</li>
	<li>Ensure completion of projects in a timely manner.</li>
	<li>Develop and implement data migration and or data interface processes.</li>
	<li>Run tests and implement client development processes.</li>
	<li>Work with existing requirements documentation.</li>
	<li>Conduct case studies to determine the required functionalities.</li>
	<li>Capable to learn and implement basic hardware implementation.</li>
</ul>

Software Implementation Specialist SSO QPS

Making Business Awesome For Everyone

StoreHub is one of Southeast Asia's fastest growing technology companies, serving over 15,000 businesses across the region.

We enable businesses to be successful by automating operational excellence and customer growth on our merchant platform for omnichannel retail and F&B businesses. The platform consists of a comprehensive range of products such as the Cloud-Based POS, Inventory Management System, QR Ordering, and Food Delivery System.

Serving Needs, Not Just Profits

With the fast changing world we now live in, it’s absolutely critical for businesses to use technology to not just survive but to thrive. We also believe that it’s incredibly important to bring the best technology not only to those who can afford it, but to those who have traditionally been marginalised by the technology race. 

That’s why it is our mission to make technology available for everyone, big or small, enabling all businesses to achieve success that is both sustainable and scalable. 

Why join us:

A Place Where People Thrive

At StoreHub, we use the term “pro sports team” to describe how we operate, referring to ourselves as Players (our teammates) and Coaches (our managers). In a pro sports team, we know that winning involves working together with teammates who are extraordinary at what they do and are highly effective collaborators.

The satisfaction of being on a pro sports team is immense. Our vision of a great workplace is not free lunches, fancy buildings, or frequent parties. Instead, we believe a great workplace is about a group of people in singular pursuit of ambitious goals - in serving needs of businesses, big or small, by making technology available for everyone. 

In our team, we let results speak for themselves. There’s no reward for long hours with poor results, and there’s no penalty for going home on time when you’re producing excellent work. Of course, to be great, most of us have to put in considerable effort, but hard work alone and long hours are not how we measure or talk about a person’s contribution. Our model works best for people who value teammates that deliver strong outcomes and results.

While our players are fantastic, we know we can always be better. We believe that being at the top of our game must not hinder our desire to constantly pursue growth. Simply assembling a group of talented people in itself is not enough to win goals. They would need to train together to develop cohesion and chemistry, which synergise multiple talents into a single formidable force. In joining us, you’d be signing up for a journey of professional and personal growth with other driven and talented people. You can expect to learn from each other and build something meaningful as a dream team.

An important discipline we practice to facilitate growth and teamwork is radical candour - we only say things about teammates that we say to their face (and in a respectful manner). And this goes for interactions with peers, managers, and even with our CEO. We embrace this level of directness so that feedback is real, praise is specific, and criticism is helpful. An important component to our culture of candour is developing a strong sense of self-awareness through frequent and meaningful reflections. We believe that candour and reflection help us grow individually and as a team, with more intentionality and less drama. 

We use Apple MacBooks, work in a modern and open office, with free parking, a fully stocked pantry, learning benefits, and provide health insurance. These are not random perks. Rather, we know that the right tools and environment are productivity multipliers that help set our team up for success. From ergonomic chairs, to blazing fast Internet, and optimum sunlight at work stations - no detail is ever too small in our design and desire to best support our team’s performance. You will also be introduced to over 20 different tools that we use to support basic tasks, so that we can focus our minds on the kind of work that matters. 

If what you’re reading about our team and work philosophy excites you, do get in touch! We’d be just as excited to meet and get to know you as well.



StoreHub Sdn Bhd

Are you driven, results-oriented and a team player?

With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail &amp; restaurant businesses the technology and services they need to succeed.

At StoreHub, we’re building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.

It is on such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

If this is a journey you’d like to embark on, keep reading!

In the Lead Generation role, you’d be responsible for exploring new business opportunities and building strong relationships with potential customers. As the company’s first point of contact for potential customers and a key liaison in the Sales team, you will drive a successful pre-sales experience by fully understanding business needs and qualifying opportunities.

You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.

To top it off, we welcome fresh graduates who are switched on and really ready to make their first step into the industry a good one.

Requirements

What you will do:

<ul>
	<li>Handle and qualify inbound leads in order to set up meetings for sales executives to conduct product demos.</li>
	<li>Communicate with customers, make outbound calls to potential customers, and follow up on leads.</li>
	<li>Understand customers' needs and identify sales opportunities.</li>
	<li>Answer potential customers' questions and send additional information per email.</li>
	<li>Develop a deep understanding of the StoreHub platform to help potential customers understand our products and services.</li>
	<li>Keep up with the latest product updates and features.</li>
</ul>

Benefits

What makes working at StoreHub awesome (and refreshing!):

<ul>
	<li>Our people - for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.</li>
	<li>Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you’re tired of ‘corporate nonsense’ you’ll feel right at home.</li>
	<li>Cutting edge tools. If something can be automated, we’ll make it happen. You will be introduced to over 20 different tools we use that support basic tasks, so that we can focus our minds on the kind of work that matters.</li>
	<li>Data availability. The biggest benefit of using a lot of tools is that we have a LOT of data and easy access to analytics. This helps us make more informed decisions and get more precise outcomes.</li>
	<li>Impact not just effort. We recognize that results are not tied to the number of hours put in to achieve them. There’s no reward for long hours with poor results and there’s no penalty for going home on time when you’re producing excellent work. Of course, to be great, most of us have to put in considerable effort, but hard work and long hours is not how we measure or talk about a person’s contribution.</li>
</ul>

We do have all the other cool perks too:

<ul>
	<li>Medical and HMO</li>
	<li>Apple Macbooks for everyone</li>
	<li>Learning Budget - for courses, books, and levelling up</li>
	<li>Many opportunities for career growth and development</li>
</ul>

We are an equal opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Lead Generation Specialist

First Digital Finance Corporation (FDFC) is a fin-tech company building disruptive and innovative products in retail credit for Southeast Asia. 

The company operates BillEase, the top-rated, buy now pay later (BNPL) platform for merchants and their customers in the Philippines with more than 1m downloads.

Vision: Build financial services that delight and enable consumers

Mission: Use software and AI and to build financial products that are at least 10x better than status quo for our customers

First Digital Finance Corporation

Requirements 
 3+ years working as a UX researcher in a fast-paced environment. 
 Ability to share findings quickly and effectively. 
 Experience in all research-related tasks including, research, planning, executing, 
evaluating, analyzing, and iteration of research. 
 Proven competency in data analytics and qualitative aspects of UX research. 
 Experience in remote testing tools. 
 Strong commercial acumen with a positive, pragmatic attitude, and strong desire for 
creative problem solving.

Skills 
 Data Analysis: Be proficient in analyzing qualitative and quantitative data. 
 Empathy &amp;amp; Curiosity: Empathize with users to understand their needs and experiences. 
Curiosity to discover their behaviors and motivations. 
 UX research methods &amp;amp; software tools: Familiar with various UX research methods is 
essential and proficiency in select UX research software tools.

 Interpersonal Communication skills: Communicate findings effectively. 
 Critical thinking: Be able to identify problems based on findings and potentially provide 
possible solutions.

UX Researcher

Ricoh is one of the worlds's leading suppliers of office automation equipment, including copiers, facsimiles machines, data processing systems, and related supplies. Ricoh is also renowned for its state-of-art electronic devices and photographic equipment.

RICOH ( Philippines) Inc.

<ul>
	<li>To contribute service cost reduction thru implementation of non-contact meter collection</li>
	<li>To convert of MIF from Visit to Non-Visit method for Meter reading</li>
	<li>To process consolidated MRs, encode and transmit for billing and run RPA</li>
	<li>To achieve revenue target thru timely submission and completion of meter collection summary.</li>
</ul>

Administrative Coordinator

The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. 
The time has come to explore the possibilities in ICT and beyond.

Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.

Trends Group, Inc.

The Sales Cadetship Training Program is an outstanding opportunity designed to equip fresh graduates with the skills, qualifications, and experience required for a future career in a technology-enabled business service provider.

Trends empowers our clients with technology-enabled business services allowing them to transcend. Topping the Philippine ICT industry for more than 25 years and catering to different organizations across industries, we prioritize customer satisfaction by delivering only the best and most effective services. We usher our clients into the digital future by harnessing the power of technology and our years of expertise. To stay true to our commitment to excellence and providing innovative and sustainable services, we have expanded with regional offices in Clark, Cavite, Laguna, Cebu, and Davao and international offices in Vietnam and Cambodia.

As a Sales Cadet at Trends, you will undergo comprehensive training to develop the skills and knowledge necessary to excel in managing client accounts effectively. This role is designed for individuals with a passion for technology, strong interpersonal skills, and the desire to build a successful career in account management within the IT industry. Under the guidance of experienced professionals, you will learn to cultivate and maintain relationships with clients, understand their business needs, and provide tailored solutions to drive customer satisfaction and business growth.

The training will run for at least two (2) weeks from 8:30 AM to 6 PM, Mondays to Fridays. An allowance shall be provided to the trainees (Php460 per day). During the program, the trainees will be equipped with knowledge about the following:

<ul>
	<li>Learn about IT Concepts and Terminologies to effectively communicate with clients and understand their technological needs.</li>
	<li>Acquire sales techniques and strategies to effectively engage clients, overcome objections, and close deals.</li>
	<li>Engage in a structured training program to gain a comprehensive understanding of company products, services, and sales processes.</li>
	<li>Learn about industry trends, market dynamics, and competitive landscape to effectively position company offerings.</li>
</ul>

The Trainer will measure each trainee based on his/her performance, assessments, attendance, and behavior. On the last day of training, the trainees will undergo a revalidation process which will be the deciding factor if a candidate will be hired as an employee of Trends Group Inc.

As a trainee, you are expected to:

<ul>
	<li>Demonstrate integrity and honesty.</li>
	<li>Attend and participate in class discussions prepared and on time.</li>
	<li>Communicate carefully and respectfully with the trainer and other trainees.</li>
	<li>Act in a civil manner that respects the company and complies with policies.</li>
	<li>Utilize resources and seek help when needed.</li>
	<li>Respect diverse ideas and opinions.</li>
</ul>

IT Sales Trainee | Hybrid

The Cadetship Training Program Batch 3 2024 is an outstanding opportunity designed to equip fresh graduates with the skills, qualifications and experience required for a future career in a technology-enabled business service provider.

Trends empowers our clients with technology-enabled business services allowing them to transcend. Topping the Philippine ICT industry for more than 25 years and catering to different organizations across industries, we prioritize customer satisfaction by delivering only the best and most effective services. We usher our clients into the digital future by harnessing the power of technology and our years of expertise. To stay true to our commitment to excellence and providing innovative and sustainable services, we have expanded with regional offices in Clark, Cavite, Laguna, Cebu and Davao and international offices in Vietnam and Cambodia.

The training will run for four (4) to five (5) weeks from 8:30 AM to 6PM, Mondays to Fridays. An allowance shall be provided to the trainees (Php430 per day). During the program, the trainees will be equipped with knowledge about the following:

<ul>
	<li>Basic Installation</li>
	<li>Network and Security</li>
	<li>Servers and Storage Administration</li>
	<li>Data Analytics</li>
	<li>Software Services</li>
	<li>IP Telephony</li>
	<li>Customer Service</li>
	<li>Presentation and Communication skills.</li>
</ul>

The Trainer will measure each trainee based on his/her performance, assessments, attendance, and behavior. On the last day of training, the trainees will undergo a revalidation process which will be the deciding factor if a candidate will be hired as an employee of Trends Group Inc.

As a trainee, you are expected to:

<ul>
	<li>Demonstrate integrity and honesty.</li>
	<li>Attend and participate in class discussions prepared and on time.</li>
	<li>Communicate in a careful and respectful manner with the trainer, and other trainees</li>
	<li>Act in a civil manner that respects the company and complies with policies</li>
	<li>Utilize resources and seek help when needed.</li>
	<li>Respect diverse ideas and opinions.</li>
</ul>

Judgement and Decision Making

Critical Thinking

Communication Skills

Cisco Networking (CCNA)

Makati Cadetship Training Program

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

As a Full Stack Developer, your daily tasks may include:

<ul>
	<li>Assisting the client with their service requirements</li>
	<li>Building everything a user sees and interacts with on a website.</li>
	<li>Developing the application, server, and database that make up the foundational structure of the website using solution stacks that contain technologies that will set up a complete website.</li>
	<li>Writing well-designed, testable, and efficient code by using the best software development practices</li>
	<li>Designing, building and maintaining the website and software applications</li>
	<li>Identifying areas for improvement and making constructive suggestions for clients and the business</li>
	<li>Staying up to date on emerging technologies and promoting usable best practices</li>
	<li>Providing other support as necessary to our client.</li>
	<li>Perform other duties that the client and management may require.</li>
</ul>

Full Stack Developer | Work from Home, Day Shift

Triplex Enterprises Inc, is among the top & biggest paper converters in the Philippines, with facilities located in Makati & Paranaque. We specialize in paper converting, roll slitting, rewinding, sheeting, and cutting. With 45 years of paper trading & converting experience, we import & convert various grades of paper & paper board for industrial, packaging, education, food service, consumer products, advertising, etc.

Triplex Enterprises, Inc.

<ul>
	<li>Utilize computerized accounting Software Programs</li>
	<li>Generate and send out invoices</li>
	<li>Advise customers of necessary actions and strategies for debt repayment</li>
	<li>Locate and notify customers of delinquent accounts by telephone and email</li>
	<li>Provide Customer Service Regarding collection issues, process customer refunds, process and review account adjustments. Resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts – customer calls, accounts adjustments, small balance write off, customers reconciliations and processing credit memos.</li>
	<li>Enlist the efforts of sales and management when necessary to accelerate the collection process.</li>
	<li>Receive Payments and post amounts paid to customer accounts</li>
	<li>Negotiate Credit Extensions when necessary</li>
	<li>Receive and Verify Invoices and requisitions for Services</li>
	<li>Print and distribute monthly financial reports</li>
	<li>Verify Transactions comply with financial policies and procedures</li>
	<li>Maintain Listing of Accounts Receivable and Payable</li>
	<li>Prepare batches of invoices for data entry</li>
	<li>Record all checks and manage weekly check run</li>
	<li>Prepare vendor check-in mailing</li>
	<li>List all vendors check in the log book</li>
	<li>Assist the Controller in the daily banking requirements</li>
	<li>Assist in the development and implementation of new procedures and features to enhance the workflow of the department</li>
</ul>

Credit and Collection Assistant

Are you driven, results-oriented and a team player?

With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed.

At StoreHub, we’re building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.

It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

If this is a journey you’d like to embark on, keep reading!

In the Billings Executive role, you will be responsible for receiving and sorting incoming payments. You will ensure the hygiene of the accounts in terms of billing, plan type, and invoices. You will also audit the overdue charges &amp; changes/activation on plans.

You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast-paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.

Requirements

What you will do:

<ul>
	<li>Revenue monitoring and managing account balances to discover outstanding debts or other inconsistencies.</li>
	<li>Handle account queries from our merchants.</li>
	<li>Ensure that billing sent to our merchants is accurate and done in a timely manner.</li>
	<li>Collaborate with Account Managers in regard to account information matters.</li>
	<li>Follow and adhere to all practices that cover internal processes including, but not limited to, Opportunity Management, Data Quality and accuracy, Quotations, and Forecasting.</li>
</ul>

Billings Executive | Onsite

Are you driven, results-oriented and a team player?

With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed.

At StoreHub, we believe that technology is essential for businesses to survive and thrive in today's fast-changing world. We also believe that equal access to technology is a fundamental right. That's why we’re committed to bridging this gap and making technology accessible to all, regardless of their background. By focusing on serving needs, not just profit, we level the playing field for those who have been marginalized. Our customers trust us with the success of their businesses, and we play to win by enabling everyone to build successful businesses.

 

At StoreHub we model ourselves on a pro-sports team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.

 

On a team like this, you learn the most, perform your best work, improve the fastest, and feel most fulfilled professionally.

 

If this is a journey you’d like to embark on, keep reading!

 

In the Customer Care Representative role, you’d be responsible for creating an innovative customer experience and building strong relationships with our customers over phone, email and chat. As the company’s first point of contact for our customers, you will be responsible for driving a successful customer experience by assisting those at varying skill levels to get the best use of the product.

 

You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast-paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.

 

What you will do:

<ul>
	<li>Develop a deep understanding of the StoreHub platform to help customers troubleshoot and navigate through processes and bugs by phone, email and chat</li>
	<li>Be the first point of contact for all incoming tickets and distribute to the related teams</li>
	<li>Drive a successful customer experience by assisting those at varying skill levels to get the best use of the product</li>
	<li>Advise customers on the status of hardware deliveries, installations or bug fixes</li>
	<li>Learn to follow and maintain a streamlined bug filing process</li>
	<li>Take ownership of anything from small technical issues to escalated software bugs and solve for the customer from beginning to end</li>
	<li>Support the Beep Delivery Team to handle Customer Merchant inquiries when required</li>
</ul>

Customer Care Representative | Onsite | POS

Role and Opportunity 

Your new role is to provide outstanding technical support services for our client’s staff and users, with quick problem-solving skills, less downtime, and constantly being updated to ensure that their needs are addressed within the assured timeline.

Purpose

As an IT Helpdesk, your daily tasks may include:

<ul>
	<li>Provide the first point of IT support contact for all staff</li>
	<li>Respond to user inquiries by following service desk procedures</li>
	<li>Provision of Level 1 support across a range of hardware and software</li>
	<li>Manage Helpdesk tickets by planning and prioritising systematically to minimise backlog and ensure operational efficiency.</li>
	<li>Maintain and update inventory of IT hardware and assets.</li>
	<li>Ensure all requests are logged in the service desk system;</li>
	<li>Communicate to users as to the progress of their inquiries from receipt to closure of the call;</li>
	<li>Advise users about service desk and operational support facilities and procedures;</li>
	<li>Ensure user accounts for new starters are properly created and profiled on their laptops;</li>
	<li>Identify and advise the Service Delivery Manager of recurrent user inquiries; and</li>
	<li>Involvement in other IT projects.</li>
</ul>

Clear is looking for an IT Helpdesk to work with our Australia-based client in the Managed IT Services and Professional Solutions industry. Our client develops custom products and offers managed IT support to help businesses with their IT needs, so companies can focus on growing their business.

IT Helpdesk Level 1 and Level 2, Voice | For Pooling, AU Account

Are you driven, results-oriented and a team player?

With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed.

At StoreHub, we believe that technology is essential for businesses to survive and thrive in today's fast-changing world. We also believe that equal access to technology is a fundamental right. That's why we’re committed to bridging this gap and making technology accessible to all, regardless of their background. By focusing on serving needs, not just profit, we level the playing field for those who have been marginalized. Our customers trust us with the success of their businesses, and we play to win by enabling everyone to build successful businesses.

At StoreHub we model ourselves on a pro-sports team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators. 

If this is a journey you’d like to embark on, keep reading!

 
In the Technical Support Representative role, you’d be responsible for creating an innovative customer experience and building strong relationships with our customers over phone, email and chat. As the company’s first point of contact for our customers, you will be responsible for driving a successful customer experience by assisting those at varying skill levels to get the best use of the product.

You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast-paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.

What you will do:

<ul>
	<li>Develop a deep understanding of the StoreHub platform to help customers troubleshoot and navigate through processes and bugs by phone, email and chat</li>
	<li>Be the first point of contact for all incoming tickets and distribute to the related teams</li>
	<li>Drive a successful customer experience by assisting those at varying skill levels to get the best use of the product</li>
	<li>Advise customers on the status of hardware deliveries, installations or bug fixes</li>
	<li>Learn to follow and maintain a streamlined bug filing process</li>
	<li>Take ownership of anything from small technical issues to escalated software bugs and solve for the customer from beginning to end</li>
	<li>Support the Beep Delivery Team to handle Customer Merchant inquiries when required</li>
</ul>

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