The RISE mission is to accelerate internet in the Philippines—we do this by focusing on the overall customer experience as well as the actual internet service we provide to business clients. Transparency and openness are guiding principles of our customer experience.

Headquartered in Cebu City and with an office in Makati City, various teams across our group work to improve our services and technologies. If you apply and are successful you will be working with people who are fast acting and proactive while being encouraged to develop your proficiency and leadership.

You will be rated on your ideas and execution, which should ensure your career is as rewarding as what you put in. Benefits include full HMO after 6 months. 1 dependent after 1 year, 80% of a 2nd dependent after another year. Regularization review at 3 and 6 months.

Responsible Internet Sustainability Effort Inc. | RISE

<p>The Carrier &amp; Wholesale Operations Support’s role is to assist and address the back-end / admin deliverables of Domestic Wholesale team and Carrier Buying team. The role supports the team’s achievement of KPIs by maintaining compliance with all the processes and documentations of the whole team.</p>

<ul>
	<li>Execute and/or assist the help desk function and other administrative tasks of the Domestic Wholesale team and Carrier Buying Team</li>
	<li>Handle report generations, sales and buying research, business expense documentations, and filing</li>
	<li>Provide administrative support on updating systems and documenting processes</li>
	<li>Report to the Head of Domestic Wholesale and Carrier Business regarding status of deliverables from both teams</li>
	<li>Support and work closely with other departments to meet team needs (eg. billing, project delivery, etc.)</li>
	<li>Handle all information based on data privacy law</li>
</ul>

Carrier & Wholesale Support Specialist

<ul>
	<li>Execute, follow through and complete operational requirements of domestic carrier &amp; wholesale accounts as the main point of contact from the company</li>
	<li>Manage, up-sell, and renew agreements of assigned accounts </li>
	<li>Drive advanced understanding in selling through carrier partners to achieve or surpass sales targets</li>
	<li>Intensify the company’s presence throughout the carrier industry through new engagements.</li>
	<li>Participate with customer planning, serving as the subject matter expert capable of leading the customers to the best solution</li>
	<li>Develop carrier relationships by maintaining constant contact with existing partners and assisting in identifying appropriate partnerships that fit within the Carrier model</li>
	<li>Build firm relationships with key persons and decision makers in organizations to identify and create business opportunities</li>
	<li>Work with support and operation teams to resolve carrier related issues.</li>
	<li>Carry out market research and provide relevant management information</li>
	<li>Work with the Carrier &amp; Wholesale Business Manager to create propositions for sales strategies in accordance with the division’s goals</li>
	<li>Support the sales strategies to generate maximum sales potential</li>
	<li>Provide administrative support such as updating systems, billing and invoicing, sales and management reporting, and forecasting.</li>
	<li>Ensure activities are compliant with internal policies, including but not limited to data privacy and conflict of interest.</li>
	<li> </li>
</ul>

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Carrier & Wholesale Support Specialist

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