ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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HIRES 
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Prepaid Load Card)

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Follow communication “scripts” when handling different topics.</li>
	<li>Frequently attend educational seminars to improve knowledge and performance level.</li>
	<li>Research required information using available resources.</li>
	<li>Produce call reports.</li>
	<li>Update job knowledge by participating in educational opportunities and maintaining personal networks.</li>
	<li>Follow up on initial contacts.</li>
</ul>

Hotel Booking Representative | Taguig

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

The Role

<ul>
	<li>The Sales Associate position will jump-start your career in ultimately becoming a Business Manager that will bring the organization to greater heights by increasing its customer base and portfolio.</li>
	<li>Graduates of the Sales Associate Training Program will become Junior Assistant Managers after six months.</li>
	<li>This role will work best for you if you are always on the go doing fieldwork while enjoying the opportunity to meet new people. Reap the fruits of your hard work and be enjoy the Bank’s performance-based awards and incentives on top of your basic pay.</li>
</ul>

 

How You Will Contribute

<ul>
	<li>Generate individual and corporate leads through client mapping</li>
	<li>Acquire new clients and maintain the growth of newly solicited accounts</li>
	<li>Assist clients in the selection of products and services suitable to their needs</li>
	<li>Coordinate with branch operations team for effective bank service delivery</li>
</ul>

Branch Sales Associate Taguig

<ul>
	<li>Keeps equipment operational by following established procedures; reporting malfunctions.</li>
	<li>Seize opportunities to upsell products when they arise</li>
	<li>Updates job knowledge by participating in educational opportunities; maintaining personal networks.</li>
	<li>Provide customers with product and service information</li>
</ul>

CSR | Customer Service Representatives | Taguig

<ul>
	<li>Maintain and update billing records in adherence with company policy</li>
	<li>Handle inbound calls from customers regarding any billing concerns.</li>
	<li>Monior payments of customers and make follow ups with customers when payment lapses occur</li>
	<li>Protect the company's value by keeping billing information confidential</li>
</ul>

Billing Officers | McKinley Hill, Taguig

<ul>
	<li>Conduct inbound and outbound calls to healthcare providers to validate patient history</li>
	<li>Make outbound calls to high-risk patients on appointments and medication adherence</li>
	<li>Provide patient clinical information, process admissions, and transfers</li>
	<li>Gather feedback from patients regarding customer satisfaction</li>
</ul>

Nurse Associates | McKinley Taguig

Distriphil is a national pharmaceutical distribution company. Although new in the industry, as a company, the men and women behind Distriphil are considered veterans in the pharmaceutical field. Banded together under the banner of Chiongbian Group of Companies, Distriphil aims to be the healthcare industry's leading partner in health and wellness.

Being a pharmaceutical company, we always strive to provide each and every Filipino access to the best yet most affordable medicine that there is to offer. Setting new standards in the healthcare industry is our way of serving. We are committed to giving only the very best for the people most important to us: our patients.

At Distriphil, we place the people we help at the heart of everything we do because they are the reason for being.

Distribution Solutions Phils Inc.

<ul>
	<li>Actively prepares and implements a meaningful discussion about relevant disease patient and product details with HCPs to make them fully informed about how Distriphil products can benefit the patient.</li>
	<li>Analyzes, plans and implements business planning activities in his assigned territory in order to build and grow the Distriphil business.</li>
	<li>Implements marketing-driven programs to targeted HCPs in order to create or sustain company and brand awareness and usage and build trust and confidence on the safety and efficacy of our brands.</li>
	<li>Maintains professionally balanced relationships and upholds the Distriphil values in all interactions with HCPs and other external stakeholders.</li>
	<li>Constantly learns and updates himself with knowledge of the Distriphil brands disease relevant to the brands and external market factors to be more credible and value adding to HCPs</li>
</ul>

Psychiatry Specialist (Makati, Taguig, Pasig)

<ul>
	<li>Responsible for the accurate processing and completion of medical claims based defined claims guidelines and policies.</li>
	<li>Process new claims or modifies existing claims according to the appropriate and applicable action</li>
	<li>Analyze claims to determine appropriate action to approve or deny a claim for payment</li>
	<li>Determines accurate payment criteria for clearing pending claims based on defined policies and procedures</li>
	<li>Reviews and addresses provider inquiries regarding claim adjudication</li>
	<li>Understand and apply knowledge of medical coding (if applicable) and various medical claims forms to the claims process</li>
</ul>

<ul>
</ul>

Compensation:

<ul>
	<li>Salary 25,000 to 35,000 depending on qualifications</li>
	<li>Night differential pay</li>
	<li>HMO benefit</li>
	<li>Performance incentives</li>
</ul>

Health Insurance Claims CSR | Taguig

KMC Solutions provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

Our company provides email and live chat services to our clients for a Tech firm in the US and AUS, as well as monitoring for fraudulent customer trends and finance.


KMC Solutions

This position will primarily handles customer inquiries and issues through written communication channels such as email and chat. The role involves responding to customer questions, resolving complaints, providing product and service information, and updating customer records. The agent must be able to manage time effectively, work independently, and maintain a customer-focused approach to ensure a high level of satisfaction.

Responsibilities:

<ul>
	<li>Accurately assists customers via chat and email in accordance with the required response time</li>
	<li>Processes customer documents where needed</li>
	<li>Offers proactive support to address errors, mistakes and technical errors</li>
	<li>Completes customer interactions within the agreed service level agreement (SLA)</li>
	<li>Creates added value by supporting cross-sell initiatives and promotional offers</li>
	<li>Meets or exceeds quality targets</li>
	<li>Strives to ensure a high customer satisfaction level always</li>
	<li>Offers resolutions to disputes</li>
</ul>

Customer Support Agent | Mckinley, Taguig

<ul>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Contact businesses or private individuals by phone.</li>
	<li>Determine requirements by working with customers.</li>
</ul>

Call Center Agent | Taguig

<ul>
	<li>Improve system performance by identifying problems and recommending changes.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Follow up customer calls where necessary.</li>
	<li>Complete records of telephonic interactions, orders, and accounts.</li>
	<li>Determine eligibility by comparing client information to requirements.</li>
	<li>Accomplish information systems and organization mission by completing related results as needed.</li>
</ul>

Healthcare BPO Professional | Taguig

For Direct Hiring

<ul>
	<li>Provide details of healthcare membership to various members and their families.</li>
	<li>Advice members on different payment options for health insurance coverage.</li>
	<li>Provide medical insurance policy details to healthcare practitioners.</li>
	<li>Providing details of network providers to different members.</li>
	<li>Cancel membership plans basis of a request, seek guidance to complete this request from your line manager.</li>
</ul>

Customer Care Associates | Healthcare | Taguig

<ul>
	<li>Perform medical coding and review medical codes for adherence to risk adjustment models</li>
	<li>Audit medical record data to ensure accuracy</li>
	<li>Apply codes and make assessments according to regulations and the company's operational policies</li>
	<li>Ensure compliance with rules related to patient privacy and electronic medical record keeping.</li>
</ul>

Salary Package

<ul>
	<li>Basic Salary and allowances Php 45,000 to P60,000</li>
</ul>

Risk Adjustment Medical Coders | Taguig

<ul>
	<li>Recommend solutions and other services if appropriate.</li>
	<li>Document all call information according to standard operating procedures.</li>
	<li>Obtain customer information.</li>
	<li>Fulfill requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
</ul>

Customer Service | Telco | Taguig

<ul>
	<li>Improve system performance by identifying problems and recommending changes.</li>
	<li>Improve client references by writing and maintaining documentation.</li>
	<li>Follow up customer calls where necessary.</li>
	<li>Frequently attend educational seminars to improve knowledge and performance level.</li>
	<li>Enter new customer information into system</li>
	<li>Maintain communication equipment by reporting problems.</li>
	<li>Gather customer information as required.</li>
	<li>Accommodate client disabilities by recommending devices and techniques.</li>
</ul>

Call Center Agent | Healthcare | BGC Taguig

<ul>
	<li>Assist customers with inquiries about products and services</li>
	<li>Resolve customer issues and provide appropriate solutions and alternatives within the time limits</li>
	<li>Identify and assess customers’ needs to achieve satisfaction</li>
	<li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li>
</ul>

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