ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Handle inbound queries and requests from various HMO users.</li>
	<li>Provide accurate and concise responses to inquiries in a timely manner.</li>
	<li>Ensure customer satisfaction in all calls at all times.</li>
	<li>Able to empathize with customers and provide appropriate solutions.</li>
</ul>

Customer Service Representatives | Health Provider Hotline

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

This is a full-time hybrid role for a Provider Relations Supervisor based in Mandaluyong. The Provider Relations Head will be responsible for managing and overseeing the daily activities of the Provider Relations team, developing relationships with healthcare providers, resolving provider issues, and ensuring compliance with company's policies and procedures. Work from home is acceptable.

Provider Relations Head

Multisys Technologies Corporation is considered one of the leading software solutions company in the Philippines that provides a wide range of cost-effective, full-scale software services, system platforms, and integrations being used by thousands of companies and organizations.


Empowering Your Business

A leading software company in the Philippines, Multisys has been steadfast in seeking greater digital transformation for the country, through systems design, development (programming), and deployment (implementation).

Who We Are

We are a software solutions company backed by a team of full-stack developers and elite programmers.


What We Do

Multisys empowers businesses and is a partner to everyone. The wide breadth of copyrighted platforms and solutions that we openly offer underscores our relentless commitment to helping private companies operate more efficiently and grow, as well as to assist government agencies for faster and more effective delivery of services to the public.

How We Help

We put our heart and core on system automation and integration services that expedite various processes and transactions—ultimately helping reinforce the ease of doing business across the Philippines archipelago.


Corporate Principle

We pursue and bring solutions beyond software development to create impactful advancement to empower businesses.

Our Mission

Our mission is to build a sustainable and future-ready society by providing smart solutions to empower businesses and partners to expedite and streamline their processes.

Our Vision

Our vision is to revolutionize ways of life towards greater digital transformation through innovative software solutions.

Our Culture

We Work to Play and Play to Win
We maintain a casual work environment to inspire our people and help them achieve more.

Multisys Technologies Corporation

Job Summary: 
A Security Analyst performs vulnerability assessment and penetration testing and reports directly to Sr. Penetration Tester. The security analyst is responsible for mobile and web application security assessments for all Multisys Technologies Corporation Proprietary products and solutions to identify vulnerabilities and security risks – continues security assessment and schedule scanning. Furthermore, he/she focuses on vulnerability identification, prioritization, and reporting across both on-prem and cloud-based system, infrastructure (Cloud), and network devices that span both Multisys Technologies Enterprise and service provider network.

General

<ul>
	<li>Ensures alignment of all Infrastructure, Servers, and Operating Systems with CIS security benchmarks;</li>
	<li>Identifies code quality for web and mobile applications;</li>
	<li>Translates technical gaps into business risks and provides technical solutions for remediation to operations teams.</li>
	<li>Understands the threat landscape related to risks and effectively communicates it to the team;</li>
	<li>Prepares and presents reports on a daily, weekly, monthly, quarterly, and annual basis as required;</li>
	<li>Participates in human resources and other company activities; and</li>
	<li>Performs other assigned tasks.</li>
</ul>

Vulnerability Assessment

<ul>
	<li>Performs mobile and web application security assessments to identify vulnerabilities and security risks;</li>
	<li>Conducts continuous security assessment and scheduled scanning.</li>
	<li>Manages and schedules on-demand scanning using approved vulnerability management solutions;</li>
	<li>Focuses on vulnerability identification, prioritization, and reporting across on-premises and cloud-based systems, infrastructure, and network devices within the organization and service provider network;</li>
	<li>Stays updated on intelligence reports regarding newly discovered vulnerabilities and tests the organization's environment for potential impact; and</li>
	<li>Ensures timely updates on the status of VAPT activities and automated scanning.</li>
</ul>

Penetration Testing

<ul>
	<li>Conducts attack simulations on mobile and web applications owned and managed by Multisys Technologies Corporation;</li>
	<li>Performs business logic testing on critical and transactional software, mobile, and web applications; and</li>
	<li>Validates findings from third-party service providers and responsible disclosures.</li>
</ul>

Security Analyst

<ul>
	<li>Taking phone calls from customers.</li>
	<li>Provide customers with product and service information</li>
	<li>Enter new customer information into system</li>
	<li>Update existing customer information</li>
</ul>

Customer Solution Provider | International Airline Account | Ortigas

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li>Development, implementation and maintenance of Security Programs, Policies and Procedures</li>
	<li>Supports in the development of applicable globally-accepted standards, guidelines and procedures to achieve compliance to security policies and programs</li>
	<li>Contributes in the formulation and enhancement of the corporate Information Security Policy</li>
	<li>Implements and maintains established information security management program of the company</li>
	<li>Maintains reliability and integrity of the IT infrastructure by developing, implementing and exercising:</li>
	<li>Comprehensive Business Continuity Plan (including documentation of detailed procedures) to help the organization achieve recovery capabilities at an alternate site (Disaster Recovery Center)</li>
	<li>Incident Management Process (including documentation of detailed procedures) how to handle security incidents</li>
	<li>Other security programs in pursuit of new regulatory or legal compliance as authorized and approved by the Management</li>
	<li>Development, implementation and maintenance of IT Risk Management Process for IT Infrastructure</li>
	<li>Assists owners/custodians identify, evaluate, assess and secure their information assets</li>
	<li>Assists in determining the security posture of IT systems, applicability and effectiveness of implemented controls</li>
	<li>Generates and submits compliance and security assessment findings, recommendations and reports to the department manager</li>
	<li>Research and development of applicable controls from emerging security trends and technologies</li>
	<li>Selects, evaluates, recommends security controls</li>
	<li>Monitors and generates reports of the security program implementation, business continuity and recovery testing and activities during security assessments</li>
	<li>Development, implementation and maintenance of Procedural and Technical Security Controls</li>
	<li>Implements recommended security controls resulting from the risk assessment</li>
	<li>Monitors and generates reports of system status, performance and security events of implemented security controls</li>
	<li>Resolves issues arising from problems encountered on implemented security controls and/or escalates to third-party technical support</li>
	<li>Monitors and handles security incidents in accordance to established Incident Management Procedure which may involve coordination with other departments and external parties</li>
	<li>Maintains technical security controls managed by the department by conducting regular maintenance activities not limited to backup of systems</li>
	<li>Develops and maintains processes, procedural documents and up-to-date inventory of deployed and implemented security controls</li>
	<li>Observes and facilitates change management process for equipment, facilities, hardware and software utilized in the IT infrastructure</li>
	<li>Extended Delivery of Security Services (Security Education/Awareness Program, Consultancy and others)</li>
	<li>Supports in the development and conduct of approved information security awareness program to all employees and third-party personnel engaged with the company</li>
	<li>Assists in providing technical consulting services in accordance with approved standards to other departments on matters related to information security</li>
	<li>Assists the department in coordination with the Legal Division to achieve regulatory and legal compliance</li>
	<li>Works with internal and external/third-party auditors and consultants</li>
	<li>Coordinates with other Technical teams so that reliable and secure services are provided to internal and external clients</li>
	<li>Supervises the activities of third-party personnel/consultant whenever they are working on-site</li>
	<li>Regularly attends conferences, professional association meetings and technology seminars to remain well-informed with the latest information security technological developments.</li>
	<li>Performs other job-related tasks and projects that may be assigned by his/her superiors from time to time.</li>
</ul>

Information Security Officer

The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. 
The time has come to explore the possibilities in ICT and beyond.

Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.

Trends Group, Inc.

I. Purpose 

Support and manage audit projects and initiatives of MICTS and continuously develop and enhance Information Security knowledge and skills through the participation of upskilling activities and trainings appropriate to the position.

II. Duties and Responsibilities

<ul>
	<li>Support the audit team’s projects and initiatives and contribute to the attainment of set goals and established key metrics by helping team members in fulfilling tasks assigned.</li>
	<li>Develop one’s information security knowledge and build information security credentials by gaining the prescribed certifications. Immerse in groupinitiated activities that promotes soft skills development required for the role.</li>
	<li>Manage internal subprojects and/or external subprojects appropriately delegated by Lead.</li>
	<li>Provide recommendations for possible improvements and upgrades.</li>
	<li>Review or conduct audits of information technology (IT) programs and projects.</li>
	<li>Prepare audit reports that identify technical and procedural findings and provide recommended remediation strategies/solutions.</li>
</ul>

III. Working Conditions 

<ul>
	<li>No shifting schedule</li>
	<li>Main office is in Makati City, job may require you to travel to client’s offices for onsite activities.</li>
</ul>

Information Security Auditor

Who we are
AboitizPower is a major Philippine energy provider focused on building a balanced fleet of generation capacities. We also manage the second and third largest electric power distribution networks across the country, providing Filipinos energy they need to prosper.

What we do
We provide reliable and affordable electricity through responsible operations and investments while supporting the country's energy transition goals.

Our impact
We are proud to be among the Philippines' leading providers of energy and aim to continue paving the way toward a brighter, more sustainable future for everyone.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process.  AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are: 
1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower




AboitizPower

Supports the Head of Security GRC in identifying, assessing, and mitigating cybersecurity risks. This includes conducting periodic risk assessments, quantifying cyber risks, and ensuring that risk management efforts align with the organization's business objectives.

Security Governance

<ul>
	<li>Develops and updates the organization's cyber risk strategy aligned with business objectives</li>
	<li>Assists in updating and maintaining the Security Service Catalog relevant to risk management services.</li>
	<li>Supports the planning and execution of Security Awareness, Education and Training exercises.</li>
	<li>Maintains and drives periodic updates of the Risk Register across all teams</li>
	<li>Creates and reports on risk metrics and key performance indicators to the Head of Security GRC.</li>
</ul>

Security Risk

<ul>
	<li>Acts as the main point of contact for Cyber Risk Quantification, providing actionable insights for decision-makers.</li>
	<li>Conducts periodic Cyber Risk Assessments, ensuring timely completion.</li>
	<li>Develops and oversees the implementation of risk treatment plans for acceptable risk reduction based on assessment outcomes</li>
	<li>Security Compliance</li>
	<li>Creates, updates, and ensures compliance with the Cyber Security Risk Framework.</li>
	<li>Conducts targeted risk assessments to evaluate the effectiveness of compliance controls.</li>
	<li>Creates specialized risk dashboards and reports for executive-level consumption.</li>
</ul>

Security Risk Manager

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Under the supervision of the Security Affairs Section Head, the Security Affairs Officer serves as the main resource for all security matters in the assigned area. The position closely works with the unit administrators and authorized representatives in the assigned area to resolve any security-related concerns and ensure that all security policies are properly implemented.

Main Duties and Responsibilities

Campus Security Policies and Protocols

<ul>
	<li>Communicates the CSMO’s operating plans and ensures that they are understood and implemented within the areas of assignment.</li>
	<li>Collaborates with, and provides technical guidance to, relevant unit administrators and authorized representatives, in the areas of assignment to ensure the effective implementation of University security policies and guidelines.
	<ul style="list-style-type: circle;">
		<li>Gathers support and buy-in for action plans to improve security, and proactively monitors progress towards established goals.</li>
		<li>Recommends and cascades action plans aimed at mitigating security risks and strengthening security awareness within assigned areas, in partnership with the assigned units.</li>
	</ul>
	</li>
	<li>Oversees the implementation of security service level agreements for assigned areas, ensuring compliance with established standards and regulations.</li>
</ul>

Security Services

<ul>
	<li>Conducts regular security risk assessments in the assigned areas, based on set guidelines and protocols, and recommends measures to improve security protocols.
	<ul style="list-style-type: circle;">
		<li>Gathers data to determine trends in security risks within the area of assignment, and recommends measures to improve security protocols</li>
		<li>Compiles and prepares detailed summary reports of critical incidents that occurred in assigned areas, including incident response actions and recommendations for improving incident management protocols.</li>
		<li>Manages the processing of security-relates incidents, closely coordinating with the security agency to ensure proper implementation of security measures and investigation of security-related incidents in the area of assignment</li>
	</ul>
	</li>
	<li style="list-style-type: none;">
	<ul style="list-style-type: circle;">
		<li> Processes requests for CCTV review and footage and ensures compliance with the CCTV guidelines.</li>
	</ul>
	</li>
	<li>Oversees lost-and-found systems in the assigned areas.
	<ul style="list-style-type: circle;">
		<li>Coordinates with representatives from assigned areas on receiving, recording, and releasing lost-and-found items.</li>
		<li>Attends to inquiries related to lost and found.</li>
		<li>Monitors and tracks inventory in the lost-and-found, and reconciles found items with returned items.</li>
	</ul>
	</li>
	<li>Oversees the outsourced security operations within the area of assignment, closely coordinating with the security agency.</li>
</ul>

Section Support

<ul>
	<li>Contributes to developing, reviewing, and updating policies related to campus security, leveraging expertise in security best practices and ensuring alignment with industry standards and regulations.</li>
	<li>Recommends and implements standard response procedures for new forms of emergencies.</li>
	<li>Assists in the periodic review and updating of security service level agreements to ensure alignment with changing business needs and security requirements.</li>
	<li>Monitors and evaluates the performance of the security agency in assigned areas of responsibility, providing feedback to the Section Head on areas of improvement and opportunities for enhanced performance.</li>
</ul>

Performs other duties as may be required by the immediate supervisor or any authorized representative.

Security Affairs Officer

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Accenture Philippines

Ready to become part of the dynamic Accenture team? We’re seeking candidates with the right skills and experience for this role. Think you match the profile? Reach out to us, we'd love to hear from you! 

About Accenture 

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

What you’ll do:

<ul>
	<li>Lead the development and implementation of the organizations security architecture</li>
	<li>Manage a team of security architects</li>
	<li>Conduct security assessments and penetration tests</li>
	<li>Develop and implement security policies and procedures</li>
	<li>Stay up-to-date on the latest security threats and trends</li>
	<li>Work with other departments to ensure the security of the organizations systems and data</li>
	<li>Training and mentoring security staff</li>
</ul>

Security Delivery Associate Manager

<ul>
	<li>Manage internal and external audit and consultation projects delegated by the Compliance Consulting Manager or Compliance Service Head and contribute to the attainment of set goals and established key metrics through effective project plan implementation.</li>
	<li>Demonstrate the Compliance Consultant role and subject matter expertise by providing relevant, industry-recognized best practices, standards and regulatory recommendations and advisories for both internal and external communications.</li>
	<li>Enhance information security knowledge and skills through continued learning and participate in credential-building activities to gain the prescribed certifications. Immerse in and facilitate group-initiated activities that promotes soft skills development required for the role.</li>
	<li>Conduct information systems audit/assessment and prepare audit reports that identify technical and procedural findings and provide recommended remediation strategies/solutions.</li>
	<li>Assist top management in developing its respective management system as required by certification standards such as ISO 27001, ISO 22301, ISO 27701, etc.</li>
	<li>Lead the development and control of management documentation such as policies, guidelines, and procedures as necessary.</li>
	<li>Establish and maintain the organization’s Risk Management methodology based on the context of the organization.</li>
	<li>Conduct of the internal audit program as facilitated by the internal audit team. As well as providing assistance to the organization on the preparation for external audit, during the audit, and post-audit activities.</li>
	<li>Maintain and enhance the organization’s management systems programs through the development of awareness initiatives, monitoring of metrics based on objectives.</li>
	<li>Leads in the conduct of quality checks through periodic sampling, random checking for quality of tickets, reports and calls.</li>
	<li>Support performance monitoring of the team through proactive feedback.</li>
</ul>

Auditing and Compliance

Project Management

Information security

Security Compliance Senior Engineer

Core Responsibilities

<ul>
	<li>Accomplish all assigned tasks by the management in a timely and effective manner as deemed necessary for the betterment of the organization.</li>
</ul>

Business Relationship Management

<ul>
	<li>Professionally represent Trends management; enriching client relationships and providing expertise, composure, and competence.</li>
</ul>

Service Operations Management

<ul>
	<li>Review and approve advisories</li>
	<li>Report to immediate head on significant events that happened on the assigned shift and ensuring smooth and orderly transition to the incoming team member.</li>
	<li>Effectively and efficiently conduct turn-over activities during shift turn-over.</li>
	<li>Generate, prepare, and review reports according to service commitments such as daily, weekly, monthly, and quarterly reporting to clients</li>
	<li>Supervise and maintain SOC Service Level Agreement compliance to clients according to service commitments.</li>
	<li>Act as Officer In-charge during the absence of Team Lead</li>
</ul>

Service Operations Management - Event &amp; Monitoring Management

<ul>
	<li>Assist and guide SOC Analysts in the monitoring of security events for proper categorization and prioritization.</li>
	<li>Assist and guide SOC Analysts in the creation and updating of tickets.</li>
	<li>Provide assistance and appropriate actions in remediation of critical information security incidents.</li>
</ul>

Service Operations Management - Incident Management

<ul>
	<li>Perform initial triaging of Incidents for P1 and P2 incidents before escalating to Incident Response Group</li>
	<li>Escalate to Incident Response L3 / Manager for P1 and P2 incidents.</li>
	<li>For non P1 and non P2 incidents
	<ul>
		<li>Manage Incidents</li>
		<li>Manage escalation</li>
		<li>Communicate with Trends SOC Analysts/Incident Responders/Specialist and provide/communicate update to Client and Trends internal resources (SDM, SOC Manager, Service Operations Head, MICTS Head)</li>
	</ul>
	</li>
</ul>

Organizational Development - Team Management

<ul>
	<li>Supervise the operations and ensure it is in accordance with the support and operation policies, protocols and procedures.</li>
	<li>Train and coach new member going on board, specifically on policies and process</li>
	<li>Responsible for providing task assignments for resource within his team</li>
	<li>Conduct performance review of his team members during absence of Team Lead</li>
	<li>Monitor team members training accomplishment and technical improvement progress.</li>
</ul>

Change Management

<ul>
	<li>Supervise the implementation of changes.</li>
</ul>

Information Management

<ul>
	<li>Promote and contribute to Service Operations' information and knowledge repository. </li>
</ul>

Performance Management and Coaching

Network Security

Attention to Detail

Windows Server

Linux

Cisco Networking (CCNA)

Security Operations Senior Engineer

Accenture in the Philippines is currently looking for talented individuals for our Legal Cyber Security Specialist - Bar Passer. 

About Us: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

About the Role: As a Legal Cyber Security Specialist - Bar Passer, you will perform the following (but not limited to) duties and responsibilities:  

<ul>
	<li>Support the Legal Cyber Review Team with contractual and statutory assessment of the cyber/ security incidents for Accenture and for Accenture clients’ globally.</li>
	<li>Require analysis and solving of moderately complex problems. May create new solutions, leveraging and, where needed, adapting existing methods and procedures.</li>
	<li>Ensure the required remedial and/ or mitigation actions were taken and recommend appropriate remedial and/ or mitigation actions if not.</li>
	<li>Be involved with the Legal Cyber Review team’s process improvements initiatives and handle the complex matters for the team.</li>
	<li>Understand relevant company policies and exercises reasonable judgment to apply company policy and procedure in risk mitigation and timely escalates to line manager with issues.</li>
</ul>

Legal Cyber Security Specialist

Supports the Head of GRC in ensuring the alignment of vendor engagements with our security requirements, budget constraints, and operational needs by meticulously analyzing, comparing, and managing the onboarding of security vendors and products.

Working with procurement and other stakeholders, such as the legal for the smooth onboarding of a vendor

Monitor and track the invoices and charges to the vendor to ensure this is aligned to the agreement and budget

Allocate and track budget usage for the various business units of AP.

Work on the internal/external communications of the various AP CIS teams.

Work on various security related tasks assigned to him

Security Vendor Management Associate

Ready to become part of the dynamic Accenture team? We’re seeking candidates with the right skills and experience for this role. Think you match the profile? Reach out to us, we'd love to hear from you! 

About Accenture 

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

What you’ll do:

<ul>
	<li>Monitor the infrastructure for any suspicious or anomalous behavior</li>
	<li>Exercise cross-functional incident response plans in the event of a security incident</li>
	<li>May require on-call rotation responsibilities</li>
	<li>Ensure adherence to industry-standard security practices for managing and securing Cyber Defense infrastructure</li>
	<li>Conduct risk-based assessments of Cyber Defense infrastructure and practices to ensure compliance with security standards</li>
	<li>Develop custom Splunk correlation and heuristic content to identify Cyber Defense specific anomalies and security issues</li>
	<li>Conduct risk-based assessments of Cyber Defense infrastructure and practices</li>
	<li>Facilitate compliance with security standards through the implementation of appropriate measures </li>
</ul>

Cloud Security Resilience Associate Manager

I. Job Description 

The Information Security Manager is an experienced and highly skilled individual who will lead Corporate IT’s information security initiatives and ensure compliance with industry standards and regulations. Will be responsible for establishing and maintaining information security policies, implementing security controls, conducting risk assessments, and building a strong security culture.

II. Duties and Responsibilities 

<ul>
	<li>Develop, implement, and maintain an information security management framework, including policies, procedures, and controls to protect the confidentiality, integrity, and availability of information assets.</li>
	<li>Lead team of security administrations to design, implement and enforce security controls for all aspects of the TGI infrastructure</li>
	<li>Lead team of process improvement analysis to maintain and identify continual improvements to relevant policies and processes under Corporate IT</li>
	<li>Ensure compliance with relevant industry standards (ISO 27001, CIS CSC and others), regulations (Data Privacy Act), and best practices related to information security.</li>
	<li>Conduct regular risk assessments and vulnerability assessments to identify and prioritize potential security threats and vulnerabilities, and develop mitigation strategies.</li>
	<li>Collaborate with cross-functional teams to design and implement security controls and measures to mitigate identified risks and vulnerabilities.</li>
	<li>Oversee the implementation and management of security technologies, such as firewalls, intrusion detection systems, encryption solutions, and endpoint protection tools.</li>
	<li>Monitor and analyze security incidents and events, conducting investigations as necessary, and implementing incident response plans.</li>
	<li>Provide guidance and support to IT teams and employees on information security practices, policies, and awareness training.</li>
	<li>Stay updated with emerging threats and security trends, and assess their potential impact on the organization's information security posture.</li>
	<li>Lead the development and execution of security awareness and training programs to promote a culture of security consciousness among employees.</li>
	<li>Coordinate and participate in internal and external audits related to information security and compliance, ensuring timely remediation of identified issues.</li>
	<li>Collaborate with third-party vendors and partners to ensure their compliance with information security requirements and contractual obligations.</li>
</ul>

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