The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities:

The Ateneo de Manila Grade School Teacher is the primary formator in the classroom. As a model of the Jesuit principle of cura personalis alumnorum (personal care and concern for the student), he/she is greatly responsible for the development and holistic formation of the students.

Following the principle of special parental authority, an equally important task of the Grade School teacher aside from teaching is to attend to the welfare of students.

The Grade School teacher is based in a grade level and is a member of a subject area task force. As a faculty member, the teacher is expected to be involved in the academic and social life of the school community. He/she also involves him/herself in professional learning communities, participates in school committees, and attends official school functions and outreach programs such as Bigay Puso and Brigada Eskwela.

Main Duties and Responsibilities:

I. Regular Duties

<ul>
	<li>Writes individual lesson plans, participates in articulation and collaboration sessions</li>
	<li>Teaches the subject assigned to him/her, with emphasis on student-centered activities</li>
	<li>Prepares instructional materials such as visual aids, Learning Activity Sheets (LAS), Information Sheets (IS), and Evaluation Sheets (ES)</li>
	<li>Gives seatwork, homework, and quizzes regularly.</li>
	<li>Notifies parents of each student’s performance and confers with parents during regular parent-teacher conferences, or upon the request of either party</li>
	<li>Attends grade level meetings; participates in and evaluates grade-level activities</li>
	<li>Attends task force meetings; participates in and evaluates task forces projects</li>
	<li>Attends and actively participates in Faculty general assemblies and other committees assigned to him/her</li>
	<li>Takes responsibility for the care of instructional materials, school equipment, and facilities.</li>
</ul>

II. Prefecting and Proctoring Duties

<ul>
	<li>Monitors the students at specific locations during Quiet Time, Mind-Setting Time, recess, and lunch on assigned days</li>
	<li>Monitors the class when assigned as table prefect in the cafeteria (for Grades 3-6 Teachers)</li>
	<li>Monitors the students during the Sportsfests and Intramurals</li>
	<li>Proctors a class during quarterly examinations</li>
	<li>Proctors a class during dismissal (for Grades 1-4)</li>
</ul>

III. Advising and Counseling Duties

<ul>
	<li>Gives counsel and direction to individual members of his/her class and makes referrals to the Child Development Center when appropriate</li>
	<li>Handles disciplinary cases of his/her students; and refers serious cases to the GLC</li>
	<li>Follows up on referrals with the class teacher/adviser and/or the Child Development Center</li>
	<li>Gives group guidance to his/her class during ST-Ar period and Quiet Time and coordinates with the Guidance Counselor (for CT/CA only)</li>
</ul>

IV. Student Recording and Reporting Duties

<ul>
	<li>Checks the students’ attendance and punctuality</li>
	<li>Corrects seatwork, homework, quizzes, and quarterly examinations</li>
	<li>Scores, records, encodes, and validates student marks in grading sheets</li>
	<li>Recommends to the GLC stars and bars for Grades 3-4 and merits and demerits for Grades 5-6</li>
	<li>Submits records of student attendance and deportment and other reports to the GLC</li>
	<li>Submits reports on students’ honors and awards to the GLC.</li>
	<li>Ensures the confidentiality and integrity of official school records pertaining to the students (e.g. report cards, exams, guidance test results)</li>
</ul>

Grade School Teacher

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Norde International Distributors is Making Digital Happen.
 
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The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
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VISION
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Norde International Distributors (QL Development, Inc.)

Job Description 

<ul>
	<li>Master and implement the lesson plan and activities provided by the school</li>
	<li>Conduct effectively daily classes</li>
	<li>Develop and implement supplemental activities that promote the cognitive, social and emotional development of children</li>
	<li>Create a warm, welcoming and inclusive classroom environment that fosters a love of learning and promotes positive interactions among children</li>
	<li>Observe and assess the progress of each child and communicate as needed with parents regarding their child’s development</li>
	<li>Work collaboratively with other teachers and staff to plan and implement special events</li>
	<li>Maintain a clean, organized, and safe classroom environment, and ensure that all materials and equipment are in good working condition</li>
	<li>Attend meetings, PTCs, and participate in trainings and other professional and personal development opportunities</li>
	<li>Adhere to all school policies, health and safety regulations</li>
</ul>

Preschool Teacher

Summary of Work Activities and Responsibilities:

The subject teacher is primarily a formator who guides the students in their search for truth and knowledge. He/she is responsible for the effective delivery of the instructional program.

Main Duties and Responsibilities:

<ul>
	<li>Prepares lesson plans using the prescribed format and submits these to the Subject Area Coordinator on the scheduled day of the week</li>
	<li>Delivers the daily lessons to the assigned classes according to the prepared lesson plans but with enough flexibility for adjustments whenever appropriate</li>
	<li>Evaluates student progress and achievement regularly through quizzes, long tests, exams and other forms of evaluation prepared according to the prescribed design and the subject area guideline</li>
	<li>Gives the students regular feedback on their performance by returning tests, exams and projects within a reasonable amount of time</li>
	<li>Keeps a record of student progress</li>
	<li>Initiates conferences with students and parents as needed and makes himself available for student consultation and parent-teacher conferences as needed</li>
	<li>Attends year level and subject area meetings and activities, convocations, general faculty meetings, masses, faculty retreats, community spiritual hour and serves in committee work whenever necessary</li>
	<li>Serves as exam proctor during the periodical exams</li>
	<li>Substitutes for absent teachers when assigned by the Subject Area Coordinator</li>
	<li>Implements set routines and procedures for effective classroom management</li>
	<li>Performs any other such duties as may be required by the position in accordance with the instruction and guidelines of the APAA</li>
</ul>

Junior High School Teacher

Reedley International School is a private, co-educational, non-sectarian International School that offers program levels from Kindergarten to Grade 12. Accredited by the Western Association of Schools and Colleges (WASC), Reedley provides quality, college-preparatory education for local and international students permanently or temporarily residing in Metro Manila.
Driven by various curricular and co-curricular activities, a passionate group of personnel and about 700 students from various nations, Reedley has grown to be a reputable institution known for its kind and nurturing culture. The school has a dynamic, stimulating, and collaborative working environment, with excellent opportunities for professional development. 
Changing lives is at the core of what we do in Reedley as we believe in what matters most -- academic excellence and happy students. If you are an educator that passionately takes on the holistic formation of learners, then we invite you to join us on this exciting journey to greatness!

Reedley International School

Takes on the role of Teacher who ensures that student learning happens with competent lesson preparation, instruction, and assessment. Plans for and execute the curriculum. Successful teacher hires are expected to:

<ul>
	<li>Work collaboratively in a cross-cultural school environment.</li>
	<li>Use differentiation in assessment and teaching for student success.</li>
	<li>Develop personal and professional growth.</li>
	<li>Contribute to a warm, nurturing and big-hearted school culture.</li>
</ul>

Classroom Management

Learning Strategies

Learning Management System LMS

Presentation Skills

Record Keeping

Interpersonal Skills

Problem Solving

Primary or Secondary School Teachers

Senior High School Teacher

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<ul>
	<li>Identifying and assessing a customer’s needs to ensure they are satisfied</li>
	<li>Recommend products or services to customers based on their needs and preferences</li>
	<li>Resolve product or service problems by clarifying the customer's complaints and giving step by step instructions for basic issues</li>
	<li>Process request for account activation, upgrade, renewal of subscription, sending and clarifying of details in the billing statements</li>
</ul>

Customer Service Representatives CSR | Telco Account | Cagayan de Oro

<ul>
	<li>Checking and confirming order status on pick-up and deliveries</li>
	<li>Analyze freight bills for customer specific required information</li>
	<li>Track and log parcel information in the system</li>
	<li>Coordinate &amp; expedite requests, time-specific pickups and deliveries and other special requests</li>
</ul>

Logistics Customer Support Specialists | Fort BGC

For Direct Hiring 

3,000 Gift Reward to All Hires

<ul>
	<li>This position acts as the first point of contact for all customer concerns and must exhibit eagerness to assist and resolve customer issues at all times.</li>
	<li>Handle inbound calls concerning subscription plans, promos, activation, reconnection, upgrades and billing inquiries.</li>
	<li>Resolve customers’ issues via phone in a professional and timely manner.</li>
	<li>Stay positive and give customer reassurance that their concerns are your primary concern.</li>
</ul>

Salary Package 

<ul>
	<li>Fixed monthly salary and allowances P21,000 plus Incentives and night differential pay</li>
	<li>HMO benefits</li>
</ul>

Customer Service Representatives | Retail account | North Avenue QC

<ul>
	<li>Obtain client information by:
	<ul>
		<li>Answering telephone calls.</li>
		<li>Interviewing clients.</li>
		<li>Verifying information.</li>
	</ul>
	</li>
	<li>Determine eligibility by comparing client information to requirements.</li>
	<li>Establish policies by:
	<ul>
		<li>Entering client information.</li>
		<li>Confirming pricing.</li>
	</ul>
	</li>
	<li>Inform clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
	<li>Maintain communication equipment by reporting problems.</li>
	<li>Maintain and improve quality results by:
	<ul>
		<li>Adhering to standards and guidelines.</li>
		<li>Recommending improved procedures.</li>
	</ul>
	</li>
	<li>Update job knowledge by:
	<ul>
		<li>Studying new product descriptions.</li>
		<li>Participating in educational opportunities.</li>
	</ul>
	</li>
	<li>Accomplish sales and organization mission by completing related results as needed.</li>
</ul>

Customer Service

Airline Booking Associate

<ul>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Follow communication “scripts” when handling different topics.</li>
	<li>Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.</li>
	<li>Seize opportunities to upsell products when they arise.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Frequently attend educational seminars to improve knowledge and performance level.</li>
	<li>Meet personal/team qualitative and quantitative targets.</li>
</ul>

Chat Support

Communication Skills

Airline Ticketing Associate

The purpose of this role is to provide a high level of customer service by acting as a liaison between consumers and the business, ensuring that all customers receive outstanding service. The Customer Support - Singapore Telco is in-charge of addressing issues, complaints, and inquiries and resolves it in a timely manner. Customer concerns may involve but is not limited to telephone service, wireless mobile, broadband internet connectivity, billing issues and queries regarding telecommunication products and services.

Responsibilities:

<ul>
	<li>Manage customer service, provisioning, and support activities, recognizing that these are closely connected with the day-to-day customer experience</li>
	<li>Provide exceptional customer service in every customer interaction (voice, chat, social media, and email) with the ultimate aim of providing first call resolution.</li>
	<li>Identify ongoing service issues and recommend solutions to the Head of Service</li>
	<li>Maintain an awareness of customer needs and potential service issues through regular telephone contact, including escalated calls</li>
	<li>Support the team in the identification of and action on potential selling opportunities to generate revenue, whilst providing suitable solutions to customers’ requirements.</li>
	<li>Ensure active promotion of products and services based on customer needs and the product options available</li>
	<li>Provide well-rounded, prompt, high-quality, and professional client service at all times</li>
	<li>Perform call-backs to key customers to ensure that they are happy with the telephone, wireless and/or broadband service and product received and investigate any arising sales/support opportunities as needed</li>
	<li>Examine work orders and identify and allocate necessary parts and equipment; track and inventory existing parts, deliveries, documentation, and orders</li>
	<li>Perform data entry to record supplies, jobs, and time spent</li>
	<li>Work with technical personnel as necessary to ensure trouble tickets are addressed quickly</li>
	<li>Deal with all calls and inquiries politely, courteously, professionally and assertively</li>
	<li>Handle and resolve customer complaints within the procedures and guidelines provided</li>
	<li>Action Customer Service inquiries/escalations as requested by various business team customers</li>
	<li>Liaise with vendors and/or third Party vendors when appropriate to ensure seamless service delivery</li>
</ul>

Customer Support | Singapore Telco | Mandaluyong

<ul>
	<li>Answers inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolves problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfills requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sells additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Maintains call center database by entering information.</li>
	<li>Keeps equipment operational by following established procedures and reporting malfunctions.</li>
	<li>Updates job knowledge by participating in educational opportunities.</li>
	<li>Enhances organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Customer Service Representative | International Account

<ul>
	<li>Answers inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolves problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfills requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sells additional services by:
	<ul>
		<li>Recognizing opportunities to up-sell accounts.</li>
		<li>Explaining new features.</li>
	</ul>
	</li>
	<li>Maintains call center database by entering information.</li>
	<li>Keeps equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Updates job knowledge by participating in educational opportunities.</li>
	<li>Enhances organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Customer Service Executive

<ul>
	<li>Responds to escalated calls in a professional manner to provide satisfactory solutions</li>
	<li>Conducts outbound calls to remind customers of their bill settlement and outstanding balances</li>
	<li>Offer product and service packages to customers to increase service coverage</li>
</ul>

Customer Service Representatives | Quezon City

<ul>
	<li>Taking phone calls from customers.</li>
	<li>Provide customers with product and service information</li>
	<li>Enter new customer information into system</li>
	<li>Update existing customer information</li>
</ul>

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