Multisys Technologies Corporation is considered one of the leading software solutions company in the Philippines that provides a wide range of cost-effective, full-scale software services, system platforms, and integrations being used by thousands of companies and organizations.


Empowering Your Business

A leading software company in the Philippines, Multisys has been steadfast in seeking greater digital transformation for the country, through systems design, development (programming), and deployment (implementation).

Who We Are

We are a software solutions company backed by a team of full-stack developers and elite programmers.


What We Do

Multisys empowers businesses and is a partner to everyone. The wide breadth of copyrighted platforms and solutions that we openly offer underscores our relentless commitment to helping private companies operate more efficiently and grow, as well as to assist government agencies for faster and more effective delivery of services to the public.

How We Help

We put our heart and core on system automation and integration services that expedite various processes and transactions—ultimately helping reinforce the ease of doing business across the Philippines archipelago.


Corporate Principle

We pursue and bring solutions beyond software development to create impactful advancement to empower businesses.

Our Mission

Our mission is to build a sustainable and future-ready society by providing smart solutions to empower businesses and partners to expedite and streamline their processes.

Our Vision

Our vision is to revolutionize ways of life towards greater digital transformation through innovative software solutions.

Our Culture

We Work to Play and Play to Win
We maintain a casual work environment to inspire our people and help them achieve more.

Multisys Technologies Corporation

Job Summary: 
A Product Manager is responsible for overseeing and managing the entire product lifecycle, from product planning, execution, to end-of-life of the product. S/he is also gathers and converts customer’s requirements into product requirements by working effectively with cross functional teams to ensure that the product supports the company’s overall strategy, goals, and that customer satisfaction is met.

 
Essential Duties and Responsibilities: 
General

<ul>
	<li>Assesses market demand by gathering customer requirements;</li>
	<li>Develops product and marketing strategies by analyzing and monitoring competitor’s activities;</li>
	<li>Creates product roadmap and defining product vision;</li>
	<li>Communicates with all stakeholders and meeting with clients;</li>
	<li>Builds customer awareness;</li>
	<li>Defines pricing strategy;</li>
	<li>Ensures customer satisfaction;</li>
	<li>Prepares and submits daily, weekly, monthly, and annual reports, as required by the Immediate Superior;</li>
	<li>Assists and participates in the company activities; and</li>
	<li>Performs other related tasks that may be assigned.</li>
</ul>

Execution

<ul>
	<li>Leads the build of new products for our customers by coordinating with designers, developers, and our internal team;</li>
	<li>Oversees the product creation processes from helping to determine what functionalities to create, coordinating with developers, and staging new version for distribution;</li>
	<li>Gathers customer feedbacks and suggestions to further improve the product;</li>
	<li>Analyzes product performance and suggests refinements to existing products;</li>
	<li>Chooses and analyzing the most effective release timing; and</li>
	<li>Supports in product demo by providing product information.</li>
</ul>

End-of-Life

<ul>
	<li>Understands the reason for decline of product;</li>
	<li>Discusses the issue with stakeholders;</li>
	<li>Fosters a good rapport with existing customers to preserve good relationship with them by being transparent;</li>
	<li>Provides transition for remaining customers when it’s time to disengage; and</li>
	<li>Assists in exporting or transferring customer data, issuing refunds, finding new vendors and solutions.</li>
</ul>

Product Management Head

facebook.com/ImpactTrainingConsultancy

IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.

IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

IMPACT - Training / Marketing / Consulting

The Account Management Executive communicates with food and store owners or partners to understand their needs to resolve complaints and prevent additional issues by proposing and implementing process improvements.

• Build strong and lasting relationships with customer/partners based on trust and respect. 
• Liaise with internal departments to facilitate partner’s fulfillment and grow partners’ business and revenue through offering marketing promos and expansion. 
• Identify and understand partners’ business needs to be able to customize product offerings. 
• Expand partner merchants’ business by offering other products and services to further create partnership value. 
• Keep accurate and updated records of account related information. 
• Maintain updated knowledge of company products and services.

Account Management Executive

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Performs Utilization Management (UM) reviews in accordance with U.S. State/Federal and other mandated regulations.</li>
	<li>Maintains compliance with regulatory changes affecting UM.</li>
	<li>Reviews UM requests for services against established clinical review criteria, referring cases not meeting criteria to a physician reviewer or prescribed escalation protocol.</li>
	<li>Releases UM determinations to claim stakeholders following client-established protocols.</li>
	<li>Maintains all required UM review documentation in the UM software in a timely manner.</li>
	<li>Serves as first level contact for customer concerns pertaining to UM reviews.</li>
</ul>

USRN Utilization Management Nurses Temporary Work from Home

HelixPay provides ticketing solutions and event & venue management technology in the Philippines. Our clients create products and experiences that people love; we build technology that makes it easy to earn revenue and enable a seamless experience for their customers.

We are a smart, fun, and high-energy team of 25 people building a pioneering new business in the Philippines. We are looking for a Legal Officer to ensure that our operations and business dealings align with all pertinent legal and internal guidelines. While years of experience would be ideal, we're equally excited about finding someone eager to dive into a more entrepreneurial environment, as opposed to a strictly corporate setting.


 HelixPay

Client Support Associate will work closely with the HelixPay Sales &amp; Account Management teams to ensure that HelixPay clients enjoy an excellent experience while using our ticketing technology through answering client questions and solving any client issues. Associates shall also track and summarize common questions and concerns of clients and collaborate with our product development team to continually enhance our technology. Associates will become experts on the leading event technology in the Philippines and will get to work with many of the leading event organizers in the country.

<ul>
	<li>Responsible for Client management assisting with client's questions and concerns and solving basic operations issues.</li>
	<li>Track and summarize common questions and concerns.</li>
	<li>Work closely with the Operations Team.</li>
	<li>Communicate with users primarily via SMS, Messenger, and phone call.</li>
	<li>End to end processing of partner concern.</li>
	<li>Providing excellent client experience.</li>
	<li>Update tracker of client's concern daily.</li>
</ul>

Client Service Associate

<ul>
	<li>Provide documentation coverage for assigned healthcare providers, which involves listening to audio records of patient clinic visits.</li>
	<li>Summarize medical facts, findings and prescribed treatment plan into a professional clinical report/provider note format.</li>
	<li>Review clinical reports and data summaries such as history of present illness, physical exam, results, assessment, and plan for accuracy, completeness and in adherence to guidelines</li>
	<li>Accept and apply client provider feedback to improve documentation.</li>
	<li>Meet on-going training and education requirements, productivity, and quality metrics. 
	 </li>
</ul>

Health Management Analysts | Hybrid Work Arrangement

<ul>
	<li>Taking phone calls from customers.</li>
	<li>Provide customers with product and service information</li>
	<li>Enter new customer information into system</li>
	<li>Update existing customer information</li>
</ul>

Airline Reservations Officers | Makati

<ul>
	<li>Identify and assess customers’ needs to achieve satisfaction.</li>
	<li>Provide accurate, valid, and complete account, product, and service information by using the right methods or tools.</li>
	<li>Resolve product or service problems by clarifying customers' complaints.</li>
	<li>Determine the cause of the problem.</li>
	<li>Select and explain the best solution to solve the problem.</li>
	<li>Expedite correction or adjustment.</li>
	<li>Follow up to ensure resolution.</li>
	<li>Handle complaints, provide appropriate solutions, and alternatives within the time limits.</li>
	<li>Follow up to ensure resolution and attainment of complaints resolution targets.</li>
	<li>Manage large amounts of incoming calls.</li>
	<li>Keep records of customer interactions, process customer accounts, and file documents.</li>
	<li>Follow communication procedures, guidelines, and policies.</li>
</ul>

Customer Service Representative | CSR | Taguig

<ul>
	<li>Perform a variety of concurrent review of patient’s clinical information and retrospective utilization management reviews for efficiency</li>
	<li>Evaluates the patient’s situation against the hospital policies, insurance company’s standards and the cost of involved treatments</li>
	<li>Coordinates and communicates with providers, members, or other parties to facilitate optimal care and treatment</li>
</ul>

Compensation Package:

<ul>
	<li>Monthly salary and allowances P42,000 to P65,000</li>
	<li>Performance Incentives and bonuses</li>
	<li>Holiday pay</li>
	<li>Sick leave and vacation leave credits</li>
	<li>HMO Benefit</li>
</ul>

USRN Analysts | Dayshift | Cubao and Fort BGC

Recruitment

<ul>
	<li>Meet or Exceed Targets Set</li>
	<li>Will handle entry-level bulk-hiring requirements of Customer Service professionals</li>
	<li>Identify, source and recruit Customer Service Professionals for the job requirements of our partner BPO / Call Center clients</li>
	<li>Conducts Initial &amp; Final Screening of candidates for Call Center Agent positions via Group or Individual Interviews</li>
	<li>Conducts ACES and Client approved tests to qualified candidates for Client Endorsements</li>
	<li>Conducts and Provides Coaching to All Endorsed Candidates to ensure that candidate has proper understanding of the Role they are profiled for</li>
	<li>Takes ownership over Endorsed Candidates (Endorsement Stage to Completing 3 months of Employment)</li>
	<li>Attends to pertinent related activities and administrative tasks</li>
</ul>

Recruiter | Dayshift | Ortigas

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

Join our dynamic team as a Part-Time Instructor and experience the flexibility of working remotely from the comfort of your own home. Share you industry expertise and passion directly with our students for only 4 hours every Saturday, for a duration of 3 to 6 months, depending on the course. 
 
As a Specialist Instructor, you'll play an important role behind our students' success in their career as you engage with them and share your extensive knowledge and real-world experiences in a virtual classroom. Your impact doesn't stop there, as you are given the opportunity to collaborate closely with our Specialist Team in shaping our course curriculum and ensuring it remains innovative and relevant in today's time. 
 
Inspire and empower the next generation by being part of our team! 
 
Responsibilities

<ul>
	<li>Curriculum and Instruction Development

	<ul>
		<li>Conduct classroom instruction and lesson planning aligned with the existing syllabus.</li>
		<li>Collaborate with the Specialist Team to develop the curriculum, instructional methods, and class operations.</li>
		<li>Demonstrate mastery of the content and teaching skills of the subject being taught.</li>
	</ul>
	</li>
	<li>Student Assessment
	<ul>
		<li>Determine the individual training needs of Specialist Class students, and Corporate Training students, when applicable.</li>
		<li>Provide learning materials, supplementary resources, and activities to facilitate student learning.</li>
		<li>Guide and coach students' learning development by giving meaningful and prompt constructive feedback.</li>
		<li>Administer oral, written, or performance tests to assess students' progress.</li>
		<li>Assist students in building a compelling final project demonstrating their learning capacity.</li>
	</ul>
	</li>
	<li>Classroom Management
	<ul>
		<li>Supervise and monitor students' use of necessary tools and software.</li>
		<li>Implement classroom management techniques to promote critical thinking skills, strong work attitudes, and positive life values.</li>
		<li>Innovate methods to enhance classroom management based on student feedback.</li>
	</ul>
	</li>
	<li>Administrative Tasks
	<ul>
		<li>Prepare and maintain student-related reports and records, including attendance rolls, grades, and training activity details when applicable.</li>
	</ul>
	</li>
</ul>

Game Development Instructor

To ensure we continue to fulfill our role as a provider of vital services to customers, we are still hiring and continue to recruit top talent to Wells Fargo. However, we have adjusted our hiring practices due to the COVID-19 situation and the related social distancing guidelines. As a result, throughout your application process, you may be asked to connect with us virtually. We encourage you to check our job postings regularly for updates and additions.

About Wells Fargo

Wells Fargo & Company (NYSE WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Wells Fargo Enterprise Global Services (EGS) 
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Wells Fargo has a long legacy with deep-rooted values that we live by every day. We work hard to attract exceptional talent to the business and we hope that the following information demonstrates why Wells Fargo truly offers a “welcome difference.”

Wells Fargo offers an inclusive environment where every team member knows and feels that they are valued, no matter their role. We refer to our employees as ‘team members’ because our people are resources to be invested in and because teamwork is essential to our success.
Collaboration is at the heart of our culture with everyone taking a proactive approach. Wells Fargo team members enjoy working together — across lines of business and geographies.

A welcome difference
“Welcome” is the basis of who Wells Fargo is as an international employer. We welcome team members into an inclusive environment that encourages amazing work. We find it important to let our team know that they are valued, no matter their role. As an employer we live by three important pillars;

Everyone matters. At Wells Fargo, our inclusive culture results in an atmosphere of respect and encouragement that has team members feeling great about coming into work every day. We value the viewpoints of our team members and encourage them to be their best.

I succeed when we all succeed. When collaboration is the expectation, everyone takes a proactive approach — pitching in to ensure all team members reach their goals. At Wells Fargo, our team genuinely enjoys working together.

Our progress, your development. Success is always in sight at Wells Fargo as our opportunity-rich international business, supportive managers, and engaged colleagues provide the environment for you to develop professionally and personally. We support your development and encourage you to advance your career. Additionally, our company’s global presence will allow team members to knowledge-share with their colleagues around the world.

We achieve our goals through collaboration and believe everyone matters at Wells Fargo. We create a community where we promote diversity and inclusion, wellness and volunteering.

Making Wells Fargo a great place to work, we have facilities that our team members can enjoy.
• Fitness gym
• Sleeping rooms
• Karaoke room
• Team member parking
• Sports court
• Quiet rooms
• Cafeteria
• Internal Shuttle service

Because we value inclusivity, Wells Fargo has special interest groups that you can join.
• Basketball, volleyball, football
• Badminton, chess
• Music, arts, dance
• Camera club
• Runners and riders club
• LGBTQ network
• Women’s network

Our Vision
Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially.

Our Values
Five primary values guide every action we take:

What’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime.

People as a competitive advantage. We strive to attract, develop, motivate, and retain the best team members — and collaborate across businesses and functions to serve customers.

Ethics. We’re committed to the highest standards of integrity, transparency, and principled performance. We do the right thing, in the right way, and hold ourselves accountable.

Diversity and inclusion. We value and promote diversity and inclusion in all aspects of business and at all levels. Success comes from inviting and incorporating diverse perspectives.

Leadership. We’re all called to be leaders. We want everyone to lead themselves, lead the team, and lead the business — in service to customers, communities, team members, and shareholders.
Our Goals

We want to become the financial services leader in these areas:

Customer service and advice. After listening to and understanding our customers and their financial goals, we want to provide exceptional service and guidance to help them succeed financially.

Team member engagement. Our team members are our most valuable resource. We want to be the employer of choice — a place where people feel included, valued, and supported; everyone is respected; and we work as a team.

Innovation. Through innovative thinking, industry-leading technology, and a willingness to test and learn, we create lasting value for customers — and increased efficiency for our operations.

Risk management. While working to set the global standard in managing all forms of risk, we want to serve customers’ needs and protect their assets, information, and privacy.

Corporate citizenship. We make a positive contribution to communities through philanthropy, advancing diversity and inclusion, creating economic opportunity, and promoting environmental sustainability.

Shareholder value. We want to deliver long-term value for shareholders through a balanced business model, strong risk discipline, efficient execution, and a world-class team.

We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Wells Fargo Philippines

In this role, you will:

<ul>
	<li>Support customers with inquiries on financial products and services</li>
	<li>Identify ways to improve customer experience within established procedures</li>
	<li>Perform routine customer support tasks by responding to and resolving customer inquiries and complaints</li>
	<li>Receive direction from customer service supervisor</li>
	<li>Escalate questions and issues to more experienced representatives</li>
	<li>Interact with immediate customer service team as well as internal and external customers on incoming questions and concerns</li>
</ul>

Cards Representative (CSR)

In this role, you will:

<ul>
	<li>Support customer success and seek ways to improve moderately complex inquiries or issues from customers regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication</li>
	<li>Perform routine tasks such as answering inquiries, resolving problems, and providing a best in class customer experience while adhering to work guidelines, policies, and regulations</li>
	<li>Regularly receive direction from management, escalate questions and refer more difficult issues to staff</li>
	<li>Perform research to resolve moderately complex customer issues including communicating with other departments for issue resolution</li>
	<li>Interact with experienced representatives on difficult issues</li>
	<li>Be responsible for coaching new hires and less experienced staff</li>
	<li>Respond to inquiries and issues from customers</li>
</ul>

Everyday Banking Representative (CSR)

<ul>
	<li>Serve as primary contact of customers on products and warranty concerns</li>
	<li>Assist with their order, replacements and refund requests</li>
	<li>Updates the system for any status change of customer orders.</li>
	<li>Provide product options to customers and discuss any ongoing promotions that they might be interested in</li>
</ul>

Customer Service Representatives | Financial Account | Alabang

<ul>
	<li>Provide customers with product and service information</li>
	<li>Capture and update customer information into the system</li>
	<li>Resolve customer concers in a timely and courteous manner</li>
	<li>Responsible for meeting individual and team matrices</li>
</ul>

Customer Service Representatives | North EDSA Quezon City

<ul>
	<li>Obtains client information by answering telephone calls, interviewing clients, verifying information.</li>
	<li>Determines eligibility by comparing client information to requirements.</li>
	<li>Establishes policies by entering client information and confirming pricing.</li>
	<li>Informs clients by explaining procedures, answering questions, and providing information.</li>
	<li>Maintains communication equipment by reporting problems.</li>
	<li>Maintains and improves quality results by adhering to standards and guidelines and recommending improved procedures.</li>
	<li>Updates job knowledge by studying new product descriptions and participating in educational opportunities.</li>
	<li>Accomplishes sales and organization mission by completing related results as needed.</li>
</ul>

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