Who we are
AboitizPower is a major Philippine energy provider focused on building a balanced fleet of generation capacities. We also manage the second and third largest electric power distribution networks across the country, providing Filipinos energy they need to prosper.

What we do
We provide reliable and affordable electricity through responsible operations and investments while supporting the country's energy transition goals.

Our impact
We are proud to be among the Philippines' leading providers of energy and aim to continue paving the way toward a brighter, more sustainable future for everyone.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process.  AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are: 
1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower




AboitizPower

The Products and Analytics Manager is responsible for measuring, securing, and enhancing the economic value of the Retail Team through the deployment and implementation of Retail product offerings. This role shall also be responsible for producing and overseeing retail-related analytics, and processing raw data into high-quality reports and/or actionable business insights.

Products and Analytics Manager

Retail Products and Analytics Manager

Tri-Star Paper Products, Inc. is engaged in the converting and manufacturing of paper products for corporate and wholesale customers in the Philippines. Since its inception in the 1970s, the company has expanded its market to include clients from the top financial, insurance, telecommunications and utilities industries. Our product mix includes paper, paperboards, envelopes, and computer forms, among others.
 
Our customized end-to-end solutions provide clients with the highest quality paper products, while ensuring information security, accuracy, and data integrity. Tri-Star's integrated approach is our way to guarantee the best services are offered to all our clients and future business partners.

Tri-Star Paper Products, Inc.

<ul>
	<li>Ensure quality control on the production floor</li>
	<li>Manage inventory of finished goods and reconcile to tally with SAP system </li>
	<li>Liaise with purchasing coordinator for supplies and consumables requirements</li>
	<li>Enter data into computer systems using SAP, among others</li>
	<li>Compile data and prepare reports</li>
</ul>

Production Staff

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

<ul>
	<li>Identifying and prioritizing the development of products according to need and potential.</li>
	<li>Ensuring that all products developed are properly documented with appropriate User’s Manuals.</li>
	<li>Providing marketing strategies, tools and updates to better equip the sales team in achieving their targets.</li>
</ul>

Product Manager

Direc Business Technologies, Inc. is the top-of-mind provider of intelligent business management solutions ranging from Enterprise Resource Planning, Customer Relationship Management, IT and Security, HRIS and Payroll.

Apart from our cutting-edge intelligent business management expertise, we also pride ourselves on proven implementation methodology, high-quality services, and excellent customer support.

We are always up to date with business trends and new technologies which enable us to deliver relevant solutions to enterprises today!

DIREC BUSINESS TECHNOLOGIES INC.

<ul>
	<li>Sell ERP system and other IT services and solutions</li>
	<li>Understand completely the product benefits and advantages and prepare sales strategies</li>
	<li>Work within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values</li>
	<li>Responsible for the following sales activities:
	<ul>
		<li>Gather and generate prospective customers and new target segment and penetrate sales in assigned area</li>
		<li>Set and/or conduct meetings and product demonstrations to prospect customers</li>
		<li>Participate in trade shows and exhibitions, networking with local associations to promote the product</li>
		<li>Attend to external sales trainings, seminars and the like</li>
		<li>Organize, manage and coordinate sales events</li>
		<li>Provide after-sales support to customers</li>
	</ul>
	</li>
</ul>

Business Correspondence

Persuasion and Negotiation

SAP Business One

Business Development

Communication Skills

Account Management

Closing Sales

Product Consultant

Multisys Technologies Corporation is considered one of the leading software solutions company in the Philippines that provides a wide range of cost-effective, full-scale software services, system platforms, and integrations being used by thousands of companies and organizations.


Empowering Your Business

A leading software company in the Philippines, Multisys has been steadfast in seeking greater digital transformation for the country, through systems design, development (programming), and deployment (implementation).

Who We Are

We are a software solutions company backed by a team of full-stack developers and elite programmers.


What We Do

Multisys empowers businesses and is a partner to everyone. The wide breadth of copyrighted platforms and solutions that we openly offer underscores our relentless commitment to helping private companies operate more efficiently and grow, as well as to assist government agencies for faster and more effective delivery of services to the public.

How We Help

We put our heart and core on system automation and integration services that expedite various processes and transactions—ultimately helping reinforce the ease of doing business across the Philippines archipelago.


Corporate Principle

We pursue and bring solutions beyond software development to create impactful advancement to empower businesses.

Our Mission

Our mission is to build a sustainable and future-ready society by providing smart solutions to empower businesses and partners to expedite and streamline their processes.

Our Vision

Our vision is to revolutionize ways of life towards greater digital transformation through innovative software solutions.

Our Culture

We Work to Play and Play to Win
We maintain a casual work environment to inspire our people and help them achieve more.

Multisys Technologies Corporation

A Product Manager is responsible for developing strategic product plans, execution, and customer focus. Moreover, he/she collaborates with cross-functional teams and prioritizes product development activities, conducts market research and analysis, and monitors product performance to ensure the successful implementation of product strategies.

General 

<ul>
	<li class="text-justify">Maintains a thorough understanding of our own products and services, as well as ongoing projects to gain insights into the scope of product management;</li>
	<li class="text-justify">Conducts market research to identify customer needs, market trends, and competitive landscape, being able to create new products or assess the evolution of existing products;</li>
	<li class="text-justify">Collaborates with stakeholders to define and track key performance indicators for product success;</li>
	<li class="text-justify">Gathers customer feedback and incorporates it into the product development process;</li>
	<li class="text-justify">Communicates product plans, progress, and outcomes to stakeholders;</li>
	<li class="text-justify">Maintains good relationship with stakeholders, including customers, vendors, and internal teams to ensure strong team representation;</li>
	<li class="text-justify">Maintains current knowledge of industry trends, emerging technologies, and best practices to implement new ideas and approaches as appropriate;</li>
	<li class="text-justify">Prepares product presentations/demos and assists in sales team engagements for technical and product related queries or concerns;</li>
	<li class="text-justify">Prepares and submits daily, weekly, monthly, and annual reports as required by the Immediate Superior;</li>
	<li class="text-justify">Assists and participates in human resources and other company activities; and</li>
	<li class="text-justify">Performs other related tasks that may be assigned.</li>
</ul>

Product Management 

<ul>
	<li class="text-justify">Analyzes market data, user behavior, and product metrics to identify trends and insights;</li>
	<li class="text-justify">Product strategy development and execution;</li>
	<li class="text-justify">Defines product roadmaps, creates feature specifications, and prioritizes product features and enhancements;</li>
	<li class="text-justify">Collaborates with cross-functional teams to ensure successful product development, launch, and improvement;</li>
	<li class="text-justify">Utilizes agile methodologies for product development processes;</li>
	<li class="text-justify">Coordinates product launches, including go-to-market strategies and sales team training;</li>
	<li class="text-justify">Creates and maintains product documentation, including specifications, user guides, and FAQs;</li>
	<li class="text-justify">Monitors post-release performance and user feedback to identify areas for enhancement or iteration;</li>
</ul>

Customer Focus 

<ul>
	<li class="text-justify">Advocates for the customer throughout the product development process, ensuring interests are considered;</li>
	<li class="text-justify">Collaborates with UI/UX designers to create intuitive and user-centric product experiences; and</li>
	<li class="text-justify">Engages with customers/clients to build relationships and gather feedback to continuously improve the product and enhance customer satisfaction.</li>
</ul>

Product Descriptions

Product Development

Product Management

Product Positioning

ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

Job Summary 

We are looking for a Product Officer to create trusting relationships with our customers who know the value of digital and printing brands. 

Duties and Responsibilities 

Serve as the lead point of contact for all customer account management matters 

Build and maintain strong, collaborate with the sales team to identify and grow opportunities within the territory

Product Officer

Founded in 2021, Healthspan Global, Inc. is focused on being a pronounced importer and distributor of cosmetics, medical, and wellness products in the Philippines. 

Healthspan is here to help healthcare professionals make a healthier life a reality to the Filipino patients through educational support and superior customer service beyond the product orders.

Healthspan Global, Inc.

As a Brand and Product Manager, you will be the internal expert of our skincare and medical device product lines. You will help communicate the value of our products to a wide array of dermatologists, healthcare physicians, aestheticians, nurses, training institutions via product demonstrations and in-person and online training. You will also help us develop our internal academy to enable our partners to have access to continuous education and upskilling that allow them to master the usage of our products.

 
Key Responsibilities:

<ul>
	<li>Partner with our brands to develop internal training programs that allow our Product Specialists to understand and master the products they are selling</li>
	<li>Partner with our brands to develop external training programs to doctors, nurses, aestheticians on the use of our products</li>
	<li>Partner with internal stakeholders on the development, promotion and launch strategy of new products (including promotional activities, KOL identification, sales material creation)</li>
	<li>Develop training academy so that trainees can track progress and mastery on our products (e.g. Level 1, Level 2, Level 3)</li>
	<li>Partner with our brands to develop continuous education programs that enable the users of our products to master the latest techniques in order to maximize the value of their investments into our products</li>
	<li>Partner with the marketing and sales teams to develop and keep up to date all external sales and marketing materials</li>
	<li>Develop an internal knowledge base so that all product and clinical knowledge is easily accessible to our internal stakeholders</li>
	<li>Develop an external knowledge so that all product and clinical knowledge is easily accessible to our partner doctors and clinics</li>
	<li>Leverage video and technology to make training accessible and easily repeatable</li>
	<li>Partner with select clinics to develop R&amp;D and clinical studies that demonstrate the efficacy of our products</li>
	<li>Travel to partner sites as necessary for training</li>
	<li>Partner with training institutions in the Philippines to integrate our products into their training curriculum</li>
	<li>Develop analytical framework to measure the effectiveness of all activities (training, marketing, etc)</li>
</ul>

Product Brand Manager

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Product Support Specialist

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

The Assistant Product Manager will be responsible for developing brand strategies, promoting brand growth and expansion, implementing brand plans, and using a variety of data to drive volume and profitability.

The post holder will be focused on achieving brand business objectives in the short and long term.

Why Join Us?

Gardenia Bakeries Philippines Inc. is the leading and fastest-growing bread brand in the country, renowned for our world-class standards and unwavering commitment to delivering the best quality products and services. 
 
In 2024, Gardenia was honored to be ranked #65 among the Philippines' Top 100 Employers for Fresh Graduates by Prosple, an international job platform for university students. Additionally, we received the Circle of Excellence Award at the 14th Asia CEO Awards for two categories: Top Employer of the Year and CSR Company of the Year. 
 
We take pride in fostering talent and providing exciting opportunities for passionate and driven individuals whether you're starting your career or looking to expand your expertise. Join us and be part of a community that values excellence, growth, and the opportunity to make a difference! 
 
#PowerUpYourPassionPowerUpYourCareer working with the largest and most advanced bread manufacturing company in the country!

Assistant Product Manager

The Transnational Diversified Group of Companies (TDG) is a globally competitive and progressive business group of highly successful companies engaged in leading industries. Since its establishment in 1976, TDG now has more than 30 member companies that are major players in diverse industries such as:

TOTAL LOGISTICS(Shipping, Transportation, Cargo Forwarding, Warehousing, Vehicle Logistics, Customs Brokerage, 3rd and 4th Party Logistics, Trucking, Distribution, Liner and Tramp Agency Service)

TOTAL SHIP MANAGEMENT(Ship Crewing, Seafarer Training, Maritime Education, Tanker Operations, Medical Services and Financial Services)

AIR &amp; TRAVEL SERVICES(Tours, Travel Agency Services, Airline GSA, Ground-Handling, Cargo Handling, Airport Support &amp; Aviation Services)

INFORMATION &amp; COMMUNICATIONS TECHNOLOGY SERVICES(Contact Centers, Business Process Outsourcing Services, Software Development and E-Business Solutions), as well as Securities Trading, Real Estate Development, Renewable Energy, and other supplemental businesses. 
With its world-class excellence and win-win outlook, TDG has become a respected strategic partner of large global corporations with stringent requirements for total quality and cost-effective services in both traditional and new economy businesses. TDG’s distinguished partners and principals include NYK Line (Japan), Asiana Airlines (Korea), American Express (USA), Vroon B.V. (Netherlands), Yusen Logistics (Japan), Crystal Cruises (USA), Malaysia Airlines (Malaysia), Disney Cruise Line (USA), ePerformax Contact Centers (USA), Nippon Container Terminal (Japan) and Uyeno Transtech Ltd. (Japan).

A Partner and Employer of Choice, TDG has grown from one strategic partner and 16 employees in 1976 to more than 30 business partners and over 14,000 employees to date.

Transnational Diversified Group

<ul>
	<li>The Product Support Representative will focus on responding appropriately and timely to email and tickets from internal and external customers of the product.</li>
	<li>Provide product support to customers via email and/or chat leveraging internal resources in a timely manner</li>
	<li>Work on cases/tickets according to established departmental practices</li>
	<li>Document all interactions following standard operating procedures</li>
	<li>Improve the quality of the customer experience on a daily basis</li>
</ul>

Product Support Representative

“CHINOY TV” is the only Philippine-based television program that features the Chinese heritage and how it harmonizes with the Filipino culture. We believe that the Chinese aspect, in particular, should be elaborated more than overlooked. Thus, we continue to commit ourselves in fulfilling our mission specifically in:

<ol>
	<li>Promoting and preserving the Chinese culture through our different platforms (TV, Print, Online) and Events.</li>
	<li>Providing inspirations by regularly upholding the work and lives of our remarkable fellows in the Chinese-Filipino community.</li>
	<li>Giving the Chinoy youth different avenues to maximize their talents in various fields of media, entertainment and performing arts.</li>
	<li>Bridging the Chinese and Filipino community.</li>
</ol>

To do these, we have invited young, dynamic Chinoys like athlete-turned-TV personality Gretchen Ho and formerly, Chris Tiu, who are both figures of inspiration to the community, to help us explore lifestyle and other relevant stories of Chinoy entrepreneurs and their businesses, as well as on health and wellness and recent events. From May to July 2016, we have successfully spearheaded the third Mr. and Ms. Chinatown pageant which aims to search for Chinoys who would serve as role models to the youth. We have also consistently led Chinese themed events that highlight the best of Chinese traditional arts and culture for all kinds of audience to learn and appreciate. Chinoy TV airs every Saturday 8pm on ANC

Fil-Chi Media Productions Inc. (Chinoy TV)

<ul>
	<li>Liaisons between the Management and Production Team</li>
	<li>Monitor quality of contents (conceptualization to actual production) and to ensure smooth flow in the production process (strict implementation of timelines)</li>
	<li>Create episode lineups and put up the episodes from start to finish in coordination with the writers / producer and management</li>
	<li>Works closely with writers / producer and Management in creation of the segments, as well as verifying information and ensuring highest creative standards for the show</li>
	<li>Responsible in creating concept decks, creative executions, presenting to Marketing &amp; Sales departments and potential sponsors</li>
	<li>Supervise post-production of the contents</li>
	<li>Consistently meets deadlines for the episode’s post production and airing</li>
</ul>

Executive Producer

Sinematika Inc. is a visionary production house dedicated to pushing creative boundaries and fostering collaboration. 

Our team is in constant pursuit of fresh and effective ideas when we go through the entire production process — from pre-production to post-production. 

Together with all the members of our team, we work to transform our partners' visions into creative realities, while continually innovating and surpassing expectations. Our passion lies in bringing ideas to life in the most imaginative and still highly effective ways, with our enthusiasm for work fueling our creative fire.

Sinematika Inc.

<ul>
	<li>Assist in all aspects of production, from pre-production to post-production phases</li>
	<li>Act as a liaison between clients and the production team, ensuring clear communication and successful project delivery</li>
	<li>Collaborate with the production team to ensure client requirements are met and projects are delivered on time and within budget</li>
	<li>Conduct client outreach activities to reach potential clients and promote our services</li>
	<li>Develop engaging and professional company presentations for potential clients</li>
	<li>Execute client checking procedures to ensure satisfaction and gather feedback for improvement</li>
	<li>Contribute to the development of creative concepts and project proposals</li>
</ul>

Associate Producer

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

Ylopo is looking for a Product Support Representative to join our Manila team to work alongside our US operations group. 

Goal: The primary goals of a product support specialist are to master the product and services of the company, to provide technical assistance by addressing inquiries and resolving complaints, to provide a higher level of customer support and to ensure customer satisfaction.

The primary responsibility of this role is to provide client support, troubleshooting help and guidance/training to clients and address questions and concerns on the use of our tools and systems. The Product Support Specialist will communicate with clients via phone, email and chat.

 

Responsibilities:

<ul>
	<li>Identify, investigate, and resolve client problems and handle technical support cases through phone, chat and email submissions.</li>
	<li>Respond (via phone/email/chat) to all clients in a timely manner to provide a high level of customer support.</li>
	<li>Maintain client confidence by keeping their information confidential.</li>
	<li>Field support calls, chat, email, and/or other communication from clients with inquiries about our systems and products.</li>
	<li>Consult with users to determine steps and procedures taken to identify and resolve the problem.</li>
	<li>Apply knowledge of computer software, hardware, and procedures to solve problems.</li>
	<li>Collaborate with other teams/departments (Client Success, Billing, Implementations, Branded Sites, Marketing, Tech Teams) to research and resolve problems.</li>
	<li>Maintain knowledge of technology innovations and trends.</li>
	<li>Performs other related duties as assigned.</li>
	<li>Develop great client relationships to keep clients excited about joining Ylopo</li>
	<li>Speak confidently and professionally with clients.</li>
	<li>Serve as subject matter expert for the Ylopo process.</li>
	<li>Learn the ins and outs of Ylopo products.</li>
</ul>

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Associate Producer

Tier1 Product Support Specialist