ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Provide support to the Accounts Manager in delivering digital requirements of assigned internal clients (Lines of Businesses)

<ul>
	<li class="text-justify">Will undertake overall responsibility for the following:</li>
	<li class="text-justify">Client management which includes project briefing and providing opportunities for digital business</li>
	<li class="text-justify">Liaise closely with all internal teams to understand, develop and deliver digital requirements as per client roadmap</li>
	<li class="text-justify">Overall digital account performance monitoring</li>
	<li class="text-justify">Might require seasonal, weekend/off-site work</li>
</ul>

Digital Account Officer

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
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Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
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Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
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•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
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Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
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•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
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•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Educate and guide customers on how to use branded cell phones, tablets and other gadgets</li>
	<li>Assist customers on any technical issues and provide detailed instructions over the phone to fix the issues</li>
	<li>Provide information on product features and warranty</li>
	<li>Raise trouble tickets to log all technical concerns</li>
	<li>Constantly update one's knowledge on product features and information to better enhance customer experience</li>
</ul>

Mobile Phone Support | TSR | Pasig

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Collaborate with the Digital Manager to develop and execute comprehensive digital marketing strategies that align with business objectives.

Manage and maintain company websites, ensuring content is up-to-date, relevant, and optimized for SEO.

Oversee social media channels, including content creation, scheduling, and engagement monitoring.

Assist in the creation and execution of digital advertising campaigns across various platforms (e.g., Google Ads, Facebook Ads).

Monitor digital analytics and generate reports to track performance, identify trends, and make data-driven recommendations for optimization.

Stay abreast of industry trends, emerging technologies, and best practices in digital marketing.

Assistant Digital Manager

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Create original content that is consistent with the school's branding guidelines for various communications channels such as:
	<ul>
		<li>Social Media</li>
		<li>Website and other online platforms</li>
		<li>Internal Documents and Templates</li>
		<li>Newsletters</li>
	</ul>
	</li>
	<li>Contribute to the execution of the Branding and Communications Marketing Plan</li>
	<li>Establish and implement advertising and promotional campaigns for products or services on various media (social, print, etc.)</li>
	<li>Collaborate with stakeholders and vendors to boost the effectiveness of marketing strategies and improve the brand</li>
	<li>Track and record all marketing activities, implement metrics to evaluate their success and amend marketing measures when necessary.</li>
	<li>Attend and participate in various activities or events, both internal and external, to increase brand awareness.</li>
	<li>Research and develop ideas for engaging social media captions, video scripts and other key narrative presentations</li>
	<li>Collaborate with relevant stakeholders to interpret copywriting briefs and produce campaign requirements</li>
	<li>Define key messages and brand voice for advertisements and marketing collaterals</li>
	<li>Monitor current industry trends and turn them into persuasive copy concepts</li>
	<li>Ensure that all content in the website is aligned with brand standards via branding guides to ensure a cohesive and strong market presence</li>
	<li>Ensure that the website details are updated</li>
	<li>Other tasks that may be assigned from time-to-time</li>
</ul>

Branding and Communications Officer

<ul>
	<li>Perform a variety of concurrent review of patient’s clinical information and retrospective utilization management reviews for efficiency</li>
	<li>Evaluates the patient’s situation against the hospital policies, insurance company’s standards and the cost of involved treatments</li>
	<li>Coordinates and communicates with providers, members, or other parties to facilitate optimal care and treatment</li>
</ul>

Compensation Package:

<ul>
	<li>Monthly salary and allowances P42,000 to P65,000</li>
	<li>Performance Incentives and bonuses</li>
	<li>Holiday pay</li>
	<li>Sick leave and vacation leave credits</li>
	<li>HMO Benefit</li>
</ul>

USRN Analysts | Dayshift | Cubao and Fort BGC

<ul>
	<li>Design, implement, and manage databases within Airtable to ensure increased productivity within the Specialist Team</li>
	<li>Streamline Specialist operations and develop solutions that allow for improved process efficiency</li>
	<li>Provide administrative assistance and documentation to the Specialist and Corporate teams</li>
	<li>Ensure timely preparation and smooth operations of the Specialist and Corporate classes</li>
	<li>Maintain processes and policies that are attuned to the objectives of the current Specialist and Corporate markets</li>
	<li>Create regular reports as deemed relevant by the team</li>
	<li>Perform other assigned functions that may assist the team</li>
</ul>

Administrative Officer

Responsible for driving quality practices on functional projects and implementing test automation strategies, frameworks, and tools. Work closely with cross-functional teams to enhance testing efficiency and deliver high-quality software products.

Responsibilities:

<ul>
	<li>Work closely with Product team and Engineering during solutioning to provide functional insights and review business requirements to polish acceptance criteria</li>
	<li>Generate Test Strategy and Plan that outlines the overall testing objectives, scope, and methods to achieve quality goals for a project</li>
	<li>Monitor Quality Metrics and conduct bug analysis session to improve product quality</li>
	<li>Drive QA effort throughout and until end of each release</li>
	<li>Maintain an updated regression suite both for manual and automated tests</li>
	<li>Identify and analyze issues, bugs, defects, and other problems particularly when problem is recurring; recommends and facilitates solutions to these issues</li>
	<li>Develop and implement test automation strategies, frameworks, and processes to improve testing efficiency and effectiveness.</li>
	<li>Collaborate with development and QA teams to identify test automation opportunities and define automation test plans.</li>
	<li>Design, develop, and maintain automated test scripts, harnesses, and libraries using industry-standard tools and frameworks.</li>
	<li>Drive continuous integration and continuous delivery (CI/CD) practices by integrating automated tests into the build and release pipelines.</li>
</ul>

Quality Assurance Lead | Digital Consumer Tech Division

As an Account Executive, your primary responsibility for meeting digital sales targets by growing existing business, maximizing new business, capturing opportunity and supporting your team in achieving its goals. You will serve as the main link between our clients and the company and ensure that all our clients are highly satisfied. 

<ul>
	<li class="text-justify">Meet the set monthly, quarterly and yearly targets;</li>
	<li class="text-justify">Provide excellent customer service to our clients, and identify and solve client challenges proactively and creatively;</li>
	<li class="text-justify">Build strong relationships with customers and regularly update them on our products and services;</li>
	<li class="text-justify">Be a trusted business partner for our clients advertising needs by deeply understanding their business, products, and target market; </li>
	<li class="text-justify">Build business via prospecting and lead-generation; </li>
	<li class="text-justify">Effectively project manage campaigns from the preliminary stages, implementation to post-evaluation;</li>
	<li class="text-justify">Ensure a deep understanding of ABS-CBN digital properties and offers, and aligning them with clients’ business objectives and target markets.</li>
	<li class="text-justify">Provide timely and accurate information using the assigned sales/order management system </li>
	<li class="text-justify">Perform other duties assigned. </li>
</ul>

Digital Ad Sales Executive

<ul>
	<li>Create content for public relations, encompassing marketing materials, press releases, media relations content, corporate newsletters, and social media content, contributing to the consistent maintenance of the company's visual and creative presence.</li>
	<li>Lead and oversee content strategy for projects of varying scales, utilizing digital and brand design, compelling content, and technology to ensure impactful outcomes.</li>
	<li>Work collaboratively with other departments and external partners to formulate marketing plans, analyze results, and identify opportunities for brand and community engagement.</li>
	<li>Initiate internal marketing campaigns that effectively translate marketing objectives across business units into clear and motivating creative strategies.</li>
	<li>Conduct analysis on brand tracking, market trends, consumer needs, and the competitive landscape.</li>
	<li>Compose, edit, and proofread marketing and communications materials, such as press releases, blog posts, and social media content.</li>
	<li>Ensure alignment of all content in web, print, and digital materials, as well as marketing collaterals, with brand standards through the use of branding guides, ensuring a cohesive and strong market presence.</li>
	<li>Support other departments in producing visual presentations, communication materials, and other creative content.</li>
	<li>Meet budget standards by forecasting and managing expenses, implementing cost-saving measures.</li>
	<li>Represent CIIT in communication-related events or association meetings, establishing relevant industry linkages and beneficial partnerships.</li>
	<li>Collaborate with the Admissions and Academics team to develop an effective communications strategy for programs offered based on campaigns and target audience.</li>
	<li>Identify opportunities to enhance the brand's reputation and maintain a media database.</li>
	<li>Create and produce internal newsletters for the organization.</li>
</ul>

Branding and Communications Manager

Main Purpose﻿

Attends and administer employee's grievances. ﻿Assist with labor relations and human resources matters, gathering, collecting, and maintaining documents and records required for contract and policy development, investigations, and negotiations.

Job Description

Handles and completes the end-to-end process of the administrative disciplinary cases/actions.

Prepares and submits ABU-NABU Case Summary Report

Helps and ensures achievement of ER Sections objectives on a monthly basis.

Attends, monitors and ensures timely response and closure of all employee concerns.

Attends grievance meetings/conferences and prepares the corresponding minutes of the meeting

Attends to all union and employee concerns and relays the same to the HR Manager.

Assists in ensuring that all ISO-related requirements are updated and complied with

Monitors status and ensures completion of all Admin Cases

Assists the ER Supervisor in the preparation and submission of the necessary reports.

Assists the ER Supervisor in the review of the corresponding Disciplinary Actions

Attends SENA, administrative hearings at DOLE, NLRC and other judicial courts once assigned.

Consults and obtains the legal teams advice, comments on the cases at hand.

Secures legal teams approval specially in cases meriting employee dismissal.

Holds deliberation meetings with the concerned department as need arises.

Maintains confidentiality of the employees personnel information and administrative cases.

Assists the HRD team in the conceptualization, preparation, implementation and evaluation of Corporate events.

Performs all other task that may be assigned from time to time.

Employee and Labor Relations Specialist

<ul>
	<li>Provide exceptional and efficient customer service and responsible for assisting passengers with their travel needs.</li>
	<li>Book and generate tickets with major airlines on behalf of the customers, both individual and corporate offices.</li>
	<li>Collect appropriate fares from customers upon delivery of travel tickets.</li>
	<li>As Tier 2 Ticketing Exectuive, resolve customer cases related to flight ticketing, including but not limited to rescheduling, corrections, changes, check-in problems.</li>
</ul>

Senior Travel and Ticketing Executives | Pasig

<ul>
	<li>Handle in-bound calls.</li>
	<li>Process hotel and travel reservations or rebooking.</li>
	<li>Send airline ticket/hotel reservation confirmation to the clients.</li>
	<li>Provide requested information - hotel rates, flight schedules, promos and policies on cancellation or rebooking</li>
</ul>

Reservation Agents| Hotel and Travel | Fort BGC

<ul>
	<li>Handle inbound calls on travel reservations, rebooking, inquiries, etc.</li>
	<li>Make arrangements for travel tickets, transportation, hotel accommodations, car rentals, tours, and recreation</li>
	<li>Consult published and computer-based sources for information on departure and arrival times, fares, and hotel ratings and accommodations</li>
	<li>Assist customers with requests for other services</li>
</ul>

Travel and Tourism | Customer Agents | Ortigas Pasig

<ul>
	<li>Responsible for reaching out to customers to collect payment for overdue invoices</li>
	<li>Handle resolution of customer billing issues</li>
	<li>Monitor accounts receivable balances with the objective of reducing delinquency</li>
	<li>Capture accurate, detailed notes of discussions and send follow up as required</li>
	<li>Collect, monitor progress and escalate high quality dispute information as required</li>
</ul>

Credit and Collections Specialist |  Mandaluyong

Student Affairs Management

<ul>
	<li>Maintaining an active, harmonious, and vibrant learning environment for students by way of communicating student concerns to faculty, school personnel, external agencies and other stakeholders, and vice versa</li>
	<li>Manage the publication of all internal communications to the student body in coordination with the Student Formation Service Manager, Branding and Communications Manager, Academic Head and the Student Council</li>
	<li>Act as the content supervisor of the student information portals</li>
	<li>Collect, manage and prepare statistics and reporting activities relating to student affairs.</li>
	<li>Process and monitor the compliance documents needed for out-of-campus activities in accordance with the policies and procedures set by LGUs and CHED.</li>
	<li>Develop, review, and update policies and procedures pertaining to the management of student affairs programs and services.</li>
</ul>

Management of Student Experience

<ul>
	<li>Facilitate the creation, update, and deployment of the Student Services Survey in coordination with the SFS Manager and collaborate with the HR Department on communicating its results to the concerned departments.</li>
	<li>Organize student orientations, assemblies, and town halls to assist in the onboarding of new students to the CIIT community, keep them updated about academic plans and new policies.</li>
	<li>Provide general assistance to all student related concerns and clearances during the enrollment period.</li>
	<li>Actively participate in the review of the Student Handbook and oversee its dissemination to students.</li>
	<li>Determine and assess student services needs of students and initiate referrals to appropriate teams.</li>
	<li>Advise students on policy concerns and assist in the resolution of problems and issues by advocating for the student rights in these issues.</li>
</ul>

Student Activities 

<ul>
	<li>Oversee all student-led events and activities initiated by recognized student organizations (RSOs), in and off-campus.</li>
	<li>Monitor and advise students on the implementation of student events and activities such as, but not limited to, cultural events, outreach activities initiated by RSOs, sporting and gaming events, social events like,inter-school competitions, etc.</li>
	<li>Develop and implement together with the SFS Manager, special campus events including, but not limited to, national and international day celebrations, commemorations, etc.</li>
	<li>Plans and implements social, cultural, recreational activities of various student groups, according to school policies and process protocols</li>
	<li>Promotes student participation in social, cultural and recreational activities.</li>
</ul>

Student Leadership and Empowerment

<ul>
	<li>Design and implement leadership and soft-skills workshops, training sessions, and activities for students</li>
	<li>Develop and implement a student leadership program targeting student leaders in RSOs and the Student Council with the aim of developing leadership skills and behavioral competencies that are anchored in CIIT’s core values.</li>
	<li>Regulate and supervise the Student Council, the Student Organizations and the Student Body as a whole</li>
	<li>Provide assistance and support to student-related endeavors and competitions outside of the school</li>
	<li>Organize a student leadership rewards and recognition program.</li>
</ul>

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