M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Are you right for the role?

Client Success Specialist lead Media Meter’s customer engagement. The role focuses on growing our pool of customers and ensuring service excellence with support from data analysts and media monitoring experts. Client servicing skills lie at the core of the position, backed by strong product knowledge and the ability to work in a team environment.¬ Provide first-line support by answering questions, troubleshooting issues, and managing concerns to improve the client’s experience with our products and services.

What are your responsibilities?

<ul>
	<li>Overall accountability for your client’s success, which includes: increasing engagement, product demonstrations, customer retention and growth, and overall satisfaction</li>
	<li>Establishing a trusted strategic advisor relationship with your clients and driving continued value of our products and services</li>
	<li>Create and implement Success Plans to drive clients maximize user experience</li>
	<li>Train new clients on how to use the Media Meter platform in a way that is tailored to their specific use-case and implementation.</li>
	<li>Own, drive and lead the renewals process end to end (from opportunity identification to negotiation to close)</li>
	<li>Proactively engage with key decision makers to identify clients needs, requirements and uncover roadblocks to ensure on- time commitments</li>
	<li>Maintain and report forecast of renewals with your assigned client</li>
	<li>Analyze data and trends to discover and identify the upsell/cross sell opportunities within your client base</li>
	<li>Monitor client’s usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success</li>
	<li>Develop a good understanding of typical business challenges faced by our clients and common objectives to appropriately map features and associated business benefits to address their needs</li>
	<li>Serve as the voice of client and collect feedback to drive continuous improvement across all areas including product.</li>
</ul>

The mandate of Client Success team, of which this role is a part, is to manage and develop a good relationship with the acquired clients which will contribute to revenue generation through renewals, upsells and expansion, synthesize customer feedback and work with MMI internal teams, and to generate and share educational resources, trainings, and best practices to the team’s success.

Client Success Specialist

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

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Aces Call Center Jobs Inc.

<ul>
	<li>Respond to customers regarding their Social Media messages in order to improve their experience</li>
	<li>Resolve customers’ issues online using chat system</li>
	<li>Provide outstanding customer service to external and internal customers on a consistent basis</li>
</ul>

Social Media Care | Customer Service Associate

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App (https://salina.app/). This suite encompasses a chat-with-video app, a chat-with PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application (https://media-meter.com/). The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, we're seeking a passionate individual with a strong background in frontend technologies, a knack for problem-solving, and the ability to thrive in a collaborative environment. 

Your Role: 

<ul>
	<li> Web Development: Play a key role in developing and maintaining user interfaces for our innovative web applications. </li>
	<li> Framework Proficiency: Enhance your skills with modern frontend frameworks and libraries. </li>
	<li>Collaborative Development: Use version control systems like Git to work effectively with the team. </li>
	<li>Design Implementation: Apply responsive and mobile-first design principles in development. </li>
	<li>Team Collaboration: Understand project requirements and contribute to a </li>
	<li>cooperative development environment.</li>
</ul>

Soft Skills: 

<ul>
	<li> Professionalism: Strong work ethic, integrity, and responsibility. </li>
	<li> Adaptability: Ability to adjust to changing priorities and project demands. </li>
	<li>Teamwork: Skill in collaborating effectively and fostering a team-oriented </li>
	<li>environment. </li>
	<li> Creativity: Bringing innovative solutions to enhance project quality. </li>
	<li> Empathy: Understanding the needs and perspectives of team members and users. </li>
	<li> Time Management: Efficiently balancing time to meet project deadlines. </li>
	<li>Continuous Learning: Proactive in learning and adapting to new challenges and technologies. </li>
</ul>

What We Offer: 

<ul>
	<li> Fast growth in a dynamic, engaging environment. Evaluations for growth are done every quarter. </li>
	<li>Mentorship from experienced developers and engagement in a supportive work culture. </li>
	<li> Exposure to projects at the cutting-edge of generative AI.</li>
</ul>

Junior Front End Developer

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Create content for public relations, encompassing marketing materials, press releases, media relations content, corporate newsletters, and social media content, contributing to the consistent maintenance of the company's visual and creative presence.</li>
	<li>Lead and oversee content strategy for projects of varying scales, utilizing digital and brand design, compelling content, and technology to ensure impactful outcomes.</li>
	<li>Work collaboratively with other departments and external partners to formulate marketing plans, analyze results, and identify opportunities for brand and community engagement.</li>
	<li>Initiate internal marketing campaigns that effectively translate marketing objectives across business units into clear and motivating creative strategies.</li>
	<li>Conduct analysis on brand tracking, market trends, consumer needs, and the competitive landscape.</li>
	<li>Compose, edit, and proofread marketing and communications materials, such as press releases, blog posts, and social media content.</li>
	<li>Ensure alignment of all content in web, print, and digital materials, as well as marketing collaterals, with brand standards through the use of branding guides, ensuring a cohesive and strong market presence.</li>
	<li>Support other departments in producing visual presentations, communication materials, and other creative content.</li>
	<li>Meet budget standards by forecasting and managing expenses, implementing cost-saving measures.</li>
	<li>Represent CIIT in communication-related events or association meetings, establishing relevant industry linkages and beneficial partnerships.</li>
	<li>Collaborate with the Admissions and Academics team to develop an effective communications strategy for programs offered based on campaigns and target audience.</li>
	<li>Identify opportunities to enhance the brand's reputation and maintain a media database.</li>
	<li>Create and produce internal newsletters for the organization.</li>
</ul>

Branding and Communications Manager

<ul>
	<li>Create original content that is consistent with the school's branding guidelines for various communications channels such as:
	<ul>
		<li>Social Media</li>
		<li>Website and other online platforms</li>
		<li>Internal Documents and Templates</li>
		<li>Newsletters</li>
	</ul>
	</li>
	<li>Contribute to the execution of the Branding and Communications Marketing Plan</li>
	<li>Establish and implement advertising and promotional campaigns for products or services on various media (social, print, etc.)</li>
	<li>Collaborate with stakeholders and vendors to boost the effectiveness of marketing strategies and improve the brand</li>
	<li>Track and record all marketing activities, implement metrics to evaluate their success and amend marketing measures when necessary.</li>
	<li>Attend and participate in various activities or events, both internal and external, to increase brand awareness.</li>
	<li>Research and develop ideas for engaging social media captions, video scripts and other key narrative presentations</li>
	<li>Collaborate with relevant stakeholders to interpret copywriting briefs and produce campaign requirements</li>
	<li>Define key messages and brand voice for advertisements and marketing collaterals</li>
	<li>Monitor current industry trends and turn them into persuasive copy concepts</li>
	<li>Ensure that all content in the website is aligned with brand standards via branding guides to ensure a cohesive and strong market presence</li>
	<li>Ensure that the website details are updated</li>
	<li>Other tasks that may be assigned from time-to-time</li>
</ul>

Copywriter

Is this role right for you?

We are seeking a meticulous and results-driven Credit and Collections Specialist to join our dynamic team for a project based. The ideal candidate will be responsible for managing the credit and collections process efficiently, ensuring timely payments from customers, and minimizing bad debt losses. This role requires excellent communication skills, attention to detail, and a proactive approach to resolving payment issues.

What are your responsibilities?

<ul>
	<li>Evaluate creditworthiness of new and existing customers by analyzing financial information, credit reports, and payment histories.</li>
	<li>Establish and monitor credit limits for customers in accordance with company policies and procedures.</li>
	<li>Manage the collections process by contacting customers regarding overdue payments, negotiating payment plans, and resolving payment discrepancies.</li>
	<li>Collaborate with sales, client success and finance teams to address customer inquiries and resolve billing disputes in a timely manner.</li>
	<li>Maintain accurate records of customer interactions, payment arrangements, and collection efforts using the company's CRM system.</li>
	<li>Prepare weekly and monthly reports on accounts receivable aging, collection activities, and bad debt reserves for management review.</li>
	<li>Implement strategies to reduce delinquency rates and improve cash flow, while maintaining positive customer relationships..</li>
</ul>

Key Performance Indicators (KPIs):

<ul>
	<li>Collections Target: Achieve collection targets by collecting at least half of the assigned target amount within the specified time frame.</li>
	<li>Days Sales Outstanding (DSO): Maintain DSO within acceptable limits by efficiently collecting payments from customers.</li>
	<li>Bad Debt Ratio: Keep bad debt losses below a specified percentage by effectively managing credit risk and collections activities.</li>
	<li>Customer Satisfaction: Ensure high levels of customer satisfaction by resolving payment issues promptly and professionally.</li>
	<li>Accuracy of Records: Maintain accurate and up-to-date records of customer accounts, payment arrangements, and collection activities.</li>
</ul>

Accounts Payable

Accounts Receivable

Credit and Collections Specialist

<ul>
	<li>
	Spearhead the design and modernization of a unique, innovative and forward-thinking Bachelor’s Degree Program in Computer Science (CS)/ Entertainment and Multimedia Computing (EMC)
	</li>
	<li>
	Ensure that the school is compliant with the CHED CMO and other government regulations and policies to offer related strands and courses
	</li>
	<li>
	Prepare and review course offerings, syllabi and reference materials that comply to the requirements of CHED and the Manual of Regulations for Higher Education
	</li>
	<li>
	Supervise the faculty pool for the program and lead the Academics Team in strategic planning, management, and faculty development for the program
	</li>
	<li>
	Create regular reports and updates for the Management Committee and School Board.
	</li>
	<li>
	Work with the different School Departments with regards to marketing, admissions, academics, students services and placement to ensure the success of student graduates. 
	</li>
	<li>
	Identify and establish strategic network linkages that would prove helpful to the success of the program and its graduates
	</li>
</ul>

Technology Program Head

<ul>
	<li>Handle in-bound calls.</li>
	<li>Process hotel and travel reservations or rebooking.</li>
	<li>Send airline ticket/hotel reservation confirmation to the clients.</li>
	<li>Provide requested information - hotel rates, flight schedules, promos and policies on cancellation or rebooking</li>
</ul>

Business Correspondence

MS Office

Sales and Marketing Knowledge

Reservation Agents| Hotel and Travel | Fort BGC

<ul>
	<li>Handle inbound calls on travel reservations, rebooking, inquiries, etc.</li>
	<li>Make arrangements for travel tickets, transportation, hotel accommodations, car rentals, tours, and recreation</li>
	<li>Consult published and computer-based sources for information on departure and arrival times, fares, and hotel ratings and accommodations</li>
	<li>Assist customers with requests for other services</li>
</ul>

Travel and Tourism | Customer Agents | Ortigas Pasig

Media Meter Inc. It is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communication strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Does this sound like you?

We're excited to find a versatile Content Creator who's skilled in SEO writing, graphic design, and social media management. If you're passionate about crafting compelling content, boosting brand visibility, and driving traffic across various platforms, then we want to connect with you. Your demonstrated experience in handling business social media accounts, coupled with your knack for multitasking, prioritization, communication, collaboration, and time management, are all key qualities we're looking for. 

What are your responsibilities?

<ul>
	<li>Content creation: Develop high-quality and original content for our website, blog, social media channels, email newsletters, and other digital platforms. Content may include articles, blog posts, infographics, videos, and more.</li>
	<li>SEO: Apply SEO best practices to optimize all content for search engines. Conduct keyword research, content optimization, and support link-building to enhance organic search rankings and boost organic traffic. Keep up with the ever-changing trends in SEO for Google and other search engines, and pivot your strategies as needed.</li>
	<li>Graphic design: Design visually appealing graphics, images, and multimedia elements to accompany written content. Create custom graphics for social media posts, blog headers, infographics, and other digital assets using graphic design software. </li>
	<li>Social media management: Develop and execute social media strategies to promote brand awareness, increase followers, and engage our audience. Create and schedule social media posts, monitor engagement metrics, and respond to comments and messages in a timely manner.</li>
	<li>Content calendar management: Plan and maintain a content calendar to ensure a consistent publishing schedule across all platforms. Coordinate with other team members to align content with marketing campaigns, product launches, and events.</li>
	<li>Analytics and reporting: Monitor and analyze the performance of content and social media campaigns using analytics tools. Track key metrics such as website traffic, engagement, conversion rates, and ROI. Prepare regular reports to evaluate the effectiveness of strategies and identify areas for improvement.</li>
</ul>

Content Writing

Creative Writing

Content Creator

<ul>
	<li>Establish the CIIT NSTP Office as the major coordination hub for the CIIT Foundation and the school’s social impact initiatives</li>
	<li>Exhibit mastery of the (1) Service-Learning pedagogical framework, (2) NSTP Law and its Implementing Rules and Regulations (IRR), (3)CIIT NSTP learning design based on its development framework and pedagogical framework, (4) goals and delivery of NSTP 1 and NSTP 2 under the CWTS Track, and when under the LTS Track</li>
	<li>Update NSTP 1 Syllabus, NSTP 2 Syllabus, NSTP 1 Modules, and NSTP 2 Modules when necessary and without compromising its learning design</li>
	<li>Sustain existing projects under the CWTS Track and LTS Track, explore new partnerships for new track projects under the CWTS Track and LTS Track, and run short-term projects using the program’s development and pedagogical frameworks</li>
	<li>Disseminate and communicate community-related activities to the Academics team</li>
	<li>Conduct regular check-ins and evaluations to ensure that NSTP materials are compliant and fully aligned with the CIIT community development programs</li>
	<li>Explore partnership possibilities with local communities, non-government organizations, development organizations that are aligned with the vision of the NSTP program. </li>
	<li>Plan and propose for yearly CIIT NSTP budgets and assume primary accountability for NSTP spending</li>
	<li>Teach a maximum of three (3) NSTP sections per term</li>
</ul>

NSTP Program Coordinator

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, extracting insights from these conversations so that organizations can build strategies around them.

Is the role right for you?

As a Jr Data Engineer, you will be part of the data collection team that creates and maintains a scraping system. As a developer, your duties may include designing and developing the system, selecting appropriate scraping tools, writing efficient scraping scripts, monitoring and maintaining the system, ensuring data quality and integrity. 

What are your responsibilities?

<ul>
	<li>Document website analysis processes and metrics in order to help programmers iterate data scraping algorithms</li>
	<li>Designing and developing efficient and scalable algorithm to scrape data from various websites</li>
	<li>Develop and maintain scripts for automation of tasks related to data processing and analysis</li>
	<li>Extracting, transforming, and loading (ETL) data from different sources to enable data analysis and reporting.</li>
	<li>Build and maintain data processing infrastructure</li>
	<li>Continuously improve data quality and automation processes</li>
	<li>Produce and exhibit reports that give a comprehensive overview of the status of your tasks and how much progress has been made on them</li>
</ul>

 

What kinds of opportunities are on offer?

We believe that the power to learn new things is the one of the most important skills anyone can ever have. Given enough persistence and grit, as a part of our data collection team, you will

<ul>
	<li>You will become extremely knowledgeable in scraping system and become good at automating processes</li>
	<li>Become proficient in programming languages such as Python</li>
	<li>Gain an understanding of how to design big data delivery platforms and scalable scraping system</li>
</ul>

Junior Data Engineer

<ul>
	<li>Handle subscription inquiries, upgrades and connection requests/issues</li>
	<li>Provide accurate and appropriate response to customer inquiry</li>
	<li>Evaluate customer concerns using active listening skills to determine the best solution</li>
	<li>Maintain up-to-date records of all calls for monitoring purposes.</li>
</ul>

Salary Package 

<ul>
	<li>Fixed monthly salary and allowances 17K</li>
	<li>Night differential pay of 20%</li>
	<li>HMO benefits</li>
	<li>Incentives and bonuses</li>
</ul>

Customer Service Associates | Streaming Media Account | North Edsa QC

Kalibrr’s mission is to help transform the way organizations hire great talents, and talents find meaningful career opportunities. Through our portfolio of technologies and services, we’re building a company that connects millions of individuals with world-class businesses, that helps forge strong recruiter - candidate relationships, and ultimately humanizes the entire hiring and career discovery experience. 

Whether we’re launching new technologies to help companies hire better or strategic programs to help talents engage with employers more meaningfully - people at Kalibrr are optimists at heart. We believe in our ability to continuously improve the value we can deliver and the impact we can create - one opportunity, one individual at a time. Together, we are powering innovation in SE Asia, by enabling ground-breaking organizations in the region to work with exceptional individuals.



Kalibrr 

<ul>
	<li>Prepares billing statements based on agreed contracts and agreements</li>
	<li>Liaises with clients in relation to billing statement details and schedule of collections</li>
	<li>Assists other team members in the preparation of official receipts and other tax documents, as applicable</li>
	<li>Coordinates and updates the sales teams on billings and collections from their own clients</li>
	<li>Updates revenue amortization reports based on billings issued during the month</li>
	<li>Create rapport with Sales and client teams</li>
	<li>Assists in month-end closing and other projects, as needed</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test measures the knowledge on accounting fundamentals covering topics on accounting process & principles, financial statements and basic concepts on assets, liabilities and equity.

Accounting Fundamentals

Finance and Accounting Associate

<ul>
	<li>Take hotel room reservations / modify an existing customer’s reservation.</li>
	<li>Upsell client’s products and services applicable to customers' needs.</li>
	<li>Capture details of each support request in ticketing system.</li>
	<li>Manage bookings via telephone, email, and chat, ensuring the highest quality of service is delivered at first contact to our guests.</li>
</ul>

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