It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

<ol>
	<li>Performs inspection, physicochemical analyses, and sensory evaluation of incoming raw materials and packaging materials</li>
	<li>Monitors and verifies in-line production by checking ingredients/raw materials preparation and process parameters in all production lines</li>
	<li>Implements Good Manufacturing Practice</li>
	<li>Conducts finished product validation through physicochemical analyses, bread scoring, and shelf life study</li>
	<li>Validates customer concerns through comprehensive investigations</li>
	<li>Verifies or audits action plan reports issued to responsible departments regarding product/material and process non-conformities</li>
	<li>Assists in ISO and other audits of the department</li>
	<li>Prepares daily, weekly, and monthly technical and non-technical reports regarding all happenings from functions</li>
</ol>

Food Technologist | Quality Assurance | Accepting Fresh Graduates

<ul>
	<li>Supervision of production workers and production process</li>
	<li>Monitors the performance of the production area and production workers</li>
	<li>Maintains cleanliness and order in the production floor</li>
	<li>Overall responsibility for all aspects of the effective supervision, training &amp; development and health, safety &amp; welfare of your team.</li>
	<li>Be responsible for ensuring that the quality of the product and service within the Warehouse is maintained at the highest possible standards for the customer.</li>
</ul>

Production Supervisor

Purple Oven is a growing food company that takes pride in striving to provide customers with best-in-class products and genuine service. Throughout the years, the Company has steadily built and maintained relationships with its institutional clients and has established retail stores in different neighborhoods of the metro. Behind all the work is the Purple Oven team, composed of different personalities of food lovers, dedicated to reach the organization's goals of excellence and quality.

The Purple Oven Corporation

Hi there! Welcome to Purple Oven!

We are a growing food company that takes pride in serving best-in-class products and genuine service to our customers. Behind the work is a team composed of food lovers, all dedicated to reach consistent excellence and top-notch quality. We are looking for leaders who are:

<ul>
	<li>systematic and orderly,</li>
	<li>creative and resourceful,</li>
	<li>responsible and adaptable.</li>
</ul>

Do these characteristics speak to you? Join us now!

 

You will be part of teams where we ensure just-in-time production of freshly-made, food safe products through:

- smart sourcing

- order fulfillment

- inventory management

- warehouse &amp; logistics management

- data analytics

- supply and demand forecasting

- project management

- standard setting

- training

- audit and feedback

 

Interested to know more? Send us your resume and we look forward to meeting you.

Quality Supply Chain Specialist

The Assistant Production Manager will be responsible for the overall management of the production or manufacturing area, ensuring that all process lines are effectively and efficiently working towards the achievement of the objectives

Assistant Production Manager

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

The job description of a draftsman in the retail store industry typically encompasses a range of responsibilities related to the design, planning, and construction of retail spaces.

Job Responsibilities:

<ol>
	<li>Store Design and Layout:

	<ul style="list-style-type: disc;">
		<li>Develop conceptual designs and layouts for retail stores based on client requirements, brand guidelines, and industry standards.</li>
		<li>Create detailed floor plans, elevations, and 3D renderings using CAD software (such as AutoCAD, SketchUp, or Revit).</li>
		<li>Ensure compliance with building codes, zoning regulations, and accessibility standards.</li>
	</ul>
	</li>
	<li>Space Planning and Optimization:
	<ul style="list-style-type: disc;">
		<li>Analyze spatial requirements and optimize store layouts to maximize retail sales area, traffic flow, and customer experience.</li>
		<li>Collaborate with interior designers, merchandisers, and store planners to integrate fixtures, displays, and signage into the store design.</li>
	</ul>
	</li>
	<li>Material Selection and Specification:
	<ul style="list-style-type: disc;">
		<li>Research and recommend appropriate materials, finishes, and architectural elements for interior and exterior components of retail stores.</li>
		<li>Prepare material boards and specifications detailing finishes, colors, textures, and product specifications for construction documentation.</li>
	</ul>
	</li>
	<li>Construction/Renovation Documentation:
	<ul style="list-style-type: disc;">
		<li>Prepare comprehensive construction/renovation drawings, detailing architectural, structural, electrical, and mechanical components of retail store projects.</li>
		<li>Coordinate with engineers, consultants, and contractors to ensure the accuracy and completeness of construction documents.</li>
	</ul>
	</li>
	<li>Project Management:
	<ul style="list-style-type: disc;">
		<li>Assist in project coordination and management, including scheduling, budgeting, and procurement of materials and services.</li>
		<li>Conduct site visits and inspections to monitor construction progress, resolve issues, and ensure adherence to design intent.</li>
	</ul>
	</li>
</ol>

 

 

<ol>
	<li>Client Communication:

	<ul style="list-style-type: disc;">
		<li>Collaborate closely with Mall Admin, retailers, and stakeholders to understand their needs, preferences, and brand identity.</li>
		<li>Present design concepts, proposals, and project updates to clients through meetings, presentations, and visual aids.</li>
	</ul>
	</li>
	<li>Research and Innovation:
	<ul style="list-style-type: disc;">
		<li>Stay updated on current trends, technologies, and best practices in retail store design and architecture.</li>
		<li>Explore innovative design solutions and sustainable practices to enhance the functionality, aesthetics, and environmental performance of retail spaces.</li>
	</ul>
	</li>
</ol>

CAD Draftsman

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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(e.g,, Globe
Prepaid Load Card)

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Why Join Us?
 
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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
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•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Provide value-added financial management, analysis, and advice to maximize the profitability of engagements.</li>
	<li>Advise/assist on forecast management activities (input collection, processing and report creation)</li>
	<li>Perform/assist with work plan reconciliation and reporting.</li>
	<li>Support and execute the account forecasting process, including ad hoc and internal stakeholder management requests.</li>
	<li>Execute all global and local statutory, tax, Internal Controls, and US GAAP requirements as described by policy to ensure full compliance.</li>
	<li>Perform Inventory and Receivables management, including monitoring of variances and follow-up on discrepancies.</li>
	<li>Execute/assist with balance sheet accountability, including tracking of capital assets and technology rental equipment, hardware/software costs, and other items.</li>
</ul>

Financial Management Analyst | Multinational IT Company

<ul>
	<li>Obtain client information by:
	<ul>
		<li>Answering telephone calls.</li>
		<li>Interviewing clients.</li>
		<li>Verifying information.</li>
	</ul>
	</li>
	<li>Determine eligibility by comparing client information to requirements.</li>
	<li>Establish policies by:
	<ul>
		<li>Entering client information.</li>
		<li>Confirming pricing.</li>
	</ul>
	</li>
	<li>Inform clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
	<li>Maintain communication equipment by reporting problems.</li>
	<li>Maintain and improve quality results by:
	<ul>
		<li>Adhering to standards and guidelines.</li>
		<li>Recommending improved procedures.</li>
	</ul>
	</li>
	<li>Update job knowledge by:
	<ul>
		<li>Studying new product descriptions.</li>
		<li>Participating in educational opportunities.</li>
	</ul>
	</li>
	<li>Accomplish sales and organization mission by completing related results as needed.</li>
</ul>

Customer Service

Airline Booking Associate

Sales and Marketing Knowledge

Customer Support Representatives | CSR

<ul>
	<li>Answers inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolves problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfills requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sells additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Maintains call center database by entering information.</li>
	<li>Keeps equipment operational by following established procedures and reporting malfunctions.</li>
	<li>Updates job knowledge by participating in educational opportunities.</li>
	<li>Enhances organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Customer Service Representative | International Account

The purpose of this role is to provide a high level of customer service by acting as a liaison between consumers and the business, ensuring that all customers receive outstanding service. The Customer Support - Singapore Telco is in-charge of addressing issues, complaints, and inquiries and resolves it in a timely manner. Customer concerns may involve but is not limited to telephone service, wireless mobile, broadband internet connectivity, billing issues and queries regarding telecommunication products and services.

Responsibilities:

<ul>
	<li>Manage customer service, provisioning, and support activities, recognizing that these are closely connected with the day-to-day customer experience</li>
	<li>Provide exceptional customer service in every customer interaction (voice, chat, social media, and email) with the ultimate aim of providing first call resolution.</li>
	<li>Identify ongoing service issues and recommend solutions to the Head of Service</li>
	<li>Maintain an awareness of customer needs and potential service issues through regular telephone contact, including escalated calls</li>
	<li>Support the team in the identification of and action on potential selling opportunities to generate revenue, whilst providing suitable solutions to customers’ requirements.</li>
	<li>Ensure active promotion of products and services based on customer needs and the product options available</li>
	<li>Provide well-rounded, prompt, high-quality, and professional client service at all times</li>
	<li>Perform call-backs to key customers to ensure that they are happy with the telephone, wireless and/or broadband service and product received and investigate any arising sales/support opportunities as needed</li>
	<li>Examine work orders and identify and allocate necessary parts and equipment; track and inventory existing parts, deliveries, documentation, and orders</li>
	<li>Perform data entry to record supplies, jobs, and time spent</li>
	<li>Work with technical personnel as necessary to ensure trouble tickets are addressed quickly</li>
	<li>Deal with all calls and inquiries politely, courteously, professionally and assertively</li>
	<li>Handle and resolve customer complaints within the procedures and guidelines provided</li>
	<li>Action Customer Service inquiries/escalations as requested by various business team customers</li>
	<li>Liaise with vendors and/or third Party vendors when appropriate to ensure seamless service delivery</li>
</ul>

Customer Support | Singapore Telco | Mandaluyong

<ul>
	<li>Follow up customer calls where necessary</li>
	<li>Handle inbound and outbound customer service calls</li>
	<li>Keeps equipment operational by following established procedures; reporting malfunctions.</li>
	<li>Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.</li>
</ul>

CSR | Customer Service Representatives | Pasay Mall of Asia

<ul>
	<li>Answers inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolves problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfills requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sells additional services by:
	<ul>
		<li>Recognizing opportunities to up-sell accounts.</li>
		<li>Explaining new features.</li>
	</ul>
	</li>
	<li>Maintains call center database by entering information.</li>
	<li>Keeps equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Updates job knowledge by participating in educational opportunities.</li>
	<li>Enhances organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Customer Service Executive

Installs, administers, and troubleshoot customers security solutions

Troubleshoot any access problems and implement network security policies and application security, access control and corporate data safeguards and monitor patch management to ensure network equipment and operating systems are protected against vulnerabilities

Ensure the network's security, protection against unauthorized access, modification, or destruction

Configuring and supporting security tools such as anti-virus software and patch management systems

Scanning and assessing network for vulnerabilities

Monitoring network traffic for unusual activity

Implementation of email security standards 

Maintain email security infrastructure, providing stability by developing tools, policies, processes, and procedures for the operations teams

Provide a secure environment, by implementing controls to manage and mitigate risks

Develop automated metrics reporting capabilities

Work with colleagues to provide consistent processes and solutions and Implement network security policies, application security, access control and corporate data safeguards

Investigate &amp; Troubleshoot root causes when escalated from operations

Performs other tasks as instructed by immediate superior and/or Senior IT Manager

Cyber Security Administrator

<ul>
	<li>Obtains client information by answering telephone calls, interviewing clients, verifying information.</li>
	<li>Determines eligibility by comparing client information to requirements.</li>
	<li>Establishes policies by entering client information and confirming pricing.</li>
	<li>Informs clients by explaining procedures, answering questions, and providing information.</li>
	<li>Maintains communication equipment by reporting problems.</li>
	<li>Maintains and improves quality results by adhering to standards and guidelines and recommending improved procedures.</li>
	<li>Updates job knowledge by studying new product descriptions and participating in educational opportunities.</li>
	<li>Accomplishes sales and organization mission by completing related results as needed.</li>
</ul>

Airline Reservations Associate

<ul>
	<li>Research required information using available resources.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Keep equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Answer inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Complete call logs.</li>
	<li>Inform clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
</ul>

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