ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Provide answers to clients by:
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding client through corrective steps.</li>
	</ul>
	</li>
	<li>Improve client references by writing and maintaining documentation.</li>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Accommodate client disabilities by recommending devices and techniques.</li>
	<li>Avoid legal challenges by monitoring compliance with service agreements.</li>
	<li>Improves system performance by:
	<ul>
		<li>Identifying problems.</li>
		<li>Recommending changes.</li>
	</ul>
	</li>
	<li>Update job knowledge by:
	<ul>
		<li>Participating in educational opportunities.</li>
		<li>Maintaining personal networks.</li>
	</ul>
	</li>
	<li>Accomplish information systems and organization mission by completing related results as needed.</li>
</ul>

Technical Support Specialist | Gaming Console

<ul>
	<li>Provide customers with product and service information</li>
	<li>Enter new customer information into system</li>
	<li>Ensuring customer satisfaction.</li>
	<li>Update existing customer information</li>
</ul>

Customer Support Representatives for Gaming Account | Mandaluyong

<ul>
	<li>Respond to customers' inquiries related to the functions and features of the product, installation, warranties, etc.</li>
	<li>Resolve customers’ issues via phone in a professional manner</li>
	<li>Handle customer requests related to payments, returns, refunds and the like</li>
</ul>

Gaming Account Customer Support | UPA Technohub

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Is this role right for you?

We are seeking a meticulous and results-driven Credit and Collections Specialist to join our dynamic team for a project based. The ideal candidate will be responsible for managing the credit and collections process efficiently, ensuring timely payments from customers, and minimizing bad debt losses. This role requires excellent communication skills, attention to detail, and a proactive approach to resolving payment issues.

What are your responsibilities?

<ul>
	<li>Evaluate creditworthiness of new and existing customers by analyzing financial information, credit reports, and payment histories.</li>
	<li>Establish and monitor credit limits for customers in accordance with company policies and procedures.</li>
	<li>Manage the collections process by contacting customers regarding overdue payments, negotiating payment plans, and resolving payment discrepancies.</li>
	<li>Collaborate with sales, client success and finance teams to address customer inquiries and resolve billing disputes in a timely manner.</li>
	<li>Maintain accurate records of customer interactions, payment arrangements, and collection efforts using the company's CRM system.</li>
	<li>Prepare weekly and monthly reports on accounts receivable aging, collection activities, and bad debt reserves for management review.</li>
	<li>Implement strategies to reduce delinquency rates and improve cash flow, while maintaining positive customer relationships..</li>
</ul>

Key Performance Indicators (KPIs):

<ul>
	<li>Collections Target: Achieve collection targets by collecting at least half of the assigned target amount within the specified time frame.</li>
	<li>Days Sales Outstanding (DSO): Maintain DSO within acceptable limits by efficiently collecting payments from customers.</li>
	<li>Bad Debt Ratio: Keep bad debt losses below a specified percentage by effectively managing credit risk and collections activities.</li>
	<li>Customer Satisfaction: Ensure high levels of customer satisfaction by resolving payment issues promptly and professionally.</li>
	<li>Accuracy of Records: Maintain accurate and up-to-date records of customer accounts, payment arrangements, and collection activities.</li>
</ul>

Accounts Payable

Accounts Receivable

Credit and Collections Specialist

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Design, implement, and manage databases within Airtable to ensure increased productivity within the Specialist Team</li>
	<li>Streamline Specialist operations and develop solutions that allow for improved process efficiency</li>
	<li>Provide administrative assistance and documentation to the Specialist and Corporate teams</li>
	<li>Ensure timely preparation and smooth operations of the Specialist and Corporate classes</li>
	<li>Maintain processes and policies that are attuned to the objectives of the current Specialist and Corporate markets</li>
	<li>Create regular reports as deemed relevant by the team</li>
	<li>Perform other assigned functions that may assist the team</li>
</ul>

Administrative Officer

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Main Purpose﻿

Attends and administer employee's grievances. ﻿Assist with labor relations and human resources matters, gathering, collecting, and maintaining documents and records required for contract and policy development, investigations, and negotiations.

Job Description

Handles and completes the end-to-end process of the administrative disciplinary cases/actions.

Prepares and submits ABU-NABU Case Summary Report

Helps and ensures achievement of ER Sections objectives on a monthly basis.

Attends, monitors and ensures timely response and closure of all employee concerns.

Attends grievance meetings/conferences and prepares the corresponding minutes of the meeting

Attends to all union and employee concerns and relays the same to the HR Manager.

Assists in ensuring that all ISO-related requirements are updated and complied with

Monitors status and ensures completion of all Admin Cases

Assists the ER Supervisor in the preparation and submission of the necessary reports.

Assists the ER Supervisor in the review of the corresponding Disciplinary Actions

Attends SENA, administrative hearings at DOLE, NLRC and other judicial courts once assigned.

Consults and obtains the legal teams advice, comments on the cases at hand.

Secures legal teams approval specially in cases meriting employee dismissal.

Holds deliberation meetings with the concerned department as need arises.

Maintains confidentiality of the employees personnel information and administrative cases.

Assists the HRD team in the conceptualization, preparation, implementation and evaluation of Corporate events.

Performs all other task that may be assigned from time to time.

Employee and Labor Relations Specialist

Gaming Account Customer Support | MOA Pasay

<ul>
	<li>Perform a variety of concurrent review of patient’s clinical information and retrospective utilization management reviews for efficiency</li>
	<li>Evaluates the patient’s situation against the hospital policies, insurance company’s standards and the cost of involved treatments</li>
	<li>Coordinates and communicates with providers, members, or other parties to facilitate optimal care and treatment</li>
</ul>

Compensation Package:

<ul>
	<li>Monthly salary and allowances P42,000 to P65,000</li>
	<li>Performance Incentives and bonuses</li>
	<li>Holiday pay</li>
	<li>Sick leave and vacation leave credits</li>
	<li>HMO Benefit</li>
</ul>

USRN Analysts | Dayshift | Cubao and Fort BGC

Kalibrr’s mission is to help transform the way organizations hire great talents, and talents find meaningful career opportunities. Through our portfolio of technologies and services, we’re building a company that connects millions of individuals with world-class businesses, that helps forge strong recruiter - candidate relationships, and ultimately humanizes the entire hiring and career discovery experience. 

Whether we’re launching new technologies to help companies hire better or strategic programs to help talents engage with employers more meaningfully - people at Kalibrr are optimists at heart. We believe in our ability to continuously improve the value we can deliver and the impact we can create - one opportunity, one individual at a time. Together, we are powering innovation in SE Asia, by enabling ground-breaking organizations in the region to work with exceptional individuals.



Kalibrr 

<ul>
	<li>Prepares billing statements based on agreed contracts and agreements</li>
	<li>Liaises with clients in relation to billing statement details and schedule of collections</li>
	<li>Assists other team members in the preparation of official receipts and other tax documents, as applicable</li>
	<li>Coordinates and updates the sales teams on billings and collections from their own clients</li>
	<li>Updates revenue amortization reports based on billings issued during the month</li>
	<li>Create rapport with Sales and client teams</li>
	<li>Assists in month-end closing and other projects, as needed</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test measures the knowledge on accounting fundamentals covering topics on accounting process & principles, financial statements and basic concepts on assets, liabilities and equity.

Accounting Fundamentals

Finance and Accounting Associate

<ul>
	<li>Create content for public relations, encompassing marketing materials, press releases, media relations content, corporate newsletters, and social media content, contributing to the consistent maintenance of the company's visual and creative presence.</li>
	<li>Lead and oversee content strategy for projects of varying scales, utilizing digital and brand design, compelling content, and technology to ensure impactful outcomes.</li>
	<li>Work collaboratively with other departments and external partners to formulate marketing plans, analyze results, and identify opportunities for brand and community engagement.</li>
	<li>Initiate internal marketing campaigns that effectively translate marketing objectives across business units into clear and motivating creative strategies.</li>
	<li>Conduct analysis on brand tracking, market trends, consumer needs, and the competitive landscape.</li>
	<li>Compose, edit, and proofread marketing and communications materials, such as press releases, blog posts, and social media content.</li>
	<li>Ensure alignment of all content in web, print, and digital materials, as well as marketing collaterals, with brand standards through the use of branding guides, ensuring a cohesive and strong market presence.</li>
	<li>Support other departments in producing visual presentations, communication materials, and other creative content.</li>
	<li>Meet budget standards by forecasting and managing expenses, implementing cost-saving measures.</li>
	<li>Represent CIIT in communication-related events or association meetings, establishing relevant industry linkages and beneficial partnerships.</li>
	<li>Collaborate with the Admissions and Academics team to develop an effective communications strategy for programs offered based on campaigns and target audience.</li>
	<li>Identify opportunities to enhance the brand's reputation and maintain a media database.</li>
	<li>Create and produce internal newsletters for the organization.</li>
</ul>

Branding and Communications Manager

Student Affairs Management

<ul>
	<li>Maintaining an active, harmonious, and vibrant learning environment for students by way of communicating student concerns to faculty, school personnel, external agencies and other stakeholders, and vice versa</li>
	<li>Manage the publication of all internal communications to the student body in coordination with the Student Formation Service Manager, Branding and Communications Manager, Academic Head and the Student Council</li>
	<li>Act as the content supervisor of the student information portals</li>
	<li>Collect, manage and prepare statistics and reporting activities relating to student affairs.</li>
	<li>Process and monitor the compliance documents needed for out-of-campus activities in accordance with the policies and procedures set by LGUs and CHED.</li>
	<li>Develop, review, and update policies and procedures pertaining to the management of student affairs programs and services.</li>
</ul>

Management of Student Experience

<ul>
	<li>Facilitate the creation, update, and deployment of the Student Services Survey in coordination with the SFS Manager and collaborate with the HR Department on communicating its results to the concerned departments.</li>
	<li>Organize student orientations, assemblies, and town halls to assist in the onboarding of new students to the CIIT community, keep them updated about academic plans and new policies.</li>
	<li>Provide general assistance to all student related concerns and clearances during the enrollment period.</li>
	<li>Actively participate in the review of the Student Handbook and oversee its dissemination to students.</li>
	<li>Determine and assess student services needs of students and initiate referrals to appropriate teams.</li>
	<li>Advise students on policy concerns and assist in the resolution of problems and issues by advocating for the student rights in these issues.</li>
</ul>

Student Activities 

<ul>
	<li>Oversee all student-led events and activities initiated by recognized student organizations (RSOs), in and off-campus.</li>
	<li>Monitor and advise students on the implementation of student events and activities such as, but not limited to, cultural events, outreach activities initiated by RSOs, sporting and gaming events, social events like,inter-school competitions, etc.</li>
	<li>Develop and implement together with the SFS Manager, special campus events including, but not limited to, national and international day celebrations, commemorations, etc.</li>
	<li>Plans and implements social, cultural, recreational activities of various student groups, according to school policies and process protocols</li>
	<li>Promotes student participation in social, cultural and recreational activities.</li>
</ul>

Student Leadership and Empowerment

<ul>
	<li>Design and implement leadership and soft-skills workshops, training sessions, and activities for students</li>
	<li>Develop and implement a student leadership program targeting student leaders in RSOs and the Student Council with the aim of developing leadership skills and behavioral competencies that are anchored in CIIT’s core values.</li>
	<li>Regulate and supervise the Student Council, the Student Organizations and the Student Body as a whole</li>
	<li>Provide assistance and support to student-related endeavors and competitions outside of the school</li>
	<li>Organize a student leadership rewards and recognition program.</li>
</ul>

Student Affairs Officer

<ul>
	<li>Create original content that is consistent with the school's branding guidelines for various communications channels such as:
	<ul>
		<li>Social Media</li>
		<li>Website and other online platforms</li>
		<li>Internal Documents and Templates</li>
		<li>Newsletters</li>
	</ul>
	</li>
	<li>Contribute to the execution of the Branding and Communications Marketing Plan</li>
	<li>Establish and implement advertising and promotional campaigns for products or services on various media (social, print, etc.)</li>
	<li>Collaborate with stakeholders and vendors to boost the effectiveness of marketing strategies and improve the brand</li>
	<li>Track and record all marketing activities, implement metrics to evaluate their success and amend marketing measures when necessary.</li>
	<li>Attend and participate in various activities or events, both internal and external, to increase brand awareness.</li>
	<li>Research and develop ideas for engaging social media captions, video scripts and other key narrative presentations</li>
	<li>Collaborate with relevant stakeholders to interpret copywriting briefs and produce campaign requirements</li>
	<li>Define key messages and brand voice for advertisements and marketing collaterals</li>
	<li>Monitor current industry trends and turn them into persuasive copy concepts</li>
	<li>Ensure that all content in the website is aligned with brand standards via branding guides to ensure a cohesive and strong market presence</li>
	<li>Ensure that the website details are updated</li>
	<li>Other tasks that may be assigned from time-to-time</li>
</ul>

Copywriter

<ul>
	<li>Responsible for reaching out to customers to collect payment for overdue invoices</li>
	<li>Handle resolution of customer billing issues</li>
	<li>Monitor accounts receivable balances with the objective of reducing delinquency</li>
	<li>Capture accurate, detailed notes of discussions and send follow up as required</li>
	<li>Collect, monitor progress and escalate high quality dispute information as required</li>
</ul>

Credit and Collections Specialist |  Mandaluyong

<ul>
	<li>Responsible for user-generated content submitted to the e-commerce platform.</li>
	<li>Review user-generated content to ensure the safety and privacy of online platforms.</li>
	<li>Reply to user questions and comments on social media posts, on the company’s blogs, and in forums</li>
	<li>Perform timely and adequate actions that are also essential in protecting the reputation of e-commerce platforms.</li>
</ul>

Content Moderator | Mixed Voice and Non voice CSR | Fort BGC

<ul>
	<li>Handle in-bound calls.</li>
	<li>Process hotel and travel reservations.</li>
	<li>Manage groups for meetings, conventions, and events.</li>
</ul>

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