ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Answers inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolves problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfills requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sells additional services by:
	<ul>
		<li>Recognizing opportunities to up-sell accounts.</li>
		<li>Explaining new features.</li>
	</ul>
	</li>
	<li>Maintains call center database by entering information.</li>
	<li>Keeps equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Updates job knowledge by participating in educational opportunities.</li>
	<li>Enhances organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Customer Service Executive

<ul>
	<li>Respond to requests for technical assistance</li>
	<li>Provide user support and customer service on company-supported computer applications and platforms; troubleshoot problems and advise on the appropriate action.</li>
	<li>Monitor and respond quickly and effectively to requests received</li>
	<li>Ability to identify and organize tickets according to priority and forward tickets to engineers and techs</li>
	<li>Identify deficiencies and escalates risk and proposes innovative solutions to address the issue/problem</li>
	<li>Validate the set-up process</li>
	<li>Identify any trending issues or bugs whilst using strong problem-solving skills to resolve or escalate the matter quickly and efficiently</li>
	<li>Provide management with knowledge and an analysis of any existing issues, areas of concern and broadcaster feedback</li>
</ul>

Search Engine Technical Support Specialist | Fort Bonifacio, BGC

<ul>
	<li>Frequently attend educational seminars to improve knowledge and performance level.</li>
	<li>Produce call reports.</li>
	<li>Resolve problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Provide answers to clients by
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding the client through corrective steps.</li>
	</ul>
	</li>
	<li>Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation.</li>
</ul>

Travel Reservations Executive

<ul>
	<li>Resolve customers' issues via one call resolution guidelines and/or escalated process.</li>
	<li>Handle communication on product recalls.</li>
	<li>Provide support and reassurance to clients and resolve any queries.</li>
</ul>

Sales and Marketing Knowledge

Customer Service Executive | Mandaluyong

We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

<ul>
	<li>Understand client’s brand and performance marketing objectives to ensure that all communications and activities are aligned</li>
	<li>Use our internal task management system to ensure on-time submission of all client deliverables, and quickly create new tasks that come out of client meetings and email/phone requests</li>
	<li>Maintain an internal “marketing brief” to capture all branding guidelines, tone of voice, competitor strategies and general instructions from the client that are documented by the sales team, and passed to the implementation team. This brief also collects all learning as the implementation progresses so that new team members quickly ramp, and so that we capture knowledge and never repeat marketing experiments that did not work previously</li>
	<li>Will work closely with the senior members of the Client Success Management team while managing the implementation team to drive business results for clients.</li>
	<li>Quickly earn trust and eventually be the single point of contact for each client</li>
	<li>Facilitate weekly client meetings to clearly explain performance metrics and ideas to improve</li>
	<li>Adhere to strict service level agreements for communication with clients</li>
</ul>

Account Executive

<ul>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Follow communication “scripts” when handling different topics.</li>
	<li>Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.</li>
	<li>Seize opportunities to upsell products when they arise.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Frequently attend educational seminars to improve knowledge and performance level.</li>
	<li>Meet personal/team qualitative and quantitative targets.</li>
</ul>

Information Ordering

Email Support

Chat Support

Customer Service

Typing

Communication Skills

Data Encoding / Data Entry

Airline Ticketing Executive

Tradewings is a dynamic company, promoting enterprising and innovative travel products and services for its extensive local client base. Formed in 1996, Tradewings has grown into one of the leading independent wholesalers of global travel related products in the Philippines, serving the needs of local independent travel agencies with our reliable supplier network that offers a selection of international hotel accommodations and land arrangements at highly competitive prices.

The company started as a small tour operator to Europe &amp; the Mediterranean. As business flourished through the years, additional destinations were offered such as USA, Canada, Australia, New Zealand, Africa, India, China, Korea and other exotic destinations. Now we cater to your travel needs for almost every corner in the world as we continue to forge strong business links with our international suppliers to integrate our company’s promise of quality, affordability and flexibility.

Tradewings Tours and Travel Corp.

<ul>
	<li>Conduct sales calls and product updates to travel agents located in Mindanao region</li>
	<li>Establish rapport with the agents and attend to their FIT and Group booking requirements</li>
	<li>Assist the Company in formulating Sales &amp; Marketing strategies</li>
	<li>Assist the Company in other special projects (product update events, special promotions for agents, etc.)</li>
	<li>Assist Operations in handling requirements of the travel agencies</li>
	<li>Conducts market research</li>
	<li>Update the Management and Officers on the trends in the market and industry</li>
	<li>Escort outgoing groups abroad when necessary</li>
	<li>Assist the in-charge for visa processing when necessary</li>
	<li>Conduct/attend monthly meetings with the Sales Team</li>
	<li>Submit sales call plan and report every week to Management and Officers</li>
	<li>Generate quotations for requests from travel agents in the assigned region</li>
	<li>Monitor respective accounts and address client concerns</li>
	<li>Update agent database incl. but not limited to address, e-mail, company logo, birthday, etc.</li>
	<li>Ensure achievement of annual quota given</li>
	<li>Report directly to the Sales Manager</li>
</ul>

Account Executive | Mindanao

<ul>
	<li>Liaising with CHINESE guests and customers to resolve light complexity issues via phone and email on various topics.</li>
	<li>Providing accurate, valid, and complete information by using the right tools, methods, and processes.</li>
	<li>Ensuring a high level of customer service and a positive guest experience.</li>
</ul>

Mandarin Bilingual | Customer Service Executives | Alabang


Mida Food Distributors Inc. and Mida Trade Ventures International Inc. was founded by Ms. Lourdes “Chingling” Tanco. With 25 years of experience in the International Seafood Industry, Ms. Tanco gained her experience in the industry having worked with Singleton, the largest shrimp processing company in the US in the early 80’s.


Mida Food is a direct importer and distributor of frozen seafood products. We vigilantly protect our market share and stock as many as 200 different varieties of seafood. We also ensure a consistent supply to our clients. With offices in the Philippines, Singapore, Vietnam, Jakarta and Surabaya, we are certain to supply products of excellent quality. Our staff has been certified by the Aquaculture Certification Council, the certification arm for Best Agricultural Practices, to certify that facilities such as hatchery, farm and processing plants abide with Best Aquaculture practices. This includes aspects of responsible sustainable aquaculture. We attend industry trade shows and conferences in Asia, Europe and North America; and visit various seafood plants, restaurants and hyper marts in these regions to keep us current. Mida products are best quality products. We buy directly from producers and stock enough volume to ensure that our prices are competitive and stable. Our deliveries are prompt, and done in reefer vans which maintain products at a temperature of –15 degrees C during delivery. Mida Food products are fresh frozen in nitrogen, contact plate, or blast freezers at temperatures of at most –45 degrees Celsius, and only in plants certified to export to the US, Japan and Europe.

Mida Trade was established to service US importers, processors and end users of seafood who wanted to import frozen seafood products from the Far East. Mida Trade also provided assistance to processor-exporters of seafood in the Far East who wanted to expand their markets outside of Japan. Since then Mida has expanded its range of business to include Europe, Australia, and other markets in Asia. 

Mida Food Distributors Inc.

Job Description: The Executive Secretary is responsible for providing support to the assigned Executive Board and other executive as needed. S/he provides administrative functions as well and performs numerous duties including making travel arrangements, scheduling, writing correspondence and memos, handling visitors, and responding to various internal and external customer queries and request. The Executive Secretary relays directives, instructions and assignments to relevant department heads of Mida Food and Mida Trade from the assigned Executive Board (EB) member.

Executive Assistant

<ul>
	<li>Provide booking and reservation services to corporate clients/customers.</li>
	<li>Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect payments.</li>
	<li>Send confirmation of travel arrangements and tickets to clients.</li>
	<li>Strive to proivde excellent customer service at all times.</li>
</ul>

Salary Package:

<ul>
	<li>Basic Salary and Allowance 20,000 - 25,000 (depending on experience)</li>
	<li>Performance Incentives and bonuses</li>
	<li>HMO benefits</li>
	<li>Full salary during training</li>
</ul>

Corporate Airline Ticketing Service Executives | Makati

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

As an Account Executive, your primary responsibility for meeting digital sales targets by growing existing business, maximizing new business, capturing opportunity and supporting your team in achieving its goals. You will serve as the main link between our clients and the company and ensure that all our clients are highly satisfied. 

<ul>
	<li class="text-justify">Meet the set monthly, quarterly and yearly targets;</li>
	<li class="text-justify">Provide excellent customer service to our clients, and identify and solve client challenges proactively and creatively;</li>
	<li class="text-justify">Build strong relationships with customers and regularly update them on our products and services;</li>
	<li class="text-justify">Be a trusted business partner for our clients advertising needs by deeply understanding their business, products, and target market; </li>
	<li class="text-justify">Build business via prospecting and lead-generation; </li>
	<li class="text-justify">Effectively project manage campaigns from the preliminary stages, implementation to post-evaluation;</li>
	<li class="text-justify">Ensure a deep understanding of ABS-CBN digital properties and offers, and aligning them with clients’ business objectives and target markets.</li>
	<li class="text-justify">Provide timely and accurate information using the assigned sales/order management system </li>
	<li class="text-justify">Perform other duties assigned. </li>
</ul>

Digital Ad Sales Executive

Finance Associate

As a Financial Associate, you have the responsibility to monitor all aspects of the collection of outstanding debts owed to the company. This role will also communicate frequently with management on forecasting cash and other credit risk exposures. This job description will be reviewed periodically and is subject to change by management.

Job Requirements:

<ul>
	<li>Monitor and maintain the Daily Collection Report. </li>
	<li>Monitor the firm’s accounts receivable and identify overdue accounts.</li>
	<li> Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.</li>
	<li> Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.</li>
	<li> Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.</li>
	<li> Resolve customer issues and complaints concerning billing.</li>
	<li> Submit regular reports on the status of unpaid accounts and any repayment progress.</li>
	<li>Monitor accounts to identify outstanding debts</li>
	<li> Investigate historical data for each debt or bill</li>
	<li> Take actions to encourage timely debt payments</li>
	<li> Process payments and refunds</li>
	<li> Resolve billing and customer credit issues</li>
	<li> Update account status records and collection efforts</li>
	<li> Report on collection activity and accounts receivable status</li>
</ul>

Finance Associate

Inteluck provides data-driven end to end logistics services to enterprises in Southeast Asia. The core of Inteluck is to maximize logistics efficiency by leveraging technology and data and creating value for both customers and vendors.

Inteluck supports a variety of logistics platform services, including domestic FTL (full truckload) transportation, warehouse management, freight forwarding, cross border transportation and other bespoke supply chain services.

Headquartered in Singapore and operates in other Southeast Asian countries including the Philippines and Thailand, with offices in China and other regions.

Inteluck’s mission is to build the most efficient logistics world by connecting talented and responsible people driven by the data and technology.

Inteluck Corporation

<ul>
	<li>Responsible for driving the business growth through effective client acquisition and creating marketing strategies to attain revenue and profit objectives.</li>
	<li>Meeting existing and potential clients and building positive relationship.</li>
	<li>Identifying market opportunities through meetings, networking and establish connections in related field.</li>
	<li>Conducts personal sales, calls and prepares presentations and quotations for potential clients.</li>
	<li>Proactive role in client relationship management through maintaining high service level in customer service, operations management and close coordination.</li>
	<li>Perform other duties that may be assigned by the Management.</li>
</ul>

Sales Account Executive

Your trusted solutions provider.

A electrical engineering equipment and services company.

VISION
To be the trusted solution provider for the Philippine Electrical Industry

MISSION
We are a company providing professional electrical engineering services, equipment and consultancy as a solution provider for power system reliability and efficiency for effective energy cost management for industries and consumers.

VALUES:
Mastery
Integrity
Care
Excellence

WESTCO Electrical and Equipment Corporation

VCP Trading supports businesses thru identifying, locating and supplying their industrial, electrical and mechanical equipment requirements.  VCP has been a trusted distributor of top multi national and industrial companies in the Philippines.  VCP supports partners and customers to bring them high quality and international standards.

VCP Trading International Corp.

The Sales Executive will be responsible for the following:

<ul>
	<li>Contact potential and existing customers</li>
	<li>Present solutions of the company</li>
	<li>Match solutions with products</li>
	<li>Prepare proposals</li>
	<li>Win biddings</li>
	<li>Endorse project to engineering department</li>
	<li>Oversee project completion</li>
	<li>Ensure customer satisfaction</li>
	<li>Study the products and the industry</li>
</ul>

Bid Writing

Organizing and Planning

Action Planning

Business Development

Attention to Detail

Account Management

Sales Executive

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

Student Affairs Management

<ul>
	<li>Maintaining an active, harmonious, and vibrant learning environment for students by way of communicating student concerns to faculty, school personnel, external agencies and other stakeholders, and vice versa</li>
	<li>Manage the publication of all internal communications to the student body in coordination with the Student Formation Service Manager, Branding and Communications Manager, Academic Head and the Student Council</li>
	<li>Act as the content supervisor of the student information portals</li>
	<li>Collect, manage and prepare statistics and reporting activities relating to student affairs.</li>
	<li>Process and monitor the compliance documents needed for out-of-campus activities in accordance with the policies and procedures set by LGUs and CHED.</li>
	<li>Develop, review, and update policies and procedures pertaining to the management of student affairs programs and services.</li>
</ul>

Management of Student Experience

<ul>
	<li>Facilitate the creation, update, and deployment of the Student Services Survey in coordination with the SFS Manager and collaborate with the HR Department on communicating its results to the concerned departments.</li>
	<li>Organize student orientations, assemblies, and town halls to assist in the onboarding of new students to the CIIT community, keep them updated about academic plans and new policies.</li>
	<li>Provide general assistance to all student related concerns and clearances during the enrollment period.</li>
	<li>Actively participate in the review of the Student Handbook and oversee its dissemination to students.</li>
	<li>Determine and assess student services needs of students and initiate referrals to appropriate teams.</li>
	<li>Advise students on policy concerns and assist in the resolution of problems and issues by advocating for the student rights in these issues.</li>
</ul>

Student Activities 

<ul>
	<li>Oversee all student-led events and activities initiated by recognized student organizations (RSOs), in and off-campus.</li>
	<li>Monitor and advise students on the implementation of student events and activities such as, but not limited to, cultural events, outreach activities initiated by RSOs, sporting and gaming events, social events like,inter-school competitions, etc.</li>
	<li>Develop and implement together with the SFS Manager, special campus events including, but not limited to, national and international day celebrations, commemorations, etc.</li>
	<li>Plans and implements social, cultural, recreational activities of various student groups, according to school policies and process protocols</li>
	<li>Promotes student participation in social, cultural and recreational activities.</li>
</ul>

Student Leadership and Empowerment

<ul>
	<li>Design and implement leadership and soft-skills workshops, training sessions, and activities for students</li>
	<li>Develop and implement a student leadership program targeting student leaders in RSOs and the Student Council with the aim of developing leadership skills and behavioral competencies that are anchored in CIIT’s core values.</li>
	<li>Regulate and supervise the Student Council, the Student Organizations and the Student Body as a whole</li>
	<li>Provide assistance and support to student-related endeavors and competitions outside of the school</li>
	<li>Organize a student leadership rewards and recognition program.</li>
</ul>

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