M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, extracting insights from these conversations so that organizations can build strategies around them.

Is the role right for you?

As a Jr Data Engineer, you will be part of the data collection team that creates and maintains a scraping system. As a developer, your duties may include designing and developing the system, selecting appropriate scraping tools, writing efficient scraping scripts, monitoring and maintaining the system, ensuring data quality and integrity. 

What are your responsibilities?

<ul>
	<li>Document website analysis processes and metrics in order to help programmers iterate data scraping algorithms</li>
	<li>Designing and developing efficient and scalable algorithm to scrape data from various websites</li>
	<li>Develop and maintain scripts for automation of tasks related to data processing and analysis</li>
	<li>Extracting, transforming, and loading (ETL) data from different sources to enable data analysis and reporting.</li>
	<li>Build and maintain data processing infrastructure</li>
	<li>Continuously improve data quality and automation processes</li>
	<li>Produce and exhibit reports that give a comprehensive overview of the status of your tasks and how much progress has been made on them</li>
</ul>

 

What kinds of opportunities are on offer?

We believe that the power to learn new things is the one of the most important skills anyone can ever have. Given enough persistence and grit, as a part of our data collection team, you will

<ul>
	<li>You will become extremely knowledgeable in scraping system and become good at automating processes</li>
	<li>Become proficient in programming languages such as Python</li>
	<li>Gain an understanding of how to design big data delivery platforms and scalable scraping system</li>
</ul>

Junior Data Engineer

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Accenture Philippines

Ready to become part of the dynamic Accenture team? We’re seeking candidates with the right skills and experience for this role. Think you match the profile? Reach out to us, we'd love to hear from you!

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

What you’ll do:

As a Data Modeler, you will be responsible for working with key business representatives, data owners, end users, application designers, and data architects to model current and new data. Your typical day will involve utilizing your expertise in Data Modeling Techniques and Methodologies to design and implement data models that meet business requirements and align with Data Architecture Principles. 

Roles &amp; Responsibilities: 

<ul>
	<li>Design and implement data models that meet business requirements and align with Data Architecture Principles.</li>
	<li>Collaborate with key business representatives, data owners, end users, application designers, and data architects to model current and new data. </li>
	<li>Develop and maintain conceptual, logical, and physical data models using industry-standard modeling techniques and tools.</li>
	<li>Ensure data models are scalable, maintainable, and optimized for performance.</li>
	<li>Provide guidance and support to development teams on data modeling best practices and standards.</li>
</ul>

Data Engineer

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Job Description

<ul>
	<li>Design, develop and implement ETL pipeline using various integration tools</li>
	<li>Coordinate with Data Analyst to translate analytics requirements into a scalable data model design</li>
	<li>Create and maintain data warehouse architecture</li>
	<li>Ensure consistent quality of data by performing routing testing and troubleshooting of created ETL pipeline</li>
	<li>Have close coordination with Application Development team to implement best technology practices in data processing</li>
	<li>Maintain comprehensive documentation of the applied changes in the production databases</li>
	<li>Perform other tasks as may be assigned by the Senior IT Manager</li>
</ul>

Data Engineer or ETL Developer

Ready to become part of the dynamic Accenture team? We’re seeking candidates with the right skills and experience for this role. Think you match the profile? Reach out to us, we'd love to hear from you!

About Accenture 

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

What you’ll do:

<ul>
	<li>Design and implementation of low-latency, high-availability, and performant applications</li>
	<li>Integration of user-facing elements developed by front-end developers with server-side logic</li>
	<li>Writing reusable, testable, and efficient code</li>
	<li>Integration of data storage solutions</li>
	<li>Assists with the data platform blueprint and design, encompassing the relevant data components</li>
	<li>Collaborates with the Integration Architects and Data Architects to ensure cohesive integration between systems and data models.</li>
</ul>

Data Engineer: Python Developer

Ready to become part of the dynamic Accenture team? We’re seeking candidates with the right skills and experience for this role. Think you match the profile? Reach out to us, we'd love to hear from you!

About Accenture 

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

What you’ll do:

As a Data Modeler, you will be responsible for working with key business representatives, data owners, end users, application designers, and data architects to model current and new data. Your typical day will involve utilizing your expertise in Data Modeling Techniques and Methodologies to design and implement data models that meet business requirements and align with Data Architecture Principles.

Roles &amp; Responsibilities: 

<ul>
	<li>Design and implement data models that meet business requirements and align with Data Architecture Principles.</li>
	<li>Collaborate with key business representatives, data owners, end users, application designers, and data architects to model current and new data.</li>
	<li>Develop and maintain conceptual, logical, and physical data models using industry-standard modeling techniques and tools.</li>
	<li>Ensure data models are scalable, maintainable, and optimized for performance.</li>
	<li>Provide guidance and support to development teams on data modeling best practices and standards.</li>
</ul>

Lead Data Engineer

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

Ylopo LLC is an exciting, rapidly growing, and well funded technology startup headquartered in Santa Monica, CA with a growing team based in and around Manila. We are looking for a talented Data Architect to work alongside our CTO. The right candidate will have extensive experience with ETL process.

This is a full-time, work from home position with working hours of 8:00 AM - 4:00 PM PST. Occasional weekend work or overtime may arise when deadlines need to be met.

 

Responsibilities:

<ul>
	<li>Design, develop, test, implement, document, and operate large-scale volume, high-performance data structures for the business</li>
	<li>Implement data structures using best practices in data modeling and ETL processes</li>
	<li>Gather business and functional requirements and translate these into robust, scalable operable solutions</li>
	<li>Participate in the full end-to-end development life cycle, from design, implementation, and testing, to documentation, delivery, support, and maintenance</li>
	<li>Responsible for the SIT execution with a focus on strategic testing processes and procedures to ensure that business standards and specifications are met</li>
	<li>Support various business functions by collaborating with multiple stakeholders, work with cross-functional teams to source data and make it available for business use</li>
	<li>Identifies, investigates, and resolves users' problems with computer software and hardware</li>
</ul>

Data Engineer & Systems Support

Lately, everything needs analytics, and LENA is a Philippine start-up that provides just that. We provide personalized end-to-end data solutions to both leaders of industries and to SMEs that are looking for an edge -- whether that is in data collection, data storage, data analytics, AI, data science or data strategy! Our objective goes beyond delivering solutions, but to enable clients to appreciate, learn, and integrate data-driven techniques and analytics for their organizations.
As part of our goal to enable transformation through data, we are looking for future leaders who are looking to improve themselves, and are excited to shape individuals, organizations, and even societies. As a LENA employee, you will be both an analytical and creative engineer who is able to grasp user needs, work together to create impactful solutions, and communicate business outcomes.

LENA is the trade name of Twelve Baskets Analytics, Inc.

--- COMPANY VALUES ---
PASSION FOR LEARNING AND INNOVATION
We appreciate the fact that everyone knows something others do not and no one knows everything they need to know. We learn from ourselves and one another. We practice an attitude of teaching and learning to grow as a team.
We value the journey of finding new and better ways of doing things. We continuously develop works of quality and innovate better practices.

WE AS A TEAM
We promote smart ideas and good collaboration working as a team. We understand and accept the value of feedback, listening, and following. We manage and lead our work in a manner that benefits everyone. We initiate and participate in developing ourselves, our work, our customers, and our workplace.

ENGINEERING AND ENTREPRENEURSHIP
We believe that our work must create value for our customers and ourselves. We approach each day with the initiative to solve business problems smartly and to automate as much as we can.

LENA - Lately, Everything Needs Analytics

We are looking for bright and talented Junior Data Engineers to join our dynamic team here at LENA.

As a Junior Data Engineer, you will be responsible for building systems that will collect, manage, and convert raw data into usable information for analysis.

Tasks may include:

<ul>
	<li>Designing, preparing, and programming data engineering workflows from multiple data sources for front-end, analytics, and storage requirements;</li>
	<li>Transforming existing data structures for efficient analytical workflows;</li>
	<li>Accessing and scraping data from various structured and unstructured data sources; and</li>
	<li>Collaborating closely with partners and customers to understand their data, design data structures, and provide functionality that is beneficial to the project.</li>
</ul>

As part of a new team, you will help lay the culture and technical foundation for the team. You will enjoy growth opportunities working alongside a team that encourages intellectual excitement and a startup working environment. You will have the opportunity to bring your skills to the next level and acquire new ones along the way.

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

<ul>
	<li>Analyze and organize raw data</li>
	<li>Build data systems and pipelines</li>
	<li>Evaluate business needs and objectives</li>
	<li>Combine raw information from different sources</li>
	<li>Explore ways to enhance data quality and reliability</li>
	<li>Identify opportunities for data acquisition</li>
	<li>Develop analytical tools and programs</li>
</ul>

Dexcom is the #1 recommended CGM brand by people with diabetes and healthcare providers.

The Dexcom CGM difference
As a pioneer and leader in real-time continuous glucose monitoring (RT-CGM), Dexcom helps to simplify diabetes management. Our CGM Systems provide best-in-class accuracy1 and exceptional convenience, allowing you to live a healthier, more confident life.

Dexcom Philippines Inc.

About Dexcom: 
Founded in 1999, Dexcom, Inc. provides continuous glucose monitoring technology to help patients and their clinicians better manage diabetes. Since our inception, we have focused on better outcomes for patients, caregivers, and clinicians by delivering solutions for people with diabetes - while empowering our community to take control of diabetes.

 
Summary: 
The Data Engineer will be a key contributor to Dexcom’s Customer Advocacy’s Post Market Surveillance Data Analytics. You will be part of the team that works to track and understand product performance in the field by implementing methods to improve data reliability and data quality. 

 
Functional Description: Technical Individual Contributor 
Designs, develops and programs methods, processes, and systems to consolidate and analyze unstructured, diverse “big data” sources to generate actionable insights and solutions for Customer Advocacy and product enhancement. Develops and codes software programs, automated processes to cleanse, transform, integrate, and evaluate large datasets from multiple disparate sources. 

 
Essential Duties and Responsibilities: 
- Create and maintain optimal data pipeline architecture. 
- Assemble large, complex data sets that meet functional / non-functional business requirements. 
- Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc. 
- Build the infrastructure required for optimal extraction, transformation, and loading (ETL/ELT) of data from a wide variety of data sources using DBT, SQL, Python, Snowflake and Google Cloud Platform technologies. 
- Create data tools for analytics and data scientist team members that assist them in building and optimizing our products 
- Work with data and analytics experts to strive for greater functionality in our data systems.

Data Engineer II

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
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3,000 
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(e.g,, Globe
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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
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Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
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•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

Voice Account / Fixed Weekends Off

<ul>
	<li>Verify eligibility and medical benefits of patients/customers</li>
	<li>Evaluate the appropriateness of treatment plans and services provided to the patients covered under the plan</li>
	<li>Review documentation and interpret data obtained from clinical records or systems to apply appropriate clinical criteria and policies in line with regulatory and accreditation requirements for member and/or provider issues</li>
</ul>

USRN Healthcare Associates | North EDSA Quezon City

<ul>
	<li>Analyze medical claims for approval.</li>
	<li>Validate necessity of medical procedures with the objective of optimizing costs.</li>
	<li>Coordinate with various healthcare providers and specialist to validate medical reimbursements and understand patient diagnosis.</li>
</ul>

SALARY PACKAGE:

<ol>
	<li>Monthly Fixed Salary - P42,000 and up</li>
	<li>Plus Night differential pay</li>
	<li>Plus Performance incentives</li>
	<li>HMO benefits</li>
	<li>Paid Training (full salary during training)</li>
	<li>License activation and renewal assistance (fully shouldered by the company.</li>
</ol>

Total monthly compensation can reach up to P50,000.

NCLEX Passer | Senior Nurse Data Analyst | Fort BGC

Are you right for the role?

Client Success Specialist lead Media Meter’s customer engagement. The role focuses on growing our pool of customers and ensuring service excellence with support from data analysts and media monitoring experts. Client servicing skills lie at the core of the position, backed by strong product knowledge and the ability to work in a team environment.¬ Provide first-line support by answering questions, troubleshooting issues, and managing concerns to improve the client’s experience with our products and services.

What are your responsibilities?

<ul>
	<li>Overall accountability for your client’s success, which includes: increasing engagement, product demonstrations, customer retention and growth, and overall satisfaction</li>
	<li>Establishing a trusted strategic advisor relationship with your clients and driving continued value of our products and services</li>
	<li>Create and implement Success Plans to drive clients maximize user experience</li>
	<li>Train new clients on how to use the Media Meter platform in a way that is tailored to their specific use-case and implementation.</li>
	<li>Own, drive and lead the renewals process end to end (from opportunity identification to negotiation to close)</li>
	<li>Proactively engage with key decision makers to identify clients needs, requirements and uncover roadblocks to ensure on- time commitments</li>
	<li>Maintain and report forecast of renewals with your assigned client</li>
	<li>Analyze data and trends to discover and identify the upsell/cross sell opportunities within your client base</li>
	<li>Monitor client’s usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success</li>
	<li>Develop a good understanding of typical business challenges faced by our clients and common objectives to appropriately map features and associated business benefits to address their needs</li>
	<li>Serve as the voice of client and collect feedback to drive continuous improvement across all areas including product.</li>
</ul>

The mandate of Client Success team, of which this role is a part, is to manage and develop a good relationship with the acquired clients which will contribute to revenue generation through renewals, upsells and expansion, synthesize customer feedback and work with MMI internal teams, and to generate and share educational resources, trainings, and best practices to the team’s success.

Relationship Management

Business Analysis

Leadership skills

Client Success Specialist

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

The Cloud Engineer will support the migration of the company’s data from one platform to another. They will be collaborating with our different business units to ensure that data is accurately and completely transferred.

Key Responsibilities

<ul>
	<li>Extract data from various sources, like CSVs, SQL, and APIs, transform it as needed, and load it seamlessly into Google Cloud while ensuring data accuracy and integrity</li>
	<li>Perform ETL data migration by extracting from various sources, transforming data obtained to a specified format/calculation, and finally loading this to its target destination</li>
	<li>Help design and maintain robust data workflows, ETL processes, and pipelines to facilitate the efficient movement of data into designated platforms</li>
	<li>Develop essential tools and procedures to support data movement and monitoring activities, streamlining operational efficiency</li>
	<li>Implement automation wherever possible to optimize data movement processes and enhance productivity</li>
</ul>

Perks and Benefit

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

Why MedGrocer? 

<ul>
	<li>Progress: To work with autonomy on engaging and stimulating projects that involve innovating current processes and systems to provide a smoother delivery of healthcare services. You will be able to have ownership over your work and have a chance to be exposed to various tools and skills that could enhance your capabilities as a developer intern</li>
	<li>Purpose: To design and implement an impact in the digitally enabled platform to provide holistic patient programs in the form of discounted medicines, replenishments, and doctor consultations in order to enhance the lives of millions of Filipinos</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will learn from and create bonds with</li>
</ul>

Cloud Engineer | Makati

The purpose of this role is to provide a high level of customer service by acting as a liaison between consumers and the business, ensuring that all customers receive outstanding service. The Customer Support - Singapore Telco is in-charge of addressing issues, complaints, and inquiries and resolves it in a timely manner. Customer concerns may involve but is not limited to telephone service, wireless mobile, broadband internet connectivity, billing issues and queries regarding telecommunication products and services.

Responsibilities:

<ul>
	<li>Manage customer service, provisioning, and support activities, recognizing that these are closely connected with the day-to-day customer experience</li>
	<li>Provide exceptional customer service in every customer interaction (voice, chat, social media, and email) with the ultimate aim of providing first call resolution.</li>
	<li>Identify ongoing service issues and recommend solutions to the Head of Service</li>
	<li>Maintain an awareness of customer needs and potential service issues through regular telephone contact, including escalated calls</li>
	<li>Support the team in the identification of and action on potential selling opportunities to generate revenue, whilst providing suitable solutions to customers’ requirements.</li>
	<li>Ensure active promotion of products and services based on customer needs and the product options available</li>
	<li>Provide well-rounded, prompt, high-quality, and professional client service at all times</li>
	<li>Perform call-backs to key customers to ensure that they are happy with the telephone, wireless and/or broadband service and product received and investigate any arising sales/support opportunities as needed</li>
	<li>Examine work orders and identify and allocate necessary parts and equipment; track and inventory existing parts, deliveries, documentation, and orders</li>
	<li>Perform data entry to record supplies, jobs, and time spent</li>
	<li>Work with technical personnel as necessary to ensure trouble tickets are addressed quickly</li>
	<li>Deal with all calls and inquiries politely, courteously, professionally and assertively</li>
	<li>Handle and resolve customer complaints within the procedures and guidelines provided</li>
	<li>Action Customer Service inquiries/escalations as requested by various business team customers</li>
	<li>Liaise with vendors and/or third Party vendors when appropriate to ensure seamless service delivery</li>
</ul>

Customer Support | Singapore Telco | Mandaluyong

ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

Duties &amp; Responsibilities 

<ul>
	<li>Conceptualizing and monitoring of all online marketing strategies in reaching the company's objectives </li>
	<li>Increasing customer awareness, and developing a customer base through content advertising </li>
	<li>Strengthen brand management efforts using social networking sites, digital media, email marketing following Company directions and standards. </li>
</ul>

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