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IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.

IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

IMPACT - Training / Marketing / Consulting

The Business Development Officer is expected to do lead generation, product/ service pitching to food and store owners or merchants, and collect requirements from partnered merchants. 

<ul>
	<li>Lead generation and research (both remotely over the phone and in-person pitching)</li>
	<li>Other lead generation activities such as flyering, attending trade events, etc.</li>
	<li>Scheduling for and pitching to restaurant owners, staff or managers.</li>
	<li>Conducting regular follow-ups with restaurant point of contacts to continue negotiations, ensure contract signing and proper transition to onboarding activities.</li>
	<li>Content onboarding, including but not limited to ensuring that data and documents collected are complete and in alignment with requirements, adhering to procedures and standards</li>
</ul>

Business Development Officer | Bacolod

The Account Management Executive communicates with food and store owners or partners to understand their needs to resolve complaints and prevent additional issues by proposing and implementing process improvements.

• Build strong and lasting relationships with customer/partners based on trust and respect. 
• Liaise with internal departments to facilitate partner’s fulfillment and grow partners’ business and revenue through offering marketing promos and expansion. 
• Identify and understand partners’ business needs to be able to customize product offerings. 
• Expand partner merchants’ business by offering other products and services to further create partnership value. 
• Keep accurate and updated records of account related information. 
• Maintain updated knowledge of company products and services.

Account Management Executive

The Business Development Officer is expected to do lead generation, product/ service pitching to food and store owners or merchants, and collect requirements from partnered merchants.

<ul>
	<li>Lead generation and research (both remotely over the phone and in-person pitching)</li>
	<li>Other lead generation activities such as flyering, attending trade events, etc.</li>
	<li>Scheduling for and pitching to restaurant owners, staff or managers.</li>
	<li>Conducting regular follow-ups with restaurant point of contacts to continue negotiations, ensure contract signing and proper transition to onboarding activities.</li>
	<li>Content onboarding, including but not limited to ensuring that data and documents collected are complete and in alignment with requirements, adhering to procedures and standards</li>
</ul>

Business Development Officer | Cagayan de Oro

Founded and based in Manila on 2011 with just a handful of people, we grew to be the reliable Software Development company that we are now, with several partners across diverse industries in the Philippines. Constantly evolving along with the ever-changing world of software development and design, we aim to become the valuable business partner of choice.

Blackfort Consulting Inc.

<ul>
	<li>Review requirements, specifications and technical design documents to provide timely and meaningful feedback</li>
	<li>Create detailed, comprehensive and well-structured test plans and test cases</li>
	<li>Develop and apply testing processes for new and existing products to meet client needs</li>
	<li>Liaise with internal teams (e.g. developers and product managers) to identify system requirements</li>
	<li>Design, develop and execute automation scripts</li>
	<li>Stay up-to-date with new testing tools and test strategies</li>
</ul>

QA Analyst

The Account Management Executive communicates with food and store owners or partners to understand their needs to resolve complaints and prevent additional issues by proposing and implementing process improvements.

• Build strong and lasting relationships with customer/partners based on trust and respect. 
• Liaise with internal departments to facilitate partner’s fulfillment and grow partners’ business and revenue through offering marketing promos and expansion. 
• Identify and understand partners’ business needs to be able to customize product offerings. 
• Expand partner merchants’ business by offering other products and services to further create partnership value. 
• Keep accurate and updated records of account related information. 
• Maintain updated knowledge of company products and services.

Account Management Executive | CEBU

Responsibilities

<ul>
	<li>Writes code for new software applications, i.e., back-end to front-end.</li>
	<li>Undertakes software modifications or feature enhancements to existing systems.</li>
	<li>Contributes to the provision of Enterprise-grade solutions.</li>
	<li>Performs full life cycle software development of distributed web applications.</li>
	<li>Designs and develops new systems.</li>
	<li>Develops and manages well-functioning databases and applications.</li>
	<li>Outlines client-side and server-side architecture</li>
	<li>Manages the complete software development process, i.e., from conception to deployment.</li>
	<li>Maintains and upgrades software following deployment.</li>
</ul>

Full Stack Developer

The Sr. HR Officer will be responsible for smooth &amp; continuous execution of different internal and external processes within Human Resources. He/she will be primarily responsible for supervising the day-to-day tasks of the whole HR team such as but not limited to Talent Acquisition, Compensation &amp; Benefits, HR Administration, Employee Engagement and Retention, and Labor Relations.

Job Responsibilities

<ul>
	<li>Recruitment &amp; Hiring</li>
	<li>Oversees completion of assigned external and internal manpower requirements on time.</li>
	<li>Monitors job vacancies posts, sourcing, recruiting, and pooling.</li>
	<li>Conducts paper screening and second level interviews of Managerial up to Executive positions.</li>
	<li>Keeps the existing Job Descriptions up to date.</li>
	<li>Compensation &amp; Benefits / Timekeeping</li>
	<li>Summarizes reports of employees’ incurred absences, rendered OTs, weekend work, holiday work, and tardiness for computation sent to accounting and finance.</li>
	<li>Liaises with various service providers on company benefits.</li>
	<li>Filing / Records Management</li>
	<li>Monitors updates of 201 files.</li>
	<li>Updates employee masterlist (database) and online directory.</li>
	<li>Safekeeps other HR-related records (i.e. HMO, Job portals, budgets, and etc.).</li>
	<li>Employee Engagement</li>
	<li>Oversees and facilitates Employee Programs projects aimed to promote camaraderie, including rewards and recognition across the organization.</li>
	<li>Crafts announcements (i.e. holidays, suspensions, employee engagements, and etc.)</li>
	<li>Labor Relations</li>
	<li>Releases necessary HR memos for internal and external matters (i.e. notice to explain, warning memos – grievances/offenses, disciplinary actions, addendums, and amendments).</li>
	<li>Strictly implements and crafts HR policies and procedures.</li>
	<li>Offboards resigned employees, facilitates clearances, submits final pay computations, and processes COE (Certificate of Employment).</li>
	<li>Answers / Responds / Gives actions to HR-related concerns.</li>
	<li>Performance Management</li>
	<li>Spearheads employee’s evaluation (i.e. probationary evaluation, yearly evaluation) and appraisal.</li>
</ul>

 

Others

<ul>
	<li>Other roles / deliverables, whether part or outside of the employees’ general scope of work, that may be assigned from time to time.</li>
	<li>Social Media</li>
	<li>Materials request</li>
	<li>DOLE compliance</li>
</ul>

Sr. HR Officer

Content and Onboarding: 
- Ensure data and documents are complete and aligned with requirements. 
- Train partner merchants and maintain standards. 
- Collaborate with other departments when needed.

Account Management: 
- Handle higher-tier accounts and build trust-based relationships. 
- Analyze partner business for growth strategies. 
- Customize product offerings and expand business. 
-Keep accurate records and stay updated on services. 
- Advocate for partner satisfaction.

Performance Management: 
- Monitor and coach team members. 
- Oversee team productivity. 
- Track key performance indicators (KPIs). 
- Conduct training and coaching sessions.

Client Management: 
- Lead meetings with clients and partners. 
- Manage deadlines and check daily operations. 
- Provide timely reporting on team performance.

Sr. Project Lead | Cebu

Sales:

<ul>
	<li>Lead generation and research (both remotely over the phone and in-person pitching)</li>
	<li>Other lead generation activities such as flyering, attending trade events, etc.</li>
	<li>Scheduling for and pitching to restaurant owners, staff or managers.</li>
	<li>Conducting regular follow-ups with restaurant point of contacts to continue negotiations, ensure contract signing and proper transition to onboarding activities.</li>
</ul>

Account Management:

<ul>
	<li>Communicating with partners to understand their needs and explain partnership value.</li>
	<li>Building relationships with partners based on trust and respect.</li>
	<li>Collaborating with internal departments to facilitate partner’s fulfillment.</li>
	<li>Collecting and analyzing data to learn more about consumer behavior.</li>
	<li>Keeping accurate records pertaining to inventory and account notes.</li>
	<li>Maintaining updated knowledge of company products and services.</li>
	<li>Resolving complaints and prevent additional issues by improving processes.</li>
</ul>

Key Accounts Officer | Olongapo

<ul>
	<li>Perform analysis on software applications functionalities</li>
	<li>Can do bug fixing, feature request and enhancements.</li>
	<li>Deployment using CI/CD approach and maintenance of applications.</li>
</ul>

Application Support Engineer

We are a boutique software consultancy with offices in Singapore, the UK, and the Philippines.

We specialise in enterprise platforms that perform well, scale better and are easy to maintain. We use state-of-the-art mobile, web, and distributed/cloud computing technologies.

Our Clients include established companies and start-ups in the financial services, energy, telecoms and media sectors, in Europe and Asia.

Robust delivery and Client satisfaction are only one side of the story - we aim to give our Software Consultants an environment where they can grow, be productive, and be happy.

We love to work as a Team but we want individual talent and aspirations to shine. We are currently 100% remote.

Gluon Consulting Pte. Ltd.

We are looking for one skilled, talented, and passionate QA Engineer who can embrace some of our projects and make a difference.

As a QA Engineer engineer, you will work on a variety of software projects, all having at least one web or mobile (Android and iOS) front-end.

You will be in charge of:

<ul>
	<li>Analysing design and specifications artifacts (documents, spreadsheets, diagrams, plans, etc.) and help elaborate optimal functional, usability and performance testing strategies</li>
	<li>Design and maintain test packs, describing functional testing steps on primary, secondary and exception flows, including regression testing against previous versions.</li>
	<li>Help UX Designers perform usability tests on different screen and device formats, advising on fixes and improvements</li>
	<li>Help BAs and Developers create and maintain data sets to be used for regression and performance testing</li>
	<li>Execute QA sign-off before every new release</li>
	<li>Perform all of the above on development, UAT, Staging and Production versions of the front-ends.</li>
</ul>

The work is 100% remote work-from-anywhere. A standard 40 hours/week commitment is required.

Due to the nature of the job, a quiet work environment and a fast (&gt; 50 Mbit/s) and reliable Internet connection is a must. We will provide test devices (e.g. smartphones, tablets) and subsidised high-speed Internet if necessary.

Mobile | Web QA Engineer

Sales:

<ul>
	<li>Lead generation and research (both remotely over the phone and in-person pitching)</li>
	<li>Other lead generation activities such as flyering, attending trade events, etc.</li>
	<li>Scheduling for and pitching to restaurant owners, staff or managers.</li>
	<li>Conducting regular follow-ups with restaurant point of contacts to continue negotiations, ensure contract signing and proper transition to onboarding activities.</li>
</ul>

Account Management:

<ul>
	<li>Communicating with partners to understand their needs and explain partnership value.</li>
	<li>Building relationships with partners based on trust and respect.</li>
	<li>Collaborating with internal departments to facilitate partner’s fulfillment.</li>
	<li>Collecting and analyzing data to learn more about consumer behavior.</li>
	<li>Keeping accurate records pertaining to inventory and account notes.</li>
	<li>Maintaining updated knowledge of company products and services.</li>
	<li>Resolving complaints and prevent additional issues by improving processes.</li>
</ul>

Key Account Officer | Cabanatuan

<ul>
	<li>Handles inbound and outbound calls for:</li>
</ul>

a. Eligibility verification 
b. Provider Network Information 
c. Inquiries on Clients' Medical Plan/ Schedule of Benefits (SOB) 
d. Other related queries/requests from brokers, accredited Network Providers, clients and other intermediaries

<ul>
	<li>Issuance of Letter of Authority (LOA) for all eligible In-Patient (IP) and Out-Patient (OP) availments</li>
	<li>Coordinates with accredited medical provider hospital admission of clients</li>
	<li>Computes for clients' eligible medical benefits during hospital discharge and ensure all excess of benefits (EOB) are collected prior to discharge.</li>
	<li>Attend to clients' and intermediaries' queries/requests/complaints course thru other sources than voice calls (Mobile App/ e-mail / sms etc.)</li>
	<li>Undertakes all other tasks that may be assigned from time to time.</li>
</ul>

Customer Care Agent | Team Leader

The Events Operations Specialist is responsible for creating event concepts, selecting venues, budgeting, securing sponsorships, handling logistics, handling event marketing, negotiating with sub-contractors, preparing expenditure reports, and evaluating event effectiveness.

Key responsibilities:

<ul>
	<li>Be a champion for event management and production</li>
	<li>Assist the team with technical setup (e.g., sound system, lights, cameras, etc.)</li>
	<li>Assist in doing technical run-throughs with the host and key opinion leader (KOL)</li>
	<li>Ensure the smooth execution and flow of operations from ingress to egress</li>
	<li>Discuss the results (green and red flags) of executions to concerned parties</li>
	<li>Prepare reports as needed and engage in basic client management</li>
	<li>Perform other tasks as needed</li>
</ul>

Events Operation Specialist

The Merchant Support will act as client advocate and work with the team to ensure that partner needs are understood and satisfied. They may assist with making sales, handling client complaints, collecting, promo, analyzing data, and improving the overall customer’s experience.

<ul>
	<li>Build strong and lasting relationships with customer/partners based on trust and respect.</li>
	<li>Collaborate with internal departments to facilitate partner’s fulfillment.</li>
	<li>Grow partners’ business and revenue through offering marketing promos and expansion.</li>
	<li>Identify and understand partners’ business needs to be able to customize product offerings.</li>
	<li>Expand partner merchants’ business by offering other products and services to further create partnership value.</li>
	<li>Assist in collection efforts as part of business compliance.</li>
	<li>Keep accurate and updated records of account related information.</li>
	<li>Maintain updated knowledge of company products and services.</li>
	<li>Identify industry trends and conduct competitive intelligence initiatives.</li>
</ul>

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