ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Provide excellent customer service by dictating a variety of conversational topics verbatim.</li>
	<li>Use effective listening skills to transcribe telephone conversations for hard-of-hearing clients.</li>
	<li>Maintain a high level of dictation speed and accuracy.</li>
</ul>

Salary Package

<ol>
	<li>Basic salary and allowances P15,000 to P23,000</li>
	<li>Night shift differential pay</li>
	<li>Performance-based bonuses / incentives</li>
	<li>HMO benefit</li>
</ol>

Communications Specialists | Cavite

<ul>
	<li>Provide excellent customer service by dictating a variety of conversational topics verbatim.</li>
	<li>Use effective listening skills to transcribe telephone conversations for hard-of-hearing clients.</li>
	<li>Maintain a high level of dictation speed and accuracy.</li>
</ul>

Communications Specialist | Baguio

Communications Specialist | Fort BGC

Communications Specialists | Mall of Asia Pasay

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Here at M2.0 Communications, we are storytellers who believe that there’s always more than one way to tell a story. We are focused on telling meaningful data-driven narratives alongside building the best communications team in the Philippines. Our differentiation lies in the robust support oﬀered by our diﬀerent service units, as well as our knowledge and experience in stakeholder management, technology, and business PR.

 

What started with just one employee in 2003, M2.0 now has a total of over 60 full-time staﬀers composed of a dozen manager/director level employees and more than 50 specialists that work together to go above and beyond the typical narrative. To stay at the forefront of data-driven storytelling, we are continuously in search of talents who will help us develop innovative products and services.

Is the role right for you?

We are seeking a highly motivated and experienced Strategic and Business Development Director to join our team. The ideal candidate will be responsible for driving the growth and expansion of our business through strategic planning, market analysis, and business development initiatives. This role requires a combination of strong leadership, strategic thinking, and business acumen to identify opportunities for growth and develop effective strategies to capitalize on them.

What are your responsibilities?

<ul>
	<li>Strategic Planning: Develop and implement strategic plans to drive business growth and achieve company objectives. Analyze market trends, competitor activities, and industry developments to identify opportunities for expansion.</li>
	<li>Business Development: Lead the business development efforts to acquire new clients and expand our client base. Build and maintain relationships with key stakeholders, including potential clients, industry partners, and influencers.</li>
	<li>Market Analysis: Conduct thorough market research to identify emerging trends, customer needs, and competitive threats. Utilize insights to inform strategic decisions and develop targeted marketing strategies.</li>
	<li>Proposal Development: Collaborate with the creative and account teams to develop compelling proposals and pitches for potential clients. Tailor solutions to meet the specific needs and objectives of each client.</li>
	<li>Revenue Growth: Drive revenue growth through effective client acquisition and retention strategies. Set ambitious sales targets and develop plans to achieve them, monitoring progress and making adjustments as needed.</li>
	<li>Team Leadership: Provide leadership and guidance to the business development team, fostering a culture of collaboration, innovation, and accountability. Mentor team members and support their professional development.</li>
	<li>Networking: Represent the company at industry events, conferences, and networking opportunities to raise awareness of our brand and build relationships with potential clients and partners.</li>
</ul>

Strategy and Business Development Director

M2.0 Communications leads a portfolio of four companies in big data, construction, communication, and business process outsourcing. As a group, we have a culture that emphasizes passion for learning and getting things done. Over the last 15 years, we’ve grown to a size where we have begun requiring specialized administrative teams to run the companies in our portfolios. As we create products and test new business models, we’ve come to learn that building a team of finance experts is a crucial part of our growth journey. This is where you come in.

We are currently seeking a dedicated Reports Analyst to join our team of professionals focused on providing exceptional data-driven communications products and services. The successful candidate will possess strong analytical skills and have the ability to effectively interpret and utilize data to create reports in making well-informed marketing and communication decisions.

Core Responsibilties:

<ul>
	<li>Familiarity with different business industries.</li>
	<li>Tracking news releases, broadcast coverage, and social media mentions on a daily basis using media intelligence and social listening tools.</li>
	<li>Summarizing stories and mentions, and determining whether they have a positive, negative, or neutral impact.</li>
	<li>Maintain databases and data systems to ensure accuracy and reliability.</li>
	<li>Identify trends, patterns, and insights in data and prepare reports and visualizations that communicate these findings to stakeholders.</li>
	<li>Developing more effective reports that provide a clear overview of media presence and campaign performance.</li>
	<li>Interpreting multiple media data and preparing reports in slide format.</li>
	<li>Conduct research and perform analysis to identify areas of opportunity for the organization.</li>
</ul>

Report Writing

Analyzing Data

Writing

Microsoft / MS Excel

Reports Analyst | M2

<ul>
	<li>Process inbound inquiries on subscription plans and promos and requests related to activation, disconnection, upgrades and billing concerns.</li>
	<li>Handle customers concerns with urgency and tact.</li>
	<li>Stay positive and give customer reassurance that their concerns are your primary concern.</li>
</ul>

Call Center Agent | Communications Account | CDO

M2.0 Communications, a leading PR and digital marketing agency, is seeking a Junior Creative Producer to join our team. As a Junior Creative Producer, you will be responsible for supporting the creative team in developing and executing campaigns across various channels, including social media, digital advertising, and traditional media.

 

Responsibilities:

<ul>
	<li>Work closely with the creative team to develop and produce content for various campaigns</li>
	<li>Collaborate with designers, copywriters, and other creatives to develop and execute campaign concepts</li>
	<li>Conduct research and gather insights to inform creative development</li>
	<li>Manage project timelines and ensure all deliverables are met on time and within budget</li>
	<li>Provide support for video and photo shoots, including sourcing locations, props, and talent</li>
	<li>Assist in creating and delivering presentations to clients</li>
	<li>Stay up-to-date with industry trends and best practices in creative production</li>
</ul>

Junior Creative Producer

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Create content for public relations, encompassing marketing materials, press releases, media relations content, corporate newsletters, and social media content, contributing to the consistent maintenance of the company's visual and creative presence.</li>
	<li>Lead and oversee content strategy for projects of varying scales, utilizing digital and brand design, compelling content, and technology to ensure impactful outcomes.</li>
	<li>Work collaboratively with other departments and external partners to formulate marketing plans, analyze results, and identify opportunities for brand and community engagement.</li>
	<li>Initiate internal marketing campaigns that effectively translate marketing objectives across business units into clear and motivating creative strategies.</li>
	<li>Conduct analysis on brand tracking, market trends, consumer needs, and the competitive landscape.</li>
	<li>Compose, edit, and proofread marketing and communications materials, such as press releases, blog posts, and social media content.</li>
	<li>Ensure alignment of all content in web, print, and digital materials, as well as marketing collaterals, with brand standards through the use of branding guides, ensuring a cohesive and strong market presence.</li>
	<li>Support other departments in producing visual presentations, communication materials, and other creative content.</li>
	<li>Meet budget standards by forecasting and managing expenses, implementing cost-saving measures.</li>
	<li>Represent CIIT in communication-related events or association meetings, establishing relevant industry linkages and beneficial partnerships.</li>
	<li>Collaborate with the Admissions and Academics team to develop an effective communications strategy for programs offered based on campaigns and target audience.</li>
	<li>Identify opportunities to enhance the brand's reputation and maintain a media database.</li>
	<li>Create and produce internal newsletters for the organization.</li>
</ul>

Branding and Communications Manager

Is this role right for you?

Public Relations and Marketing Communications practices are evolving at an unprecedented pace, with insights and strategyd evelopment to assume greater and greater importance in the foreseeable future. This role is for professionals interested in creating PR and digital campaigns built on critical thinking, creative storytelling, and strong client relationships.

The Account Manager is responsible for:

<ul>
	<li>Project management and implementation, including day-to-day client/stakeholder correspondence, reporting, and execution</li>
	<li>Nurturing relationships with client stakeholders and media</li>
	<li>Driving strategic communications recommendations, including editorial direction, PR planning, and presenting business proposals</li>
</ul>

The Account Manager will directly report to theAccount Director while working with a multi-disciplinary team to develop and implement corporate and consumer campaigns, across a wide range of verticals—including FMCG, electronics, technology, and fashion.

What are your responsibilities?

PR Project Management

<ul>
	<li>Directs activity on assigned accounts, collaborating with the relevant internal teams to ensure that client requirements are met</li>
	<li>Coordinates project timing and budgets with servicing teams and provides clients with timeline and budget updates</li>
	<li>Contributes to the development of high-quality campaigns, story angles, media lists and campaign calendars</li>
	<li>Tracks agency and vendor costs to help ensure profitability and assists in preparation of client invoices</li>
</ul>

Client Servicing and Relations

<ul>
	<li>Develops strategic PR plans and provides counsel to clients</li>
	<li>Leads and participates in client meetings</li>
	<li>Keeps apprised of clients’ brands, products, services, and marketing developments—specifically, their key issues and challenges, competitive analysis, and industry trends</li>
	<li>Provides client reporting and results in analysis of key programs and initiatives</li>
</ul>

Business Development

<ul>
	<li>Actively identifies and develops new business opportunities within existing accounts and support other efforts from the New Business team</li>
	<li>Manages agency resources to ensure projects are delivered to appropriate standards on time and on budget</li>
</ul>

What’s in it for you?

An opportunity to become a leader in a fast-growing organization, anchored in creating products and services that shape the future of brand communications. The Account Manager will be trained and immersed on the agency’s engines of growth, from content creation to digital marketing to strategic planning and organizational management. The role also provides opportunities to build your network through new relationships with both local and global clients.

PR Account Manager

<ul>
	<li>Handle customer inbound calls for internet TV subscription.</li>
	<li>Process request for renewal, activation, disconnection and billing inquiries.</li>
	<li>Route calls to Level 2 for complex technical issues.</li>
	<li>Ensure all calls are in keeping with company policies.</li>
</ul>

Customer Service | Cable TV | Bacolod

Here at M2.0 Communications, we are storytellers who believe that there’s always more than one way to tell a story. We are focused on telling meaningful data-driven narratives alongside building the best communications team in the Philippines. Our differentiation lies in the robust support oﬀered by our diﬀerent service units, as well as our knowledge and experience in stakeholder management, technology, and business PR.

What started with just one employee in 2003, M2.0 now has a total of over 60 full-time staﬀers composed of a dozen manager/director level employees and more than 50 specialists that work together to go above and beyond the typical narrative. To stay at the forefront of data-driven storytelling, we are continuously in search of talents who will help us develop innovative products and services.

Is this role right for you?

At M2.0 Communications, we’re well aware of the impact our solutions have on the world’s leading brands. But we won’t rest until everybody knows. We’re seeking a qualified business development specialist to extend our global reach through expert discovery and exploration of new and untapped business opportunities and relationships. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help build brands that help make everyday activities easier for people around the world. Highly skilled at sales and business operations, this person will join and inspire a team of like-minded go-getters to achieve our company vision.

What are your responsibilities?

<ul>
	<li>Managing both our existing sales pipeline and developing new business opportunities</li>
	<li>Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships</li>
	<li>Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets</li>
	<li>Develop strategies and positions by analyzing new venture integration</li>
	<li>Assist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goals</li>
	<li>Motivate the team, track performance, and report metrics</li>
</ul>

Daily and Monthly Responsibilities

<ul>
	<li>Monitor and evaluate industry trends and customer drivers and meet regularly with management and stakeholders to discuss strategy</li>
	<li>Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources</li>
	<li>Generate new leads, identify and contact decision-makers, screen potential business opportunities, select the deals inline with strategies, and lead and facilitate pitch logistics</li>
	<li>Develop and implement overarching outbound sales and business development strategy, sales processes, structure, and best practices across the company</li>
	<li>Support deal structure and pricing with business value analysis; negotiate prices for proactive bids and proposals</li>
	<li>Maintain and share professional knowledge through education, networking, events, and presentations</li>
</ul>

Presentation Skills

Business Development

Communication Skills

Organization

Account Management

Business Development Specialist  M2

Here at M2.0 Communications, we are storytellers who believe that there’s always more than one way to tell a story. We are focused on telling meaningful data-driven narratives alongside building the best communications team in the Philippines. Our differentiation lies in the robust support oﬀered by our diﬀerent service units, as well as our knowledge and experience in stakeholder management, technology, and business PR.

 

What started with just one employee in 2003, M2.0 now has a total of over 60 full-time staﬀers composed of a dozen manager/director level employees and more than 50 specialists that work together to go above and beyond the typical narrative. To stay at the forefront of data-driven storytelling, we are continuously in search of talents who will help us develop innovative products and services.

 

Is the role right for you?

We are seeking a dynamic and results-oriented Account Manager to join our team, specializing in managing creative projects across various industries. The ideal candidate will have a passion for creativity, exceptional project management skills, and a proven track record of successfully delivering innovative campaigns. As an Account Manager for Creatives, you will be responsible for overseeing the end-to-end execution of projects, fostering strong client relationships, and driving strategic communications recommendations to achieve client objectives.

 

 

 

 

What are your responsibilities?

Project Management and Implementation:

<ul>
	<li>Manage and implement creative projects from conception to execution, ensuring alignment with client/stakeholder expectations.</li>
	<li>Coordinate day-to-day client correspondence, reporting, and project execution to maintain smooth project flow.</li>
	<li>Manage all aspects of video production, including scriptwriting, casting, location scouting, and post-production.</li>
	<li>Direct and coordinate the work of videographers, editors, designers, and other creative team members.</li>
	<li> Conduct regular quality checks to ensure that the final deliverables are achieved.</li>
</ul>

Client Relationship Management:

<ul>
	<li>Nurture strong relationships with client stakeholders and media representatives, fostering trust and collaboration.</li>
	<li>Provide strategic communications recommendations, including editorial direction, PR planning, and business proposals presentations.</li>
</ul>

Strategic Planning and Execution:

<ul>
	<li>Develop marketing strategies and campaigns tailored to each project's objectives and target audience, aligning with the Director's creative vision.</li>
	<li>Lead the development of high-quality campaigns, story angles, media lists, and campaign calendars to maximize impact and engagement.</li>
</ul>

Resource Management and Coordination:

<ul>
	<li>Engage and supervise department heads and relevant internal teams to ensure seamless coordination and execution of client projects.</li>
	<li>Coordinate project timing and budgets with servicing teams, providing timely updates to clients on timelines and budgets.</li>
</ul>

Financial Management and Business Development:

<ul>
	<li>Plan and manage production flow, logistics, manpower requirements, and budgets for production, optimizing resource allocation.</li>
	<li>Actively identify and develop new business opportunities within existing accounts, collaborating with the New Business team to drive growth.</li>
</ul>

Client Servicing and Reporting:

<ul>
	<li>Provide strategic PR counsel to clients, leading and participating in client meetings to address key issues and challenges.</li>
	<li>Keep abreast of clients' brands, products, services, and market developments to provide insightful analysis and recommendations.</li>
	<li>Deliver comprehensive client reporting and results analysis, ensuring transparency and accountability in project outcomes.</li>
</ul>

Account Manager for Creatives

<ul>
	<li>Respond to questions.</li>
	<li>Accomplish information systems and organization mission by completing related results as needed.</li>
	<li>Gather customer information as required.</li>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Follow communication “scripts” when handling different topics.</li>
</ul>

Travel Reservations Associate

<ul>
	<li>Deal directly with customers either by telephone or electronically thru emails, chat and other messaging system</li>
	<li>Respond promptly to customer inquiries with courtesy</li>
	<li>Perform customer verification and provide pricing and delivery information</li>
	<li>Identify and assess customer needs to ensure satisfaction.</li>
</ul>

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