Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

The Role

As a Customer Advisor - New Accounts Officer, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products. You ensure on-time and accurate service delivery in compliance with the service standards of the Bank.

 

How you'll contribute

<ul>
	<li>Identifies customer's needs, maintains and nurtures customer relationships through marketing calls, recommending and cross-selling other bank products, services, and alternative channels to customers, and formulation of strategies to further increase dealings with the Bank</li>
	<li>Assists walk-in customers by serving and advising them on bank products to meet their needs and have dealings with the Bank</li>
	<li>Manages/attends to customers’ complaints by coordinating with the Branch Channel Manager (BCM) and/or concerned unit/s to ensure resolution and meet client satisfaction</li>
	<li>Processes over-the-counter transactions and requests in accordance with the policies and procedures set by the Bank to ensure service delivery to customers within the service standards of the Bank</li>
	<li>Acts as a primary co-custodian to the Main Vault Door and Cash Safe and is tasked to conduct end-of-day verification of cash in a vault in accordance with the policies and procedures set by the Bank</li>
</ul>

Persuasion and Negotiation

Salesforce

Sales and Marketing Knowledge

Customer Service

Communication Skills

Closing Sales

New Accounts Officer Caloocan

The Role

The Sales Associate position will jump-start your career in ultimately becoming a Business Manager that will bring the organization to greater heights by increasing its customer base and portfolio. 
Graduates of the Sales Associate Training Program will become Junior Assistant Managers after six months. 
This role will work best for you if you are always on the go doing fieldwork while enjoying the opportunity to meet new people. Reap the fruits of your hard work and be enjoy the Bank’s performance-based awards and incentives on top of your basic pay. 
 
How You Will Contribute

<ul>
	<li>Generate individual and corporate leads through client mapping</li>
	<li>Acquire new clients and maintain the growth of newly solicited accounts</li>
	<li>Assist clients in the selection of products and services suitable to their needs</li>
	<li>Coordinate with branch operations team for effective bank service delivery</li>
</ul>

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