business management consultancy activities

Direc Business Technologies, Inc. is the top-of-mind provider of intelligent business management solutions ranging from Enterprise Resource Planning, Customer Relationship Management, IT and Security, HRIS and Payroll.

Apart from our cutting-edge intelligent business management expertise, we also pride ourselves on proven implementation methodology, high-quality services, and excellent customer support.

We are always up to date with business trends and new technologies which enable us to deliver relevant solutions to enterprises today!

DIREC BUSINESS TECHNOLOGIES INC.

<ul>
	<li>Conduct Business Process Analysis</li>
	<li>Prepare Configuration of Database</li>
	<li>Conduct End-User Training</li>
	<li>Provide post go-live support</li>
	<li>Help customers evaluate and implement improved processes</li>
	<li>Direct clients in defining financial and business processes for software implementations</li>
	<li>Solve issues related to system implementation</li>
</ul>

This test measures the knowledge on accounting fundamentals covering topics on accounting process & principles, financial statements and basic concepts on assets, liabilities and equity.

Accounting Fundamentals

Functional ERP Consultant

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Accenture Philippines

Accenture in the Philippines is currently looking for talented individuals for our Business Resiliency Senior Analyst.

About Us: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

About the Role: As a Business Resiliency Senior Analyst, you will perform the following (but not limited to) duties and responsibilities: 

<ul>
	<li>Perform risk assessments and execute tests to ensure functioning activities and security measures</li>
	<li>Encrypt data transmissions and erect firewalls to conceal confidential information as it is being transmitted and to keep out tainted digital transfers Business Resiliency Management</li>
	<li>Support the Business Resiliency Management program across business and functions as per the Accenture BRM policy and methodology Compliance.</li>
	<li>Tracks compliance to the agreed business resiliency controls through ongoing reviews Design</li>
	<li>Develop plans to safeguard computer files/intellectual property against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.</li>
</ul>

Project Management Senior Analyst | Business Continuity

facebook.com/ImpactTrainingConsultancy

IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.

IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

IMPACT - Training / Marketing / Consulting

The Business Development Officer is expected to do lead generation, product/ service pitching to food and store owners or merchants, and collect requirements from partnered merchants.

<ul>
	<li>Lead generation and research (both remotely over the phone and in-person pitching)</li>
	<li>Other lead generation activities such as flyering, attending trade events, etc.</li>
	<li>Scheduling for and pitching to restaurant owners, staff or managers.</li>
	<li>Conducting regular follow-ups with restaurant point of contacts to continue negotiations, ensure contract signing and proper transition to onboarding activities.</li>
	<li>Content onboarding, including but not limited to ensuring that data and documents collected are complete and in alignment with requirements, adhering to procedures and standards</li>
</ul>

Business Development Officer Bacolod

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Conducts interview with users as part of the systems analysis stage of systems development

Coordinate with users in preparing data flow diagram and entity relationship diagram

Analyze user output requirements, present system process flow, DFD and ERD in preparation for data modelling activity

Prepare program specification if the proposed system including screen and report prototypes

Convey program specifications to programmer for development, or if necessary, handle coding of complex application programs

Prepares system level test scripts and test data

Conducts system level testing and ensure output requirements are obtained accurately

Lead project team in conducting user training program

Ensures that procedures for backup and recovery, for all deployed/implemented programs per application system assigned

IT Business Analyst

INFOMAX is a wholly owned Filipino company that was incorporated and registered to SEC in February 1998. 
Infomax aims to provide world class solutions in the area of Content Integration and Business Intelligence.  Our goal is to maximize the IT investments of our clients by providing them with high-value solutions that will improve their business processes and increase their revenue stream. 
We aim to be the preferred Partner in their business initiatives.
We enable and empower our employees to render innovative and high quality services to our customers. We will empower our employees with industry skills and product knowledge to become highly respected professionals in their fields.

Infomax Systems Solutions and Services Inc.

<ol>
	<li>Performs business requirements gathering from external and internal stakeholders using elicitation techniques and ensures proper documentation of these business requirements</li>
	<li>Reviews, analyzes, and evaluates client's requirements to implement system solutions to support the client's requirements</li>
	<li>Translates client requirements into functional requirements in a clear manner that is comprehensible to developers or project team</li>
	<li>Conducts software design sessions with solutions architect and development team to define functionalities of a software for developed product and services</li>
	<li>Define project requirements by identifying project milestones, phases, and activities and creating a project timeline based on the milestones and activities</li>
	<li>Monitoring of the deliverables and ensuring timely completion of projects</li>
	<li>Function as a liaison between business users and the technical team</li>
	<li>Conducts regular checkpoints or meetings with the business users to ensure that issues are appropriately addressed</li>
	<li>Conducts functional testing of software releases and ensures that it is aligned with the business requirements</li>
	<li>Monitors software problems of developed products and services from problem reporting to resolution</li>
	<li>Supports project delivery by working with the project team to document and coordinate user acceptance testing and training plans</li>
	<li>Provides the necessary support to ensure that all issues encountered during user acceptance test are properly addressed and resolved on a timely manner</li>
	<li>Manages development of developed products and services, features, and enhancements as aligned with each product’s roadmap</li>
	<li>Conducts risk assessment with project team for identifying risks ang mitigating plans for each assigned project</li>
	<li>Consolidates and validates build packages and patches, as endorsed by the quality analyst for proper commercial versioning and documentation, and handover to the implementation team</li>
	<li>Formulates pricing strategies in delivering product to the marketplace</li>
	<li>Researches on new technologies for use in improving usage of the product</li>
</ol>

Business Analyst

HelixPay provides ticketing solutions and event & venue management technology in the Philippines. Our clients create products and experiences that people love; we build technology that makes it easy to earn revenue and enable a seamless experience for their customers.

We are a smart, fun, and high-energy team of 25 people building a pioneering new business in the Philippines. We are looking for a Legal Officer to ensure that our operations and business dealings align with all pertinent legal and internal guidelines. While years of experience would be ideal, we're equally excited about finding someone eager to dive into a more entrepreneurial environment, as opposed to a strictly corporate setting.


 HelixPay

Client Support Associate will work closely with the HelixPay Sales &amp; Account Management teams to ensure that HelixPay clients enjoy an excellent experience while using our ticketing technology through answering client questions and solving any client issues. Associates shall also track and summarize common questions and concerns of clients and collaborate with our product development team to continually enhance our technology. Associates will become experts on the leading event technology in the Philippines and will get to work with many of the leading event organizers in the country.

<ul>
	<li>Responsible for Client management assisting with client's questions and concerns and solving basic operations issues.</li>
	<li>Track and summarize common questions and concerns.</li>
	<li>Work closely with the Operations Team.</li>
	<li>Communicate with users primarily via SMS, Messenger, and phone call.</li>
	<li>End to end processing of partner concern.</li>
	<li>Providing excellent client experience.</li>
	<li>Update tracker of client's concern daily.</li>
</ul>

Client Service Associate

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
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(e.g,, Globe
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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Performs Utilization Management (UM) reviews in accordance with U.S. State/Federal and other mandated regulations.</li>
	<li>Maintains compliance with regulatory changes affecting UM.</li>
	<li>Reviews UM requests for services against established clinical review criteria, referring cases not meeting criteria to a physician reviewer or prescribed escalation protocol.</li>
	<li>Releases UM determinations to claim stakeholders following client-established protocols.</li>
	<li>Maintains all required UM review documentation in the UM software in a timely manner.</li>
	<li>Serves as first level contact for customer concerns pertaining to UM reviews.</li>
</ul>

USRN Utilization Management Nurses Temporary Work from Home

Kalibrr’s mission is to help transform the way organizations hire great talents, and talents find meaningful career opportunities. Through our portfolio of technologies and services, we’re building a company that connects millions of individuals with world-class businesses, that helps forge strong recruiter - candidate relationships, and ultimately humanizes the entire hiring and career discovery experience. 

Whether we’re launching new technologies to help companies hire better or strategic programs to help talents engage with employers more meaningfully - people at Kalibrr are optimists at heart. We believe in our ability to continuously improve the value we can deliver and the impact we can create - one opportunity, one individual at a time. Together, we are powering innovation in SE Asia, by enabling ground-breaking organizations in the region to work with exceptional individuals.



Kalibrr 

Kalibrr is looking for an enterprise sales professional to join the Kalibrr Enterprise team (our SaaS division) to grow platform adoption through new customer acquisition. This is a hands-on, high execution role which requires outstanding business skills to sell into Fortune 1,000 companies, become a true partner to our largest clients, and bring their feedback to the broader team to improve our product. The ideal candidate will be passionate about Kalibrr and the potential that we have to transform organisations through new talents. This role is based in Manila and reports to the Lead, Global Revenue Operations.

Responsibilities:

<ul>
	<li>Help build the enterprise client base in the Philippines, one of the top countries globally for Kalibrr</li>
	<li>Execute the full sales cycle from prospecting to building relationships with the right stakeholders to working with HR and IT to structuring deals and guide them through product implementation</li>
	<li>Navigate short and long-term sales cycles across multiple lines of business &amp; departments within an organisation</li>
	<li>Deliver awe-inspiring product demos, provide insightful technical answers, and structure commercial agreements</li>
	<li>Support our partners to ensure success across the ecosystem</li>
	<li>Deep product expertise, understanding of the communications and collaboration landscape to sell a vision for how companies can change the way they hire and build phenomenal teams</li>
	<li>Strong collaboration with cross-functional partners including Client Success, Growth, Product and other teams</li>
</ul>

Business Development Associate

The Account Management Executive communicates with food and store owners or partners to understand their needs to resolve complaints and prevent additional issues by proposing and implementing process improvements.

• Build strong and lasting relationships with customer/partners based on trust and respect. 
• Liaise with internal departments to facilitate partner’s fulfillment and grow partners’ business and revenue through offering marketing promos and expansion. 
• Identify and understand partners’ business needs to be able to customize product offerings. 
• Expand partner merchants’ business by offering other products and services to further create partnership value. 
• Keep accurate and updated records of account related information. 
• Maintain updated knowledge of company products and services.

Account Management

<ul>
	<li>Provide documentation coverage for assigned healthcare providers, which involves listening to audio records of patient clinic visits.</li>
	<li>Summarize medical facts, findings and prescribed treatment plan into a professional clinical report/provider note format.</li>
	<li>Review clinical reports and data summaries such as history of present illness, physical exam, results, assessment, and plan for accuracy, completeness and in adherence to guidelines</li>
	<li>Accept and apply client provider feedback to improve documentation.</li>
	<li>Meet on-going training and education requirements, productivity, and quality metrics. 
	 </li>
</ul>

Health Management Analysts | Hybrid Work Arrangement

<ul>
	<li>Handle customer queries via inbound calls and electronic messaging system</li>
	<li>Provide clear and concise responses to customer inquiries in a timely manner</li>
	<li>Guide and assist customers on process of product replacement, refund or tracking of shipment</li>
	<li>Provide appropriate solutions to customer concerns and ensure issues are followed through and resolved with utmost satisfaction</li>
</ul>

Customer Care Associates | Retail Business | McKinley Taguig

The purpose of this role is to provide a high level of customer service by acting as a liaison between consumers and the business, ensuring that all customers receive outstanding service. The Customer Support - Singapore Telco is in-charge of addressing issues, complaints, and inquiries and resolves it in a timely manner. Customer concerns may involve but is not limited to telephone service, wireless mobile, broadband internet connectivity, billing issues and queries regarding telecommunication products and services.

Responsibilities:

<ul>
	<li>Manage customer service, provisioning, and support activities, recognizing that these are closely connected with the day-to-day customer experience</li>
	<li>Provide exceptional customer service in every customer interaction (voice, chat, social media, and email) with the ultimate aim of providing first call resolution.</li>
	<li>Identify ongoing service issues and recommend solutions to the Head of Service</li>
	<li>Maintain an awareness of customer needs and potential service issues through regular telephone contact, including escalated calls</li>
	<li>Support the team in the identification of and action on potential selling opportunities to generate revenue, whilst providing suitable solutions to customers’ requirements.</li>
	<li>Ensure active promotion of products and services based on customer needs and the product options available</li>
	<li>Provide well-rounded, prompt, high-quality, and professional client service at all times</li>
	<li>Perform call-backs to key customers to ensure that they are happy with the telephone, wireless and/or broadband service and product received and investigate any arising sales/support opportunities as needed</li>
	<li>Examine work orders and identify and allocate necessary parts and equipment; track and inventory existing parts, deliveries, documentation, and orders</li>
	<li>Perform data entry to record supplies, jobs, and time spent</li>
	<li>Work with technical personnel as necessary to ensure trouble tickets are addressed quickly</li>
	<li>Deal with all calls and inquiries politely, courteously, professionally and assertively</li>
	<li>Handle and resolve customer complaints within the procedures and guidelines provided</li>
	<li>Action Customer Service inquiries/escalations as requested by various business team customers</li>
	<li>Liaise with vendors and/or third Party vendors when appropriate to ensure seamless service delivery</li>
</ul>

Customer Support | Singapore Telco | Mandaluyong

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Are you right for the role?

Client Success Specialist lead Media Meter’s customer engagement. The role focuses on growing our pool of customers and ensuring service excellence with support from data analysts and media monitoring experts. Client servicing skills lie at the core of the position, backed by strong product knowledge and the ability to work in a team environment.¬ Provide first-line support by answering questions, troubleshooting issues, and managing concerns to improve the client’s experience with our products and services.

What are your responsibilities?

<ul>
	<li>Overall accountability for your client’s success, which includes: increasing engagement, product demonstrations, customer retention and growth, and overall satisfaction</li>
	<li>Establishing a trusted strategic advisor relationship with your clients and driving continued value of our products and services</li>
	<li>Create and implement Success Plans to drive clients maximize user experience</li>
	<li>Train new clients on how to use the Media Meter platform in a way that is tailored to their specific use-case and implementation.</li>
	<li>Own, drive and lead the renewals process end to end (from opportunity identification to negotiation to close)</li>
	<li>Proactively engage with key decision makers to identify clients needs, requirements and uncover roadblocks to ensure on- time commitments</li>
	<li>Maintain and report forecast of renewals with your assigned client</li>
	<li>Analyze data and trends to discover and identify the upsell/cross sell opportunities within your client base</li>
	<li>Monitor client’s usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success</li>
	<li>Develop a good understanding of typical business challenges faced by our clients and common objectives to appropriately map features and associated business benefits to address their needs</li>
	<li>Serve as the voice of client and collect feedback to drive continuous improvement across all areas including product.</li>
</ul>

The mandate of Client Success team, of which this role is a part, is to manage and develop a good relationship with the acquired clients which will contribute to revenue generation through renewals, upsells and expansion, synthesize customer feedback and work with MMI internal teams, and to generate and share educational resources, trainings, and best practices to the team’s success.

Client Success Specialist

Purple Oven is a growing food company that takes pride in striving to provide customers with best-in-class products and genuine service. Throughout the years, the Company has steadily built and maintained relationships with its institutional clients and has established retail stores in different neighborhoods of the metro. Behind all the work is the Purple Oven team, composed of different personalities of food lovers, dedicated to reach the organization's goals of excellence and quality.

The Purple Oven Corporation

Hi there! Welcome to Purple Oven!

We are a growing food company that takes pride in serving best-in-class products and genuine service to our customers. Behind the work is a team composed of food lovers, all dedicated to reach consistent excellence and top-notch quality. We are looking for leaders who are:

<ul>
	<li>meticulous and precise,</li>
	<li>trustworthy and mature,</li>
	<li>systematic and creative.</li>
</ul>

Do these characteristics speak to you? Join us now!

 
 

You will be part of teams where your contribution is valued through:

- accounting orderliness affecting overall company wellbeing 

- accurate, complete, and timely accounting functions

- insightful financial reports

- effective implementation of policies

- conscientious allocation of budget

- representation and compliance

- audit

 

Interested to learn more? Send us your resume and we look forward to meeting you.

Accounting Associate

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

1. Business Systems Analysis and Process Re-engineering

<ul>
	<li>Conduct business requirements gathering and analyzes procedures and policies to automate business transactions or to improve existing automated business transactions;</li>
	<li>Coordinate with other departments during the system development phase to ensure the creation of a good quality application;</li>
	<li>Prepare Change Request Forms, Requirements Clarification Forms, Functional Requirements Specifications and other requirements documents, technical reports, memoranda, and users/procedures &amp; technical manuals related to the project and other projects that may be assigned;</li>
	<li>Conduct User Acceptance Testing (UAT) with process owners, client representatives, and/or users;</li>
	<li>Coordinate with external clients and concerned support groups under various departments on migration and implementation of new application version and enhancements; and,</li>
	<li>Provide support to internal and external clients in matters relating to business rules and policies of of the projects handled.</li>
</ul>

2. Client Support

<ul>
	<li>Conduct briefings/walkthroughs/trainings to internal and external clients on functionalities of new application builds/system enhancements related to the project/s handled;</li>
	<li>Facilitate logistical requirements for seminars/trainings, workshops, briefings and meetings conducted for process owners and users; and,</li>
	<li>Conduct regular relationship management initiatives with the process owners.</li>
</ul>

3. Communication

<ul>
	<li>Prepare draft reply letters to government agencies on requests and/or issues raised related to the project/s handled for review of Sr. Business Systems Analyst; and,</li>
	<li>Coordinate and/or prepare reports as requested by government agencies/internal clients with the supervision of Sr. Business Systems Analyst.</li>
</ul>

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