ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Handle ticket reservation and booking for corporate and individual clients</li>
	<li>Arranging flights, insurance and accommodation</li>
	<li>Using a booking system to secure ticket reservations and reschedule flights</li>
	<li>Collecting and processing payments or refunds</li>
	<li>Advising clients on travel arrangements, e.g. visas and passports</li>
	<li>Sending out online tickets to clients</li>
</ul>

Airline Ticketing Specialist | Bacoor Cavite

<ul>
	<li>Arranging flights, insurance and accommodation</li>
	<li>Using a booking system to secure ticket reservations and reschedule flights</li>
	<li>Collecting and processing payments or refunds</li>
	<li>Advising clients on travel arrangements, e.g. visas and passports</li>
	<li>Sending out online tickets to clients</li>
</ul>

Travel Ticketing Associates | Bacoor Cavite

<ul>
	<li>Handle customers' orders and monitor their status and fulfillment</li>
	<li>Provide customers with status of their orders and escalate any issues encountered</li>
	<li>Log call details and update customer information in the system</li>
	<li>Observe company policy at all times</li>
</ul>

Call Center Agent | Bacoor Cavite

For Direct Hiring

3,000 Gift Reward to All Hires

<ul>
	<li>Take inbound calls from customers and help them with questions and complaints</li>
	<li>Assist customers with purchases and returns</li>
	<li>Provide customers with status of their orders and escalate any issues encountered</li>
	<li>Log call details and update customer information in the system</li>
	<li>Observe company policy at all times</li>
</ul>

Customer Service Representatives | CSR Retail Account | Bacoor Cavite

<ul>
	<li>Handle inbound calls from customers and clients</li>
	<li>Responsible for resolving issues about products and services and proper escalation of calls as needed</li>
	<li>Encoding and logging of call details in the system</li>
	<li>Observe company policy and contribute to achieving team metrics</li>
</ul>

Customer Service Specialists | Cavite

The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. 
The time has come to explore the possibilities in ICT and beyond.

Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.

Trends Group, Inc.

Purpose 

The Occupational Health Nurse will deliver health and safety programs and services to the Organization’s employees. This role will work with the Corporate Administration team and Management to recommend programs and solutions to improve workplace safety.

II. Duties and Responsibilities 

<ul>
	<li>Serve as Occupational Health Nurse and Safety Officer 2</li>
	<li>Provide nursing care to injured or ill workers, treatment and referral of all injuries and occupational and non-occupational diseases</li>
	<li>Perform work activities which are within the scope allowed by the nursing profession by participating in medical examinations, and if more extensive examinations are needed, refer the same to a physician or accompany to nearest hospital, as necessary.</li>
	<li>Validate medical certificate for fit to work clearance</li>
	<li>Organize, participate, and administer a health service program integrating occupational safety and health through consolidation, analysis of available clinic data and providing recommendations for improvement of working environment affecting the health and well-being of the employees.</li>
	<li>Maintain a reporting and records system and prepare and submit DOLE reports to the employer, as required</li>
	<li>Ensure that medicines and supplies are adequate and compliant based on DOLE OSH Standards through maintenance of accurate inventory and preparation of requisition as necessary</li>
	<li>Maintain accurate and complete medical records of each worker ensuring utmost confidentiality of all results and information obtained.</li>
	<li>Prepare reports for occupational related illnesses and injuries</li>
	<li>Conduct regular inspections of sanitation conditions, premises, including all facilities therein, and evaluate the working environment to detect and appraise occupational health hazards and environmental conditions affecting comfort and job efficiency</li>
	<li>Provide health education and counseling in cooperation with the supervisors in imparting appropriate health and safety information to employees</li>
	<li>Serve part of the OSH Committee and Emergency Response Team</li>
	<li>Conduct home visit to sick employee as needed</li>
	<li>Creation of monthly health bulletins</li>
	<li>Provide support to company engagement activities</li>
	<li>Conduct administrative activities related to occupational health and safety as assigned by the Superior</li>
</ul>

Occupational Health Nurse

Purpose:

 

The Procurement and Supplier Management Manager will play a crucial role in ensuring the smooth and cost-effective and value-driven procurement of goods and services required for the company’s operations. This role will be responsible for developing and executing procurement strategies, managing supplier relationships, and collaborating with various stakeholders to ensure timely and efficient delivery of supplies and services while maintaining quality and cost-efficiency. The Procurement and Supplier Management Manager should have exceptional negotiation skills, strong leadership capabilities and a deep understanding of procurement and supplier management best practices. Additionally, the Manager will provide mentorship, training, and coaching to the procurement and supplier management team.

 

Duties and Responsibilities:

 

<ul>
	<li>Develop and execute comprehensive procurement and supplier management strategies – including the creation and implementation of quality systems, processes, policies – aligned with the company's goals, ensuring optimal and time efficient sourcing, cost savings, supplier management, and risk management.</li>
	<li>Identify, evaluate, and onboard reliable suppliers, negotiating favorable terms and conditions for contracts.</li>
	<li>Cultivate and maintain strong supplier relationships to foster collaboration, innovation, mutual growth, and long-term partnerships.</li>
	<li>Resolve supplier-related issues promptly and address concerns in a professional and proactive manner.</li>
	<li>Conduct supplier performance assessments and maintain a supplier database for continuous improvement</li>
	<li>Continuously analyze the procurement and supplier management process to identify opportunities for cost reduction, waste elimination, and process improvements while maintaining quality standards.</li>
	<li>Lead complex and critical contract negotiations, ensuring favorable terms and conditions that benefit the company's interests.</li>
	<li>Lead and mentor the procurement team, fostering a collaborative and motivated work environment, and providing guidance to enhance individual and team knowledge, expertise, skills and overall performance.</li>
	<li>Ensure compliance with relevant industry regulations and company policies, and identify potential risks in the procurement process, implementing mitigation and contingency plans as needed.</li>
	<li>Stay updated on market trends, industry developments, and supplier performance, leveraging this information to make informed procurement decisions.</li>
	<li>Monitor expenditure, providing regular reports on procurement-related spending.</li>
	<li>Identify opportunities for process streamlining, automation, and digitalization to enhance the efficiency and effectiveness of the procurement and supplier management function.</li>
</ul>

 

Competency

 

<ul>
	<li>Strong negotiation skills and the ability to secure favorable terms and conditions in contracts</li>
	<li>Working knowledge in procurement software, enterprise resource planning (ERP) systems, and other relevant tools</li>
	<li>Strong analytical skills and ability to interpret data to be able to make informed decisions on a timely basis</li>
	<li>Solid understanding of procurement regulations, ethics, risk management, and best practices</li>
	<li>Proven ability to identify potential risks in the procurement process and implement effective mitigation strategies</li>
	<li>Excellent communication and interpersonal skills</li>
	<li>Highly attentive to detail</li>
</ul>

Procurement and Supplier Management Manager

The company started as the Union Steel Plant Division of Bacnotan Cement Industries, Inc. (Bacnotan), a pioneer in the Philippine Cement Industry. It began commercial operations in 1963 with a galvanizing plant in Poro, La Union for the manufacture of Galvanized Iron (GI) sheets, expanding to Ilang, Davao City in 1968 and to Calamba, Laguna in 1990. In 1993, the steel plant was spun off from Bacnotan as a separate business unit, and incorporated as Bacnotan Steel Corporation, later renamed UNION GALVASTEEL CORPORATION (UGC). The company in 1997 established a modern Continuous Galvanizing Line and Color Coating Line for the manufacture of prepainted galvanized steel coils in Calamba, Laguna.

Today, UGC is the market leader in manufacturing and distribution of prepainted and other galvanized roofing, and of galvanized steel building products such as building system components like steel deckings, c-purlins, door jambs, steel trusses, pre-engineered building structures (PEBS) and insulated panels for commercial, industrial and residential applications. The company has the largest and most diversified distribution network in the industry, with rollforming plants, warehouses and sales offices in strategic locations throughout the country.

The Company’s slogan ‘SA TIBAY AT GANDA PANALO KA!’ speaks of an utmost commitment for product quality and service – that is, making lives better for Filipinos. More than claiming that they are all aesthetically designed for utmost durability, we want our products to be versatile and flexible for various applications. We consider compatibility to environment and climate change; we consider value for money by making products all cost-efficient, by delivering our services on time. We challenge ourselves to always innovate to offer infinite possibilities in the construction industry.
UGC’s bests assets are the human resources; from the production to marketing to support groups, they are all equipped with sharper skills and better knowledge. The company continuously trains its employees to be the best of what they can be: to create and provide solutions. They should always be relevant and valuable, according to the needs and demands of our customers, attuned to the changing times.

We differentiate ourselves by bringing the highest quality possible through our operational excellence. We make sure that the technology we have is the best in class. We lead the pack in adopting global standards by bringing only the finest materials and equipment the world can offer. We are relentless in discovering and exploring proactive improvements. Our facilities are always upgraded and expanded to maximize potentials, to acquire additional functions to create diverse product applications. This is the best technology for us, with sincerest human and personal touch that sets us apart from the rest of the field.

Union Galvasteel Corporation

Job Purpose:

This job is responsible for generating sales of UGC products through selling activities, promotional visits, customer liaison and servicing of prospective and existing customers. Conduct product and company presentations to create awareness and eventually sales. Other functions include market identification and development.

Job Scope:

<ul>
	<li>Establish and adhere to an effective selling process (e.g. prospecting, qualifying, pre-approach, approach, demonstration/presentation, handling objections and closing) to ensure quality sales and consistent performance level.</li>
	<li>Responsible for identifying new markets, potential accounts and opportunities, keeping himself/herself informed and abreast of developments within assigned areas.</li>
	<li>Gathers data/information or listings of on-going and/or forthcoming projects from reliable institutions in assigned areas and conduct benchmarking.</li>
	<li>Participating in the formulation of strategies, targets and/or budgets of his/her area, and implements approved action plans and programs to ensure quality sales and consistent performance level.</li>
	<li>Conducts roofing estimates and prepares Sales Quotations, Order Placement Forms and other documentation / paper works pertaining to customer account in an orderly manner – legible, complete and in accordance with prescribed pricing level, payment terms, and delivery lead time.</li>
	<li>Monitors all incoming orders, withdrawals and outstanding balances of handled customers.</li>
	<li>Visits regularly or whenever necessary existing dealers/ clients and prospective customers for sales calls, collections, promotions and goodwill.</li>
</ul>

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