ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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HIRES 
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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Take hotel room reservations / modify an existing customer’s reservation.</li>
	<li>Upsell client’s products and services applicable to customers' needs.</li>
	<li>Capture details of each support request in ticketing system.</li>
	<li>Manage bookings via telephone, email, and chat, ensuring the highest quality of service is delivered at first contact to our guests.</li>
</ul>

Customer Support Representatives | Hotel Account | Antipolo

For Direct Hiring 

<ul>
	<li>Handle inbound calls concerning bank products and services, interest rates on deposits and loans, and etc.</li>
	<li>Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly</li>
	<li>Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay</li>
</ul>

Benefits Package 

<ul>
	<li>Night differential, holiday pay and incentives</li>
	<li>HMO benefits</li>
</ul>

Customer Service Associates | Banking Account | Antipolo Rizal

<ul>
	<li>Handle customer inbound calls for internet TV subscription.</li>
	<li>Process request for renewal, activation, disconnection and billing inquiries.</li>
	<li>Assist with minor troubleshooting and route the calls to Level 2 for complex technical issues.</li>
	<li>Ensure all calls are in keeping with company policies.</li>
</ul>

Customer Service Representatives | Cable TV | Antipolo

<ul>
	<li>Respond to technical and nontechnical inquiries from customers for the purpose of providing information, resolving issues and/or providing direction as may be required.</li>
	<li>Use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems.</li>
	<li>If customer tech problems cannot be handled over the phone, technical support representatives will schedule a repair crew to fix problems on-site.</li>
	<li>Keep logs of all calls answered and addressed, including dates and times.</li>
	<li>Check for customer problems and fixes in the solutions database, and add new information to the database when and if new problems and fixes arise.</li>
</ul>

Technical Support TSR | Telco Account | Antipolo

<ul>
	<li>Process customer reservation or rebooking requests via email and chat system.</li>
	<li>Ensure responses to customer queries are done in prompt and polite manner.</li>
	<li>Provide instructions on payment process.</li>
	<li>Provide accurate and detailed product information and prices to prospective customers.</li>
</ul>

Salary Package: P18,000 to P21,000 plus incentives, HMO, night diffential pay, 13th month pay and other benefits

Non Voice Customer Associates | Travel Account | Antipolo

For Direct Hiring 

<ul>
	<li>Provide quality customer service for all clients and members. </li>
	<li>Coordinates closely with healthcare providers for claims evaluation and case management.</li>
	<li>Establish a good rapport and assist members with their queries/concerns from all communication platforms.</li>
</ul>

Salary Package

<ul>
	<li>Monthly salary P16,000 </li>
	<li>Night differential pay, 13th month pay and incentives</li>
	<li>HMO benefits</li>
</ul>

Customer Service Associates | Local Healthcare Account | Antipolo Rizal

JoyRide is the first and only homegrown superapp in the Philippines that offers a diverse range of ride-hailing and delivery services. With over 10 million app downloads, JoyRide operates 24/7 in different cities, catering to the needs of commuters in Metro Manila, Rizal, Bulacan, Cavite, Laguna, Cebu, and Baguio City, and soon set to expand its services to Pampanga and Ilocos Norte. JoyRide began its journey as a Motorcycle Taxi (MC Taxi) service, challenging the existing ride-hailing monopoly in the country, and has now expanded to offering 4-wheel options like JoyRide Car, JoyRide Taxi Cab, and JoyRide Super Taxi. Guided by its vision of becoming the country's premier mobility company, JoyRide is steadfast in its commitment to continually explore accessible, efficient, and innovative technology-driven mobility solutions that empower and positively impact the various communities it serves.

JoyRide PH

Job Description:

<ul>
	<li>Assists the Marketing Manager with day-to-day tasks</li>
	<li>Is involved with coordination with third-party agencies/ad agencies</li>
	<li>Collaborates with the in-house creatives for deliverables, activations, production, and events.</li>
	<li>Fulfills marketing services for the app/brand, inter-department, partnerships, etc.</li>
	<li>Assists in the management of projects and deliverables online and offline.</li>
	<li>Assists in the conceptualization of content for social media and events.</li>
</ul>

Marketing Executive

ISO 17100:2015 Certified 

In a world that gets even smaller and more interconnected, all kinds of products and services enter new markets every day, making it a fundamental challenge for producers and consumers to understand and be understood. Better communication means better access to more choices, thus better lives.

QwertyWorks believes that no machine can ever connect people better than human linguists who can capture original content, context and tone and convey it into the ever-evolving local language.

In 2001, we filled the need to help develop the industry of localization in the Philippines by establishing Touchbase, our team that specializes in Philippine languages. Years of Continuous Improvement enabled us to sustain the "Quality in Quantity” balance and pursue excellence in every project we handle.

Today, QwertyWorks is composed of both Touchbase and TeamGlocal—our international language department—allowing us to connect producers with consumers speaking over 60 languages in 75 country-markets around the globe.

Our track record spans diverse industries including Information Technology, Law, Health, Marketing/Advertising, and Entertainment having rendered not just translation but also quality assurance, transcription, subtitling, bug fixing, user acceptance testing, and market research.

QwertyWorks

Job Responsibilities:

<ul>
	<li>Manage project processes including timelines and resources utilization.</li>
	<li>In-charge of accurate data entry and updating of all necessary database.</li>
	<li>Overseeing the project cycle and ensuring services delivery are met prior to delivery.</li>
	<li>Coordinate with linguists/resources from different geographical locations .</li>
	<li>Ensure concerns are communicated and addressed to the stakeholders.</li>
	<li>Facilitate communication with teams involved in the localization process.</li>
	<li>Contribute to the improvement of the localization process.</li>
</ul>

About Your Application

We appreciate your interest in this job opportunity and in what it offers towards the fulfillment of your career goals. We carefully review each and every application we receive, and we immediately reach out to qualified applicants who satisfy our core job requirements.

If you don't hear from us within 10 days, we hope that you won’t be too disheartened. We may keep your CV for any future vacancies or reprofile you for other open positions in our organization that may suit your credentials.

Sales and Marketing Knowledge

Email Support

Customer Service

Time Management

Technical Skills

Critical Thinking

Communication Skills

Project Coordinator and Subtitler

We are looking for a Marketing Manager who will be responsible for developing and presenting comprehensive marketing plans and updates to management. This role involves overseeing and strategizing both online and offline marketing strategies, preparing and managing budgets effectively. He/she will collaborate closely with stakeholders and agencies to ensure the timely execution of deliverables, while also managing daily brand needs and projects with the in-house team. Additionally, the Marketing Manager will play a crucial role in overseeing the successful completion of marketing projects from start to finish, ensuring alignment with strategic objectives and driving continuous improvement initiatives.

Responsibilities:

<ul>
	<li>Responsible for overseeing and presenting to management the total marketing plan and marketing deliverables of the brand.</li>
	<li>Provides marketing updates and reports to management, he or she is involved with planning online and offline marketing initiatives</li>
	<li>Prepare and present a budget for the overall marketing program.</li>
	<li>Effectively communicates with various stakeholders and agencies to ensure deliverables are completed and executed.</li>
	<li>Manages and conceptualizes with in-house marketing team for day to day requirements of the brand.</li>
	<li>Tackles various marketing projects for the brand and for special projects as needed.</li>
	<li>Sees to completion of each project (start to execution)</li>
</ul>

Marketing Manager

We are seeking a highly skilled and motivated Digital Marketing Specialist with a strong focus on ad buying to join our team. The ideal candidate will have extensive experience in setting up, managing, and optimizing paid ad campaigns across various digital platforms. This role requires a deep understanding of digital advertising trends, and the ability to deliver measurable results.

<ul>
	<li>Ad Campaign Setup and Management: Develop, execute, and manage paid ad campaigns on platforms such as Google Ads, Facebook Ads and other relevant channels. Conduct thorough keyword research, audience targeting, and competitive analysis to inform ad strategy. </li>
	<li>Ad Placement and Budget Management: Strategically allocate and manage advertising budgets to maximize ROI and achieve campaign objectives. Monitor and adjust bids, budgets, and targeting parameters to optimize ad performance. Ensure efficient use of ad spend across various campaigns and channels.</li>
	<li>Performance Analysis and Reporting: Track, analyze, and report on key performance indicators (KPIs) such as CTR, CPC, CPA, ROAS, and overall campaign effectiveness. Utilize analytics tools (e.g., Google Analytics, Facebook Insights) to gain insights and make data-driven decisions. Prepare comprehensive performance reports and present findings to stakeholders, highlighting successes and areas for improvement.</li>
	<li>Optimization and Testing: Conduct A/B testing on ad creatives and targeting strategies to identify the best-performing combinations. Implement continuous optimization strategies to improve ad performance and conversion rates. Stay updated with the latest industry trends, tools, and best practices to maintain a competitive edge.</li>
	<li>Support the Marketing team by managing marketing campaign data</li>
	<li>Strategize for engaging and effective online campaigns as well as placements </li>
	<li>Applicants must be willing to work in Marcos Highway Antipolo City</li>
</ul>

Paid Ads Specialist (FB & Google Ads)

Job Responsibilities:

<ul>
	<li>To maintain or exceed a daily quota of words translated (from English to Tagalog, or vice versa) with the highest quality possible.</li>
	<li>To perform “peer proofreading” and work collaboratively with fellow linguists when assigned or when the need arises.</li>
	<li>To research, compile and learn business, tools and technical terminologies</li>
	<li>To engineer documents and files in such a way that clients and suppliers are both happy with the results.</li>
	<li>Other language-related tasks as may be defined and assigned from time to time</li>
</ul>

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