What’s it like working at Kitabisa?

About us

Kitabisa is a digital fundraising and donation platform connecting millions of kindness in Indonesia. Initiated in 2013 as a social movement, we continuously grow and collaborate with many companies, government bodies, non-profit organizations, hospitals, and public figures to harness the power of the masses in tackling social issues. Thus far, millions of #orangbaik have joined to scale up the impacts in helping other people in need. Through technology, we strive to build the largest community of people helping and protecting each other.

What we value

In Kitabisa, we are not just working, but working with a purpose. Connecting kindness, scaling it up, and creating direct impacts on other people’s lives make our work feels meaningful. In our day-to-day work, we always hold on to Berani, Berbuat, Baik principles. Berani, we do the rights even if no one is looking, tell the truth, and respect others’ differences. Berbuat, we believe words mean nothing when no action is taken. We call ourselves ‘doers’ as we are biased towards action and value progress over perfection. Baik is the foundation of every act and the work we do. Being kind to ourselves, to the people we work with, and for sure, to the people in need. If you have the same values and would like to create a real difference in other people’s lives, we would love to hear from you.

Kitabisa

I. Valuation and Reporting:

<ul>
	<li>Lead the valuation process and preparation of actuarial reports.</li>
	<li>Determine contribution rates based on sound actuarial principles.</li>
	<li>Contribute to product creation and development from an actuarial perspective.</li>
	<li>Oversee and implement company experience studies.</li>
</ul>

II. Main Tasks:

<ul>
	<li>Ensure accurate and comprehensive Technical Allowance Calculation.</li>
	<li>Prepare and submit reports to regulatory bodies such as OJK (Otoritas Jasa Keuangan) and AAJI (Asosiasi Asuransi Jiwa Indonesia) in compliance with their requirements.</li>
	<li>Issue specifications on quotations in collaboration with Marketing Support, ensuring adherence to Service Level Agreements (SLA).</li>
	<li>Play a key role in the introduction of new insurance products, including pricing, risk assessment, and regulatory compliance.</li>
	<li>Conduct actuarial studies encompassing mortality, lapse, retention, profitability, and other relevant areas to provide data-driven insights and support decision-making.</li>
</ul>

Actuary Assistant Manager

Rakamin Academy adalah sebuah platform untuk kamu yang ingin belajar dan atau menyediakan pembelajaran, platform untuk berkoneksi, dan membangun karir di era digital. Rakamin Academy bertujuan untuk membantu masyarakat Indonesia mendapatkan akses pendidikan yang lebih inklusif dan berdampak untuk membantu mereka memulai karir di bidang teknologi

Rakamin Academy

<ul>
	<li>Melakukan live session untuk</li>
	<li>Membahas homework bersama student</li>
	<li>Memberikan nilai dan feedback terhadap homework student</li>
	<li>Mendampingi konsultasi student terkait homework yang dikerjakan</li>
	<li>Mengisi dokumen administratif terkait proses pembelajaran</li>
</ul>

Fee:250k/90 menit

Data Science Assistant Tutor

Home Credit is a multinational tech-based financial services company. We exist in 9 countries around the world. Our vision is to bring to market financial products that improve the life and lifestyles of our customers. From financing, protection, PayLater, to e-money – we got them covered! Our presence can be found both online and offline. 
 
We responsibly deliver trusted financial services that customers and business partners access via their channel of choice. We continually meet evolving needs, both directly and through innovative ecosystems – helping to build a more resilient world. 

Everyone at Home Credit Indonesia is not afraid of new challenges. Our passion is not only to create new innovations, but we also hold a strong courage and continue to seek chances to turn our innovative visions into reality. More than our 6.000 employees embrace these values to ensure our success in building a better today and a brighter tomorrow. 

Home Credit Indonesia

The job holder is responsible for managing risk policies and lead improvement projects within ERM. This will covers:

<ul>
	<li>Responsible for managing all policies within the risk function,</li>
	<li>Lead process improvement and project implementation within ERM team,</li>
	<li>Monitoring the implementation of action plan from audit findings.</li>
</ul>

Project Management

Risk Management

Risk & Control Strategy Assistant Manager

This position mission is to manage Desk Collection team. As the senior manager, to be the leader to propose and implement improvements process and responsible for performance and quality of the team to ensure targets are achieved. This will cover:

<ul>
	<li>Manage daily operations, reporting and system for all Desk Collection team to monitor every activity is running properly and all reporting is delivered within Service Level Agreement</li>
	<li>Proposes new ideas to Head of Desk Collection to improve business process in desk area</li>
	<li>Monitor and review team performance and create strategy to ensure Desk Collection team meet their targeted result</li>
	<li>Setting up Assistant Manager Key Performance Indicator and ensure them align with business and department requirements and/or targets</li>
	<li>Propose Capacity Plan of Team Leader and Desk Collection to ensure portfolio are handled effectively</li>
	<li>Monitor Collection Team to ensure all the process in desk team is comply with guidelines and Standard Operating Procedure</li>
	<li>Work with training team to develop team member knowledge and skill as one of the strategy to improve team member performance</li>
	<li>Control the process to ensure Collection Incentives are fair, and prepared and submitted on time</li>
	<li>Resolve timely customer escalations</li>
	<li>Work with HR Team to ensure proper monitoring and fulfilment of TML.</li>
</ul>

Desk Collection Senior Manager

You will handle and responsible to:

<ul>
	<li>Manage daily operations, reporting and system in all Field Collection team to ensure every activity is running properly and all reporting is delivered within SLA,</li>
	<li>Propose new ideas to Head of Field Collection to improve business process in field area,</li>
	<li>Monitor and review team's performance and create strategy to ensure field collection team meet their target,</li>
	<li>Set up Assistant Manager Key Performance Indocator and ensure their align with business and department requirements/targets,</li>
	<li>Propose Capacity Plan of Team Leader and FC to ensure portfolio are handled effectively,</li>
	<li>Monitor Collection team to ensure all the process in field team is comply with guidelines and SOP,</li>
	<li>Work with training team to develop team member knowledge and skill as one of the strategies to improve team member performance,</li>
	<li>Control the process to ensure Collection Incentives are fair, and prepared and submitted on time,</li>
	<li>Plan midterm/long term headcount requirements and budget of field to ensure the headcount is accordance with budget,</li>
	<li>Work with legal team to control legal recovery processes.</li>
</ul>

Field Collection Senior Manager

PT. DANS MULTI PRO sebuah perusahaan Teknologi Informasi (Information Technology), saat ini kami mengkhususkan diri sebagai sebuah perusahaan penyedia solusi layanan TI di semua sektor industri. Solusi layanan TI yang kami hasilkan akan membantu perusahaan dalam menganalisa implikasi bisnis, biaya, dan peraturan yang ada untuk menghasilkan suatu roadmap teknologi yang digunakan oleh perusahaan tersebut.

Pengalaman kami menunjukkan bahwa dengan menyediakan lingkungan kerja yang nyaman dan menantang bagi para pegawai kami, berbagai inovasi akan muncul untuk menghasilkan suatu produk yang berkualitas. Tangan tangan karyawan profesional kami terus menghasilkan inovasi untuk memenuhi kepuasan pelanggan

Selain memiliki tim profesional untuk membantu pelanggan, kami pun membangun aliansi strategis dengan sejumlah partner teknologi nasional, regional, maupun global untuk memperkuat penawaran solusi kami.

Dans Multi Pro

<ul>
	<li>Conduct process gap analysis, define, establish, implement and close process gaps</li>
	<li>Design an evaluation program to measure the extent of performance and organizational metrics.</li>
	<li>Conduct various audits like Internal Audit, Work Product Audit, Configuration Audit and Review of Project for all implementations in the organization</li>
	<li>Facilitation of cross functional task force teams for process improvements like size estimation, effort estimation, defect prediction, causal analysis etc</li>
	<li>Assisting &amp; monitoring project management process including compliance in setting deadlines, prioritizing tasks, managing timeline, project charters, and stakeholder expectations</li>
	<li>Identifies opportunities for process improvement.</li>
	<li>Maintain a repository of product and process measures associated with the organization's standard process set</li>
</ul>

Process Quality Assurance (PQA) / Data Analyst

Our Journey

Bank BTPN was established in 1958 to handle the pensions of retired military personnel. In February 2019, PT Bank Tabungan Pensiunan Nasional Tbk (“BTPN”), an equity-method affiliate of Sumitomo Mitsui Banking Corporation, merged with PT Bank Sumitomo Mitsui Indonesia (“SMBCI”), a local subsidiary of Sumitomo Mitsui Banking Corporation, to create PT Bank BTPN Tbk (“Bank BTPN”). Bank BTPN plays an important role in realizing SMBC Group’s Asia-centric strategy as a full-line commercial bank that offers a comprehensive range of banking services in both the wholesale and retail sectors.

Bank BTPN is now a universal bank which serves the mass market segment, the consuming class segment, as well as the corporate segment. On the mass market segment, we have BTPN Mitra Usaha Rakyat that focus on micro businesses, and BTPN Mitra Bisnis that focus on serving small and medium enterprises. For the consuming class segment, we have varieties of services including; BTPN Retail Lending Business that focus on serving retirees, BTPN Sinaya that focus on wealth management business, as well as digital banking service through BTPN Wow!, a financial inclusiveness service focusing on the unbanked segment, and Jenius, one of the pioneers of life finance and digital banking solutions in Indonesia. As for the corporate segment, we have the corporate banking business which focuses on serving national, multinational and Japanese companies.

The merger of BTPN and SMBCI to form Bank BTPN represents a unique and an ideal combination of two complementary banks. With its new vision to be Indonesia’s most preferred bank which makes a meaningful difference in the lives of millions powered by digital technology, Bank BTPN is a bigger and stronger bank that contributes more to Indonesia's economy. Bank BTPN believes that we will be able to unlock the opportunities that generate more valuable customer solutions across businesses.

Life at Bank BTPN

Bank BTPN is a big family of creative, intelligent, and passionate challengers whose goal is to keep on growing while creating positive differences for the communities. Fully armed with state-of-the-art digital technology and world experiences. Aiming to provide the best banking services to our customers, we realize that the first thing we have to do is to make sure that our squads are happy and content!

Giving Back

Through "Daya", Bank BTPN provides a sustainable and measurable empowerment program for our customers. Daya program regularly gives education, training and information sharing to improve our customers' entrepreneurial capability, widening the option to grow their businesses and providing the opportunity to live a better life; through Health & Wellness program, as well as Community Empowerment program. Like the two inseparable sides of a coin, the empowerment program is an integrated element in our business model. Actually daya now has 4 pillars – but for this write up let’s just leave it as is.

Our Culture

Bank BTPN is the place where our squads can aspire to be the best version of themselves by learning through various roles, and having broader responsibilities during their journey. Empowering our people with a supportive culture and comfortable working environment, has proven to boost our professional and personal growth. Bringing down the barrier between leaders and squad members creates many opportunities to discuss ideas, receive constructive feedback, and find solutions. Bonds between squads is also one of the powerful keys to create impactful collaboration in getting the task done. It helps us create an agile workforce to compete and stay on top in today's banking ecosystem.

Our office set up is designed to stimulate creativity and provide spaces for people to connect easier. You could sometimes find us playing billiards, ranking matches on large TVs', or having a karaoke session after office hours. Yes, we have all the facilities to let our steam out after a long hour of work.

Opting for a community or club activities? We also have an array of exciting and fun internal clubs! Through BTPN Club, our people can choose to join sport clubs like yoga, badminton, and futsal, or even a community club through gaming and parenting club! We believe, through community and club activities, our squad can get the vitamin they need to stay creative and passionate in their daily lives.

Hungry for more knowledge or interested in learning new skills? Aside from the fact that our people can discuss and share ideas with their peers or mentors through conventional or digital means, we also have more than enough classes and courses for self-development and keeping the mind active.

Adaptive to change
 
Decades of experience has taught us that adapting to changes is necessary to stay on top. Therefore, we embrace the new way of working, where we value the diverse and uniqueness of our squads. Flexible working attire, as well as working location and remote collaboration, has been a part of our policies now. Our way of working, supported by digital collaboration platform, has allowed our squads to be productive while remaining connected, thus able to give the best services to our customers!
 
Even the ever-changing challenges of the banking industries cannot stop us from moving forward and bring significant changes in the life of millions.
 


PT Bank BTPN Tbk

IDEAS (Interns Development, Enhancement and Acceleration Space) is Bank BTPN Internship Program that will help you gain fundamental knowledge and experience in dealing with a real-life problem, solving it, and creating an even bigger positive outcome from it. 
 
Your responsibilities will be:

<ul>
	<li>Assisting in Operations Ledger Control (OLC) projects progress monitoring</li>
	<li>Assisting in preparation of OLC projects/activity reporting</li>
	<li>Supporting admin and documentation of OLC projects/activity</li>
	<li>Ensure completeness and summarize proofsheet of General Ledgers</li>
	<li>Follow up incomplete proofsheet/document</li>
	<li>Assisting the Ledger Quality Assurance team and Ledger Review &amp; Settlement team for vouching &amp; checking the supporting documents</li>
</ul>

[IDEAS #3] Ledger Monitoring Reporting and Developing Intern

[BTPN #3] Ledger Quality Assurance Intern

FIFGROUP is an affiliation company of PT. Astra International Tbk which engages in consumer financing. Currently, we serve more than 4 million active customers all across Indonesia. Founded in 1989, FIFGROUP grows excellently over the years. By the end of 2018, FIFGROUP successfully booked total revenue of IDR 9.46 Trillion.  Strengthened with the spirit of TEAM; Teamwork, Excellent, Achieving, and Moving Forward, we continue to expand our business to financial technology and various digital business platforms. We believe, everything we do is dedicated to bring a better life for the community and by doing so, we’ll get closer to our vision to be an admired national industry leader.

FIFGROUP

PT. Astra Welab Digital Arta (AWDA), didirikan pada April 2018, adalah perusahaan ventura bersama antara PT Sedaya Multi Investama yang merupakan anak perusahaan PT Astra International tbk dengan WeLab. AWDA adalah perusahaan fintech (financial technology) yang menggunakan big data dan machine learning untuk memberikan nilai kredit dan persetujuan pinjaman dengan cepat dan berkualitas. AWDA beroperasi di Indonesia berdasarkan Peraturan OJK no 77/POJK.01/2016 tentang layanan pinjam meminjam uang berbasis teknologi informasi.

AWDA berkolaborasi dengan perusahaan teknologi besar, WeLab yang merupakan salah satu perusahaan fintech terbesar di Hong Kong dan Tiongkok. AWDA memiliki cita-cita untuk berkontribusi dalam memperluas literasi dan inklusi keuangan di Indonesia, dengan memberikan kesempatan bagi konsumen di Indonesia untuk mewujudkan mimpinya melalui kredit yang mudah di jangkau. AWDA menjalin kerjasama strategis dengan lembaga keuangan untuk dapat memberikan pinjaman tunai tanpa agunan yang fleksibel kepada pelanggan.

PT. Astra Welab Digital Arta

<ol>
	<li>Filling dokumen softcopy and hardcopy</li>
	<li>Support untuk prepare audit</li>
	<li>Support collecting data untuk FPnA</li>
	<li>Support untuk recap data monthly tax compliance</li>
	<li>Support day to day activity from Tax, Accounting and Finance</li>
	<li>Meet deadlines for completion of tax returns and other projects as assigned</li>
	<li>Assisting with research, filing, data entry, and recording and maintaining accurate and complete financial records.</li>
</ol>

Tax, Accounting and Finance Internship

IDEAS (Interns Development, Enhancement and Acceleration Space) is Bank BTPN Internship Program that will help you gain fundamental knowledge and experience in dealing with a real-life problem, solving it, and creating an even bigger positive outcome from it. 
 
Your responsibilities will be:

<ul>
	<li>Brainstorming ideas for system improvement</li>
	<li>Creating campaign content</li>
	<li>Content proofreading</li>
	<li>Assisting in project monitoring</li>
	<li>Reporting on social media and content performance</li>
</ul>

[IDEAS #3] Project Assistance Intern

IDEAS (Interns Development, Enhancement and Acceleration Space) is Bank BTPN Internship Program that will help you gain fundamental knowledge and experience in dealing with a real-life problem, solving it, and creating an even bigger positive outcome from it. 
 
Your responsibilities will be:

<ul>
	<li>Providing support for various Talent Management activities.</li>
	<li>Assisting with organizing and executing events for Bank BTPN's Acceleration Programs.</li>
	<li>Collaborating with the Talent Management Team to establish and maintain relationships with Business Schools and Learning Partners.</li>
</ul>

[IDEAS #3] Talent Management Project Support Intern

Jendela360 is the leading apartment rental platform in Indonesia. We connect tenants and apartment owners with the help of technologies such as: 360 Virtual Tour and Payment processing which is able to convert payments into installments of up to 12x. Nowadays we see traffic jams getting worse everywhere in the city. It will take about 2-6 hours to travel from home to work/business DAILY. The solutions offered at this time, do not solve the problem well. With its usually strategic location to the business center and other important places in the city. Complete facilities offered at the apartment. No wonder the apartment is the most profitable solution to this problem.

Jendela360 also has another prospect named Jendela Home Service, here providing various supporting needs for your home. The home service window will provide services related to the condition of damage in the house. We challenge you to join the cause of revolutionizing the ancient but profitable property industry, together with our solid, passionate and dedicated team. If you think you're the right person, Let's ride together

After more than 5 years Jendela360 was established, now the company has another line of business that is still engaged in property. This property, which was created with CariProperti.com, is a company engaged in property technology as well, but the property being sold is a new house with a modern feel and was developed by a leading developer in Indonesia. CariProperti.com provides various types and sizes of houses with a comfortable feel as well. CariProperti.com has been established for one year, many houses have been sold with various types and sizes. Ultimately We give people the ease to pay by monthly-base instead of heavy upfront payment. This way Jendela360 is not only saves people time, but also solving the problem with the new superior experience!

CariProperti.com

CariProperti.com is part of the Jendela360.com company. Jendela360.com is a prop-tech (property technology) startup that becomes a reference for more than 100,000 people to get property information every month. We are also supported by large investors who also fund unicorn companies (worth more than $1 billion) such as Gojek and Tokopedia

CariProperti.com itself is a company that provides new property sales services in collaboration with many well-known developers in Indonesia. With the development of the company, a Property Advisor is needed. Property Advisor is someone who is responsible for the specified target to handle clients in finding new properties (End to End Sales: conducting the consultation process - negotiating - showing - closing - aftersales). As details:

<ul>
	<li>Achieving the predetermined target</li>
	<li>Manage databases that have been provided</li>
	<li>Introducing and presenting suitable housing for clients (Offline &amp; Online)</li>
	<li>Assisting client consultations related to appropriate home needs</li>
	<li>Build relationships with property developers</li>
	<li>Able to negotiate with various parties for closing</li>
	<li>Able to work with the aftersales team to take care of client transactions that have been dealt with</li>
	<li>Make regular reports through the system</li>
</ul>

Property Advisor (JKT-Bintaro Area)

IDEAS (Interns Development, Enhancement and Acceleration Space) is Bank BTPN Internship Program that will help you gain fundamental knowledge and experience in dealing with a real-life problem, solving it, and creating an even bigger positive outcome from it. 
 
Your responsibilities will be:

<ul>
	<li>Coordinating partnerships with targeted universities, communities, and hiring partners.</li>
	<li>Assisting in organizing and facilitating internship-related activities to enhance the internship program experience.</li>
	<li>Supporting the execution of Employer Branding campaigns and activities to promote Bank BTPN's employer brand and attract top talent.</li>
</ul>

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