Since 2005, WIDEOUT AQA has been the human side of the technology powering MarTech.

We’ve designed bespoke programs for enterprise companies such as GOOGLE, VSP + ZETA Global; supercharging their marketing teams + partners by plugging into our existing infrastructure + leveraging our distributed teams.

Our core services include Creative Development, Ad Operations, Ad Production + Video Editing.

Schedule a call with one of our Solution Consultants to see how we can help you today

Wide-out Workforces Inc.

As a Salesforce Administrator, you will play a crucial role in managing user accounts, configuring and customizing Salesforce, handling user support tickets, and facilitating user training. You’ll be responsible for implementing changes, optimizing workflows, and ensuring a seamless user experience within the Salesforce ecosystem.

Duties and Responsibilities:

User Management:

<ul>
	<li>Create, modify, and deactivate user accounts as per organizational needs.</li>
	<li>Define roles, profiles, and permissions to control user access.</li>
	<li>Manage public groups for efficient collaboration.</li>
</ul>

User Support:

<ul>
	<li>Address user queries and support tickets promptly, resolving issues related to errors, functionalities, or report generation.</li>
	<li>Provide guidance and assistance to users on Salesforce features and functionalities.</li>
</ul>

Salesforce Configuration:

<ul>
	<li>Customize Salesforce modules including Case, Email, and Onboarding objects.</li>
	<li>Configure and maintain flows, fields, page layouts, record types, and custom settings.</li>
	<li>Develop dashboards and reports to meet specific business requirements.</li>
</ul>

Process Mapping and Flow Orchestration:

<ul>
	<li>Translate process maps into effective Salesforce flows for streamlined operations.</li>
	<li>Utilize flow orchestration techniques to optimize workflows and automate processes.</li>
</ul>

User Training and Documentation:

<ul>
	<li>Conduct user training sessions to ensure proper utilization of Salesforce functionalities.</li>
	<li>Develop and maintain Knowledge Base (KB) articles and training materials for users.</li>
	<li>Create help articles and documentation on Salesforce usage.</li>
</ul>

Salesforce Administrator | Hybrid

LIVING INNOVATIONS, CORP. have been around for almost a decade bringing internationally recognized luxury brands to the homes of the local elites in the Philippines.
With our passion comes endless creativity and innovations that set a high benchmark of top class service for other competing architectural design firms in the country. 
Our company offers an unmatched opportunity for the right people to play part in the continuing success of the world’s leading premium Furniture and Kitchen products. In doing so, enjoying personal success and prosperity.
We are currently looking for hardworking and enthusiastic individuals to be a part of our growing company.
MISSION & VISION
•	We intend to provide our customers with the best furniture and kitchen products with recognized luxury brands.
•	To set a high benchmark of top class service for other competing architectural design firms in the country.
•	To constantly focus on innovating the homes of the local elites in the Philippines.
•	To inspire its employees to be the best they can be in a positive working environment.

Living Innovations Corp.

<ul>
	<li>Achieves individual and team sales goals through the use of Bang&amp;Olufsen specific customer focused engagement strategies</li>
	<li>Delivers extraordinary and lasting experiences to every customer by personalizing Bang&amp;Olufsen products and services to fit their unique needs; Provides exceptional customer service during all customer interactions</li>
	<li>Demonstrates the drive and confidence to succeed in a pay-for-performance environment</li>
	<li>Models excellence in theater show presentation, inclusive of invitation and verbatim script delivery</li>
	<li>Helps to implement Bang&amp;Olufsen visual merchandising standards and execute promotional strategies</li>
	<li>Participates in all store training and certifications to continually develop in the role</li>
	<li>With monthly Commission and Incentives </li>
</ul>

Product Specialist

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Job Description:

Directly responsible in the areas of:

Production 
Merchandising 
Purchasing 
CAD (Product Development) 
Quality Control 
Creative Warehouse (Fabrics/Accessories and Cutting) 
 
Objectives and Key Results (OKR)

1. Ensure the entire team is well aligned and functioning as one and that all items are shipped and launched on time. Conduct regular weekly (or as needed) WIP and Pre-pod meetings. Create any other processes to ensure on-time delivery.

a. Purchasing Improve and reduce the cost of sourcing in terms of time spent, courier costs, and raw material costs. Eliminate wrong orders by correcting consumption estimates. Avoid unnecessary air freight (raw materials). Avoid overbooking and overstock. Review manpower load to ensure equally balanced and recommend hiring or reduction of manpower. 
b. Quality Control Review entire QC/QA group set up. Check if we have too many people. Check load balance per QC and if ‘assignments’ are cost-effective. Ensure Tech packs are correct and used all the time. Develop a system of accountability (checks and balances). Establish strong QA standards and QC and Subcon compliance. Minimize Return to Subcon rework. 
c. Creative Ensure specifications are clear, complete and correct to avoid added sampling costs (time, courier, item cost). Ensure target costs are met. Develop a system of accountability. 
d. Cad (Product Development) Maximize consumption to 85% and ensure the cost of goods is low and within the target margin. Reduce sampling rework and ensure on-time completion. Ensure consumption estimates and patterns are correct. Review the entire process. Develop a process of accountability (checks and balances). Review and ensure the sample making flow is cost-efficient, that we don’t have too much or too little people. Propose correct roll width. At the moment, we have too much excess due to wrong consumption; wrong block, wrong layout, etc. establish a bechmark guide of consumptions and SAMs. 
e. Merchandising Establish a benchmark consumptions and costs. Ensure bom estimates are complete, correct and done on time. To get indicative costs within 5% of true bom costs. 
f. Production Build better working relationships with Subcons. Improve current Subcon standards. Expand production capacity to handle 20% growth in volume. Review and ensure we have enough subcons to meet our target output or loading plan. Create cooperative or develop subcons as necessary. Review and improve all existing processes (offers, negotiation, pricing, payment, liquidation, etc). Develop sourcing options outside Metro Manila and Luzon area. This includes the option to source raw materials and finished goods outside the Philippines. Review if the cutting subcon is sufficient. 
g. Warehouse Management Develop a better system of inventory control preventing thefts, faster information reporting proposes better storage and space management. Check if manpower is correct/over/under. Check if tasks are well-balanced. Review existing processes (requests, releases, etc) and find ways to improve. Better prediction of future warehouse requirements.

3. Ensure we have the correct number of staff and heads. Develop and provide necessary systems to achieve the above. This includes strategic planning, creating, and periodically reviewing okrs, creating an evaluation system where cross-department evaluates one another. Develop any other systems to ensure as we develop more markets and our business grows. Make sure that our entire Production team and Subcons are also ready.

Product Planning and Control Director on Garments Industry

EEI Business Solutions Inc., formerly known as Equipment Engineers, Inc. started as a machinery division of EEI,  focusing as an importer and provider of equipment and supplies for mining companies. After years of growth and development, EEIBSI expanded its product lines to a wide range of industrial equipment and systems in order to provide service to other industries as well. As a major provider of industrial products and engineering services, the company aims to deliver exceptional systems and proven solutions to business companies, domestically and globally. This strategy will actualize EEIBSI's goal of contributing significantly to the industrial and economic development of the Philippines.

EEI Business Solutions, Inc.

<ul>
	<li>Create detailed business plans designed to attain predetermined goals and quotas</li>
	<li>Manage the entire sales cycle from finding a client to securing a deal</li>
	<li>Unearth new sales opportunities through networking and turn them into long-term partnerships</li>
	<li>Present products to prospective clients</li>
	<li>Provide professional after-sales support to maximize customer loyalty</li>
	<li>Remain in regular contact with your clients to understand and meet their needs</li>
	<li>Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation</li>
	<li>Negotiate agreements and keep records of sales and data</li>
</ul>

Product Management

Account Executive

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

<ul>
	<li>Handle incoming calls or inquiries from prospective customers or clients</li>
	<li>Assist customers effectively by solving customer concerns and any billing queries</li>
	<li>Provide customer additional information or explains telecommunication products and services</li>
	<li>Discuss products offered and ensures customer satisfaction</li>
	<li>Accurately capture customer information and any data entry required</li>
</ul>

Customer Service Agent for US Telco | Makati

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

The Assistant Brand Manager will be responsible for developing brand strategies, promoting brand growth and expansion, implementing brand plans, and using a variety of data to drive volume and profitability.

The post holder will be focused on achieving brand business objectives in the short and long term.

Assistant Brand Manager | Product Management

<ul>
	<li>Assist customers with inquiries about products and services</li>
	<li>Resolve customer issues and provide appropriate solutions and alternatives within the time limits</li>
	<li>Identify and assess customers’ needs to achieve satisfaction</li>
	<li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li>
</ul>

Customer Service Associates | Multinational Bank | Taguig

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

Remedy is looking for creative, hardworking, and organized individuals to join our team! The Research and Writing Intern will work directly with our Creatives Associate in conceptualizing and executing content to help expand the Remedy brand.

You'll be making impactful and valuable decisions when it comes to our business' marketing strategies, product development, and launches.

Key Responsibilities: 

<ul>
	<li>Brainstorming on new, innovative, and fresh ideas for blogs and campaigns</li>
	<li>Conducting research on relevant topics (like skincare, potential products, overall wellness, etc.).</li>
	<li>Content creation (product copywriting and long-form articles on health and lifestyle content)</li>
	<li>Present research and propose strategies to the management team</li>
</ul>

Content Writer Intern

<ul>
	<li>Assist customers using chat system or email</li>
	<li>Provide timely responses to customer issues regarding product usage and warranties</li>
	<li>Give detailed instructions or provide clarification about product, promos, prices and other details to prospective and existing customers</li>
</ul>

Chat Support Customer Service Agents | LAGUNA | 6 mos BPO experience required

<ul>
	<li>Responds to escalated calls in a professional manner to provide satisfactory solutions</li>
	<li>Conducts outbound calls to remind customers of their bill settlement and outstanding balances</li>
	<li>Offer product and service packages to customers to increase service coverage</li>
</ul>

Customer Service Representatives | Quezon City

The purpose of this role is to provide a high level of customer service by acting as a liaison between consumers and the business, ensuring that all customers receive outstanding service. The Customer Support - Singapore Telco is in-charge of addressing issues, complaints, and inquiries and resolves it in a timely manner. Customer concerns may involve but is not limited to telephone service, wireless mobile, broadband internet connectivity, billing issues and queries regarding telecommunication products and services.

Responsibilities:

<ul>
	<li>Manage customer service, provisioning, and support activities, recognizing that these are closely connected with the day-to-day customer experience</li>
	<li>Provide exceptional customer service in every customer interaction (voice, chat, social media, and email) with the ultimate aim of providing first call resolution.</li>
	<li>Identify ongoing service issues and recommend solutions to the Head of Service</li>
	<li>Maintain an awareness of customer needs and potential service issues through regular telephone contact, including escalated calls</li>
	<li>Support the team in the identification of and action on potential selling opportunities to generate revenue, whilst providing suitable solutions to customers’ requirements.</li>
	<li>Ensure active promotion of products and services based on customer needs and the product options available</li>
	<li>Provide well-rounded, prompt, high-quality, and professional client service at all times</li>
	<li>Perform call-backs to key customers to ensure that they are happy with the telephone, wireless and/or broadband service and product received and investigate any arising sales/support opportunities as needed</li>
	<li>Examine work orders and identify and allocate necessary parts and equipment; track and inventory existing parts, deliveries, documentation, and orders</li>
	<li>Perform data entry to record supplies, jobs, and time spent</li>
	<li>Work with technical personnel as necessary to ensure trouble tickets are addressed quickly</li>
	<li>Deal with all calls and inquiries politely, courteously, professionally and assertively</li>
	<li>Handle and resolve customer complaints within the procedures and guidelines provided</li>
	<li>Action Customer Service inquiries/escalations as requested by various business team customers</li>
	<li>Liaise with vendors and/or third Party vendors when appropriate to ensure seamless service delivery</li>
</ul>

Customer Support | Singapore Telco | Mandaluyong

<ul>
	<li>Updates job knowledge by studying new product descriptions;</li>
	<li>Participating in educational opportunities; maintaining personal networks.</li>
	<li>Update existing customer information</li>
	<li>Maintains call center database by entering information.</li>
</ul>

CSR | Customer Service Representatives | Buendia

<ul>
	<li>Obtain client information by:
	<ul>
		<li>Answering telephone calls.</li>
		<li>Interviewing clients.</li>
		<li>Verifying information.</li>
	</ul>
	</li>
	<li>Determine eligibility by comparing client information to requirements.</li>
	<li>Establish policies by:
	<ul>
		<li>Entering client information.</li>
		<li>Confirming pricing.</li>
	</ul>
	</li>
	<li>Inform clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
	<li>Maintain communication equipment by reporting problems.</li>
	<li>Maintain and improve quality results by:
	<ul>
		<li>Adhering to standards and guidelines.</li>
		<li>Recommending improved procedures.</li>
	</ul>
	</li>
	<li>Update job knowledge by:
	<ul>
		<li>Studying new product descriptions.</li>
		<li>Participating in educational opportunities.</li>
	</ul>
	</li>
	<li>Accomplish sales and organization mission by completing related results as needed.</li>
</ul>

Sales and Marketing Knowledge

Customer Service

Customer Support Representatives | CSR

Airline Booking Associate

<ul>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Follow communication “scripts” when handling different topics.</li>
	<li>Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.</li>
	<li>Seize opportunities to upsell products when they arise.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Frequently attend educational seminars to improve knowledge and performance level.</li>
	<li>Meet personal/team qualitative and quantitative targets.</li>
</ul>

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