ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
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3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

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m.me/acesjobs 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

Work schedule - Shifting schedule on weekdays and Fixed weekends off

<ul>
	<li>Provide prospects and customers with information about a business’ products and services and ensure they enjoy an outstanding experience any time they engage with a brand.</li>
	<li>Learn about prospects and customers and find innovative ways of engaging with them to drive sales.</li>
	<li>Ask questions to understand customer requirements and suggest best available solutions to close deals</li>
	<li>Go the extra mile to meet sales quota and facilitate future sales</li>
	<li>Constantly seek ways how to improve on performance through lifelong learning and new skill acquirement mechanisms.</li>
</ul>

Outbound Sales Executive | Makati

We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

Growth Specialist (B2B Sales)

What we Offer: 

<ul>
	<li>HMO from Day 1</li>
	<li>Competitive Benefit Package</li>
	<li>Work from Home Opportunity</li>
	<li>Fun Monthly Employee Engagement Activities</li>
	<li>Opportunities for Learning, Personality Development, and Career Advancement</li>
	<li>Young and Vibrant team to work with</li>
</ul>

Spiralytics’ sales team is the lifeblood of the business. Over the last 10 years, we’ve built up a strong flow of qualified inbound leads. You will be accountable for converting Spiralytics’ inbound qualified leads to customers. You will also work with the team to implement creative methods to generate new leads (outbound).

Job Description 

<ul>
	<li>Sales Intelligence: gather basic contact information about qualified leads to prepare for your Discovery call.</li>
	<li>Discovery Call: You will quickly interview potential clients, dissecting their past efforts, pain points, target market, and competitors. You’ll quickly build trust to move the discussion to the proposal phase.</li>
	<li>Sales Presentations: Work with Spiralytics marketing experts to assemble a winning presentation and proposal.</li>
	<li>Proposal Call: Walk the client through all the proposal, highlighting how Spiralytics will solve existing problems, and how we plan to implement continuous improvement performance marketing</li>
	<li>Pricing / Contract / Launch: Quickly move the client through the contracting phase into launch.</li>
	<li>Prepares weekly, monthly sales and other ad-hoc reports for monitoring sales pipeline status</li>
	<li>Full-Time position/s available.</li>
	<li>Reporting directly to the Business Development Manager.</li>
	<li>Temporarily working-from-home. We are accepting applicants who will remain work from home, or will eventually go to the office when we re-open. The best candidate will fill the position regardless of location.</li>
	<li>Flexible work schedule, but SLA of 8-5 pm Philippine Time.</li>
</ul>

Sales Executive

Your trusted solutions provider.

A electrical engineering equipment and services company.

VISION
To be the trusted solution provider for the Philippine Electrical Industry

MISSION
We are a company providing professional electrical engineering services, equipment and consultancy as a solution provider for power system reliability and efficiency for effective energy cost management for industries and consumers.

VALUES:
Mastery
Integrity
Care
Excellence

WESTCO Electrical and Equipment Corporation

Vision
PamavTech will provide higher and hands-on education, technical and vocational, professional education and training in industries, practical arts and sciences leading to certificates, diplomas and degrees.

Mission
PamavTech will be the premium education provider that will be recognized with excellence in engineering and technology supported by project based and hands-on learning to make the graduates global ready professionals.

Pamav Training Institute and Technology Center, Inc.

We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals, and maintaining customer satisfaction. We want to meet you if you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone.

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

Responsibilities

<ul>
	<li>Conduct market research to identify selling possibilities and evaluate customer needs</li>
	<li>Actively seek out new sales opportunities through cold calling, networking and social media</li>
	<li>Set up meetings with potential clients and listen to their wishes and concerns</li>
	<li>Prepare and deliver appropriate presentations on products and services</li>
	<li>Create frequent reviews and reports with sales and financial data</li>
	<li>Ensure the availability of stock for sales and demonstrations</li>
	<li>Participate on behalf of the company in exhibitions or conferences</li>
	<li>Negotiate/close deals and handle complaints or objections</li>
	<li>Collaborate with team members to achieve better results</li>
	<li>Gather feedback from customers or prospects and share with internal teams</li>
</ul>

Sales Executive | Training Programs

Making Business Awesome For Everyone

StoreHub is one of Southeast Asia's fastest growing technology companies, serving over 15,000 businesses across the region.

We enable businesses to be successful by automating operational excellence and customer growth on our merchant platform for omnichannel retail and F&B businesses. The platform consists of a comprehensive range of products such as the Cloud-Based POS, Inventory Management System, QR Ordering, and Food Delivery System.

Serving Needs, Not Just Profits

With the fast changing world we now live in, it’s absolutely critical for businesses to use technology to not just survive but to thrive. We also believe that it’s incredibly important to bring the best technology not only to those who can afford it, but to those who have traditionally been marginalised by the technology race. 

That’s why it is our mission to make technology available for everyone, big or small, enabling all businesses to achieve success that is both sustainable and scalable. 

Why join us:

A Place Where People Thrive

At StoreHub, we use the term “pro sports team” to describe how we operate, referring to ourselves as Players (our teammates) and Coaches (our managers). In a pro sports team, we know that winning involves working together with teammates who are extraordinary at what they do and are highly effective collaborators.

The satisfaction of being on a pro sports team is immense. Our vision of a great workplace is not free lunches, fancy buildings, or frequent parties. Instead, we believe a great workplace is about a group of people in singular pursuit of ambitious goals - in serving needs of businesses, big or small, by making technology available for everyone. 

In our team, we let results speak for themselves. There’s no reward for long hours with poor results, and there’s no penalty for going home on time when you’re producing excellent work. Of course, to be great, most of us have to put in considerable effort, but hard work alone and long hours are not how we measure or talk about a person’s contribution. Our model works best for people who value teammates that deliver strong outcomes and results.

While our players are fantastic, we know we can always be better. We believe that being at the top of our game must not hinder our desire to constantly pursue growth. Simply assembling a group of talented people in itself is not enough to win goals. They would need to train together to develop cohesion and chemistry, which synergise multiple talents into a single formidable force. In joining us, you’d be signing up for a journey of professional and personal growth with other driven and talented people. You can expect to learn from each other and build something meaningful as a dream team.

An important discipline we practice to facilitate growth and teamwork is radical candour - we only say things about teammates that we say to their face (and in a respectful manner). And this goes for interactions with peers, managers, and even with our CEO. We embrace this level of directness so that feedback is real, praise is specific, and criticism is helpful. An important component to our culture of candour is developing a strong sense of self-awareness through frequent and meaningful reflections. We believe that candour and reflection help us grow individually and as a team, with more intentionality and less drama. 

We use Apple MacBooks, work in a modern and open office, with free parking, a fully stocked pantry, learning benefits, and provide health insurance. These are not random perks. Rather, we know that the right tools and environment are productivity multipliers that help set our team up for success. From ergonomic chairs, to blazing fast Internet, and optimum sunlight at work stations - no detail is ever too small in our design and desire to best support our team’s performance. You will also be introduced to over 20 different tools that we use to support basic tasks, so that we can focus our minds on the kind of work that matters. 

If what you’re reading about our team and work philosophy excites you, do get in touch! We’d be just as excited to meet and get to know you as well.



StoreHub Sdn Bhd

If you are an amazing Sales Account Executive who wants to make great money working at a company that helps restaurants and retailers succeed… keep reading. 

If this is a journey you’d like to embark on, keep reading!

As a Sales Account Executive at StoreHub, you'll play a key role in driving revenue growth. You'll be responsible for identifying potential customers, pitching our SaaS platform, and closing deals with SME business owners. And here's the best part: you have complete control over your income! In addition to a solid base salary, you have the potential to earn even more through our commission structure. The more you sell, the more you earn. 
 
Here's what you'll do as a Sales Account Executive:

<ul>
	<li>Identify high-value customers: You'll be on the lookout for customers who can bring the most value to our organization.</li>
	<li>Pitching like a pro: You'll use your amazing communication skills to pitch our exciting value proposition and close deals like a champ.</li>
	<li>Building lasting relationships: You'll be the person our customers turn to when they need help or have questions. By building strong relationships, you'll generate more revenue and drive customer loyalty.</li>
	<li>Upselling and cross-selling: You'll be our customers' go-to person for all their needs. By identifying opportunities to upsell or cross-sell, you'll generate even more revenue for our organization.</li>
	<li>Delivering exceptional service: You'll be coordinating with various departments to make sure our customers have a smooth and satisfying experience. By developing client-focused solutions, you'll improve customer satisfaction and drive repeat business.</li>
</ul>

Webcast Technologies, Inc. (WTI) is an Information and Technology company known for innovation and integrated positioning solutions with the use of Global Positioning System (GPS), Geographic Information System (GIS), and Telemetry System. Our services include GPS Tracking System, Software Development, Mobile Application Development, among others.

For over 20 years, WTI has been helping companies from different industries track their valuable assets. Some of our clients include Shell, Petron, Chevron, Unilever, Coca Cola, Maynilad, Cemex, LF Logistics and KFC.

WTI covers the whole Philippines with its main office located at 154 Panay Ave. Diliman, Quezon City and satellite offices in Laguna, Cebu, Cagayan De Oro and Davao.

The software and GPS Tracking System we develop are custom- designed to address our client’s specific business needs. At WTI, we put premium to quality service. Our team of outstanding professionals reflects the company’s standard in providing excellent work.

Webcast Technologies, Inc.

<ul>
	<li>Bachelor's degree in Business, Information Technology, or related course</li>
	<li>One year sales experience preferrrably in logistics or business application software, such as ERP, accounting, others</li>
	<li>Strong communication skills (verbal, written; English and Filipino)</li>
	<li>Strong presentation and negotiation skills</li>
	<li>Ability to build rapport and maintain good relationships with clients</li>
	<li>Able and willing to conduct field work</li>
</ul>

Sales Executive | Davao

Wealth Coaches Philippines (WCP) is a premier agency affiliated with the strongest and most trusted financial institution in the Philippines, AIA formerly Philam Life. We are one of the fastest-growing teams of Financial Coaches emboldened by our mission to help Filipinos achieve financial freedom through effective financial coaching. We are a team of service-oriented individuals who work passionately and efficiently. WCP takes pride in helping Filipinos and spreading awareness on the importance of proper financial planning.
 
Our rapid growth requires us to look for leaders and/or successful sales practitioners in the Insurance, Private Banking, Premium Car Sales, Premium Real Estate or Pharmaceutical industries that can help us sustain our momentum in order to reach our goals.

Wealth Coaches Philippines

Job Description:

<ul>
	<li>Identify and prospect potential clients</li>
	<li>Determines needs based analysis for clients through fact-finding </li>
	<li>Provides product solutions based on fact-finding </li>
	<li>Creates planning and analysis for clients in terns of life, health, and investment </li>
	<li>Establishes a business relationship with clients </li>
	<li>Develop and maintain client relationships</li>
	<li>Provides continuous after sales service and relationship building to clients </li>
	<li>Updates product and skills knowledge though continuous education, training, and other skills improvement opportunities </li>
	<li>Cultivating personal and external networks </li>
	<li>Develop business growth and opportunities</li>
	<li>Leadership mindset and continued growth and business opportunity</li>
</ul>

Sales Associate

<ul>
	<li>Initiate outbound calls to potential and existing customers to sell or take orders for healthcare services</li>
	<li>Send or email product literature, brochures, catalogs and other campaign material</li>
	<li>Ask questions to understand customer requirements and suggest best available solutions to close deals</li>
	<li>Go the extra mile to meet sales quota and facilitate future sales</li>
	<li>Constantly seek ways how to improve on performance through lifelong learning and new skill acquirement mechanisms.</li>
</ul>

Outbound Sales Associate | Fort BGC Taguig

Responsibilities include:

<ul>
	<li>Identify and prospect potential clients.</li>
	<li>Conduct needs assessments and provide product solutions.</li>
	<li>Create customized plans for clients in various areas.</li>
	<li>Establish and maintain client relationships.</li>
	<li>Deliver continuous after-sales service and support.</li>
	<li>Stay updated on product knowledge and skills through education and training.</li>
	<li>Cultivate personal and external networks.</li>
	<li>Develop business growth opportunities.</li>
	<li>Demonstrate leadership mindset and pursue personal and professional growth.</li>
</ul>

Account Executive

ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

Job Summary 

We are looking for a Sales Account Manager to create long-term, trusting relationships with our customers who know the value of digital and printing brands.

Work experience in the printing market and has network with suppliers of printers, inks, or substrates will be a plus factor.

Duties and Responsibilities

<ul>
	<li>Serve as the lead point of contact for all customer account management matters</li>
	<li>Utilize graphic or digital art design to increase brand attraction</li>
	<li>Build and maintain strong, long-lasting client relationships</li>
	<li>Negotiate contracts and close agreements to maximize profits</li>
	<li>Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors</li>
	<li>Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders</li>
	<li>Develop new business with existing clients and/or identify areas of improvement to meet sales quotas</li>
	<li>Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)</li>
	<li>Collaborate with the sales team to identify and grow opportunities within the territory</li>
</ul>

Account Manager

EEI Business Solutions Inc., formerly known as Equipment Engineers, Inc. started as a machinery division of EEI,  focusing as an importer and provider of equipment and supplies for mining companies. After years of growth and development, EEIBSI expanded its product lines to a wide range of industrial equipment and systems in order to provide service to other industries as well. As a major provider of industrial products and engineering services, the company aims to deliver exceptional systems and proven solutions to business companies, domestically and globally. This strategy will actualize EEIBSI's goal of contributing significantly to the industrial and economic development of the Philippines.

EEI Business Solutions, Inc.

<ul>
	<li>Create detailed business plans designed to attain predetermined goals and quotas</li>
	<li>Manage the entire sales cycle from finding a client to securing a deal</li>
	<li>Unearth new sales opportunities through networking and turn them into long-term partnerships</li>
	<li>Present products to prospective clients</li>
	<li>Provide professional after-sales support to maximize customer loyalty</li>
	<li>Remain in regular contact with your clients to understand and meet their needs</li>
	<li>Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation</li>
	<li>Negotiate agreements and keep records of sales and data</li>
</ul>

<ul>
	<li>
	Calls potential customers to sell the company's products or services
	</li>
	<li>
	Persuasively engage the customer in conversation to explain how the product or service will add value to their lives and meet their needs
	</li>
	<li>
	Ask relevant leading questions to understand the customer's needs and recommend the best product or service for their purposes
	</li>
	<li>
	Meet or exceed projected weekly and monthly sales goals
	</li>
	<li>
	Maintain detailed records of outgoing calls as well as follow up information and outcomes
	</li>
</ul>

Salary Package 

<ol>
	<li>Monthly fixed compensationo P30,000 plus uncapped commissions</li>
	<li>Night shift differential pay</li>
	<li>HMO benefit</li>
</ol>

Telemarketer | Pasig Ortigas

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Job Summary: The Area Manager is responsible for the overall performance and management of multiple fashion retail stores within a specified geographic area. They must ensure that all stores meet sales goals, deliver exceptional customer service, adhere to company policies and procedures, and operate efficiently.

Key Responsibilities:

<ol>
	<li>Store Performance Management:

	<ul style="list-style-type: circle;">
		<li>Set and communicate each store's sales targets, KPIs, and performance expectations.</li>
		<li>Monitor and analyze sales data, inventory levels, and customer feedback to identify areas for improvement.</li>
		<li>Develop and implement strategies to increase store sales and profitability.</li>
	</ul>
	</li>
	<li>Team Leadership and Development:
	<ul style="list-style-type: circle;">
		<li>Recruited, trained, and developed store managers and staff.</li>
		<li>Provide coaching, support, and performance feedback to store teams.</li>
		<li>Foster a positive and motivating work environment.</li>
	</ul>
	</li>
	<li>Visual Merchandising and Store Presentation:
	<ul style="list-style-type: circle;">
		<li>Ensure that stores are well-maintained, clean, and organized.</li>
		<li>Oversee visual merchandising to create an appealing and on-brand store environment.</li>
		<li>Implement planograms and visual displays as needed.</li>
	</ul>
	</li>
	<li>Inventory Management:
	<ul style="list-style-type: circle;">
		<li>Monitor inventory levels and ensure that each store has adequate stock.</li>
		<li>Coordinate stock transfers between stores to optimize inventory allocation.</li>
		<li>Conduct regular inventory audits to minimize shrinkage.</li>
	</ul>
	</li>
	<li>Operational Efficiency:
	<ul style="list-style-type: circle;">
		<li>Ensure that all stores adhere to company policies and procedures.</li>
		<li>Implement cost-control measures to optimize operational expenses.</li>
		<li>Address operational issues and resolve them promptly.</li>
	</ul>
	</li>
	<li>Customer Service and Satisfaction:
	<ul style="list-style-type: circle;">
		<li>Maintain high levels of customer service by setting and enforcing customer service standards.</li>
		<li>Address customer complaints and issues in a professional and timely manner.</li>
		<li>Gather and analyze customer feedback to improve the shopping experience.</li>
	</ul>
	</li>
	<li>Compliance and Reporting:
	<ul style="list-style-type: circle;">
		<li>Ensure that stores comply with all local, state, and federal regulations.</li>
		<li>Prepare regular reports on store performance and key metrics.</li>
		<li>Communicate performance updates to senior management.</li>
	</ul>
	</li>
</ol>

Area Sales Manager

<ul>
	<li>Resolve customers' issues via one call resolution guidelines and/or escalated process.</li>
	<li>Handle communication on product recalls.</li>
	<li>Provide support and reassurance to clients and resolve any queries.</li>
</ul>

Sales and Marketing Knowledge

Customer Service Executive | Mandaluyong

Job Summary: 
A sales engineer for manufacturing is responsible for managing an account in the manufacturing industry. He/ she will develop sales opportunities for the organization through relationship-building and by providing clients with professional consultancy. 
 
Duties &amp; Responsibilities:

<ul>
	<li class="text-justify"> Collaborating with manufacturing and private institutions to establish professional connections and educate them with advanced technologies, specifically commercial and industrial printers, and make the most of their machine investment.</li>
	<li class="text-justify">Generate leads in the assigned territory</li>
	<li class="text-justify">Conducts learning sessions, training programs, and webinars about the assigned technologies.</li>
	<li class="text-justify">Support the preparation of project proposals by providing templates and preparing the technical sections</li>
	<li class="text-justify">Coordinate with a multifunctional team throughout the entire sales process, including working closely with account managers, solution architects, and sales specialists to promote sales growth.</li>
</ul>

Account Manager South Luzon

<ul>
	<li>Answers inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolves problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfills requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sells additional services by:
	<ul>
		<li>Recognizing opportunities to up-sell accounts.</li>
		<li>Explaining new features.</li>
	</ul>
	</li>
	<li>Maintains call center database by entering information.</li>
	<li>Keeps equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Updates job knowledge by participating in educational opportunities.</li>
	<li>Enhances organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

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