ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Prepaid Load Card)

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Taking phone calls from customers.</li>
	<li>Provide customers with product and service information</li>
	<li>Enter new customer information into system</li>
	<li>Update existing customer information</li>
</ul>

Airline Reservations Officers | Makati

BCI Central Group of companies is a subsidiary of BYGGFAKTA GROUP, a leading software, and information company within the construction industry, with a proprietary cloud-based service and a fully integrated data and software platform. The Group is a major player at the center of the construction ecosystem.

BCI Central (known as BCI Asia) was established in 1998 and was founded to create efficiencies and enhance transparency in the intrinsically complex construction industry. Our software solutions and related services achieve this while simultaneously enabling our clients to identify sales opportunities, make informed decisions and connect with key target markets. We play a crucial role in empowering businesses around the world with construction-centric tools to succeed.


Our Mission 

To become the leading global, multi-platform, software-enabled pre-construction data service by combining our research expertise, industry knowledge and artificial intelligence to deliver transformative, industry-critical data products and software solutions.

Our Values

Boldness – we dare to go where the biggest challenges are. Our entrepreneurial spirit means we are not afraid to challenge the status quo in order to pioneer new business in previously unrivaled markets or to have the courage to dig deeper and persist in finding new opportunities.

Commitment – we are committed to our mission as it relates to our members, our team and the communities in which we operate. Our commitment extends to the quality of information we provide, to the level of service given, to being accountable to our team members and to the social and ecological welfare of our environment.

Integrity – we conduct ourselves with integrity in everything we do and adhere to the highest ethical standards in every interaction. This means we would rather forego an opportunity; lose an order or part ways with a staff member than compromise our integrity.


BCI Central (Philippines), Inc.

Benefits:

<ul>
	<li>Paid training</li>
	<li>Monthly Performance Incentives</li>
	<li>Attendance bonus</li>
	<li>HMO coverage upon regularization</li>
	<li>Life &amp; Accident Insurance coverage upon regularization</li>
	<li>Vacation Leave, Sick Leave, Birthday Leave &amp; Anniversary Leave</li>
</ul>

Job Description:

<ul>
	<li>Gather and verify construction-related information via phone interviews, email and online research</li>
	<li>Report &amp; Manage portfolio of upcoming construction projects across the Philippines</li>
	<li>Build and maintain an assigned portfolio of projects as they move through the different construction stages</li>
</ul>

What's in it for you?

<ul>
	<li>Opportunity for career advancement</li>
	<li>You will be part of a Global Company</li>
	<li>8:30AM - 5:30PM work schedule, Monday-Friday</li>
	<li>Medical and dental coverage</li>
	<li>Great office culture with a fast and dynamic environment</li>
</ul>

Junior Researcher

<ul>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Update job knowledge by studying new product descriptions; participating in educational opportunities.</li>
	<li>Delight customers and ensure best customer experience possible.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Determine requirements by working with customers.</li>
	<li>Update job knowledge by participating in educational opportunities.</li>
</ul>

Healthcare BPO Agent | Pasong Tamo Extension, Makati

<ul>
	<li>Inform clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
	<li>Process orders, forms, and applications.</li>
	<li>Update existing customer information.</li>
	<li>Sell additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Take the customer through the sales process.</li>
	<li>Describe products and services.</li>
	<li>Maintain call center database by entering information.</li>
	<li>Identify and overcome objections.</li>
</ul>

Client Solutions Representative | Makati

<ul>
	<li>Fill customer orders according to standard operating procedures.</li>
	<li>Process orders requests from physicians, nurses and pharmacists</li>
	<li>Enter patient profile into the medication software system.</li>
	<li>Provide product information and deliver product samples</li>
</ul>

Customer Service Representative | Pharmaceutical Account | Makati

<ul>
	<li>Respond to questions.</li>
	<li>Keeps equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Maintain call center database by entering information.</li>
	<li>Take the customer through the sales process.</li>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Determine requirements by working with customers.</li>
	<li>Describe products and services.</li>
</ul>

Call Center Agent | Retail

<ul>
	<li>Obtain customer information.</li>
	<li>Produce call reports.</li>
	<li>Take the customer through the sales process.</li>
	<li>Respond to questions.</li>
	<li>Maintain call center database by entering information.</li>
	<li>Recommend solutions and other services if appropriate.</li>
	<li>Fulfill requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
</ul>

Hotel Ticketing Representative | Ayala, Makati

<ul>
	<li>Provide customers with product and service information.</li>
	<li>Determines eligibility by comparing client information to requirements.</li>
	<li>Follow up customer calls where necessary.</li>
	<li>Seize opportunities to upsell products when they arise.</li>
	<li>Informs clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
	<li>Process orders, forms, and applications.</li>
</ul>

Call Center Agent | Ecommerce

HelixPay provides ticketing solutions and event & venue management technology in the Philippines. Our clients create products and experiences that people love; we build technology that makes it easy to earn revenue and enable a seamless experience for their customers.

We are a smart, fun, and high-energy team of 25 people building a pioneering new business in the Philippines. We are looking for a Legal Officer to ensure that our operations and business dealings align with all pertinent legal and internal guidelines. While years of experience would be ideal, we're equally excited about finding someone eager to dive into a more entrepreneurial environment, as opposed to a strictly corporate setting.


 HelixPay

Client Support Associate will work closely with the HelixPay Sales &amp; Account Management teams to ensure that HelixPay clients enjoy an excellent experience while using our ticketing technology through answering client questions and solving any client issues. Associates shall also track and summarize common questions and concerns of clients and collaborate with our product development team to continually enhance our technology. Associates will become experts on the leading event technology in the Philippines and will get to work with many of the leading event organizers in the country.

<ul>
	<li>Responsible for Client management assisting with client's questions and concerns and solving basic operations issues.</li>
	<li>Track and summarize common questions and concerns.</li>
	<li>Work closely with the Operations Team.</li>
	<li>Communicate with users primarily via SMS, Messenger, and phone call.</li>
	<li>End to end processing of partner concern.</li>
	<li>Providing excellent client experience.</li>
	<li>Update tracker of client's concern daily.</li>
</ul>

Client Service Associate

Ricoh is one of the worlds's leading suppliers of office automation equipment, including copiers, facsimiles machines, data processing systems, and related supplies. Ricoh is also renowned for its state-of-art electronic devices and photographic equipment.

RICOH ( Philippines) Inc.

Job Description:

<ul>
	<li>Achieve the company’s set business targets thru the achievement of set Key Results Area (KRA) and Key Performance Indicators (KPI)</li>
	<li>Coversassigned Zero Base Account (ZBA), Commercial Printers, AEC, Graphic Arts &amp; In plants</li>
	<li>Achieve sales revenue, Unit Sales, and promotessolutions offering</li>
	<li>Input and update complete information to Salesforce for both Machine In Field and ZBA (Zero Base Account) customer</li>
	<li>Serve as a productive member of the Sales and marketing team through active participation and implementation of its standards and programs</li>
	<li>Creates sales leads that might convert into sales for the company</li>
</ul>

Presentation Skills

Persuasion and Negotiation

CRM Software

Driving Skills

Account Management

Negotiation

Customer Research

Cebu Production Printing Sales Account Manager

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

A Project Manager is responsible for:

<ul>
	<li>Conducting project scope from the Client and Internal Management.</li>
	<li>Working with sales, pre-sales, post-sales, and partners to lead project team in service delivery.</li>
	<li>Building project plans and statements of work.</li>
	<li>Tracking the project status and report to Client and Internal Management.</li>
	<li>Managing tasks, milestones, and goals.</li>
	<li>Delivering projects on time and on budget.</li>
	<li>Ensuring customers' satisfaction from project initiation until project closure</li>
	<li>Leading the overall delivery management of each project under within the managed portfolio ensuring such are delivered on-time, on-budget, and on-scope.</li>
	<li>Creating and managing the detailed timeline for project execution and ensures that resources are always aligned with such</li>
	<li>Optimizing utilization of available resources to deliver project activities within the required timeframes and agreed quality and scope.</li>
	<li>Identifying, monitoring, and managing project risks, issues, dependencies, critical paths, and action plans until project implementation and closure</li>
	<li>Proactively managing changes in project scope, identify potential crises, and devise contingency plans. 
	 </li>
</ul>

IT Project Manager | PMO QPS

<ul>
	<li>Maintain call center database by entering information.</li>
	<li>Manage large amounts of inbound and outbound calls in a timely manner</li>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Document all call information according to standard operating procedures.</li>
	<li>Complete call logs.</li>
</ul>

Call Center Agent | Buendia

INFOMAX is a wholly owned Filipino company that was incorporated and registered to SEC in February 1998. 
Infomax aims to provide world class solutions in the area of Content Integration and Business Intelligence.  Our goal is to maximize the IT investments of our clients by providing them with high-value solutions that will improve their business processes and increase their revenue stream. 
We aim to be the preferred Partner in their business initiatives.
We enable and empower our employees to render innovative and high quality services to our customers. We will empower our employees with industry skills and product knowledge to become highly respected professionals in their fields.

Infomax Systems Solutions and Services Inc.

Tax Management, Annual/Interim Audit and Legal Consultations

<ol>
	<li>Handles tax and other accounting related referrals to Lawyers and Auditors</li>
	<li>Handles BIR assessments, prepares all schedules, makes reconciliation to support NIC/PAN/FAN</li>
	<li>Does BIR Recon as needed for assessments and consulted with the Lawyers</li>
	<li>Prepares all documentary requirements for submission to BIR (for BIR assessments)</li>
	<li>Coordinates interim and annual audit of books for yearend financial statements.</li>
	<li>Responsible for the preparation and timely submission of the Accounting Books of Accounts (Sales, Purchases, General Journal, General Ledger) BIR in the required format.</li>
</ol>

Purchase Orders/Sales Documentation/DRF/BOM 

<ol>
	<li>Reviews PO to Suppliers/Principals. Sends back for correction draft PO from Sales as necessary.</li>
	<li>Reviews accuracy of PO versus BOM, supplier quotation, validates applicable taxes (VAT and Royalty Tax)</li>
	<li>Reviews and signs-off Deal Registration Form (DRF) and Bill of Material (BOM). Provides necessary feedback to the concerned Account Executive and General Manager.</li>
	<li>Review and handles processing of Sales documentation (Deal Registration Form, Bill Of Material, Commissions, Contracts)</li>
	<li>Ensures completeness of required documentation in Accounting files before endorsement of approval to the President and General Manager</li>
	<li>Maintains custody of all hard/soft copy of contracts for deals; agreement with principals and sub-contractors.</li>
</ol>

Principal/Service Provider Coordination 

<ol>
	<li>Reviews contracts with customers and service providers regarding terms and conditions. Identifies risk exposure and discusses these with the concerned employee and Management.</li>
	<li>Communicates with foreign suppliers regarding Tax treaty relief availment</li>
</ol>

Quota Documentation and Tracking, Commission Processing and Payment 

<ol>
	<li>Monitors quota achievement, confirms eligibility of Sales and other qualified people for sales incentives based on established guidelines. Responsible for payment of Sales incentive/bonuses as these are due</li>
	<li>Reviews Commission statements of Sales people before endorsement to the President and General Manager</li>
	<li>Provides assistance to the General Manager in updating and disseminating the approved Sales Incentives/Bonus (Commission) Plan for the year. Responds to queries on commission entitlement and payments made.</li>
</ol>

Bank Relationships and managing company transactions 

<ol>
	<li>Coordinates w Bank Representatives/Managers for company account maintenance; investments and completion of necessary documents related to the transactions.</li>
	<li>Obtains updated interest rates for potential additional placements</li>
	<li>Meets with Bank reps re: investments and transactions</li>
</ol>

Other duties

1. Regualr reporting of Monthly Financial Performance

2. Coordinaton with HR Officer about Asset Inventory

Senior Accounting Analyst

<ul>
	<li>Produce call reports</li>
	<li>Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.</li>
	<li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives</li>
	<li>Obtain possible customer leads</li>
</ul>

CSR | Customer Service Representatives | Makati

<ul>
	<li>Update job knowledge by studying new product descriptions and participating in educational opportunities.</li>
	<li>Follow up on initial contacts.</li>
	<li>Update job knowledge by participating in educational opportunities.</li>
	<li>Handle customer inquiries both telephonically and by email.</li>
	<li>Answer calls and respond to emails.</li>
	<li>Update existing customer information.</li>
	<li>Provide customers with product and service information.</li>
</ul>

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