ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

We are looking for a talented individual to join our team as an Operational Leader, where you will lead, mentor and inspire a diverse team of back-office personnel and customer support staff. The ideal candidate will have a proven track record in managing large-scale operations, ensuring exceptional customer satisfaction, and driving continuous improvement initiatives within a large organization.

 

Key Responsibilities:

<ul>
	<li>Empower Growth: Conduct regular performance evaluations, set KPIs, and offer impactful feedback to enhance the skills and confidence of your team members.</li>
	<li>Drive Efficiency: Develop and implement cutting-edge strategies to optimize day-to-day operations, ensuring maximum efficiency and effectiveness in meeting SLAs.</li>
	<li>Foster Innovation: Continuously identify areas for improvement, implement process enhancements, and leverage data-driven insights to enhance productivity and other SLA metrics.</li>
	<li>Client Relationship Management: Serve as the primary liaison for clients, maintain positive relationships and proactively address their evolving needs and expectations.</li>
	<li>Performance Excellence: Monitor performance metrics and deliver insightful performance reports to senior management and clients.</li>
	<li>Risk Mitigation: Identify potential risks and implement necessary measures to safeguard the company’s operation and uphold data protection policies.</li>
</ul>

Operations Lead

<ul>
	<li>Conduct Refund training for existing members or new members</li>
	<li>Ensure the quality &amp; effectiveness of each given training, design effective training programs</li>
	<li>Support and mentor trainees to achieve the best performance as per client expectation</li>
	<li>Maintain &amp; upskill knowledge, systems, and skills in a scope of work</li>
	<li>Work side by side with Operations to capture and document new products and the processes from existing and new clients</li>
	<li>Create syllabus, process notes/ modules related to Refund, and keep it updated</li>
	<li>Be responsible for trainee’s attendance record</li>
	<li>Manage training schedule and training requests for Refund</li>
	<li>Develop a program to assess the training need</li>
	<li>Create a Training Evaluation Form at the end of the training for training assessment and results</li>
	<li>Support Operations team on doing production when needed</li>
	<li>Submit production tracker and schedule report to the leader</li>
	<li>Share the progress of current training periodically with the leader</li>
</ul>

Refund Trainer with GDS Experience

FinAccel is a fun, fast growing company with lofty ambitions. Starting with instant ecommerce financing, we are on a goal to disrupt unsecured lending in Southeast Asia, one of the fastest growing economic regions globally. Our first product, Kredivo, which integrates at merchant checkout, qualifies ecommerce buyers for instant ecommerce purchase financing at rates which are much lower than consumer finance companies.  We do this by using breakthrough technology and science to unlock unprecedented insights about credit risk and fraud from multiple data sources: phone, social networks, telco, financial and location data.

FinAccel is founded by an experienced and well rounded team: Akshay Garg (cofounder Komli Media), Umang Rustagi (McKinsey financial services) and Alie Tan (PicStory and Affle). The company is backed by some of the biggest investors in the region: Jungle Ventures, GMO, AlphaJWC and 500 Startups. The company has a flat, egalitarian structure, no politics, no BS; people who are problem solvers and execute fast will thrive here.

FinAccel is not for everyone. People who do well here tend to have a few qualities in common:
- Intelligent
- Intellectually curious
- High ownership over their work
- Strong communicators
- Biased for speed
- Team players
- Excited by an all-in work culture
- Motivated by building innovative products

We provide employees with a work environment which is:
- learning and execution oriented without any politics or excessive managerial overhead,
- where taking initiative is highly valued,
- where making mistakes is encouraged as long as you keep learning from them,
- one of the best compensation structures in the startup world (everyone is a shareholder in the company).

If you feel this is you, then we'd love to hear from you.

FinAccel

We are a high-growth fintech company that is passionate about using big data analytics, machine learning, and cutting-edge technology to revolutionize the way people use credit card. To continue our success story, we are looking for a Customer Success Manager to primarily support our client portfolio. This role will need to focus on our customer experience and life-cycle and ensure that our customers are using Kredivo’s platform effectively and maximising on our robust features to guarantee they get the most value.

What you will do:

<ul>
	<li>Analyse how to grow Transaction with the merchant/partner</li>
	<li>Liase &amp; day to day management with merchant/partner</li>
	<li>Work across functions in Business Development Team on merchant success, ensuring timely communication &amp; merchant visibility.</li>
	<li>Setting partner/merchant priorities, promo planning &amp; user education.</li>
	<li>Provide merchant transaction report by weekly, monthly and quarterly</li>
	<li>Assist the BD in establishing business test practices.</li>
	<li>Target service improvement to stores, oversee optimum visibility.</li>
	<li>Assist in merchant quarterly reviews &amp; analytics.</li>
</ul>

Customer Success Manager

WHO WE ARE

Welcome to ThoughtWater, your premier destination for top-tier talent in sales, technology, and finance. Our expert team, comprised of industry veterans, leverages extensive experience and a passion for recruitment to connect you with the best in the business 

Our founding team comprises of leaders converging from diverse backgrounds, including Technology, Sales, Healthcare, Human Capital, and Finance industries. United by an unparalleled and collective passion for the Recruitment function, we bring a unique blend of expertise to redefine your talent acquisition experience.

Thoughtwater Consulting

Senior Sales Manager at AtisfyReach

Join the forefront of influencer marketing, driven by the power of AI and Machine Learning.

What will you be doing?

You'll be instrumental in driving AtisfyReach's growth by leading Sales activities, managing the sales pipeline, ensuring a direct path from lead generation to successful deal closure. Your role is crucial in executing sales strategies, building strong relationships with potential clients, and clearly communicating the distinct advantages of our influencer platform to achieve conversions. A critical aspect of your role will be your skill in sales negotiation and your demonstrated capacity to independently close deals, boosting revenue and reinforcing our market position. With your strategic acumen and dedication to sales excellence, you're expected not just to meet, but surpass sales objectives, thereby consolidating AtisfyReach's standing in the market and propelling our mission to transform influencer marketing.

Key Responsibilities:

<ul>
	<li>Demonstrate your capability to independently close sales with exceptional negotiation and relationship-building skills.</li>
	<li>Execute a comprehensive sales strategy that targets both immediate wins and long-term growth targets and aligns with the company's overarching business development objectives.</li>
	<li>Take an active role in industry events, conferences, and networking gatherings to broaden the company’s network among key influencers and decision-makers.</li>
	<li>Use your established network proactively to uncover and capitalize on sales opportunities, driving strategic business expansion.</li>
	<li>Proactively identify sales opportunities and potential partnerships through research, networking, and active industry engagement.</li>
	<li>Manage the end-to-end sales pipeline, implementing data-driven strategies to enhance the sales funnel’s efficiency and conversion rates.</li>
	<li>Guide potential clients through the sales process, addressing their questions and customizing solutions to meet their specific needs and requirements.</li>
	<li>Reach out to potential clients through various channels, including LinkedIn, referrals, cold calls, emails, and in-person meetings, to generate leads and spark engagement.</li>
	<li>Drive the negotiation and successful closure of strategic partnerships and deals, contributing to the company's market position and revenue growth.</li>
	<li>Monitor and report on sales performance against targets, providing regular updates to senior management and stakeholders.</li>
	<li>Implement best practices in sales operations to streamline processes and improve efficiency.</li>
	<li>Keep CRM systems updated with detailed records of prospect interactions, feedback, and emerging business development leads.</li>
	<li>Work closely with the marketing and product development teams to ensure sales strategies are aligned with marketing campaigns and product innovations are informed by market needs and customer feedback.</li>
	<li>Establish strong internal communication channels to ensure key insights and learnings are shared across the organization.</li>
	<li>Maintain up-to-date knowledge of product offerings and industry trends to effectively address client queries and nurture ongoing relationships, ensuring the company remains at the forefront of best practices in influencer marketing, digital marketing, and sales.</li>
</ul>

Sr. Sales Manager

NRI Indonesia was established in October 2015. NRI Indonesia supports the advancement of clients' Digital Transformation (DX) with our comprehensive services of IT consulting and software development, backed by the knowledge, proven track record and expertise of our parent company, Nomura Research Institute (NRI) Japan. We realize truly meaningful solutions for our clients, and support their growth by seamlessly combining our consulting and tech capabilities. At NRI Indonesia, we strive to solve social issues and contribute to a sustainable future.

Our activities cover the following:
- Planning, designing and implementing enterprise system
- Designing/implementing loyalty program
- Big data analytics
- Managing and operating systems particularly in the area of retail and distribution, manufacturing, finance and service industries

According to NRI’s basic philosophy, NRI Indonesia aims co-prosperity with our clients in the long term relationship, and wishes to contribute to economic growth with improvement of human life in Indonesia.

Nomura Research Institute Indonesia

About your responsibilities for the Role:

<ul>
	<li>Provision, configure and maintain infrastructure on cloud services</li>
	<li>Design infrastructure architecture based on the client’s functional and non-functional requirements list.</li>
	<li>Response to incidents, and problems, and plan for growth.</li>
	<li>Design and implement CI/CD pipeline.</li>
	<li>Work with the development team to quickly deliver software.</li>
	<li>Design and implement automation for infrastructure and code management.</li>
</ul>

DevOps Engineer

Was founded in 2003, supporting IBM in providing skilled resources to install - move - add -change (IMAC), and to perform other activities that relates to after sales support for IBM products in Indonesia.

To support the Strategic Objectives of IBM Indonesia in providing comprehensive end-to-end IT solutions for the community, in July 2010 IBM-JTI was transformed, re-shaping its missions, and strengthening the company with new Organizations structure, including the establishment of Business Development function that will focus in developing Solutions that will address the needs of comprehensive IT solutions of the Clients in the market.Today, IBM-JTI provides Total solution services, from IT Infrastructure aspect: Hardware and Software, to the Business aspect, which includes not only IBM Products but also other leading non IBM Products. IBM-JTI will propose the best available solutions that meet Clients needs and requirements regardless the Brand of the Products.

As an IBM company, we embrace IBM Values and Business Conduct Guidelines. IBM-JTI aims to build the company into a well established and respectable Indonesia company with a strong management team by continuing strive for excellence and commitment to quality, providing effective and efficient Solution to Clients, contributing to the country in creating job opportunities and transfer of advanced technology.

PT. Jasa Teknologi Informasi IBM

<ul>
	<li>Work from strategy development to solution implementation using your knowledge of SAP and working with the latest technologies in the areas of Finance and Controlling.</li>
	<li>Expertise in SAP Finance and related capabilities, including but not limited to: Reporting, Analytics, General Ledger Accounting, Profitability Analysis, Account Receivable, Account Payable, Fixed Assets, Cost Center Accounting, Internal Orders, Profit Center Accounting.</li>
	<li>Partner with a cross-functional global team to ensure customer success in an agile environment.</li>
	<li>Help inspire, contribute to and shape our consulting capability in the SAP space as we seek to grow our offerings to existing and future customers.</li>
</ul>

SAP FICO Consultant

PT.  Akhdani Reka Solusi (ARS), merupakan perusahaan software khususnya pengembangan software, datawarehouse, maintenance, system integration dan konsultan.

PT Akhdani Reka Solusi

Benefits:

<ul>
	<li>Health insurance</li>
	<li>Laptop</li>
	<li>Bonus by Performance</li>
</ul>

Job Description:

<ul>
	<li>Responsible to indentify business requirements.</li>
	<li>Create detailed planning for digital product project.</li>
	<li>Provide solutions that expedite project delivery.</li>
	<li>Being part of business analysts team that expected to provide support and share knowledge.</li>
	<li>Giving recommendation for improvements and solutions of product optimization.</li>
	<li>Having project management skills, which is responsible for the entire project for the success of system development.</li>
	<li>Communicate and build relationships with all internal and external stakeholders to identify and develop a project plan.</li>
</ul>

Applicants will be asked to fill out a pretest form and those selected will then take the test in the following stages :

<ul>
	<li>Stage 1: Filling out the pretest form</li>
	<li>Stage 2: Interview User</li>
	<li>Stage 3: Interview HRD</li>
	<li>Stage 4: Offering</li>
</ul>

After passing the interview :

<ul>
	<li>Probation. Akhdani's learning process is to ensure suitability of work capacity, adaptation, learning ability and cultural compatibility to work at Akhdani. The duration of probation was 3 months. During probation, employees receive 80% of the agreed monthly salary.</li>
	<li>Offering Contract. Those who pass probation will be offered as permanent employees or contract employees on a time basis, depending on the results of the evaluation of the probation period.</li>
</ul>

Placement location:

<ul>
	<li>Office Client (on-site) Jakarta Pusat.</li>
</ul>

Range sallary in this position:

Junior (0-3 years experiences) :Rp. 5.500.000 - 6.500.000

Middle (3-5 years experiences): Rp. 6.700.000 - 9.500.000

Senior (&gt;5 years experiences): Rp. 9.700.000 - 10.500.000

IT Business Analyst

3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.

InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.

PT InMotion Inovasi Teknologi

<ul>
	<li>Create pre-sales product pricing and scope of work documents</li>
	<li>Provide pre-sales technical consulting to promote Quest Software’s database performance solutions via the telephone, remote technologies and onsite engagements</li>
	<li>Manage Proof-of-Concept engagements throughout the entire sales cycle</li>
	<li>Represent Quest Software’s database performance solutions at relevant trade shows and user groups</li>
	<li>Contribute as an effective member of a sales team by attending sales calls and hosting technical sessions</li>
	<li>Take active/ownership role in resolving issues and challenges within the product sales process</li>
	<li>Make product presentations, answers prospects questions and is knowledgeable about prospects business need</li>
	<li>Assist the development of sales plans and strategies</li>
</ul>

Presales Consultant

Laboratorium Klinik Prodia didirikan pertama kali di Solo, Jawa Tengah, pada tanggal 7 Mei 1973 oleh beberapa orang idealis berlatar belakang pendidikan farmasi. Sejak awal, Drs. Andi Wijaya, MBA, PhD. beserta seluruh pendiri lainnya tetap menjaga komitmen untuk mempersembahkan hasil pemeriksaan terbaik dengan layanan sepenuh hati. Komitmen itulah yang mengantarkan Prodia menjadi Laboratorium Klinik terbaik dan terbesar di Indonesia seperti sekarang ini serta menjadi pusat rujukan nasional.

Mulai tahun 2009, Prodia mengusung tema 'Love for Quality' sebagai inspirasi bagi seluruh karyawan Prodia dalam memberikan layanan kepada pelanggan. 'Love for Quality' merupakan perwujudan upaya perbaikan tanpa henti yang dilandasi rasa cinta demi mempersembahkan layanan berkualitas, karena Prodia percaya bahwa cinta dan Anda pelanggan setia, merupakan suatu kesatuan yang tak terpisahkan.



PT Prodia Widyahusada Tbk. (Prodia)

<ul>
	<li>Coordinate with vendors regarding procedures and provision of competent workforce for contact center services.</li>
	<li>Carry out regular monitoring and evaluation of performance standards and Contact Center service activities in various work sides so that they run according to targets and applicable regulations.</li>
	<li>Responsible for managing non-voice performance and artificial intelligent systems and services on chatboats.</li>
	<li>Manage the handling of requests and complaints related to the Company's contact center products and services in accordance with applicable procedures.</li>
	<li>Coordinating with internal parts of the company to update information products and services that will relate to customers in running the contact center.</li>
</ul>

Contact Centre Assistant Manager

<ul>
	<li>Be the primary point of contact and build long-term relationships with customers</li>
	<li>Help customers through email, phone, online presentations, screen-share and in person meetings</li>
	<li>Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors</li>
	<li>Ensure the timely and successful delivery of our solutions according to customer needs and objectives</li>
	<li>Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis</li>
	<li>Monitor and analyze customer's usage of our product</li>
	<li>Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships</li>
	<li>Communicating with clients to understand their needs and explain product value</li>
	<li>Building relationships with clients based on trust and respect</li>
	<li>Collaborating with internal departments to facilitate client need fulfillment</li>
</ul>

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Account Manager IT

We are seeking meticulous Quality Assurance Testers with a passion for detail and a knack for innovative software testing approaches both manual and automated testing. As a member of our team, you will play a pivotal role in ensuring the quality and reliability of our SaaS software product. If you thrive in a collaborative environment, possess exceptional problem-solving skills, and are committed to delivering top-notch software solutions, we want you on our team!

Responsibilities:

<ul>
	<li>Collaborate with the QA Manager and development team to establish and maintain efficient testing infrastructure within the organization.</li>
	<li>Generate detailed test reports and performance analyses to evaluate product quality effectively.</li>
	<li>Participate actively in the entire software development life cycle, contributing insights and feedback for new features and functionalities.</li>
	<li>Stay abreast of the latest advancements in testing technologies and methodologies.</li>
	<li>Conduct rigorous testing across multiple versions of our mobile and web applications to ensure adherence to quality standards.</li>
	<li>Identify, document, and communicate defects and bugs to the development team for resolution.</li>
	<li>Develop comprehensive test cases and scripts based on user stories and requirements.</li>
	<li>Track defects and assist in troubleshooting errors throughout the development process.</li>
	<li>Collaborate closely with cross-functional teams to ensure software meets user requirements and is delivered on schedule.</li>
	<li>Perform regression testing and User Acceptance Testing (UAT) to validate product readiness.</li>
	<li>Contribute to first-level support via an automated ticketing system.</li>
	<li>Embrace the ethos of "breaking things" to uncover vulnerabilities and improve software robustness.</li>
</ul>

Quality Assurance Tester

<ul>
	<li>Discuss and develop interesting content concepts, ideas, planning and execution.</li>
	<li>Coordinate with the team in creating content, both in the form of photos and videos.</li>
	<li>Collaborate with Human Capital - Training to participate in supporting the event being held</li>
</ul>

Content Creator Intern

After receiving confirmation from the Financial Services Authority (OJK) on 20 January 2021 as a Buku IV Bank, PermataBank is now confirmed as one of the top 10 banking institutions in Indonesia with core capital of more than IDR 30 trillion, serving nearly 4 million customers in 62 cities in Indonesia.

In 2004, Standard Chartered Bank and PT Astra International Tbk took over PermataBank and began a massive transformation process within the organization. The combined ownership of these major shareholders increased to 89.01% in 2006. 

Bangkok Bank Public Limited ("Bangkok Bank") officially became the controlling shareholder of PermataBank on May 2020 after taking over 89.12% of PermataBank's shares from the total number of shares that have been issued and paid up by Standard Chartered Bank and Astra International. Offering innovative banking products and services, PermataBank has 304 branch offices, 2 mobile branches, 942 ATMs with access to more than 100,000 ATMs (VisaPlus, Visa Electron, MasterCard, Alto, ATM Bersama) and millions of ATMs worldwide that are connected to the Visa, Mastercard and Cirrus networks. 




Permata Bank

<ul>
	<li>Acquisition on new Business Banking debtors</li>
	<li>Maintain relationships with existing debtors</li>
	<li>Conduct cross selling liabilities product so that increase the number of debtors and lending volume of Business Banking customers</li>
	<li>Providing excellent service to debtors / prospective debtors inline with instructions, policies and procedures have been established by Bank.</li>
</ul>

RM Emerging

<ul>
	<li>Prepare deep analysis in order to improve the quality of PermataBank's GCG implementation in accordance with applicable regulations and best practices.</li>
	<li>Act as a resource person and perform advisory functions to related units regarding GCG, Company Law and Capital Market regulations.</li>
	<li>Prepare and submit reports, both regular and incidental, including disclosure of information to the public.</li>
	<li>Review and update policies and procedures related to GCG and Corporate Secretary.</li>
	<li>Prepare and act as coordinator and consolidator of some reporting related to GCG, including Annual Report.</li>
	<li>Play an active role in corporate actions such as GMS and other projects.</li>
</ul>

Corporate Governance

<ul>
	<li class="text-justify">Develop back-end web and/or mobile applications that is reliable, scalable, and secure.</li>
	<li class="text-justify">Ensures well-structured back-end code, easily understandable, and easy to test.</li>
	<li class="text-justify">Meets company quality, safety and style standards for code.</li>
	<li class="text-justify">Collaborate with other teams to ensure back-end integrates well with front-end and infrastructure other.</li>
	<li class="text-justify">Keep up with the latest developments in the back-end development.</li>
</ul>

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