ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards, and have been certified ISO 27001:2013 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

<ul>
	<li>Delivers defined project outcomes on time, within budget and with a high level of quality</li>
	<li>Aligns project with overall program policies, roadmap, constraints and plans. Prioritizes tasks and resolves issues/conflicts</li>
	<li>Governs and resolves risks and issues that impact project delivery across different content disciplines (SW development, SW Testing, Infrastructure)</li>
	<li>Responsible for the overall project communication plan and manages relationships with project stakeholders</li>
	<li>Maintain &amp; improve the standard approach for Agile Projects </li>
	<li>Coordinate and manage expectations of the client</li>
	<li>Manage resources and team to be able to deliver to client expectations</li>
	<li>Attend client meetings and briefs.</li>
</ul>

Project Manager

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

We are seeking for experienced IT Project Manager to join our team at Questronix Corporation. As an IT Project Manager, your responsibilities will include ensuring that our IT project is completed on time, within scope, and within budget. You will be a hands-on leader and oversee the whole project cycle, including initiation, planning, execution, monitoring, control, quality assurance, and closeout. We are located at Makati but this position is a hybrid role implying that some work from home is acceptable.

Senior Project Managers must develop a plan of action to get a project completed, working across offices to ensure their needs and wants are included within the confines of the project and budgetary restrictions.

 

Senior Project Managers may have the following duties:

Develop project plans that identify resource and budgetary needs

Host project meetings at least once a week with team and managers

Provide feedback, advice, project updates and encouragement to team members

Manage deadlines and push the team to ensure timeliness

Coordinate with vendors and suppliers as needed

Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions

Performs other duties as assigned

Sr. IT Project Manager

Our group of companies range from services, food and beverage, retail and technology. We help companies go global by providing services that enable organizations to widen their reach, explore new ventures and most importantly communicate value to their customers. As a vertically integrated company, our values lie in our ability to innovate and our people.

Elite Worldgroup

<ol>
	<li>Break projects into doable actions and set timeframes. Edit and proofread English/Tagalog documents to correct errors in both content and style.</li>
	<li>Coordinate project management activities, resources, and information. Develop, screen and curate project resources and network.</li>
	<li>Assign tasks to internal teams and assist with schedule management.</li>
	<li>Strategize and develop quality assurance measure applicable to projects and resources.</li>
	<li>Help prepare budgets.</li>
	<li>Ensure different writing styles, formats, and syntax, with strong attention to details to ensure translation accuracy and consistency.</li>
	<li>Monitor project progress and handle any issues that arise.</li>
	<li>Create and maintain comprehensive project documentation, plans and reports.</li>
	<li>Ensure standards and requirements are met through conducting quality checks.</li>
	<li>Develop metrics for quality checks.</li>
	<li>Conceptualize, execute and measure strategy implemented for attracting both local and international linguists to be on boarded.</li>
	<li>Improve quality process for projects handled.</li>
</ol>

Project Coordinator

Remote Workmate is an Australian-owned offshore staffing company that helps business owners tap mission-critical expertise from highly skilled Filipino professionals. We help companies outsmart competitors and achieve remarkable growth.

By building and managing a high-performing remote team for you, we can improve workforce flexibility, boost productivity, and scale your business cost-effectively. At the same time, we get to provide Filipinos with fully remote jobs that offer work-life balance and help them build rewarding careers.

We have worked with over 500 businesses from different industries since 2014, and we are continuing to gain momentum globally. Our recruitment expertise and local knowledge enable us to find the best fit and fill positions effectively.

Remote Workmate

Project Manager (Client Facing)

<ul>
	<li>Full-Time | 40 Hours per week</li>
	<li>With HMO</li>
	<li>Tuesday to Saturday 12:00 AM - 8:00AM Philippine Time</li>
</ul>

 

About the client:

The clients has a leading international brand, integrates Chinese and German technology in its expansive operations across America, Asia, Europe, and Australia. It's 47,000sqm manufacturing plant produces 15,000 elevator units, 5,000 escalator/moving walkway units, and 1,000 car lifts annually

 

About the role:

The role of the Project Manager is to oversee and manage the seamless coordination and execution of projects from inception through completion, focusing on drawing approvals, liaising between departments, and ensuring the delivery of high-quality elevator solutions on time and within budget.

 

Key Responsibilities and Timeline for Achievements:

 

First 2 Weeks: Onboarding and Familiarization

<ul>
	<li>Understand Company Processes: Gain a comprehensive understanding of the company's project management procedures, product portfolio, and operational workflow.</li>
	<li>Meet the Team: Introduction to the team, including direct reports, the design, finance, and installation departments to understand their roles and establish communication lines.</li>
	<li>Initial Project Review: Receive a briefing on current projects, their statuses, and upcoming milestones.</li>
</ul>

First Month: Integration and Initial Management

<ul>
	<li>Project Coordination Initiation: Start coordinating on at least two ongoing projects, focusing on tracking drawing approvals and revisions.</li>
	<li>Documentation Mastery: Begin managing the drawing approval process, ensuring the preparation of safety packs, operation manuals, and necessary project documentation.</li>
	<li>Stakeholder Engagement: Establish regular communication with clients, understanding their needs and ensuring their requirements are met promptly.</li>
</ul>

First 90 Days: Project Execution and Management

<ul>
	<li>Project Oversight: Take full responsibility for overseeing multiple projects, ensuring they are progressing as planned and within the outlined scope.</li>
	<li>Financial Coordination: Work closely with the finance department to monitor billing milestones, forward contracts for insurance requests, and prepare SOVs for clients.</li>
	<li>Performance Reporting: Provide the first comprehensive monthly project report detailing performance against milestones, financial status, and identification of any issues or delays.</li>
</ul>

In 180 Days: Process Improvement and Team Leadership

<ul>
	<li>Team Development: Provide mentorship and guidance to direct reports, fostering a collaborative team environment and enhancing team performance.</li>
	<li>Client Relations and Project Management: Lead project meetings with clients and management, showcasing an in-depth understanding of products and effectively communicating the company’s value proposition.</li>
</ul>

In One Year: Strategic Project Management and Leadership

<ul>
	<li>Strategic Project Review: Conduct a review of the projects undertaken in the year, analyzing successes, areas for improvement, and lessons learned.</li>
	<li>Leadership Excellence: Demonstrate leadership in managing the project team toward achieving exceptional project delivery and client satisfaction.</li>
	<li>Innovation and Growth: Propose new initiatives for project management innovation and contribute to the strategic planning for expanding the company’s project portfolio.</li>
</ul>

Project Manager | International Client

Hashtag Interactive is an award-winning marketing collaborator for companies looking to stand out amid the digital noise. 

Together, we curate and create campaigns and strategies that speak to your audiences and meet your targets on the other side of the screen.

Hashtag Interactive: A digital marketing agency optimised for a digital-centric world. Your digital marketing, social media, and content strategy partner in Singapore and Southeast Asia.

Hashtag Interactive

The Associate Design Manager assists in managing a design team in creating quality creative content on a daily basis. A very good communicator who can present ideas clearly and concisely; can negotiate with clients and internal accounts teams. An expert understanding of typography, layout, animation and art direction will be needed to help the team produce the best work possible. A strong foundation in team + time management. The Associate Design Manager is a strong communicator, who can work with other team members to better understand what is needed but can also explain the designer’s creations and the rationale behind them. Up to date with current design trends in and around the social media space. As this is a managerial title, a minimum of 6 years in the industry is a requirement.

 

Expected Outcomes

First 90 Days

<ol>
	<li>Focus on learning important internal processes, tools and workflows and look for opportunities to experience them directly by helping people out with projects.</li>
	<li>Define a structured set of goals with Creative Director to both pass your 3 months probation, make the best use of your time and skillset, and contribute to the business goals</li>
	<li>Get to know the team, their personalities, strengths and weaknesses and then use this new information to define gaps to take the team to the next level; as well as identifying team goals. </li>
</ol>

Day-to-Day Expectations

<ul>
	<li>Managing a team of designers and ensuring that they are meeting deadlines and producing high-quality work.</li>
	<li>Communicating with clients and internal teams to understand their needs and ensure that designs meet expectations.</li>
	<li>Developing and implementing design strategies that align with our clients' goals.</li>
	<li>Staying up-to-date on the latest design trends and technologies. 
	 </li>
</ul>

Adobe Photoshop

Performance Management and Coaching

Adobe Illustrator

Graphic Design

Creative Writing

Time Management

Digital Creative Direction

Associate Design Manager

A Project Manager is responsible for:

<ul>
	<li>Conducting project scope from the Client and Internal Management.</li>
	<li>Working with sales, pre-sales, post-sales, and partners to lead project team in service delivery.</li>
	<li>Building project plans and statements of work.</li>
	<li>Tracking the project status and report to Client and Internal Management.</li>
	<li>Managing tasks, milestones, and goals.</li>
	<li>Delivering projects on time and on budget.</li>
	<li>Ensuring customers' satisfaction from project initiation until project closure</li>
	<li>Leading the overall delivery management of each project under within the managed portfolio ensuring such are delivered on-time, on-budget, and on-scope.</li>
	<li>Creating and managing the detailed timeline for project execution and ensures that resources are always aligned with such</li>
	<li>Optimizing utilization of available resources to deliver project activities within the required timeframes and agreed quality and scope.</li>
	<li>Identifying, monitoring, and managing project risks, issues, dependencies, critical paths, and action plans until project implementation and closure</li>
	<li>Proactively managing changes in project scope, identify potential crises, and devise contingency plans. 
	 </li>
</ul>

IT Project Manager | PMO QPS

DMCI Homes is a company of innovative builders and engineering experts who develop modern day living solutions for urban families.

Each of their developments is built with world-standard craftsmanship borne from D.M. Consunji Inc.’s almost 60 years of experience in the construction and development industry. DMCI Homes offers its customers the highest level of expertise and its strict adherence to global standards. Its corporate philosophy is anchored on a deep understanding that buying a home is more about investing in a better way of living.

Thanks to feature-rich, ideally located communities, residents can finally enjoy a more comfortable and meaningful way of life where they can feel real good to be home.

DMCI Project Developers Inc.

<ul>
	<li>Achieve growth and hit sales targets by successfully managing the sales team</li>
	<li>Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence</li>
	<li>Own recruiting, objectives setting, coaching and performance monitoring of sales representatives</li>
	<li>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs</li>
	<li>Present sales, revenue and expenses reports and realistic forecasts to the management team</li>
	<li>Identify emerging markets and market shifts while being fully aware of new products and competition status</li>
</ul>

Sales Manager

ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

An Account Manager works closely with customers to determine their needs, answer their questions about your products, and recommend the right solutions.

Duties &amp; Responsibilities

· Perform sales activities to achieve company sales objectives.

· Identify and contact potential customers for business opportunities.

· Schedule daily customer appointments and face-to-face demos.

· Update customer database with contact details and interest information from prospective customers.

· Perform daily tasks based on the assigned work plan.

· Maintain profitable and productive relationships with customers.

· Maintain up-to-date knowledge about product information and promotions.

· Attend sales training and educational programs for professional development.

· Communicate with customers through phone, e-mails, chats, and personal visits.

· Respond to customer queries promptly and professionally.

· Work independently or in a team to achieve monthly sales quota.

· Provide excellent services and ensure customer satisfaction.

· Stay abreast with online marketing trends and competitors.

Account Manager

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
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(e.g,, Globe
Prepaid Load Card)

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Messenger 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Contact businesses or private individuals by phone.</li>
	<li>Determine requirements by working with customers.</li>
</ul>

Call Center Agent | Taguig

<ul>
	<li>Identify and assess customers’ needs to achieve satisfaction.</li>
	<li>Provide accurate, valid, and complete account, product, and service information by using the right methods or tools.</li>
	<li>Resolve product or service problems by clarifying customers' complaints.</li>
	<li>Determine the cause of the problem.</li>
	<li>Select and explain the best solution to solve the problem.</li>
	<li>Expedite correction or adjustment.</li>
	<li>Follow up to ensure resolution.</li>
	<li>Handle complaints, provide appropriate solutions, and alternatives within the time limits.</li>
	<li>Follow up to ensure resolution and attainment of complaints resolution targets.</li>
	<li>Manage large amounts of incoming calls.</li>
	<li>Keep records of customer interactions, process customer accounts, and file documents.</li>
	<li>Follow communication procedures, guidelines, and policies.</li>
</ul>

Customer Service Representative | CSR | Taguig

BCI Central Group of companies is a subsidiary of BYGGFAKTA GROUP, a leading software, and information company within the construction industry, with a proprietary cloud-based service and a fully integrated data and software platform. The Group is a major player at the center of the construction ecosystem.

BCI Central (known as BCI Asia) was established in 1998 and was founded to create efficiencies and enhance transparency in the intrinsically complex construction industry. Our software solutions and related services achieve this while simultaneously enabling our clients to identify sales opportunities, make informed decisions and connect with key target markets. We play a crucial role in empowering businesses around the world with construction-centric tools to succeed.


Our Mission 

To become the leading global, multi-platform, software-enabled pre-construction data service by combining our research expertise, industry knowledge and artificial intelligence to deliver transformative, industry-critical data products and software solutions.

Our Values

Boldness – we dare to go where the biggest challenges are. Our entrepreneurial spirit means we are not afraid to challenge the status quo in order to pioneer new business in previously unrivaled markets or to have the courage to dig deeper and persist in finding new opportunities.

Commitment – we are committed to our mission as it relates to our members, our team and the communities in which we operate. Our commitment extends to the quality of information we provide, to the level of service given, to being accountable to our team members and to the social and ecological welfare of our environment.

Integrity – we conduct ourselves with integrity in everything we do and adhere to the highest ethical standards in every interaction. This means we would rather forego an opportunity; lose an order or part ways with a staff member than compromise our integrity.


BCI Central (Philippines), Inc.

Benefits:

<ul>
	<li>Paid training</li>
	<li>Monthly Performance Incentives</li>
	<li>Attendance bonus</li>
	<li>HMO coverage upon regularization</li>
	<li>Life &amp; Accident Insurance coverage upon regularization</li>
	<li>Vacation Leave, Sick Leave, Birthday Leave &amp; Anniversary Leave</li>
</ul>

Job Description:

<ul>
	<li>Gather and verify construction-related information via phone interviews, email and online research</li>
	<li>Report &amp; Manage portfolio of upcoming construction projects across the Philippines</li>
	<li>Build and maintain an assigned portfolio of projects as they move through the different construction stages</li>
</ul>

What's in it for you?

<ul>
	<li>Opportunity for career advancement</li>
	<li>You will be part of a Global Company</li>
	<li>8:30AM - 5:30PM work schedule, Monday-Friday</li>
	<li>Medical and dental coverage</li>
	<li>Great office culture with a fast and dynamic environment</li>
</ul>

Junior Researcher

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

The Project Manager's primary responsibility is to be the main point of contact for our clients who have purchased our AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

They also:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the development team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>To accomplish a Minimum of 7 marked completed projects of 30 in progress/Active Projects, (All products including SEO only if PM has completed training) per month, 28 completions for last 4 consecutive months, and/or a total of of 42 completions for last the 6 months.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to cancellation for the last trimester.</li>
	<li>Is able to zero out non-contacts every end of the week.</li>
	<li>Undergo and pass Advanced IDX training.</li>
</ul>

Creative Thinking

Organizing and Planning

Relationship Management

Attention to Detail

Customer Service

Critical Thinking

Communication Skills

Project Manager | Remote

<ul>
	<li>Contact businesses or private individuals by phone.</li>
	<li>Informs clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questionS.</li>
		<li>Providing information.</li>
	</ul>
	</li>
	<li>Manage and resolve customers' complaints.</li>
	<li>Gather customer information as required.</li>
	<li>Route calls to appropriate resource.</li>
</ul>

Customer Relations | Tourism

<ul>
	<li>Provide answers to clients by:
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding client through corrective steps.</li>
	</ul>
	</li>
	<li>Avoid legal challenges by monitoring compliance with service agreements.</li>
	<li>Manage and resolve customer complaints.</li>
	<li>Seize opportunities to upsell products when they arise.</li>
	<li>Enhance organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
	<li>Update job knowledge by participating in educational opportunities and maintaining personal networks.</li>
	<li>Maintain customer/potential customer data bases.</li>
</ul>

Customer Care | Banking | Mall of Asia, Pasay

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Provide support to the Accounts Manager in delivering digital requirements of assigned internal clients (Lines of Businesses)

<ul>
	<li class="text-justify">Will undertake overall responsibility for the following:</li>
	<li class="text-justify">Client management which includes project briefing and providing opportunities for digital business</li>
	<li class="text-justify">Liaise closely with all internal teams to understand, develop and deliver digital requirements as per client roadmap</li>
	<li class="text-justify">Overall digital account performance monitoring</li>
	<li class="text-justify">Might require seasonal, weekend/off-site work</li>
</ul>

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