To ensure we continue to fulfill our role as a provider of vital services to customers, we are still hiring and continue to recruit top talent to Wells Fargo. However, we have adjusted our hiring practices due to the COVID-19 situation and the related social distancing guidelines. As a result, throughout your application process, you may be asked to connect with us virtually. We encourage you to check our job postings regularly for updates and additions.

About Wells Fargo

Wells Fargo & Company (NYSE WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Wells Fargo Enterprise Global Services (EGS) 
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Wells Fargo has a long legacy with deep-rooted values that we live by every day. We work hard to attract exceptional talent to the business and we hope that the following information demonstrates why Wells Fargo truly offers a “welcome difference.”

Wells Fargo offers an inclusive environment where every team member knows and feels that they are valued, no matter their role. We refer to our employees as ‘team members’ because our people are resources to be invested in and because teamwork is essential to our success.
Collaboration is at the heart of our culture with everyone taking a proactive approach. Wells Fargo team members enjoy working together — across lines of business and geographies.

A welcome difference
“Welcome” is the basis of who Wells Fargo is as an international employer. We welcome team members into an inclusive environment that encourages amazing work. We find it important to let our team know that they are valued, no matter their role. As an employer we live by three important pillars;

Everyone matters. At Wells Fargo, our inclusive culture results in an atmosphere of respect and encouragement that has team members feeling great about coming into work every day. We value the viewpoints of our team members and encourage them to be their best.

I succeed when we all succeed. When collaboration is the expectation, everyone takes a proactive approach — pitching in to ensure all team members reach their goals. At Wells Fargo, our team genuinely enjoys working together.

Our progress, your development. Success is always in sight at Wells Fargo as our opportunity-rich international business, supportive managers, and engaged colleagues provide the environment for you to develop professionally and personally. We support your development and encourage you to advance your career. Additionally, our company’s global presence will allow team members to knowledge-share with their colleagues around the world.

We achieve our goals through collaboration and believe everyone matters at Wells Fargo. We create a community where we promote diversity and inclusion, wellness and volunteering.

Making Wells Fargo a great place to work, we have facilities that our team members can enjoy.
• Fitness gym
• Sleeping rooms
• Karaoke room
• Team member parking
• Sports court
• Quiet rooms
• Cafeteria
• Internal Shuttle service

Because we value inclusivity, Wells Fargo has special interest groups that you can join.
• Basketball, volleyball, football
• Badminton, chess
• Music, arts, dance
• Camera club
• Runners and riders club
• LGBTQ network
• Women’s network

Our Vision
Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially.

Our Values
Five primary values guide every action we take:

What’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime.

People as a competitive advantage. We strive to attract, develop, motivate, and retain the best team members — and collaborate across businesses and functions to serve customers.

Ethics. We’re committed to the highest standards of integrity, transparency, and principled performance. We do the right thing, in the right way, and hold ourselves accountable.

Diversity and inclusion. We value and promote diversity and inclusion in all aspects of business and at all levels. Success comes from inviting and incorporating diverse perspectives.

Leadership. We’re all called to be leaders. We want everyone to lead themselves, lead the team, and lead the business — in service to customers, communities, team members, and shareholders.
Our Goals

We want to become the financial services leader in these areas:

Customer service and advice. After listening to and understanding our customers and their financial goals, we want to provide exceptional service and guidance to help them succeed financially.

Team member engagement. Our team members are our most valuable resource. We want to be the employer of choice — a place where people feel included, valued, and supported; everyone is respected; and we work as a team.

Innovation. Through innovative thinking, industry-leading technology, and a willingness to test and learn, we create lasting value for customers — and increased efficiency for our operations.

Risk management. While working to set the global standard in managing all forms of risk, we want to serve customers’ needs and protect their assets, information, and privacy.

Corporate citizenship. We make a positive contribution to communities through philanthropy, advancing diversity and inclusion, creating economic opportunity, and promoting environmental sustainability.

Shareholder value. We want to deliver long-term value for shareholders through a balanced business model, strong risk discipline, efficient execution, and a world-class team.

We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Wells Fargo Philippines

In this role, you will:

Support Account Resolution functional area as an entry level Account Resolution Specialist by utilizing the knowledge of company products, services, policies, procedures, and Account Resolution systems

Apply knowledge when communicating with delinquent customers

Seek ways to improve quality customer experience by collecting and negotiating terms of repayment on outstanding account balances

Perform routine transactional tasks, such as taking inbound calls and making outbound calls by utilizing either an auto dialer or direct dial system to determine reason for delinquency

Receive direction from supervisors, and escalate questions and complex issues to Account Resolution individuals

Interact with immediate Account Resolution team on basic Account Resolution related information, as well as internal and external customers

Communication Skills

Customer Service Representative (CSR) for Collections

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Aces Call Center Jobs Inc.

For Direct Hire only. 

Jumpstart your career! Be part of a Global Bank and get the best training in the financial industry.

<ul>
	<li>Provide world-class banking experience to clients and customers</li>
	<li>Attend to inbound and outbound calls according to standard procedures</li>
	<li>Process online banking transactions</li>
	<li>Explain and provide information about banking services and customer queries</li>
</ul>

Medical Industry Knowledge

Attention to Detail

Reading Comprehension

Financial Officer  | Fort, BGC

Hashtag Interactive is an award-winning marketing collaborator for companies looking to stand out amid the digital noise. 

Together, we curate and create campaigns and strategies that speak to your audiences and meet your targets on the other side of the screen.

Hashtag Interactive: A digital marketing agency optimised for a digital-centric world. Your digital marketing, social media, and content strategy partner in Singapore and Southeast Asia.

Hashtag Interactive

The Associate Design Manager assists in managing a design team in creating quality creative content on a daily basis. A very good communicator who can present ideas clearly and concisely; can negotiate with clients and internal accounts teams. An expert understanding of typography, layout, animation and art direction will be needed to help the team produce the best work possible. A strong foundation in team + time management. The Associate Design Manager is a strong communicator, who can work with other team members to better understand what is needed but can also explain the designer’s creations and the rationale behind them. Up to date with current design trends in and around the social media space. As this is a managerial title, a minimum of 6 years in the industry is a requirement.

 

Expected Outcomes

First 90 Days

<ol>
	<li>Focus on learning important internal processes, tools and workflows and look for opportunities to experience them directly by helping people out with projects.</li>
	<li>Define a structured set of goals with Creative Director to both pass your 3 months probation, make the best use of your time and skillset, and contribute to the business goals</li>
	<li>Get to know the team, their personalities, strengths and weaknesses and then use this new information to define gaps to take the team to the next level; as well as identifying team goals. </li>
</ol>

Day-to-Day Expectations

<ul>
	<li>Managing a team of designers and ensuring that they are meeting deadlines and producing high-quality work.</li>
	<li>Communicating with clients and internal teams to understand their needs and ensure that designs meet expectations.</li>
	<li>Developing and implementing design strategies that align with our clients' goals.</li>
	<li>Staying up-to-date on the latest design trends and technologies. 
	 </li>
</ul>

Associate Design Manager

<ul>
	<li>Perform Utilization Management reviews in accordance with federal state mandated regulations.</li>
	<li>Utilizes the member’s contract to determine coverage eligibility.</li>
	<li>Works with providers and take action while exhibiting judgment and a realistic understanding of the issues.</li>
	<li>Liaise with research team in order to accurately collect and record data.</li>
	<li>Independently facilitates design of clinical workflow in collaboration with clinicians.</li>
</ul>

Senior USRN Clinical Specialist

<ul>
	<li>Provide excellent customer service experience to all clients and customers</li>
	<li>Attend to both inbound and outbound calls in a professional manner</li>
	<li>Handle requests of customers and give appropriate solutions</li>
</ul>

Customer Service Representative | BGC | Banking

US Registered Nurses USRN | Taguig

In this role, you will:

<ul>
	<li>Support customers with inquiries on financial products and services</li>
	<li>Identify ways to improve customer experience within established procedures</li>
	<li>Perform routine customer support tasks by responding to and resolving customer inquiries and complaints</li>
	<li>Receive direction from customer service supervisor</li>
	<li>Escalate questions and issues to more experienced representatives</li>
	<li>Interact with immediate customer service team as well as internal and external customers on incoming questions and concerns</li>
</ul>

Cards Representative (CSR)

In this role, you will:

<ul>
	<li>Support customer success and seek ways to improve moderately complex inquiries or issues from customers regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication</li>
	<li>Perform routine tasks such as answering inquiries, resolving problems, and providing a best in class customer experience while adhering to work guidelines, policies, and regulations</li>
	<li>Regularly receive direction from management, escalate questions and refer more difficult issues to staff</li>
	<li>Perform research to resolve moderately complex customer issues including communicating with other departments for issue resolution</li>
	<li>Interact with experienced representatives on difficult issues</li>
	<li>Be responsible for coaching new hires and less experienced staff</li>
	<li>Respond to inquiries and issues from customers</li>
</ul>

MS Office

Everyday Banking Representative (CSR)

ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

ITVT Philippines Inc.

Area of Responsibility

<ul>
	<li>Implements Microsoft Dynamics CRM solutions: Customer Engagement (Sales, Customer Service, Marketing), PowerApps, Power Platform.</li>
	<li>Implements interfaces between Microsoft Dynamics CRM and other applications, frontends web application, backend components as well as database developments.</li>
	<li>Implements prioritized requirements from the product owner in the system.</li>
	<li>Is responsible for ensuring progress and completion of development topics.</li>
	<li>Independent and responsible way of working.</li>
	<li>Contribute experience to the technical management and complex software development projects as well as corresponding team structures.</li>
	<li>Takes responsibility for supervision, improvement and optimization of the software quality as well as for the design and development.</li>
	<li>Is responsible for the design, the development of modifications or for the extensions to the standard Microsoft Dynamics CRM application (Sales, Marketing and Service module).</li>
	<li>Is Responsible for coding, unit testing and creating supporting documentation for Microsoft Dynamics based Solutions.</li>
	<li>Gains understanding of customer’s needs and collaborates with other consultants/developers and support teams to complete design and testing documentation.</li>
	<li>Provides technical input in creating technical specifications when customizations or extensions to Microsoft Dynamics CRM are needed.</li>
	<li>Is responsible for driving the effort to migrate the customers’ data sources into Microsoft’s sources, ensuring proper alignment of data models. Offers support on Microsoft tools for migration and integration.</li>
	<li>Implements reports per requirements documents and standards.</li>
	<li>May be tasked with additional development tasks such as: developing data migration procedures to integrate Microsoft Dynamics CRM to legacy systems, creating data load structures with Microsoft SQL Server Integration Services or Azure Data Factory.</li>
	<li>Provides support and expertise on development technologies and environments.</li>
	<li>Provides work estimates that permit prioritization and assignments to be made.</li>
	<li>Has awareness of the prescribed Microsoft Dynamics CRM implementation methodology known as Sure Step. Understands how the development and related testing activities fit into the overall customer engagement lifecycle.</li>
</ul>

Typical Activities

Diagnostic and Analysis 
Design 
Development

<ul>
	<li>Customization of the product to meet the needs of the customer based on the specifications from the Application Consultant.</li>
	<li>Integration of the solution with the customer’s legacy databases and systems.</li>
	<li>Document custom developed functionality in accordance to documentation standards and best practices.</li>
	<li>Implement add-ons and code from third parties.</li>
	<li>Initial test of the developed functionality.</li>
</ul>

Deployment

<ul>
	<li>Support integrated testing.</li>
	<li>In case of upcoming customization requests during the deployment phase, perform the design and development tasks in accordance with the defined change request process.</li>
</ul>

Upgrade

<ul>
	<li>Evaluate necessary upgrade customizations for new versions of Microsoft Dynamics and relevant ISV and add-on solutions.</li>
</ul>

Agile Preparation

<ul>
	<li>Review/validate high-level estimates given within the Solution Backlog.</li>
	<li>Provide input to the establishment of Integration Strategy.</li>
</ul>

Agile Execution

<ul>
	<li>Attend the Sprint Planning Meetings</li>
	<li>Attend the Daily Sprint Cycle Meetings</li>
	<li>Lead development efforts within the Sprint cycle across Custom Coding, Integration and Interfaces, and Data migration streams</li>
</ul>

Angular.js

ASP.NET

JavaScript

CRM Software

Senior Microsoft Dynamics CRM Application Developer

For Direct Hiring

<ul>
	<li>Provide details of healthcare membership to various members and their families.</li>
	<li>Advice members on different payment options for health insurance coverage.</li>
	<li>Provide medical insurance policy details to healthcare practitioners.</li>
	<li>Providing details of network providers to different members.</li>
	<li>Cancel membership plans basis of a request, seek guidance to complete this request from your line manager.</li>
</ul>

Customer Care Associates | Healthcare | Taguig

About this role:

Wells Fargo is seeking an Associate Fraud &amp; Claims Operations Representative who'll support business functions including but not limited to Non-Fraud, Fraud Detection or Claims Assistance.

In this role, you will:

<ul>
	<li>Support and capture all pertinent information from customers about their claims</li>
	<li>Conduct research and provide updates on status of new and existing claims</li>
	<li>Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim</li>
	<li>Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment</li>
	<li>Receive direction from team lead and escalate questions and issues to more experienced roles</li>
	<li>Interact with colleagues on basic day-to-day issues, and network with supporting functional areas to create a seamless experience for the customers</li>
</ul>

 

<ul>
</ul>

Fraud and Claims Specialist

Job Mission:

The Digital Copywriter is a master wordsmith responsible for crafting engaging and persuasive content that will help our clients achieve their goals. You will work closely with other creatives and our Accounts team to develop content that is aligned with our clients' brand identity and target audience.

 

Expected Outcomes

First 90 Days

<ol>
	<li>Familiarise yourself with the work process. Two-pronged: 
	<ul>
		<li>Within the Content team: How tasks are distributed within the team and approvals</li>
		<li>Within the larger organisation: Get to know the Design and Animation team, and who you need to talk to get the results you need</li>
	</ul>
	</li>
	<li>Familiarise yourself with the Accounts teams. This involves knowing:
	<ul>
		<li>Which Accounts teams handle which projects</li>
		<li>Which AEs handle each account</li>
	</ul>
	</li>
	<li>Familiarise yourself with the accounts you’re working on</li>
	<li>Familiarise yourself with all the projects that the Content Team is working on</li>
</ol>

 
Day-to-Day Expectations:

<ol>
	<li>Must know how to conceptualise and craft copy on the assigned accounts</li>
	<li>Can deliver output on time and on standard, with minimal revisions</li>
	<li>Knows the work process so you know who to collaborate with, get approvals from or ask questions of</li>
</ol>

This measures the ability to express thoughts in an organized structure.

Syntax

This test unit measures the ability to paraphrase by choosing key ideas from a sentence and identifying good paraphrased versions of a sentence

Paraphrasing (Written)

Digital Copywriter

Who we are
AboitizPower is a major Philippine energy provider focused on building a balanced fleet of generation capacities. We also manage the second and third largest electric power distribution networks across the country, providing Filipinos energy they need to prosper.

What we do
We provide reliable and affordable electricity through responsible operations and investments while supporting the country's energy transition goals.

Our impact
We are proud to be among the Philippines' leading providers of energy and aim to continue paving the way toward a brighter, more sustainable future for everyone.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process.  AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are: 
1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower




AboitizPower

<ul>
	<li>The Finance Manager is responsible for the consolidation and analysis of the financial performance of the BUs. The position ensures that policies, processes, and standards in the finance and accounting area across the BUs are defined and rolled-out.</li>
	<li>The position is responsible in leading financial modelling, planning, and budgeting for key projects and issues of the BUs. Managing finance system related projects, roll-outs, and issue resolution is also part of the position’s responsibilities.</li>
	<li>Overall, the position is responsible in supporting the CFO in all areas pertaining to finance and accounting.</li>
	<li>Reviews variance analysis and explanation of financial statements against prior year and budgets; and highlights key issues to the Gen CFO for comments, recommendation and resolution</li>
	<li>Reviews consolidated monthly management reports with detailed analysis and submits it to the Gen CFO for presentation to AP Board, AP Gen Mancom and all other internal and external groups.</li>
	<li>Leads the standardization of analysis and presentation of financial and operational information across all different BUs.</li>
	<li>Reviews group-wide financial business processes for possible re-design and improvement resulting to better financial reporting.</li>
	<li>Leads the standardization of financial planning and budgeting reporting process, and monitors the preparation of the key accounts of the BUs for budgeting process</li>
	<li>Provides guidance to the Finance Specialist involved in financial modelling and issue resolution pertaining to key finance and accounting issues across the BUs; may lead occasionally depending on the situation</li>
	<li>Reviews all processes, policies, and standards across the finance and accounting area and ensures that these are properly defined and rolled out across all BUs</li>
	<li>Ensures that database support and administration process and guidelines are in place to support the Supply Chain Management activities</li>
</ul>

Finance Manager

Role Summary

The position holder is responsible to oversee and produce the civil engineering design analysis, plans, and requirements for RE projects in the different phases of a power project development (desktop investigations, screening, pre-development, and development) across multiple projects to achieve the objective of developing and executing financially and commercially viable renewable energy projects.

Outcomes Expected and Responsibilities:

<ul>
	<li>Oversees and supervises site reconnaissance activities to ensure that all required data are procured within the approved schedule, timeline, and safety protocols.</li>
	<li>Participates in the exploration stage of new projects which will include interacting with LGUs and IPs on-site to explain and help them understand the development and effects of the renewable power projects in their respective communities</li>
	<li>Prepares the Design Criteria based on the preliminary OODR (Owner’s Operation and Design Requirement), project location, boundary maps, topographic maps, aerial photographs, hydrology data, geology and geotechnical studies, and all related engineering reports.</li>
	<li>Communicates with the draftsmen to deliberate the concepts and facilities that the Project Development Team is considering and to resolve design issues as they arise.</li>
	<li>Analyzes design issues and ensures corrective action is taken. Makes design recommendations to solve technical and non-technical issues.</li>
	<li>Oversee change in the design and updates in the drawings and presentations, as necessary, in close coordination with the engineering designers to ensure compliance to quality and timeline.</li>
	<li>Works closely with third-party consultants in the provision of civil engineering designs for a renewable power project during the conduct of the pre-development and development stage</li>
	<li>Ensures and confirms that designs adhere to construction specifications and safety standards by strict compliance with the Design Criteria, the preliminary OODR (Owner’s Operation and ng Design Requirements), and with the current legislation, standards, and codes of practice as applicable.</li>
</ul>

Civil Design Engineer Supervisor

Colcap Servicing Pty Ltd is a branch of an Australian corporation based in Sydney, NSW founded in 2006. The company specializes in originating and servicing its white labelled mortgage offering with third party distributors as well as direct retail customers. The business has acquired and originated in excess of 3 billion AUD worth of assets over its history and provided financial products to more than 45,000 customers.

Colcap Servicing Pty Ltd

Position Summary:

<ul>
	<li>The Accounting Assistant is responsible for the provision of data entry and reconciliation functions of Columbus Capital</li>
</ul>

Principal Accountabilities:

<ul>
	<li>Journal processing for trust entities and corporate transactions</li>
	<li>Balance sheet reconciliation and accounting for various subsidiary entities</li>
	<li>Accounts Payable / Accounts Receivable – recording invoices, loading payments, managing enquiries</li>
	<li>Bank account and fee income reconciliations</li>
	<li>Ad-hoc tasks to support the finance function</li>
	<li>Action other tasks or duties due to business exigencies or as deemed necessary by Management to achieve business goals</li>
</ul>

Critical Challenges:

<ul>
	<li>Providing timely data entry</li>
	<li>Delivery of a high degree of accuracy</li>
	<li>Working with tight deadlines</li>
	<li>Assist management with ad-hoc tasks</li>
	<li>Liaise with management located in Sydney</li>
</ul>

Contacts:

<ul>
	<li>This position will require interaction with all team members at all levels. Integral interactions will be with other members of the Philippine Branch Office admin team.</li>
</ul>

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